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Novotel Marrakech Hivernage

4.0 star property
Family-friendly hotel with outdoor pool, near Jemaa el-Fnaa

Choose dates to view prices

In the heart of Marrakech, Novotel Marrakech Hivernage welcomes you to an upscale retreat. Enjoy a rejuvenating spa treatment, connect with family over lunch at Bazz'art or let the kids play in the arcade while you unwind by the outdoor pool.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Children's pool
  • Room service
  • Babysitting
  • Business center
  • Terrace
  • 24-hour front desk
  • Garden

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Rollaway/extra beds
  • Private bathroom
  • Television
The current price is CNY753
CNY853 total
includes taxes & fees
Jun 1 - Jun 2

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Double Room, 1 Double Bed with Sofa bed

Premium bedding, in-room safe, desk, soundproofing

Superior Double Room, 1 Double Bed with Sofa bed

8.4 out of 10
Very good
(7 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Double Bed with Sofa bed

Deluxe Room, 1 Double Bed with Sofa bed | Premium bedding, in-room safe, desk, soundproofing

Deluxe Room, 1 Double Bed with Sofa bed

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Double Room, 1 Double Bed with Sofa bed

Superior Double Room, 1 Double Bed with Sofa bed | Premium bedding, in-room safe, desk, soundproofing

Superior Double Room, 1 Double Bed with Sofa bed

7.4 out of 10
Good
(15 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Twin Room, Multiple Beds

Superior Twin Room, Multiple Beds | Premium bedding, in-room safe, desk, soundproofing

Superior Twin Room, Multiple Beds

7.2 out of 10
Good
(14 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

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The price is CNY560
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includes taxes & fees
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About the neighborhood

Map
Rue Haroun Errachid, Quartier De L Hivernage, Marrakech, 40000

What's nearby

  • Casino de Marrakech - 5 min walk - 0.5 km
  • Le Grand Casino de La Mamounia - 8 min walk - 0.7 km
  • Avenue Mohamed VI - 11 min walk - 1.0 km
  • Koutoubia Mosque - 12 min walk - 1.0 km
  • Jemaa el-Fnaa - 20 min walk - 1.7 km

Getting around

  • Menara Airport (RAK) - 9 min drive
  • Marrakech Central Station - 7 min drive

Restaurants

  • ‪Casino de Marrakech - ‬5 min walk
  • ‪Nobu Marrakesh - ‬1 min walk
  • ‪Palais Jad Mahal - ‬1 min walk
  • ‪Koya - ‬4 min walk
  • ‪Café Extrablatt - ‬4 min walk

About this property

Novotel Marrakech Hivernage

When you stay at Novotel Marrakech Hivernage, you'll be just a 5-minute drive from Jemaa el-Fnaa and Avenue Mohamed VI. Guests can indulge in mani/pedis, and Bazz'art serves lunch and dinner. Other highlights include an outdoor pool, a bar/lounge, and a fitness center.

At a glance

DONE

Hotel size

    • 112 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-out available
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • One child (15 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Babysitting (surcharge)

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Arcade/game room
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Bazz'art - This brasserie serves lunch and dinner. Guests can enjoy drinks at the bar.
Comptoir Nomade - Onsite bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MAD 16.50 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MAD 120 for adults and MAD 60 for children
  • Late check-out can be arranged for an extra charge of MAD 500 (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for MAD 150.0 per night

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Suite Novotel Hotel Marrakech

Suite Novotel Marrakech

Suite Novotel Marrakech Hotel Marrakech

Novotel Suites Marrakech Hotel

Novotel Suites Marrakech

Novotel Marrakech Hivernage Hotel

Novotel Marrakech Hivernage

Novotel Marrakech Hivernage Hotel

Novotel Marrakech Hivernage Marrakech

Novotel Marrakech Hivernage Hotel Marrakech

Frequently asked questions

Does Novotel Marrakech Hivernage offer free cancellation for a full refund?

Yes, Novotel Marrakech Hivernage does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Novotel Marrakech Hivernage?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Novotel Marrakech Hivernage?

Sorry, pets aren't allowed.

What are the check-in and check-out times at Novotel Marrakech Hivernage?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of MAD 500 (subject to availability). Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at Novotel Marrakech Hivernage?

No, this hotel doesn't have a casino, but Le Grand Casino de La Mamounia (4-min walk) and Casino de Marrakech (7-min walk) are both nearby.

What is there to do at Novotel Marrakech Hivernage and nearby?

Novotel Marrakech Hivernage has an outdoor pool and a fitness center, as well as an arcade and a garden.

Are there restaurants at or near Novotel Marrakech Hivernage?

Yes, there's an onsite restaurant, Bazz'art.

What's the area around Novotel Marrakech Hivernage like?

Novotel Marrakech Hivernage is in Gueliz, a short 9-minute drive from Menara Airport (RAK) and 17 minutes' walk from Jemaa el-Fnaa.

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Reviews

Novotel Marrakech Hivernage Reviews

7.4

Good

7.6

Cleanliness

8.6

Location

7.2

Staff & service

7.0

Property conditions & facilities

Popular mentions

Room
Location
Service staff
Value
Bathroom
Breakfast
Bed
Restaurant

Reviews

Verified

10/10 Exceptional

I HAD A VEY GOOD STAY AND GOOD TIME, THE STAFF WERE GREAT.
safiullah, 1-night trip
Verified

8/10 Very good

Excellent breakfast choice, service staff was amazing, quick and efficient.
Mrugesh, 3-night trip
Verified

10/10 Exceptional

Great service, friendly atmosphere. I would recommend.
Krzysztof, 4-night trip
Verified

10/10 Exceptional

Our stay was perfect. The staff were so helpful in assisting us with anything. The breakfast was worth it - they offered a lot of common breakfast items and Moroccan breakfast items and tea.
Efiginaea Laine, 3-night trip
Verified

8/10 Very good

Staff were great and really helpful.
Sajeda, 2-night trip
Verified

8/10 Very good

Good place to stay
Rajeswara, 2-night trip
Verified

10/10 Exceptional

Excellent

Terrfic location, ambiance and amanities. Breakfast in the garden patio area is terrific and the spread is generation and varied. Overall, service is very good and the bed is comfy!
Tyrone, 3-night trip
Verified

2/10 Poor

Breakfast very poor, noise, dirty pool, great location
GONZALO, 3-night trip
Verified

10/10 Exceptional

This is a strategic place and it’s clean and accessible to people with special needs. Private transportation is easy to get. The staffs are so friendly specially Soukana who was willing to help us all the way through. Thank you Everyone for making our stay memorable.
Joel, 3-night trip
Verified

8/10 Very good

Property may need some maintenance. Staff are really helpful.
G, 6-night trip
Verified

8/10 Very good

Was a good hotel. Breakfast was good and pool area nice. Staff were rude and uninterested.
Jaymie, 4-night trip
Verified

10/10 Exceptional

Staff at the restaurant were outstanding!
Mohammad, 14-night trip
Verified

10/10 Exceptional

Amazing place at the right price

Great location Great hotel
feraz, 3-night trip
Verified

6/10 Good

Good location, pool was great, rooms dated and check in took a while be prepared to wait
warren, 4-night trip
Verified

6/10 Good

Gym advertised on-site has no weights - even though it is identified with a "weights" symbol on the door. The gym consists of 4 machines: two stationary bikes, a stair stepper, a treadmill, and resistance bands, and a heavy bag on the floor. Front desk Staff and manager waere patronizing when I was visibly agitated about attempting to resolve a problem on my own (which would have taken 30 seconds). Serious privacy breach occurred - staff entered room while I was napping and did not provide prior warning - sent a formal complaint to ACCOR which has not yet been addressed. Breakfast is pretty good, though offerings may vary and may not have a full selection early in the morning. Probably not worth pre-paying, pay in DHM on the spot instead.
Edouard, 2-night trip
Verified

8/10 Very good

I really nice place. I will recommend this friendly place for anyone going to Marrakech. Very helpful welcome staff
Nzuki, 7-night trip
Verified

8/10 Very good

A tired basic hotel, the rooms are a good size, bed is comfortable, bed sofa is lumpy and unusable for sitting or sleeping, the toilet is tiny and claustrophobic and really dark as the lighting is dark,the bathroom is not good, the basin is tiny, the shower cubicle is small and the bathroom is really poorly lit, the lighting is terrible. The reception staff are excellent 👍 5⭐️,the cleaning ladies are fantastic 5⭐️the breakfast staff are fantastic 5⭐️and the security staff ishmael and the others are fantastic 5⭐️
imtiaz, 7-night trip
Verified

8/10 Very good

Very good location. Good facilities. Recommended.
Adil Yusuf, 7-night trip
Verified

10/10 Exceptional

The location in Hivernage is very good with easy access to both the Medina and Gueliz. The room was clean and spacious and the service excellent, the team made me feel super welcome from the security at the entrance to the front desk, the bar and the restaurant.
Laurent, 3-night trip
Verified

6/10 Good

This hotel has an acceptable standard, but does not have the qualities you would expect from a 4 star hotel. The rooms are clean and of average standard, but there are few light sources (lamps), and the lamp in our toilet was so weak that we had to use the flashlight/torch on our phones to get enough light. The breakfast was generally good, but the dining hall was very dark. The staff was friendly and helpful. In case you intend to use the fitness room, please be aware that although the room is quite large, it is practically empty. There are no (!) weights, mats or other standard gym equipment. Except for one treadmill, three stationary bikes and a small wall bar, the fitness room is completely empty.
Mats Indrefjord, 2-night trip
Verified

10/10 Exceptional

Helpful staff. Rooms clean and practical. Hotel facilities are very good
Donna, 6-night trip
Verified

10/10 Exceptional

Staff service was exceptional. Especially receptionist Imane. Location is very good, very central. Can walk to Menara mall and walk over to old town too. Across the road there is a taxi rank and horse carriages station.
Usman, 4-night trip
Verified

8/10 Very good

Nice breakfast, city center in walkable distance, room was spacy, hotel is in good shape, bath tub, fridge, microwave and water boiler were ready to use. Not so good: there was a city view anounced but the view was inside the yard with no balcony
Holger, 2-night trip
Verified

10/10 Exceptional

An enjoyable and relaxing stay in Marrakesh.

The hotel was very well located in the city and was within reasonable walking distance of all the locations I wanted to visit in the city. It was also 10 minutes from the airport and Gare de Marrakesh train station. The hotel was very nice and the room accommodated was lovely, comfortable and spacious. The breakfasts provided by the hotel were lovely with a wide variety of options. All of the staff I encountered were very friendly and helpful. The room was cleaned very day and 2 bottles of water provided each day along with coffee, tea and toiletries. The hotel has a very small gym (cardio equipment) and a large relaxing pool area. If I was returning to Marrakesh I would stay at the hotel again. Thank you.
John, 3-night trip
Verified

4/10 Fair

There is no parking, only 10 spaces available, reception staff are not helpful, restaurant staff are good, breakfast is not good and not up to Novotel standard, there is no privacy in using the bathrooms, there are no tables next to the beds, towels are old and worn out, and the beds are old and uncomfortable.
Dr. Mohammed, 2-night trip