Does Holiday Inn Express Hotel & Stes Kansas City Sports Complex by IHG offer free cancellation for a full refund?

Yes, Holiday Inn Express Hotel & Stes Kansas City Sports Complex by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Holiday Inn Express Hotel & Stes Kansas City Sports Complex by IHG?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 15 lbs per pet. There's a charge of USD 50.00 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Holiday Inn Express Hotel & Stes Kansas City Sports Complex by IHG?

Yes, there's free self parking.

What are the check-in and check-out times at Holiday Inn Express Hotel & Stes Kansas City Sports Complex by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Express check-in and contactless check-out are available.

Is there an onsite casino at Holiday Inn Express Hotel & Stes Kansas City Sports Complex by IHG?

No, this hotel doesn't have a casino, but Ameristar Casino Kansas City (16-min drive) and Isle of Capri Casino Kansas City (17-min drive) are both nearby.

Holiday Inn Express Hotel & Stes Kansas City Sports Complex by IHG, Kansas City: Hotel Reviews, Rooms & Prices

Q: Is there a pool at Holiday Inn Express Hotel & Stes Kansas City Sports Complex by IHG?

Yes, there's an indoor pool. Guests have pool access from 9 AM to 10 PM.

6/10 Good

Oct 1, 2025

The staff was very nice. This property was clean but clearly older, dark, and shabby. Considering the exorbitant price per night, we expected a much nicer property. The worst problem was finding this hotel! Hotels.com has the wrong address posted for this Holiday Inn Express! We discovered this when we drove to the posted address only to be told we were at the wrong Holiday Inn Express! Hotels.com needs to post the correct address!

Dana, 1-night trip

2/10 Poor

Sep 29, 2025

We had bugs in our room we asked for a refund and they said no we had no other money for any other room and they refuse to give us a refund

Daniel, 1-night trip

4/10 Fair

Aug 19, 2025

Hotel was dirty and very run down. Breakfast was good. Pool was dirty. Saw a guy shooting up outside of the pool area.

Constance, 1-night trip

10/10 Exceptional

Jun 28, 2025

I feel it’s a little rundown but it was very very clean and the staff was absolutely amazing and very king. They felt like family.

Travis, 2-night trip

10/10 Exceptional

Jun 20, 2025

It was an unplanned trip due to the flash floods and tornado in the area. The room was Clean and the pool was a heated pool which is great. Kids enjoyed the breakfast.

Patricia, 1-night trip

6/10 Good

Jun 22, 2025

Spent one night here while moving. It’s less than 10 minutes to the baseball and football stadiums. Room was solid and the staff was nice. The internet was spotty in our room but that’s my only complaint.

Rory, 1-night trip

8/10 Very good

Jun 28, 2025

Decent hotel near Kaufman Stadium. It could use some upgrades, but it was fine fir what we needed. Getting on and off the property is, frankly, hazardous because of passing traffic. The roadway traffic makes entering traffic quite tricky. Decent breakfast, nice staff, and reasonable rates will allow me to return despite the traffic issue.

Philip, 1-night trip

4/10 Fair

Apr 2, 2025

The staff was excellent but condition of hotel and surrounding area needs definite improvement

Edel, 2-night trip

10/10 Exceptional

Oct 1, 2024

Great stay

Carla, 2-night trip

6/10 Good

Jun 30, 2025

Ehh

The pictures were a little deceptive. It looks a little brighter and cleaner in the photos, but it definitely has kind of a creepy aesthetic to it when you first walk it. Just very dim lighting and eerily quiet.

Abriana, 1-night trip

10/10 Exceptional

Feb 3, 2025

Very friendly staff.

Kenda, 1-night trip

10/10 Exceptional

May 25, 2025

Clean and friendly

Check was easy and simply. Had a small issue prior when i called and they couldnt find my reservation due to i confirmed it though hotels.com. The room was cleans and the staff was very friendly. Wasnt to far from downtown or the sports complex

Carie, 2-night trip

6/10 Good

May 26, 2025

All of the workers were very friendly and helpful, but seemed understaffed for a busy holiday weekend. The hotel needs some updating with paint and ceiling patches.

Amy, 3-night trip

8/10 Very good

Dec 10, 2024

Nice decent place.

Lisa, 1-night trip

10/10 Exceptional

May 15, 2025

The pull out couch in the room was not functional but everything else was great.

Monisha, 2-night trip

10/10 Exceptional

Feb 7, 2025

Room was big nice and spacious

Tracy, 1-night trip

4/10 Fair

Jun 15, 2025

The bathroom was all, chipped paint, peeling wallpaper, dispensers didn't work. Tub was dirty. Breakfast bar wasn't replenished , no decaf coffee, dirty tables

Nancy, 1-night trip

4/10 Fair

May 30, 2025

The bed was clean and comfortable and breakfast was good. All carpeting and upholstery was filthy. Paint was peeling off in big sheet over the bathtub. Tub and counter were stained or dirty. I did enjoy watching a deer grazing by a pond from the window. I won’t be staying there again.

Beautiful deer grazing visible from window

Jane, 1-night trip

4/10 Fair

Jun 14, 2025

No outside door fobs work. The whole hotel has a smell of marijuana. Breakfast was limited and not restocked and it had only been open for 30 minutes. Extreme noise disturbance above our room from 12am-2am, stomping feet and running around. Was fine for the quick stay we needed, but nothing for luxuriness.

Savannah, 1-night trip

2/10 Poor

Jul 12, 2025

Hotel has become second rate very fast- Long Gone!

I have watched the place become a garbage hotel in the last 4 years. Fourth year in a row Pool was down when I got there. Waiting on inspection. The breakfast was not Holiday Inn Express breakfast not same food, no cinnamon rolls. The Room air was poor, Internet was so bad unusable. All I can say is I have never seen a HOTEL become so second rate this fast. The owners, the Patel's, have cut every corner- this will be our last time here. Very concerned that this place caries a HOLIDAY INN EXPRESS- they use to have a nice standard-- LONG GONE!

Troy, 3-night trip

8/10 Very good

May 31, 2025

Fitness room is an overstatement: two piece of equipment available. The cleanliness of the bedroom was disappointing and made me a bit uncomfortable at first.

2-night trip

4/10 Fair

May 12, 2025

When we arrived, they didn’t have a room available. They put us in the basement.

James, 1-night trip

4/10 Fair

May 8, 2025

Not a great location

This location is run down. The room had many faults: mildew in air conditioner, uncomfortable bed with run down sheets, ants, and unkept bath.

Thomas, 1-night trip

4/10 Fair

Aug 4, 2025

Don't Just Don't

Where to begin. The room itself was fine, room was clean, the bed good and the pillows better than average. However, at about 8:am the fire alarm went off, and it kept going on and off for over 15 minutes. Person at the desk was on the phone and the housekeeping staff were jut going about their work. The breakfast area was HORRIBLE. The Cinnamon rolls were under a warming light, but were FROZEN. the tables and the floor was filthy. There were two guys in the kitchen area but made no attempt to clean anything. The property is full of weeds. On top of all of this, they charged $100 for incidental fees. We stayed at two other nice hotels over the weekend and they charged only $20. Never, Never Again.

Patrick, 1-night trip

4/10 Fair

Jun 29, 2025

Crappy

The room was very dated. Entry room light and overhead light in bathroom - burned out. Bed rolled to middle. Shower ok, except for the mold in the corners, and vanity and shower soap dispensers not functioning. Carpet needed cleaning. TV remote was broken. A/C put out humid air. Worst Holiday Inn I’ve ever stayed in!

Mold in corner, cigarette burns on floor

Timothy, 1-night trip

Holiday Inn Express Hotel & Stes Kansas City Sports Complex by IHG

Choose dates to view prices

Photo gallery for Holiday Inn Express Hotel & Stes Kansas City Sports Complex by IHG

Reviews

Popular amenities

Main amenities (12)

Feel at home (6)

Room options

Check availability for these dates

View all photos for Standard Room, 1 King Bed, Jetted Tub

Standard Room, 1 King Bed, Jetted Tub

Highlights

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

View all photos for Standard Room, 2 Queen Beds (Extra Floor Space)

Standard Room, 2 Queen Beds (Extra Floor Space)

Highlights

View all photos for Standard Room, 2 Queen Beds (Outdoor Living Area)

Standard Room, 2 Queen Beds (Outdoor Living Area)

Highlights

View all photos for Standard Room

Standard Room

Highlights

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Highlights

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Highlights

Similar properties

Best Western Plus Kansas City Sports Complex Hotel

Best Western Plus Kansas City Sports Complex Hotel

About the neighborhood

What's nearby

Getting around

Restaurants

About this property