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ASURE Cleveland Rotorua

3.0 star property
Motel with outdoor pool, near Polynesian Spa

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Photo gallery for ASURE Cleveland Rotorua

Outdoor pool
Deluxe Studio | 1 bedroom, desk, iron/ironing board, cribs/infant beds
2 Bedroom Apartment | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker
Pool View 2 Bedroom Apartment | 1 bedroom, desk, iron/ironing board, cribs/infant beds
3 Bedroom Cottage | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker
Escape to Cleveland Thermal Motel, where you can unwind in the hot springs or spa tub. Connect to WiFi in your room and enjoy an outdoor pool, barbecue grills, and a playground. The helpful staff has left a lasting impression on previous guests.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Non-smoking
  • Laundry facilities
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Hot springs
  • Breakfast available
  • Hot tub
  • Terrace
  • Air conditioning
  • Garden
  • Laundry service
  • Self-serve laundry
  • Picnic area
  • Barbecue grills

Feel at home (6)

  • Cribs/infant beds (surcharge)
  • Playground on site
  • Kitchen
  • Private bathroom
  • Television
  • Garden
The current price is CNY570
CNY656 total
includes taxes & fees
Oct 6 - Oct 7

Room options

Check availability for these dates

Tonight

Sep 28 - Sep 29
Check availability for tonight Sep 28 - Sep 29

Tomorrow

Sep 29 - Sep 30
Check availability for tomorrow Sep 29 - Sep 30
Available filters for rooms
Showing 9 of 9 rooms

View all photos for 1 Bedroom Family Apartment

1 Bedroom Family Apartment | Living area | 42-inch flat-screen TV with digital channels, TV

1 Bedroom Family Apartment

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Separate bedroom
Hair dryer
  • 39 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family 2 Bedroom Apartment

Family 2 Bedroom Apartment | 1 bedroom, desk, iron/ironing board, cribs/infant beds

Family 2 Bedroom Apartment

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Separate bedroom
Hair dryer
  • 55 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds and 4 Twin Beds

View all photos for Accessible Deluxe Studio

Accessible Deluxe Studio | 1 bedroom, desk, iron/ironing board, cribs/infant beds

Accessible Deluxe Studio

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Microwave
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for 1 Bedroom Apartment

1 Bedroom Apartment | 1 bedroom, desk, iron/ironing board, cribs/infant beds

1 Bedroom Apartment

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Microwave
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Pool View 2 Bedroom Apartment

Pool View 2 Bedroom Apartment | 1 bedroom, desk, iron/ironing board, cribs/infant beds

Pool View 2 Bedroom Apartment

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Separate bedroom
Hair dryer
  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Budget Studio

Budget Studio | 1 bedroom, desk, iron/ironing board, cribs/infant beds

Budget Studio

8.8 out of 10
Excellent
(14 reviews)

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Microwave
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for 2 Bedroom Apartment

2 Bedroom Apartment | Living area | 42-inch flat-screen TV with digital channels, TV

2 Bedroom Apartment

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
  • 50 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

View all photos for 3 Bedroom Cottage

3 Bedroom Cottage | 1 bedroom, desk, iron/ironing board, cribs/infant beds

3 Bedroom Cottage

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Separate bedroom
  • 90 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 Queen Beds, 1 Twin Bunk Bed and 1 Double Bed

View all photos for Deluxe Studio

Deluxe Studio | 1 bedroom, desk, iron/ironing board, cribs/infant beds

Deluxe Studio

9.0 out of 10
Wonderful
(13 reviews)

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Microwave
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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  • Pool
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8.2 out of 10, Very Good, 1,025 reviews
The price is CNY538
CNY619 total
includes taxes & fees
Oct 5 - Oct 6
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About the neighborhood

Map
113-119 Lake Road, Rotorua, Bay of Plenty, 3010

What's nearby

  • Eat Street - 16 min walk - 1.4 km
  • Rotorua Central Mall - 3 min drive - 2.2 km
  • Tamaki Maori Village - 3 min drive - 2.2 km
  • Skyline Rotorua - 3 min drive - 2.9 km
  • Polynesian Spa - 4 min drive - 2.9 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 16 min drive

Restaurants

  • ‪Gold Star Bakery - ‬14 min walk
  • ‪Brew | Craft Beer Pub - ‬17 min walk
  • ‪Third Place Cafe - ‬8 min walk
  • ‪Poco Tapas And Wine - ‬18 min walk
  • ‪KFC - ‬12 min walk

About this property

ASURE Cleveland Rotorua

When you stay at ASURE Cleveland Rotorua, you'll be just a 5-minute drive from Polynesian Spa and Skyline Rotorua. Guests can get a morning swim in at the outdoor pool, and the hot tub makes for a relaxing end to the day. A terrace and a garden are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 31 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 6:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • The property charges 2.5 percent for credit card payments
    • The front desk is open daily from 9:00 AM - 6:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Barbecue grills

Traveling with children

  • Playground
  • Trampoline

What to do

  • Hot springs
  • Hiking/biking trails nearby
  • Ziplining nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 4 buildings/towers
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • Hot tub

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Crib/infant bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))

Food and drink

  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Toaster
  • Cookware, dishes, and utensils

More

  • Daily housekeeping
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

There are 2 hot springs open between 7:00 AM and 9:00 PM.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately NZD 19.50 for adults and NZD 19.50 for children
  • Late check-in between 8:00 PM and 10:00 PM can be arranged for an extra charge of NZD 30
  • Credit card charges are subject to an extra charge of 2.5 percent

Renovations and closures

The property will be renovating from August 7 2025 to September 6 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool

Alternate facilities will be available offsite during the renovation.

During renovations, the motel will make every effort to minimize noise and disturbance.

Children & extra beds

  • Cribs/infant beds are available for NZD 15.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM
  • Hot springs access available from 7:00 AM to 9:00 PM

Policies

This property does not have elevators.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Cleveland Thermal Motel Rotorua
Econo Lodge Cleveland Hotel
Econo Lodge Cleveland Hotel Rotorua
Econo Lodge Cleveland Rotorua
Cleveland Hotel Rotorua
Cleveland Motel Rotorua
Cleveland Thermal Resort Rotorua
Cleveland Thermal Rotorua
Cleveland Thermal Resort
Cleveland Thermal Motel Motel
Cleveland Thermal Motel Rotorua
Cleveland Thermal Motel Motel Rotorua

Frequently asked questions

Does ASURE Cleveland Rotorua offer free cancellation for a full refund?

Yes, ASURE Cleveland Rotorua does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at ASURE Cleveland Rotorua?

Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 10:00 PM.

Are pets allowed at ASURE Cleveland Rotorua?

Sorry, pets aren't allowed.

Is parking offered on site at ASURE Cleveland Rotorua?

Yes, there's free self parking.

What are the check-in and check-out times at ASURE Cleveland Rotorua?

Check-in start time: 2 PM; Check-in end time: 6:00 PM. Check-out time is 10 AM.

What is there to do at ASURE Cleveland Rotorua and nearby?

Have fun with nearby activities like hiking and ziplining. Additional recreation onsite includes hot springs. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. ASURE Cleveland Rotorua also has a picnic area and a garden.

Does ASURE Cleveland Rotorua have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster, and cookware.

What's the area around ASURE Cleveland Rotorua like?

ASURE Cleveland Rotorua is a short 3-minute walk from Kuirau Park and 7 minutes' walk from Lake Rotorua.

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Reviews

ASURE Cleveland Rotorua Reviews

8.8

Excellent

8.8

Cleanliness

8.4

Location

9.4

Staff & service

8.6

Eco-friendliness

8.2

Property conditions & facilities

What guests liked

  • The pool was a highlight, with many guests enjoying the heated and mineral pools, finding them great, soothing, and relaxing. (19 reviews)
  • The property's hot pools and thermal facilities were a soothing and relaxing experience for guests. (7 reviews)
  • The hot tubs were a special treat, providing a relaxing experience for guests. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Bed
Children
Location
Kitchen
Bathroom
Family friendly
Food
Cottage

Reviews

10/10 Exceptional

Amazing stay definitely stay again !!
Kerenapu, 2-night trip

10/10 Exceptional

Good facilities, very clean and comfortable awesome pool
Scotty, 2-night trip

8/10 Very good

Really nice stay. Mineral pools and heated pool were a great addition. Everything seemed pretty new and the staff were friendly and helpful
3-night trip

8/10 Very good

Gem of a place to stay

The room was absolutely lovely, well set out with lots of space for mobility bound travelers. Personally, I would have liked to have a lamp in the room but left the bathroom light on so I could see to go to bed and when I woke during the night. The only issue I had was the floor in the shower as soon as it was wet it was very slippery and dangerous. If I had fallen I would not have been able to get up as the floor was wet and there was no grip on the floor to avoid slipping and provide grip to get up. The staff were very friendly, in a professional manner and most helpful. I will definityly stay here again.
Irene, 2-night trip

8/10 Very good

Family trip

Very welcoming & helpful staff. Loved the pools.
Sheryl, 3-night trip

10/10 Exceptional

Service and friendly staff made for a very pleasant stay.
Richard, 1-night trip

10/10 Exceptional

Free assigned parking, clean, comfy bed, outdoor pool, hot mineral pools, coin operated laundry, close to everything. Entry a little annoying as you have to double back off the main road but no big deal.
Misty, 3-night trip

10/10 Exceptional

Amazingly friendly and helpful staff, clean and tidy rooms. Definitely stay again next time we pass through.
Shaun, 1-night trip

10/10 Exceptional

We visited Rotorua for 2 nights and enjoyed our stay at the Cleveland Thermal Motel.
Tara J, 2-night trip

8/10 Very good

Walkable to the hot springs park & Eat Streat where all the restaurants are. Can recommend
Gary, 1-night trip

10/10 Exceptional

Would highly recommend! Wonderful service!
jacqueline, 2-night trip

10/10 Exceptional

Very spacious and comfortable. Spotlessly clean. Very generous continental breakfast. Staff very friendly and helpful. A great place to stay for a couple of nights.
Dundee, 2-night trip

10/10 Exceptional

The staff was very kind, and the grounds were lovely! We especially enjoyed the thermal pool.
Theresa, 1-night trip

10/10 Exceptional

Smooth arrival and departure, with onsite laundry service and full kitchen made for an easy entry to Rotorua. Their thermal pools are private, with a beautiful, mural and evening time mini lights. The staffing team were consistently helpful, warm, and personable.
Sarina, 2-night trip

10/10 Exceptional

Loved the heated swimming pool and the hot mineral bathhouse!
Riley, 4-night trip

10/10 Exceptional

nice place to relax and enjoy the mineral pools
Tim, 1-night trip

10/10 Exceptional

Come stay here highly recommend to all

Thank you so good there recommendations for any family to stay rates need adjustment for returning families but loved the experience at cleavland hotel rotorua
Ricky, 3-night trip

8/10 Very good

Overall the stay was good. The condition is the carpeting was pretty poor and the smell when you first entered the room was very “cleanser-esk”. Beds were comfortable. We didn’t care to use the mineral pools as they were in enclosed structures that were dark and humid.
Marsha, 4-night trip

8/10 Very good

I liked the thermal pools at this property. Carpet needs a deep cleaning or removed entirely. Lots of cobb webs in thr thermal pool area. Lights were a nice touch in the thermal pool but needed maintenance as quite a fee weren't working. Staff was amazing and the breakfast was more than expected. Overall a nice stay
Bonnetta, 1-night trip

10/10 Exceptional

Always a great time away, close to towns and attractions! See you again soon!!
Richard, 2-night trip

10/10 Exceptional

We absolutely loved our stay in the Cottage. So comfortable, charming & well appointed. Great facilities with the lovely pool, hot springs and play area for the kids. The hospitality was fantastic - would highly recommend.

10/10 Exceptional

Great value, old style motel but refurbished. Driveway resurfacing work going on, but its not a problem
Bevan, 2-night trip

8/10 Very good

Love the mineral pools and the close access to the city. The motel has been refurbished in the inside and the minder was a very lovely lady who gave us good recommendation for food places.
Emily, 2-night trip

10/10 Exceptional

Great for the price

This was a great hotel for price. Nothing super fancy, but really clean and comfortable. The mineral pools on the premises were fantastic. The staff was super!
Eric, 2-night trip

10/10 Exceptional

Staff were very accommodating providing access to rugby match
Janice, 1-night trip