Luxury and tranquility await at El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive. Unwind with a body treatment or cocktail by the beach bar on the serene terrace overlooking Paradise Beach. With 14 pools to dip into, guests can indulge in their preferred pace of relaxation while connected via high-speed WiFi.
Cirque du Soleil Boutique at Vidanta Riviera Maya - 15 min drive - 5.7 km
Playa Paraiso Golf Course - 15 min drive - 6.0 km
Paradise Beach - 18 min drive - 7.4 km
Maroma Beach - 23 min drive - 10.9 km
Puerto Morelos Town Square - 26 min drive - 15.4 km
Getting around
Cancun Intl. Airport (CUN) - 31 min drive
Cozumel Intl. Airport (CZM) - 19.3 miles/31 km
Free airport shuttle
Restaurants
El Mar Y Tierra - 8 min drive
El Cocotal - 3 min walk
Blue Fish Restaurant - 10 min drive
Don Miquel - 11 min drive
Café del Lago - 12 min drive
About this property
El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only
El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only is a great choice for your beach stay in Playa del Carmen. 14 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, aromatherapy, and Ayurvedic treatments. Dining choices include 4 restaurants and the 2 beach bars are great places to grab a cold drink. Other highlights at this luxurious hotel include 3 poolside bars, a free airport shuttle, and a health club. Fellow travelers say great things about the helpful staff.
All inclusive
This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Food and beverages
All meals, snacks, and beverages included
Activities and facilities/equipment
All non-motorized water sports are included.
At a glance
DONE
Hotel size
203 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your passport after booking
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired internet access in rooms
LOCAL_PARKING
Parking
Free secured, uncovered onsite self parking
Free secured, uncovered onsite valet parking
DONE
Transfers
Free airport shuttle on request (available 24 hours)*
DONE
Other information
Smoke-free property
Caters to adults only
Property amenities
Food and drink
4 restaurants
2 bars/lounges
2 beach bars
3 poolside bars
Coffee shop
What to do
On a private beach
Volleyball
Use of nearby fitness center
Services
24-hour front desk
Facilities
Garden
Terrace
Health club
14 outdoor pools
Full-service spa
Dock
Accessibility
Tile flooring in public areas
Room amenities
Be entertained
30-inch Smart TV
Cable TV channels
Home comfort
Air conditioning
Free stocked minibar
Bathrobes and slippers
Sleep well
Blackout drapes/curtains
Bed sheets provided
What to enjoy
Private indoor hot tub
Freshen up
Jetted bathtub
Shower/tub combination
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices)) and free wired internet
More
Daily housekeeping
In-room safe
Mobile key entry
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Also known as
El Dorado Casitas Royale Karisma
El Dorado Casitas Royale Karisma All Inclusive Playa del Carmen
El Dorado Casitas Royale Karisma Playa del Carmen
El Dorado Casitas Royale Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma Hotel
El Dorado Casitas Royale Karisma Gourmet All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma
El Dorado Casitas Royale Karisma Gourmet All Inclusive Hotel
El Dorado Casitas Royale by Karisma All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma Hotel
Hotel El Dorado Casitas Royale, Gourmet All Inclusive by Karisma
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma
Hotel El Dorado Casitas Royale, Gourmet All Inclusive by Karisma
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive by Karisma
Frequently asked questions
Is there a pool at El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only?
Yes, there are 14 outdoor pools.
Are pets allowed at El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only?
Yes, there's free self and valet parking.
Is airport shuttle service offered by El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge.
What is there to do at El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only and nearby?
Onsite recreation at El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only includes volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 14 outdoor swimming pools. El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only also has 3 poolside bars, 2 beach bars, and a private beach, as well as a health club, private indoor hot tubs, and a garden.
Are there restaurants at or near El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only?
Yes, there are 4 onsite restaurants.
Does El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only have rooms with private hot tubs?
Yes, each room has a private indoor hot tub and a jetted bathtub.
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Reviews
El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0
Cleanliness
8.6
Amenities
8.8
Staff & service
8.8
Eco-friendliness
8.6
Property conditions & facilities
What guests liked
The all-inclusive offerings provided excellent value with plentiful dining options, helpful transportation, and exciting excursions. (3 reviews)
The property features multiple pools, including a lively main pool and a relaxing quieter pool, offering a variety of options for guests. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Food
Service staff
Room
Restaurant
Beach
Trip
Room service
Bar
Concierge
Children
Reviews
10/10 Exceptional
May 30, 2025
Beautiful resort, never a dull moment.
Gina
Gina, 4-night trip
10/10 Exceptional
Jun 28, 2025
Excelente servicio
Oscar Rodriguez
Oscar Rodriguez, 4-night trip
10/10 Exceptional
May 4, 2025
Wonderful service and beautiful property
Candice
Candice, 3-night trip
10/10 Exceptional
May 21, 2025
Staff were amazingly friendly
Eli
Eli, 4-night trip
10/10 Exceptional
Mar 20, 2025
Beautiful property! We loved our stay!
Shara
Shara, 7-night trip
10/10 Exceptional
Apr 23, 2025
If u want to experience real paradise then come here to the casitas el dorado definitely one of the best resorts in the world
anthony
anthony, 5-night trip
10/10 Exceptional
Feb 12, 2025
Nice place
Michael
Michael, 5-night trip
4/10 Fair
Jun 28, 2025
Property has aged over the years. The staff is wonderful (bartenders, waiters, concierge) but the rooms need an upgrade and upper management could have been more helpful.
Anna
Anna, 4-night trip
10/10 Exceptional
Dec 29, 2024
Beautiful 5 star resort with great variety of food
Ibrahim
Ibrahim, 7-night trip
10/10 Exceptional
Dec 5, 2024
Beautiful and great food!
Rebecca
Rebecca, 5-night trip
10/10 Exceptional
Dec 23, 2024
Beautiful place with very nice staff.
James
James, 7-night trip
10/10 Exceptional
May 24, 2025
The staff are wonderful! We had a swim out room at the Casitas area and thought it was absolutely worth it. I can’t find a single thing to be unhappy with. We both enjoyed the included day at Maroma Beach with the catamaran snorkel. That was some an awesome inclusion. The entire resort as well as the Lomas travel team and the staff at Maroma are so well organized and punctual. We had the best time!
Cassie
Cassie, 5-night trip
8/10 Very good
Jun 30, 2025
I expected white sands and a beach close to our room
The sargassum seaweed was excessive, and was continually being cleared ineffectively from the beach, which actually didn't exist and the view was marred by concrete obelisks presumably there to prevent further erosion. So that it was not possible to enter the sea from the resort
David
David, 7-night trip
8/10 Very good
Mar 31, 2025
Beautiful resort, plenty of options for food & enjoying the scenery. We loved the location and how we could utilize all the amenities at all 3 resorts. We do think there could be more signage for directions because the first day was kinda confusing on figuring out where everything was but once we did it was a breeze and the app was helpful.
Eric
Eric, 3-night trip
10/10 Exceptional
Nov 21, 2024
Very amazing stay. I do recommend the casitas if you go here it was just amazing!
Lindsey
Lindsey, 5-night trip
10/10 Exceptional
Feb 1, 2025
Everything is perfect! Best vacation ever.
Gemmina
Gemmina, 4-night trip
10/10 Exceptional
Apr 4, 2025
Beautiful sprawling property. The grounds are gorgeous and well maintained. Nice shade and palm trees everywhere. Never felt crowded!
Michael
Michael, 4-night trip
8/10 Very good
Jun 1, 2025
Good if there is no seewwed
Hui Yon
Hui Yon, 4-night trip
8/10 Very good
Feb 4, 2025
Great Service
Brendan
Brendan, 7-night trip
10/10 Exceptional
Feb 28, 2025
The staff at El Dorado is amazing, everyone is friendly and attentive. Really enjoyed the 3 pools, main one at El Dorado was lively, lots of activities. 2nd was at the casitas was relaxing, more quiet without the loudness & the one at generations was beautiful & huge. More like a Vegas resort. Would definitely go back to this resort.
Dante
Dante, 4-night trip
10/10 Exceptional
Nov 6, 2024
Very nice service
Caleb
Caleb, 5-night trip
10/10 Exceptional
Oct 27, 2024
Everything was amazing. The food, the service and property was amazing. So many things to love, we will be back!
Victoria
Victoria, 7-night trip
10/10 Exceptional
Jun 22, 2024
We have been here many times, we love it each time we go back!
Jacob
Jacob, 5-night trip
10/10 Exceptional
Jul 27, 2024
The property is absolutely beautiful
Rachael
Rachael, 4-night trip
10/10 Exceptional
Sep 15, 2024
This place was such an amazing vibe. The staff did so amazing at helping us, and takinf care of any of our concerns.