Room was clean, nice and comfy. Front desk lady seemed a little up tight. Had diarrhea for a few days after I had the breakfast. Hotel’s nice overall, just pass on the breakfast.
Emre
1 晚行程
2/10
Todd
1 晚家庭旅行
10/10
David
1 晚家庭旅行
10/10
Chris
1 晚商务旅行
10/10
Property was in a good location and was easy to access.
Michael
4 晚家庭旅行
4/10
First of all, there is NO JACUZZI/HOT TUB. The pool photo they have up is not accurate. We chose this hotel for that very feature, and it does not exist. If we had not prepared, we would have left and gone to a different hotel. We received no room service over a 5 night stay. We took out our own trash and got new towels ourselves. Broken key fob upon arrival, broken refrigerator. Breakfast is underwhelming. Staff was nice and helpful if we asked for something, but we shouldn’t have to. The icing on the cake is that the lady at the front desk was asleep when I went to check out. The hotel is new so it’s clean. It seems like someone put a lot of money into a refurbishment without a plan to sustain the property. We won’t be back.
Sara
5 晚行程
10/10
Clean room, excellent service! Breakfast was great, plenty of fresh options. Front desk staff was amazing, very friendly!
Jonathan
2 晚家庭旅行
10/10
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Nancy
1 晚行程
10/10
Good stay. VERY CLEAN
Philip
1 晚行程
10/10
Didn’t get the front desk ladies name but she was super sweet and accommodating for my handicap husband and I. Even offered an early check in. Wish I had gotten her name. She was the absolute best!
Lakiesha
1 晚浪漫旅行
10/10
Jason
4 晚行程
10/10
Best hotel while in Alabama, if we ever visit again it will definitely be our 1st choice!! Everyone was nice and very friendly/welcoming!
Ashley
1 晚家庭旅行
10/10
Overall this place was exactly what we needed for an overnight stay. Clean, comfortable, and accommodating. We rented the two queens, and pull out, and the pull out was fairly comfortable as well.
Mark
1 晚家庭旅行
10/10
Sarah
1 晚行程
8/10
We got the larger suite with 2 double beds and a pull out couch. The room was VERY spacious! You could tell the property was older, but clean. There were hot options on the breakfast spread, as well as your typical continental breakfast items. My biggest complaint is that there were no food options nearby. There was a gas station next door, but otherwise you have to drive a ways to get any other food option.
Stephanie
2 晚家庭旅行
10/10
It was clean.The evening staff that checked us in was great. Our stay was enjoyable.
Tanya
2 晚结伴旅行
10/10
Every member of staff was wonderful. The lobby was a very cozy place to hang out and very relaxing.
We were really disappointed that the Jacuzzi pictured in the photos for this property on Hotels.com did not exist. I’m not sure whether this is the fault of Hotels.com or the hotel itself, so I didn’t let it impact our review, but we had chosen the hotel specifically because there was a Jacuzzi, so it was a big let down.
Christina
3 晚家庭旅行
8/10
Everything was great but there may be a problem because I was double charged for the $25 incidental fee. The 1st one the day I arrive and then again the day I checked out😳(March 1st)
Daisy
1 晚结伴旅行
10/10
Glenn F
1 晚行程
10/10
Wonderful. Loved the lobby couches and fireplace. Lots of seating to hang out for a change of scenery from your room. Everything was clean and well-maintained. The staff were all amazing! No recycling, which was a bummer.
Buyer beware, in case it’s still inaccurate when you read this, the photos show a hot tub next to the outdoor pool, but there wasn’t one. That was disappointing since it’s a big reason we chose the hotel.
Christina
1 晚家庭旅行
10/10
Recommend this hotel if staying in Phenix City/Columbus. Breakfast was great, staff very nice.
Lawrence
3 晚行程
10/10
Everything was wonderful. Every single member of the staff was friendly and helpful and we loved our stay. Thank you!
Christina
3 晚家庭旅行
10/10
Room was clean staff was super friendly. Breakfast options were great
Justin
4 晚家庭旅行
10/10
JULIAN
2 晚行程
10/10
The staff was very friendly and the breakfast was great.