The hotel was fine and the staff reasonably helpful. The area the hotel is in leaves a little to be desired.
Kenneth
Kenneth,2 晚行程
已验证
10/10 绝佳
2025 年 1 月 30 日
Loved my stay here! Great location! Felt safe walking here at night. Staff was friendly and helpful. Rooms were very clean
Karen
Karen,2 晚行程
已验证
10/10 绝佳
2024 年 10 月 8 日
God service
God service og de ansatte var meget hjælpsomme og venlige. Stedet kan godt anbefales.
真实旅客
8 晚行程
已验证
8/10 非常棒
2024 年 10 月 30 日
Lovely courtyard
Karen
Karen,1 晚行程
已验证
10/10 绝佳
2023 年 9 月 6 日
I loved that the property was clean quite and the staff was respectful.
I would recommend anyone to stop by if you are in the area.
Frank
Frank,4 晚行程
已验证
6/10 不错
2025 年 1 月 13 日
Lovely property in decent location. Breakfast good and staff helpful. Decent room service and clean. Our room was ok but needing a little attention - broken lock, lights not working etc. But for price and somewhere to sleep it was fine.
Keira
Keira,4 晚行程
已验证
8/10 非常棒
2024 年 8 月 6 日
Bien
Patrice Haï
Patrice Haï,1 晚行程
已验证
6/10 不错
2024 年 9 月 9 日
je n ai jamais reserve avec Expedia mais avec Booking .com..J aimerai repondre à cet organisme;;
jeanne marie
jeanne marie,3 晚行程
已验证
2/10 较差
2024 年 10 月 2 日
Moroccan people are extremely friendly but not at this hotel. Staff unfriendly, no towels in room, had to wait until morning for towels, gave us one. Room musty, window was broken. Over all feeling of they just don’t care.
Mary
Mary,1 晚行程
已验证
4/10 一般
2024 年 7 月 17 日
Room has smell of paint, so we changed. The new room’s bathroom light is broken. It has no shampoo or shower gel. Even the door lock is not very functional. Nobody came to clean the room during our stay. Breakfast area is full of smoke from egg making. This is a very unpleasant stay.
Chi
Chi,2 晚行程
已验证
2/10 较差
2024 年 9 月 2 日
Catastrophique
Je ne conseille a personne d'effectuer une réservation dans cet établissement, ils ne sont pas honnête. Je n'ai pas pu prendre ma chambre que j'avais réservé pour 6 nuits pour des raisons de respect de la loi, au maroc vous ne pouvez pas prendre un hôtel avec un marocain si vous n'êtes pas marié, je l'ai découvert en arrivant a l'hôtel sachant que j'avais appelé l'établissement 3 jours avant pour m'assurer que tout etait bon. Arrivé a l'hôtel je découvre cette loi, que je respecte tout a fait, comme nous étions le jour J impossible d'annuler la réservation qui était annulable sans frais la veille. Je n'ai pas pris la chambre et à aujourd'hui Hotel.com refuse de me rembourser et l'hôtel ne répond pas a mes mails. Je viens de perdre 320€. Respect de la Loi c'est bien, mais où est le respect des clients et l'honnêteté ????
Flott dekorert. Du føler deg hensatt til 1000 og 1 natt. En del støy for de rommene som ligger ut mot gaten. Det ligger noen restauranter like ved og når de stenger fredag og lørdag natt er det høy stemning i gata. Kort vei til Carfour hvor du kan få øl og vin. Det kan du få på restaurantene som ligger like ved også.
Marianne
Marianne,1 晚行程
已验证
10/10 绝佳
2022 年 7 月 7 日
Un rapport qualité prix imbattable !
Personnel souriant et avenant, style typique et confort très correct. Emplacement en plein centre ville proche de toutes commodités. Bref, à recommander sans hésitation
Bouazza
Bouazza,1 晚行程
已验证
8/10 非常棒
2022 年 5 月 13 日
Ornate hotel
Arrived a day early for a 3week tour if Morocco. Hotel 10 mins from Yves St Laurent gardens/museum. Very ornate foyer, and some of the rooms. Pool could have done with a skim, was was refreshing!
Stella
Stella,1 晚行程
已验证
8/10 非常棒
2021 年 12 月 6 日
Rapport qualité prix.
La proximité.
真实旅客
2 晚行程
已验证
2/10 较差
2021 年 10 月 21 日
Rude service from one of the reception guy. I forgot his name. He hassled me to pay taxes when checking in even though Expedia claimed to have included all taxes with the price. (Expedia please stop included hotel taxes as they all keep charging again). I was really tired and and he gave me so much hassle. He kept asking for this "voucher". I assumed he was referring to print outs of the hotel booking. I never had this sort of experience when checking in. I payed the hotel taxes again because I upper body was in pain from carrying my bags. The bed in my room was very uncomfortable and I just had a poor experience. I left after one night even though I had a four night stay. I asked Expedia for help and a partial refund but no one has got back to me. GO AND STAY IN A DIFFERENT HOTEL SUCH AS STARS HOTEL AND ENJOY YOURSELF.
Syed
Syed,4 晚行程
已验证
2/10 较差
2021 年 9 月 16 日
Bad, very bad
They forced me to pay extra fees
SAID AIT
SAID AIT,1 晚行程
已验证
2/10 较差
2021 年 8 月 24 日
I paid for a few days to stay a property and had an emergency to leave after 1 night.
The receptionist told me they are happy to give me the refund of the days I never used .
Expedia told me I can not have refund because they went back on their word when i returned to the Uk. Very upset about this!
Jemu
Jemu,9 晚行程
已验证
8/10 非常棒
2021 年 7 月 18 日
Personnels sympathique et serviable.
真实旅客
2 晚行程
已验证
10/10 绝佳
2021 年 6 月 29 日
Friendly staff, great city Marrakech.
真实旅客
2 晚行程
已验证
2/10 较差
2021 年 6 月 27 日
Nothing
真实旅客
1 晚行程
已验证
10/10 绝佳
2020 年 12 月 23 日
I like the room only need black out window to have a good sleep and no drinking water to buy on site since every thing close early
真实旅客
1 晚行程
已验证
8/10 非常棒
2020 年 3 月 14 日
Location and staff compensate for some failings.
When we returned to Marrakech after 3 years, we decided to return to the Moroccan House which we enjoyed so much then. In most ways we were pleased with our choice. The rooms are charming and the staff go out of their way to be helpful. However, in some minor ways the hotel is a bit tired - the taps in the bathroom needed two hands to turn them and never did shut off; tv reception is dismal; and most disappointingly, the breakfast was so unappetizing that we ate elsewhere after our first day.
Ken
Ken,4 晚行程
已验证
2/10 较差
2020 年 3 月 13 日
Déçu par cet hôtel nous avons passé qu une seul nuit au lieu de 5 comme prévu car la chambre était infesté de punaise de lit impossible de dormir en 10 minutes nous étions recouvert de bouton fuyez le!!!!!!! Ça nous a gâché notre séjour au lieu d en profitez nous avons passer les 5 jours à désinfecter nos vêtement HORRIBLE