Staff are helpful, great buffet breakfast is provided.
真实旅客
Hotels.com真实住客点评
8/10 很好
2015 年 8 月 16 日
above average
Good hotel with kind staff and clean room
真实旅客
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 6 日
Remzil
Remzil,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 1 日
By the beach, awesome location
Very nice hotel, by the beach. Food was excellent and rooms were spacious. Bathroom could do with an update, but overall was very nice and clean. Will stay there again
Sumeetu
Sumeetu,3 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 28 日
Good location, bad service
There was a smoking zone near kids' pool, no proper changing rooms or shower for the swimming pool, and the service level was very bad at the breakfast area (square). most of the time no operator picks up the phone. I had to call 3 times for luggage pickup at the time of check-out. This hotel has a good location, but everything else needs an upgrade.
Parag
Parag,3 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 28 日
Bansri
Bansri,4 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 11 日
Amanda
Amanda,3 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 5 日
Hardware ok but software not impressive
Everything looks good in pictures and information when booking the hotel. Once in place, it is less flattering. Slow check-in. TV in the room that doesn't work. Minibar with only water. Pool where birds gather to drink water. A bar with only one type of beer. Food OK but slow service. Recurring questions about which room number you have when sitting by the pool. The area outside the hotel was shabby.
Canceled the last two nights (out of four). This because I found a last minute offer at The Oberoi Mumbai for the same price as Novotel Juhu Beach...
Hans
Hans,4 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 1 日
Palak
Palak,5 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 2 月 27 日
See view on third floor wasn’t visible
Namrata
Namrata,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 12 日
Ilesh
Ilesh,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 5 日
Lovely hotel, cost of alcoholic drinks are the dearest in Mumbai
William
William,6 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 5 日
Ilesh
Ilesh,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 3 日
Very friendly staff, I felt welcome all the time
Megha
Megha,7 晚行程
Expedia真实住客点评
6/10 好
2025 年 2 月 1 日
Kashyap
Kashyap,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 1 月 31 日
Room wasn’t fully serviced, pool area wasn’t clean, we had a beach view room but the windows were so dirty & there was scaffolding, so pointless having the view. The restaurant service was terrible, we waited for 2 drinks for nearly 30mins and ended up cancelling our order. Not worth the money to stay in this hotel. Only positive was the front of house and team as we entered the hotel.
Minesh
Minesh,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 27 日
Parin
Parin,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 1 月 25 日
Stayed with family ,wont return
I have stayed here with family 2 times before but this time it wasnt the same. Stayed with family so 2 rooms.The check in time was over 2 hours. They tried giving me my room far away from one another,down the corridor.
Rooms were ok and food was good.
No staff were there to attend to us during pool time during the day.
During one of the breakfast time, the staff were dropped some hot fammable liquid cups and went over back of my dress and my dress and hair caught on fire,luckily my daughter was behind me and helped me put it out otherwise lot more damage would be done.
The staff were more concerned about cleaning the mess than look to see if any guests were injured.
Food and room conditions were fine but overall the hotel needs a refurb.
Not sure if ill stay here again now.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 25 日
Good
Rumit
Rumit,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 24 日
Jai
Jai,10 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 1 月 22 日
I booked an oceanview room and there was a lot of chaos while checking in.
First they assigned me a room that had the windows closed with an Ocean Poster (instead of any view) as the hotel was under construction from that side of the building.
When I requested for a better one (as I have paid for it), they said there are no other rooms available.
Until I escalated to the hotel manager, this issue was not resolved and I could not check in until 3:30 pm.
They also tried to give me a room on 1st floor which was a smoking floor, I went to check it and I could not breathe due to the smoking smell throughout on the floor.
Plus the reception staff working on my check-in was extremely slow and rude and had no idea what he was doing.
The property is good, good view and amenities but they really need to work on service piece.