Located in the heart of it all, Willowbank Motel offers a warm welcome with laundry facilities and free in-room WiFi. Unwind with tour/ticket assistance, barbecue grills, and the convenience of a 24-hour front desk.
Christchurch International Airport (CHC) - 138 min drive
Restaurants
Kaikoura Seafood BBQ - 9 min drive
Why Not Cafe - 3 min drive
The Whaler - 3 min drive
Craypot - 3 min drive
Coopers Catch - 3 min drive
About this property
Willowbank Motel
Enjoy your visit to Kaikōura with a stay at Willowbank Motel. Free perks include WiFi and self parking.
At a glance
DONE
Hotel size
12 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Check-out time is 10:00 AM
DONE
Special check-in instructions
Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Barbecue grills
Room service
What to do
Beach nearby
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Room amenities
Be entertained
Television
Home comfort
Heating
Coffee/tea maker
Iron/ironing board
Sleep well
Bed sheets provided
What to enjoy
Separate dining area
Freshen up
Shower/tub combination
Hair dryer
Towels
Stay connected
Free WiFi
Phone
Food and drink
Refrigerator
More
Daily housekeeping
Fees & policies
Optional extras
Wired internet access is available in public areas for NZD 5 for 1 hours (rates may vary)
Policies
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
National rating
Property class, provided by our rating system, is based on property type, amenities, and services.
Also known as
Willowbank Kaikoura
Willowbank Motel
Willowbank Motel Kaikoura
Willowbank Hotel Kaikoura
Willowbank Motel Motel
Willowbank Motel Kaikoura
Willowbank Motel Motel Kaikoura
Frequently asked questions
Does Willowbank Motel offer free cancellation for a full refund?
Yes, Willowbank Motel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Willowbank Motel?
Sorry, pets aren't allowed.
Is parking offered on site at Willowbank Motel?
Yes, there's free self parking.
What are the check-in and check-out times at Willowbank Motel?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 10:00 AM.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Willowbank Motel Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.8
Cleanliness
7.4
Location
7.8
Staff & service
6.8
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Feb 8, 2025
Was welcoming and clean, plenty of room and lovely staff
Deirdre
Deirdre, 2-night trip
Verified
10/10 Exceptional
Feb 11, 2026
Instructions via email was clear which room was ours and how to enter the room. Unit was clean and spacious. Close to New World, walking distance. Only downside, it is very noisy with the traffic at night on the main road.
Susan
Susan, 1-night trip
Verified
10/10 Exceptional
Feb 13, 2024
The property was very clean and had good space for relaxing. The bed was comfortable and the kitchen well appointed.
Melissa
Melissa, 2-night trip
Verified
8/10 Very good
Dec 30, 2024
Tidy & clean, just a bit small but adequate
Susan
Susan, 1-night trip
Verified
10/10 Exceptional
Apr 22, 2025
This was excellent value for the price. It was actually a holiday home. We booked for 3 people however the place slept 12. The manager opened a second room for us to accommodate our daughter even though not required to. Friendly and very clean.
Debbie
Verified
10/10 Exceptional
Dec 1, 2023
Clean and tidy
Andrew
Andrew, 1-night trip
Verified
10/10 Exceptional
Nov 19, 2024
Loved this property, we had enough room for everybody, each room had its own aircon and tv and we could also watch Netflix on their accounts, each room had their own account which was awesome if you didnt want to watch the same thing, the only thing they need is a clothes horse or clothes line to hang clothes after using their washing machine.
Davina
Davina, 1-night trip
Verified
10/10 Exceptional
Sep 22, 2025
Was a great stay tidy warm close to supermarket enjoyed it
Charlotte
Charlotte, 2-night trip
Verified
8/10 Very good
Jan 6, 2026
Room was clean .
Fred
Fred, 1-night trip
Verified
10/10 Exceptional
Jan 12, 2024
Loved this place and would have loved to have stayed longer than 1 night!
Meredith
Verified
8/10 Very good
Mar 9, 2025
inside the unit looks like just refurbished ,free netflix. host was vey helpful
James
James, 2-night trip
Verified
2/10 Poor
Mar 1, 2026
This motel is not fit for purpose. Our room was dirty. Carpets grubby and stained, duvet stained. Outside area full of detritus, and unfinished paving at the front of the room. The host had said that there were only 2 members of staff to clean all the units. The owner was on holiday. This accommodation was well below the standard expected,the photos online were misleading at best, and did not show the poor and dirty quality of the apartment. There were no other rooms available. We left the following morning before 10 am and will be requesting a refund for one night.
Neil
Neil, 2-night trip
Verified
10/10 Exceptional
Mar 16, 2025
good
chao
chao, 1-night trip
Verified
8/10 Very good
May 4, 2021
Just what I needed
Great stay great service
Andreas
Andreas, 1-night trip
Verified
10/10 Exceptional
Feb 9, 2021
Great location on main road heading into town. Lovely service, very friendly and helpful. Big room and living areas and nice and clean
Verified traveler
1-night trip
Verified
8/10 Very good
Jan 31, 2021
Good value for money. Friendly and welcoming manager. Clean room. Oven top a bit slow to heat the pan
Peter
Peter, 1-night trip
Verified
8/10 Very good
Jan 7, 2021
5 minute walk to beach
Friendly service, high levels of cleanliness and great little kitchenette. 5 minute walk to beach and around 20-30 minute walk into town centre. If you're a light sleeper, would recommend ear plugs as walls between units thin/not sound-proof. Not a fancy motel but had everything we needed for our stay.
Joanne
Joanne, 2-night trip
Verified
10/10 Exceptional
Dec 21, 2020
Very happy
Great place. Highly recommend. Tidy easy to access. Will stay here again
Amber
Amber, 1-night trip
Verified
6/10 Good
Sep 11, 2020
The room was tidy enough, but the wall heater broke and the replacement was extremely average. As noted by another reviewer, the room had a notice that all dishes must be washed or face a $50 penalty - not ideal in the time of Covid.
Verified traveler
1-night trip
Verified
6/10 Good
Sep 6, 2020
Expectation to wash your own dishes
The motel until was OK, nothing wrong, but was quite old. Check-in staff was very friendly and helpful. We were surprised at the sign in the kitchen saying if you don't wash your own dishes you will be charged $50. I have stayed at many motels all around NZ and have never seen such a sign. I have even been told by cleaning staff at other motels not to bother washing my dishes as for hygiene reasons they have to clean everything again anyway. We decided to rewash everything before eating on plates as we couldn't be sure the previous guests will have washed the plates well, especially in the current COVID climate. The price was quite high for the quality in my opinion - we stayed in another motel in Picton the next night, the room was bigger, much more modern and very clean for $10 cheaper.
Matthew
Matthew, 1-night trip
Verified
10/10 Exceptional
Aug 23, 2020
Friendly operator. Clean and tidy. Excellent shower.
Fred
Fred, 1-night trip
Verified
8/10 Very good
Feb 18, 2020
Clean and comfortable
Sharon
Sharon, 1-night trip
Verified
10/10 Exceptional
Jan 12, 2020
Excellent location, and price was very reasonable. Staff were helpful and friendly. The motel was very clean.
Verified traveler
1-night trip
Verified
8/10 Very good
Sep 2, 2019
Comfortable bed and a great shower. Room was clean and staff very helpful. Would stay again.
Erick
Erick, 1-night trip
Verified
8/10 Very good
Aug 31, 2019
Awesome friendly little motel.
Very accommodating. Driving from Invercargill to New Plymouth with Kaikoura our overnight. Phoned to ask what time was last check in, was quite late and prepared to wait for us. Got there, very friendly had put heater on in unit do was lovely and warm. Awesome friendly service, clean and tidy room and for a very good price. Would stay there again and eould recommend to others.