Located in Kraków Old Town, Hotel Unicus Palace Old Town - Destigo Hotels offers a unique blend of luxury and convenience. Discover the art gallery on site, shop at the attached mall or take advantage of dry cleaning services to refresh your wardrobe. With helpful staff available 24/7 and luggage storage for added peace of mind.
John Paul II - Balice Airport (KRK) - 35 min drive
Turowicza Station - 9 min drive
Kraków Główny Station - 18 min walk
Kraków Łobzów Station - 18 min drive
Airport shuttle (surcharge)
Restaurants
AntyCafe - 1 min walk
Gościnna Chata - 1 min walk
Pasta Bar Resto & Wine - 1 min walk
Domowe Przysmaki - 1 min walk
Krowarzywa - 1 min walk
About this property
Hotel Unicus Palace Old Town - Destigo Hotels
Hotel Unicus Palace Old Town - Destigo Hotels puts you within a 10-minute drive of Main Market Square and Oskar Schindler Factory. Free WiFi is an added perk, and guests looking to stay active can check out the nearby canoeing. This luxurious hotel is also within a short drive of Wawel Castle.
Languages
English, Polish
At a glance
DONE
Hotel size
36 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (PLN 100 per day)
Onsite parking limited
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
Buffet breakfast is offered for an extra charge of approximately PLN 99 for adults and PLN 50 for children
Airport shuttle service is offered for an extra charge of PLN 150 per vehicle (one-way, maximum occupancy 3)
Children & extra beds
Rollaway beds are available for PLN 150.0 per night
Airport shuttle service for children costs PLN 150 (one-way)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of PLN 50 per pet, per night
Parking
Self parking costs PLN 100 per day
Policies
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Hotel Unicus Palace
Unicus Palace Old Town
Unicus Old Town Destigo Hotels
Hotel Unicus Palace Old Town Destigo Hotels
Hotel Unicus Palace Old Town - Destigo Hotels Hotel
Hotel Unicus Palace Old Town - Destigo Hotels Kraków
Hotel Unicus Palace Old Town - Destigo Hotels Hotel Kraków
Frequently asked questions
Does Hotel Unicus Palace Old Town - Destigo Hotels offer free cancellation for a full refund?
Yes, Hotel Unicus Palace Old Town - Destigo Hotels does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Unicus Palace Old Town - Destigo Hotels?
Yes, cats and dogs are welcome. There's a charge of PLN 50 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Unicus Palace Old Town - Destigo Hotels?
Yes. Self parking costs PLN 100 per day. Parking spots may be limited.
Is airport shuttle service offered by Hotel Unicus Palace Old Town - Destigo Hotels?
Yes, an airport shuttle is available. The charge is PLN 150 per vehicle one-way.
What are the check-in and check-out times at Hotel Unicus Palace Old Town - Destigo Hotels?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Hotel Unicus Palace Old Town - Destigo Hotels and nearby?
Have fun with nearby activities like boat tours, canoeing, and swimming. Additional recreation nearby includes casino gaming.
What's the area around Hotel Unicus Palace Old Town - Destigo Hotels like?
Hotel Unicus Palace Old Town - Destigo Hotels is in Kraków Old Town, a short 3-minute walk from Main Market Square and 16 minutes' walk from Wawel Castle.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Hotel Unicus Palace Old Town - Destigo Hotels Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.8/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.8/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Excellent
Jul 9, 2025
The hotel was excellent great location and next to loads of lovely restaurants
Mary
Mary, 4-night trip
10/10 Excellent
Jul 10, 2025
Stunning hotel in the old town with easy walking access to restaurants and bars.
Neill
Neill, 2-night trip
10/10 Excellent
Jun 26, 2025
Lovely hotel right in the old town. Area around the hotel nice and quiet.
Amy Lauren
Amy Lauren, 2-night trip
10/10 Excellent
Jun 14, 2025
Was lovely x
Clare
Clare, 2-night trip
10/10 Excellent
Jul 26, 2025
We absolutely loved this hotel! We drove in to Krakow in the late afternoon and found the driving in the old city area pretty challenging. The front desk staff were absolutely amazing and helped us get our car parked and took out all of the stress with trying to navigate the streets on our own. The rooms are beautiful and the whole hotel feels clean, modern and the service is just excellent. Breakfast were phenomenal! We walked everywhere from this hotel and totally enjoyed our experience. I would highly recommend this hotel.
Cathlyn
Cathlyn, 2-night trip
10/10 Excellent
May 9, 2025
Very nice hotel, clean and comfortable. Great location and easy access to center of Krakow and great restaurants.
Jack
Jack, 2-night trip
10/10 Excellent
Jun 13, 2025
We booked for one night and after stay for couple hours we felt in love with this hotel and location that we decided to book for one more night. Friendly and professional staff, great rooms.
Luba
Luba, 1-night trip
10/10 Excellent
Jun 19, 2025
One of the boutique feel and the personal touch. Location is fantastic.
jeanette
jeanette, 2-night trip
10/10 Excellent
Jun 16, 2025
Great place, friendly and professional staff.
We booked for one night but decided to stay for one more after, as we felt in love with this place
Luba
Luba, 1-night trip
10/10 Excellent
Jun 23, 2025
Beautiful hotel, service can be improved.
Abdurakhimkhodzha
Abdurakhimkhodzha, 1-night trip
10/10 Excellent
Jun 5, 2025
This is a lovely hotel only a minutes walk from the main square. I couldn't fault it.
Anne
Anne, 4-night trip
10/10 Excellent
Jun 15, 2025
Excellent location, two minutes walk to the Old town market square, very well maintained, friendly, knowledgeable and professional staff. I can only highly recommend it.
Peter
Peter, 2-night trip
6/10 Okay
Aug 4, 2025
It’s a lie that they have room service.
They do not.
I don’t know what kind of 5 star hotel doesn’t have room service.
Javier
Javier, 5-night trip
8/10 Good
Jun 23, 2025
The property is absolutely beautiful! Within walking distance the main square and so many great restaurants. The staff and customer service is exceptional. The rooms are beautiful and the beds and pillows are super comfortable. Only downfall is that there is no pool or gym. They do have a partner hotel that offers these amenities down the street for an extra fee. Overall, absolutely beautiful property!
Barbara
Barbara, 2-night trip
10/10 Excellent
Jun 11, 2025
The Hotel is in the perfect location with a 2 minute walk to the main square. It has plenty of shops, bars & restaurants as soon as you walk out of the doors of the hotel. The staff are extremely helpful, we messaged the hotel before arriving & requested an airport pickup which was responded to & confirmed within 30 minutes. We booked a deluxe double room which was outstanding. We had the most amazing stay at the hotel & would highly recommend.
Amanda
Amanda, 4-night trip
10/10 Excellent
Mar 30, 2025
The rooms were fantastic, spacious and hotel well located. Cleanliness superb and all staff really friendly.
Karen
Karen, 3-night trip
10/10 Excellent
Feb 28, 2025
Lovely hotel, just as the pictures show. Right by the old town so location is great.
Joe
Joe, 1-night trip
10/10 Excellent
Feb 27, 2025
Amazing gem of a hotel, gorgeously appointed with lovely staff. Small touches, like complimentary coffee and pastries every afternoon, made our stay really special.
Rebecca
Rebecca, 4-night trip
10/10 Excellent
Apr 1, 2025
I travel extensively and this must be the nicest hotel I’ve ever stayed in. The furnishing and decor are modern, clean and faultless. The room is very comfortable and the staff couldn’t be more helpful. This hotel is ideally located for tourist attractions with the Old Town square within a 3 minute walk. I highly recommend this hotel for anyone visiting Krakow.
Richard
Richard, 3-night trip
10/10 Excellent
May 23, 2025
.
Lena Cecilia
Lena Cecilia, 3-night trip
8/10 Good
May 26, 2025
It’s a beautiful hotel, once you find it. It’s very hard to find in the middle of a busy and crowded old town street. They need better signs and awnings. The room was beautiful, the staff was lovely and the breakfast was very nice. The lighting in the bathroom is terrible if you plan to do your makeup and hair. It’s so dim you can’t see anything. Nice and quiet,even for being right on the street side. Recommend.
Jasmin
Jasmin, 2-night trip
10/10 Excellent
Feb 2, 2025
This hotel was absolutely perfect for a quick weekend trip to Kraków! The staff was very friendly and the room was very nice and clean. The location was walking distance from the market square. Definitely would stay here again if I return!
Molly
Molly, 2-night trip
10/10 Excellent
Feb 11, 2025
Best stay in Old town Krakow
We have been visiting Krakow for many years to stay in old town. This was definitely one of the best places we have stayed over the years. Closer to all amenities. Will definitely be coming again.
Verified traveler
1-night trip
10/10 Excellent
Mar 27, 2025
This a pretty hotel, very well located and convenient for shopping and dining. I gave 5 stars for the VIP access despite not receiving it completely because the staff tried their best to make me happy, room upgrade was not available but they upgraded me two levels and I only paid for one. The customer service was amazing from reception to the restaurant staff, I can't thank them enough, brilliant Hotel 👏