Check in was a bit slow and no information given about breakfast or the rooms/how to find. Was lacking
真实旅客
1 晚商务旅行
10/10
Thomas
1 晚行程
10/10
Second time we've stayed in the past couple of months and we'll definitely be back. The customer service is excellent - all the staff are happy, friendly and helpful. We booked a double room for one night but at short notice decided to book a secind night. By then, only a twin was available so we assumed we'd need to check out of one, leave our luggage somewhere and then check into the second room. When we went to ask about leaving luggage in the morning, the receptionist had already arranged for us to stay in the same room, checking us back into it. The hotel is perfect for the NEC. We went to Gardeners World Live and the Good Food Show and even some high profile presenters were staying and enjoying the buffet breakfast!
Richard
1 晚行程
6/10
Solo fue de pasaje, una noche para coger el vuelo… servicios básicos
karl viktor
1 晚行程
10/10
Andrew
1 晚行程
8/10
Comfy hotel with friendly and helpful staff.
Laura
2 晚结伴旅行
4/10
The breakfast was terrible. Hardly any choice and what was there was minimal. The juice was broken so no juice and when you asked for a juice it was warm. Most of the time there was only one piece of bread left. The pastries were tiny and only choice between two.
The room was large with lovely large windows. The air conditioning did not work and was very noisy.
The reception staff did not seem to ant to be there.
Karen
2 晚家庭旅行
8/10
Very comfortable experience. Handy for NEC. O ly downside was traffic noise from nearby road.
Leslie
2 晚行程
10/10
Convenient for airport
Staff very helpful
Martyn
1 晚行程
10/10
Great location for the NEC
Richard
2 晚结伴旅行
10/10
Gutes Hotel, nahe zum Flughafen
Adina
1 晚行程
8/10
The person on reception struggled to find our booking which lead to us standing in reception for a period of time when we were hot and tired after travelling for 3 hours.
真实旅客
1 晚行程
8/10
Tanya
1 晚行程
8/10
Bed quilt stained in a number of places. Was changed quickly and efficiently. Television did not work due to poor signal. Service from staff was excellent.
William
1 晚家庭旅行
10/10
Great position less than a 10 minute walk from the NEC, with a well-signposted route. Room was fine, surprisingly little noise from the airport, even with the window open.
真实旅客
3 晚行程
10/10
Trevor
1 晚行程
8/10
All good, basic but clean. Menu very limited in the restaurant until 5pm, which not great if they are not your taste. Breakfast however was very good.
Sandra
1 晚家庭旅行
8/10
Restaurant and bar a bit soulless but room ideal for a one night stay to catch early flight next day. Location well signposted from Airlink rail terminus at NEC
Zbigniew
1 晚行程
8/10
Well located hotel close to the airport and NEC .
Michal
1 晚商务旅行
8/10
Very good but just a little bit not happy regarding about parking is hard to fine parking and we been charge £15 a night and every time when we come back we have to look for parking space and we end up parking right ti the end parking and every time we come back we have to drive around the car park atleast 3times driving around and wait for parking.
Leonardo
2 晚家庭旅行
10/10
excellent location with good parking and direct access to the airport
Phil
1 晚商务旅行
10/10
excellent location with good parking and direct access to the airport