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Chateau Star River Guangzhou

4.5 star property
Luxury Guangzhou hotel with indoor pool, connected to the convention center

Choose dates to view prices

Near Chimelong Water Park, Chateau Star River Guangzhou offers a serene retreat with shopping on site and two restaurants serving breakfast to dinner. Relax by the indoor pool or unwind at the sauna, while enjoying free in-room WiFi and convenient perks like limo service.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free theme park shuttle
  • 1 indoor and 3 outdoor tennis courts
  • Health club
  • Sauna
  • Seasonal outdoor pool
  • 24-hour room service
  • Coffee shop/cafe
  • Conference center

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Garden
The current price is CNY604
CNY694 total
includes taxes & fees
May 29 - May 30

Why we love this property

Dining options abound
Culinary journeys await at 2 restaurants and a cafe. The hotel serves up buffet breakfasts and offers a stylish bar for evening refreshments.
Indoor and outdoor pools
This luxury hotel boasts an indoor pool and a seasonal outdoor pool. Guests can soak up the sun on stylish pool loungers in the pool area.
Luxury sleep experience
Wrapped in plush bathrobes, guests drift off under premium bedding and down comforters. The minibar and 24-hour room service elevate the luxury stay.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room City View

Separate tub and shower, designer toiletries, hair dryer, bathrobes

Deluxe Room City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 55 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Chateau River View Room

Premium bedding, down comforters, minibar, in-room safe

Chateau River View Room

  • River view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Castle Suite

Castle Suite | Premium bedding, down comforters, minibar, in-room safe

Castle Suite

  • Garden view
  • 80 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe King Room River View

Premium bedding, down comforters, minibar, in-room safe

Deluxe King Room River View

  • River view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room City View, 2 Twin Beds

Deluxe Room City View, 2 Twin Beds | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room City View, 2 Twin Beds

  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Room River View

Deluxe Room River View | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room River View

  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Castle Twin Room, River view

Premium bedding, down comforters, minibar, in-room safe

Castle Twin Room, River view

  • River view
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Castle King Room, River view

Castle King Room, River view | Premium bedding, down comforters, minibar, in-room safe

Castle King Room, River view

  • River view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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includes taxes & fees
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About the neighborhood

Map
No.1 Panyu Road North, Panyu District, Guangzhou, Guangdong, 511430

What's nearby

  • Haizhu National Wetland Park - 3 min drive - 4.2 km
  • Chimelong Paradise - 4 min drive - 4.9 km
  • Chimelong Safari Park - 4 min drive - 4.9 km
  • Chimelong International Circus - 5 min drive - 5.2 km
  • Chimelong Water Park - 5 min drive - 4.9 km

Getting around

  • Foshan (FUO-Shadi) - 28 min drive
  • Baiyun International Airport (CAN) - 49 min drive
  • Shiguanglu Station - 9 min drive
  • Guangzhou Railway Station - 18 min drive
  • Guangzhou South Railway Station - 20 min drive
  • Airport shuttle (surcharge)
  • Area shuttle
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Casino shuttle (surcharge)
  • Free theme park shuttle

Restaurants

  • ‪Four Seas International House (四海一家) - ‬4 min drive
  • ‪滋粥楼 - ‬4 min drive
  • ‪Starbucks 星巴克 - ‬3 min drive
  • ‪道谷有机主题餐厅 - ‬19 min walk
  • ‪中华美食城 - Chinese Food City - ‬4 min drive

About this property

Chateau Star River Guangzhou

  • At Chateau Star River Guangzhou, you'll be within a 10-minute drive of Canton Fair Complex and Chimelong Paradise. Guests can hang out at the indoor pool or seasonal outdoor pool, or grab a bite to eat at Always Cantonese, which is one of 2 restaurants and serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a bar/lounge, a health club, and an indoor tennis court.

At a glance

DONE

Hotel size

    • 304 rooms
    • Arranged over 23 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
    • Height restrictions apply for onsite parking
DONE

Transfers

    • Airport shuttle from 7 AM to 10:30 AM*
    • Train station shuttle
DONE

Offsite

    • Casino shuttle*
    • Free theme park shuttle
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free theme park shuttle
  • Grocery/convenience store

What to do

  • Shopping

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2008
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Health club
  • An indoor pool
  • Seasonal outdoor pool
  • Indoor tennis courts
  • 3 outdoor tennis courts
  • Sauna
  • Banquet hall
  • Reception hall
  • Mediterranean architecture

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Grab bar near toilet

Room amenities

Be entertained

  • 40-inch LCD TV
  • Cable TV channels
  • Pay movies

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Down comforter
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Always Cantonese - This restaurant serves breakfast, brunch, lunch, and dinner.
E-cafe - This buffet restaurant serves breakfast, brunch, lunch, and dinner. Open daily.
Lobby Bar - Onsite lobby lounge. Open daily.

Fees & policies

Refundable deposits

  • Deposit: CNY 1000.00 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 228 for adults and CNY 114 for children
  • Airport shuttle service is offered for an extra charge of CNY 800 per vehicle (one-way)
  • Train station pick-up and train station drop-off service is offered for an extra charge
  • Casino shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for CNY 350.0 per day
  • Airport shuttle service for children costs CNY 800 (one-way)

Parking

  • Parking height restrictions apply

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Also known as

Chateau River
Chateau Star River
Chateau Star River Guangzhou
Chateau Star River Hotel
Chateau Star River Hotel Guangzhou
Chateau Star River Guangzhou Hotel
Chateau Star River Guangzhou Hotel
Chateau Star River Guangzhou Guangzhou
Chateau Star River Guangzhou Hotel Guangzhou

Frequently asked questions

Does Chateau Star River Guangzhou offer free cancellation for a full refund?

Yes, Chateau Star River Guangzhou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Chateau Star River Guangzhou?

Yes, there's an indoor pool and a seasonal outdoor pool.

Are pets allowed at Chateau Star River Guangzhou?

Sorry, pets aren't allowed.

Is parking offered on site at Chateau Star River Guangzhou?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Chateau Star River Guangzhou?

Yes, an airport shuttle is available from 7 AM to 10:30 AM on request. The charge is CNY 800 per vehicle one-way.

What are the check-in and check-out times at Chateau Star River Guangzhou?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-out is available.

What is there to do at Chateau Star River Guangzhou and nearby?

Practice your swing on the tennis courts. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and a sauna. Chateau Star River Guangzhou also has a health club and a garden.

Are there restaurants at or near Chateau Star River Guangzhou?

Yes, there are 2 onsite restaurants.

What's the area around Chateau Star River Guangzhou like?

Chateau Star River Guangzhou is located on the waterfront in Panyu. Popular attractions include Canton Fair Complex, which is 8 minutes away by car.

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Reviews

Chateau Star River Guangzhou Reviews

8.4

Very Good

8.8

Cleanliness

7.0

Location

8.2

Staff & service

8.6

Property conditions & facilities

Reviews

Verified

8/10 Very good

Stuff be good it was nice. The hotel was clean. The room was lovely. The view was lovely. Everything was quite good.
Oluseyi, 9-night trip
Verified

10/10 Exceptional

Staff are excellent !!! They kept my room extremely clean and assisted with my personal needs! The room is outdated with old and old furnitures . There are not whole lot options for restaurants.
Hannah han, 9-night trip
Verified

8/10 Very good

Good room amenities.
Hock Lai, 2-night trip
Verified

8/10 Very good

Safety box in my room was already locked and could not be opened. If the condition was checked after check out of previous visitor, it was helpful. The power of shower seemed to be weak. The others including breakfast were very nice.
Koji, 2-night trip
Verified

8/10 Very good

Excellent Hotel, only the area there too much options of restaurants.
JOSE ANTONIO, 4-night trip
Verified

4/10 Fair

Not again,

No restaurant in hotel avaliable 15:00. They sent me in a Taxi 20min to find food, I had to pay for taxi. There is absolutely no restaurant in the surrounding i walked several km. There is nothing to do like bar or cafe. The pool outside was closed off-season. The sauna was not working, the steam room had a strange smell. I got a room against the street, I guess if you got river it would have been nice. You could not reach the top floor by som reason.
Kim, 1-night trip
Verified

10/10 Exceptional

모두 만족합니다
youn hee, 2-night trip
Verified

10/10 Exceptional

주변에 별게없지만 호텔은 좋네요
MinSik, 4-night trip
Verified

8/10 Very good

Great!!!

Great big room and nice hotel lobby!!!
David, 1-night trip
Verified

10/10 Exceptional

PhB/Star River

Très bon confort très belle chambre grande propre confortable belle literie XL
Philippe, 1-night trip
Verified

10/10 Exceptional

I HAVE BEEN VISITING THIS HOTEL SINCE OPENING. I REALLY FEEL LIKE HOME. I WILL COME BACK ALWAYS, AND THE MAIN REASON IS MY GOOD FIREND ADAM, WHAT A GREAT SERVICE PERSON!!
Gonzalo, 1-night trip
Verified

8/10 Very good

位置很方便
1-night trip
Verified

6/10 Good

I was here for a business trip and was told this was the nicest hotel in the area. The location was convenient, food wasn’t bad, and it was overall a decent experience. Initially, our room smelled like a smoking room so we asked to change and they gladly and quickly changed for us. Service here was fine and I don’t have many complaints. There are some food options down the street that were not bad.
JENNYR, 1-night trip
Verified

10/10 Exceptional

Room are great, soundproofing needed to be improve as we still able to hear sound from outside
Tan, 3-night trip
Verified

4/10 Fair

The check deals doesn’t have anyone who speaks English. I had ask a friend to help out. Almost no one speaks dangling at the hotel. Room service order was wrong and they didn’t understand what I wanted. I could go on, but it’s pointless. The hotel is extremely beautiful and the facilities are amazing, but the service is poor. The rooms could do with better cleaning specially carpets and toilet seats.
1-night trip
Verified

10/10 Exceptional

很優質的飯店，各方面都很棒。
3-night trip
Verified

8/10 Very good

Great Value Hotel

Big nice room a but some have really weird design like having the sink facing the river. Still nice rooms!
Eddie, 3-night trip
Verified

2/10 Poor

Unfreundliches Hotel

Ist ein sehr unkulantes und unfreundliches Hotel und wir fahren nie wieder dorthin Können wir nicht empfehlen sehr schlechter Service und in der Umgebung gibt es nichts wo man hingehen kann n
Gerhard, 4-night trip
Verified

10/10 Exceptional

非常好的商务酒店。
YANG, 2-night trip
Verified

10/10 Exceptional

Happy Stay 💕

Love love love. Thank you for upgrading my room. VIP rounge was very convenient. I stayed in the corner suite. I loved the bathtub with great view but, bedroom layout wasn’t my favorite
Euny, 1-night trip
Verified

10/10 Exceptional

5 star hotel with good service and a stone throw to the zoo in panyu
tang, 2-night trip
Verified

10/10 Exceptional

Chateau River Guangzhou

luxurious hotel location somewhat outside of city. Higher end residential district, safely walk able it seems. very good service, various food sources local and international
andreas, 3-night trip
Verified

8/10 Very good

Quiet n nice river view

The wifi n tv in the bathroom doesnt really work. Staffs are really polite n nice, also has free shuttle bus to water park
ben, 1-night trip
Verified

10/10 Exceptional

It’s a convenient place.
Tz yi, 2-night trip
Verified

2/10 Poor

I’m booked 2 room for my VIP client! But front deck said just rec hotels.com only 1 room booking! Our VIP unhappy for this case happen! I also need place call more than half hour to your CS and hotel front desk! I also need goto front deck settle this question in midnight Guangzhou time! This is really really poor experience for check in
CHAK MAN, 1-night trip