I came in to Kamloops on flight AC8062. Arrival of 10:30 into Kamloops. I had confirmation for shuttle. Our luggage took 30 minutes to get to conveyor belt. The shuttle left without me. A WOMAN ALONE. I called the hotel and they told me the driver called me, a lie as my phone was in my hand and he did not call. Apparently the hotel has a contract with Air Canada for their staff and will not wait more than 5 minutes. I found that out in the morning. The manager on duty in the evening did call me a cab, which was a rigmarole in itself but not the hotel fault. I was not impressed to be sitting at the airport alone for 30 minutes. The hotel needs to inform customers of this policy with Air Canada and make arrangements for a taxi to be waiting if hotel customers have checked baggage on this flight. It is the last flight into Kamloops.
The staff were great, the room was great. The coffee weak! I will stay here again if on that flight, but will absolutely reinforce pick up by taxi immediately!
Shelly
Shelly,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 26 日
Mandy
Mandy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 19 日
Caroline
Caroline,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 16 日
Room was very comfortable and clean.
My room was very quiet and reception staff were very pleasant
Sheri
Sheri,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 6 日
Clean room. Friendly, professional staff. Clean pool and hot tub area.
Edris
Edris,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 15 日
Craig
Craig,1 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 1 月 10 日
Wendy
Wendy,1 晚行程
Expedia真实住客点评
10/10 绝佳
2026 年 1 月 9 日
Yes
Elizabeth
Elizabeth,1 晚行程
Expedia真实住客点评
10/10 绝佳
2026 年 1 月 8 日
Efficient, friendly, value for money
Felicity
Felicity,1 晚行程
Expedia真实住客点评
10/10 绝佳
2026 年 1 月 3 日
We did not use the hot tub
wilfried
wilfried,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2026 年 1 月 3 日
Sharlin
Sharlin,1 晚行程
Expedia真实住客点评
10/10 绝佳
2026 年 1 月 1 日
Colin
Colin,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 31 日
yes very. The room was very spacious. I would definitely stay again.
Richard
Richard,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 12 月 28 日
The noise factor from the heating unit in the room was excessively loud! Each time it turned on it woke us up. Numerous times.
Wayne
Wayne,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 12 月 27 日
All fantastic
Erin
Erin,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 26 日
Harland was amazing at check in, he was very polite and extremely helpful