Nestled near Lake Lugano, Hotel City Lugano, Design & Hospitality offers a haven of relaxation. Unwind with light fare at the on-site restaurant or sip coffee at the charming cafe. Connect to WiFi and take in breathtaking views from the inviting terrace.
Hotel City Lugano, Design & Hospitality puts you just a 5-minute drive from Lake Lugano. Guests looking for a bite to eat can check out the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Fellow travelers say great things about the helpful staff.
At a glance
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Hotel size
48 rooms
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Arriving/Leaving
Check-in start time: 3:30 PM; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
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Special check-in instructions
The front desk is open daily from 7:30 AM - 10:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cribs (infant beds)
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Pets
Pets allowed*
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (CHF 20 per day; includes in/out privileges)
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Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10 AM on weekdays and 7:30 AM–11 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Services
Front desk (limited hours)
Concierge services
Laundry facilities
Free newspapers in lobby
Luggage storage
Facilities
Safe-deposit box at front desk
Terrace
Accessibility
Elevator
Wheelchair-accessible registration desk
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Slippers
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Desk
Free WiFi
Phone
Electrical adapters/chargers
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Dining
Onsite venue - This bar serves light fare only.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 14 years of age.
Tourism fee: CHF 0.15 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately CHF 23 for adults and CHF 15 for children
Pets
Pets are allowed for an extra charge of CHF 20 per pet, per day
Parking
Self parking costs CHF 20 per day with in/out privileges
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.
Also known as
Hotel City Lugano Design Hospitality
Hotel Design Hospitality
City Lugano Design Hospitality
Design Hospitality
Hotel City Lugano, Design & Hospitality Hotel
Hotel City Lugano, Design & Hospitality Lugano
Hotel City Lugano, Design & Hospitality Hotel Lugano
Frequently asked questions
Does Hotel City Lugano, Design & Hospitality offer free cancellation for a full refund?
Yes, Hotel City Lugano, Design & Hospitality does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel City Lugano, Design & Hospitality?
Yes, pets are welcome. There's a charge of CHF 20 per pet, per day. Food and water bowls are available.
Is parking offered on site at Hotel City Lugano, Design & Hospitality?
Yes. Self parking costs CHF 20 per day.
What are the check-in and check-out times at Hotel City Lugano, Design & Hospitality?
Check-in start time: 3:30 PM; Check-in end time: 10:30 PM. Check-out time is 11:00 AM.
Is there an onsite casino at Hotel City Lugano, Design & Hospitality?
No, this hotel doesn't have a casino, but Casino Lugano (12-min walk) and Casinò di Campione (15-min drive) are both nearby.
Are there restaurants at or near Hotel City Lugano, Design & Hospitality?
Yes, there's an onsite restaurant.
What's the area around Hotel City Lugano, Design & Hospitality like?
Hotel City Lugano, Design & Hospitality is in Molino Nuovo, a short 19-minute walk from Lake Lugano and 11 minutes' walk from Parco Ciani.
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Reviews
Hotel City Lugano, Design & Hospitality Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.6
Cleanliness
8.4
Location
9.6
Staff & service
9.4
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was great with a small but satisfying buffet and exceptionally friendly staff. (5 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Location
Breakfast
Lake
Reviews
Verified
8/10 Very good
Oct 21, 2025
Katie who served the breakfast, was incredible and very welcoming.
Greg
Greg, 2-night trip
Verified
10/10 Exceptional
Jun 8, 2024
excellent, modern hotel
This was a centrally located excellent, modern hotel with great beds, great breakfast and as we lived on 4th floor also very quiet within the room.
Ernst
Ernst, 2-night trip
Verified
10/10 Exceptional
Jun 2, 2024
Great modern boutique hotel in beautiful Lugano
The hotel was very modern and clean and close to the railway station (2 stops away). The staff were all friendly. Small breakfast buffet was great. I would stay at this hotel again definitely and highly recommend it to anyone who would stay in Lugano.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Mar 10, 2024
Very clean and excellent service
Ji
Ji, 2-night trip
Verified
8/10 Very good
Oct 3, 2025
Everything was walkable. Good links to bus stations especially with the Ticino ticket that gives you free public transport. I wasn’t aware of this until the concierge informed me. Room was nice enough and breakfast had enough options.
Fahad
Fahad, 2-night trip
Verified
8/10 Very good
May 25, 2024
Excellent
Nice clean hotel with a great breakfast. Staff are super friendly and helpful. Katla at the breakfast restaurant is exceptionally pleasant and friendly. Great way to start your day by meeting such a nice lady.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Aug 19, 2024
Clean with nice amenities. A little off the downtown area but not too bad a 10 minute walk or using the public transportation not a problem getting there.
James
James, 1-night trip
Verified
10/10 Exceptional
Aug 19, 2024
Nice hotel definately 4 star. Modern and clean. Within walking distance of shopping and train station. We walked to the cable car and took the cable car upto the train station.
Savita
Savita, 2-night trip
Verified
8/10 Very good
Nov 10, 2025
Room was nice and manager on duty very helpful.
Luda
Luda, 1-night trip
Verified
10/10 Exceptional
Aug 19, 2024
Nice hotel
Gloria
Gloria, 1-night trip
Verified
10/10 Exceptional
Feb 7, 2023
Incredible place to stay, was a comfortable AND SPACIOUS CLEAN ROOM.
Amber-Lynn
Verified
10/10 Exceptional
Sep 24, 2023
Perfect location, easy walk to city centre and excellent service from the staff.
Shauna
Shauna, 1-night trip
Verified
10/10 Exceptional
Apr 25, 2026
Ssssssssssssssssssssssssssssssss
Irith
Irith, 1-night trip
Verified
10/10 Exceptional
Jun 19, 2024
Very nice room and very modern. I have the room was very nice.
Ronald
Ronald, 1-night trip
Verified
6/10 Good
Oct 21, 2025
Hotel a little out of the main centre but only takes ten minutes to walk there. Near a bus stop to the station. Everything felt new and efficient. Room quite expensive, maybe because there aren't lots of hotels in Lugano. Room itself was sizable.
Jeremy
Jeremy, 1-night trip
Verified
10/10 Exceptional
Oct 24, 2024
Excellent experience
Chang
Chang, 3-night trip
Verified
8/10 Very good
Aug 4, 2025
Very little hotel. All was good. Fridge and kettle in room. Superclean. Only downside was the hard bed.
eric
eric, 1-night trip
Verified
10/10 Exceptional
Jul 15, 2023
Right in town. Easy bus stop. Wonderful breakfast. And charming, effusively welcoming older Crotian lady made us cappuccino every morning. Will not forget her.
Manito
Manito, 2-night trip
Verified
6/10 Good
Oct 18, 2024
Good basic services without extras.
Stephan
Stephan, 2-night trip
Verified
8/10 Very good
Jul 21, 2022
Very new and modern. Great spacious rooms. It’s certainly not 4 stars, but we had a very pleasant stay. And shout out to Katia - she made us feel very special and welcome!
It’s around 15 mins walk to the main areas, but a nice quiet hotel room. Which we appreciated.
Definitely recommend!
Alexandra
Alexandra, 2-night trip
Verified
10/10 Exceptional
Oct 11, 2022
Very clean. We’d prefer the toilet & shower to have its own room, not just hidden behind a curtain.