Yumotokan

3.5 star property
Family-friendly ryokan with spa, near Lake Biwa

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Photo gallery for Yumotokan

Relax in a serene hot spring area with a breathtaking city view.
Relax in the hot tub with a panoramic view of the city.
Relax in a serene hot spring bath surrounded by tranquil views of the city and water.
Unwind in a serene space with a hot spring bath and city views.
Relax in a serene onsen area with a stone bath, wooden deck, and lantern for a peaceful ambiance.
By Lake Biwa, Yumotokan offers a serene retreat with an onsen and 4 indoor hot springs. Unwind in the sauna or indulge in a massage, then enjoy Japanese cuisine at Semimarutei restaurant. With free WiFi, karaoke, and helpful staff highly praised by guests.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Non-smoking
  • Onsen
  • 24/7 front desk
  • Free parking
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Full-service spa
  • Hot springs
  • Breakfast available
  • Free train station pick-up
  • Free train station drop-off
  • Coffee shop/cafe
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Arcade/game room

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Television
  • Daily housekeeping
  • Elevator
  • Premium bedding
The current price is CNY1,660
CNY1,840 total
Aug 25 - Aug 26

Room options

Available filters for rooms
Showing 34 of 34 rooms

Japanese Modern Type with Double Bed (One Time Access to Private Open-air Bath), Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Toilet with electronic bidet
Shower/tub combination
Private bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

Kotone rooms with open-air hot spring baths Junior Suite, Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Toilet with electronic bidet
Spring water bathtub
Private bathroom
  • 68 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Double Beds

Kotone rooms with open-air hot spring baths Corner Suite, Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Toilet with electronic bidet
Spring water bathtub
Private bathroom
  • 58 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Double Beds

Japanese Modern Type with Twin Bed (Ohmi Beef Steak Plan), Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Toilet with electronic bidet
Shower/tub combination
Private bathroom
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

Japanese Modern Type with Twin Bed, Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Toilet with electronic bidet
Shower/tub combination
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

Japanese Modern Type with Twin Bed (One Time Access to Private Open-air Bath), Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Toilet with electronic bidet
Shower/tub combination
Private bathroom
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

Japanese Western Style Room, Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Shower/tub combination
Deep soaking bathtub
Toilet with electronic bidet
  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Futon

SARAKU Healing (Ohmi Beef Steak Plan), Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Deep soaking bathtub
Bathrobes
Toilet with electronic bidet
  • 43 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Kotone rooms with open-air hot spring baths Executive Double, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Toilet with electronic bidet
Spring water bathtub
Private bathroom
  • 43 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

[KAROI Luxury floor] Japanese Style KAROI Suite AKANE with Open Air Bath, Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Rainfall showerhead
Bathrobes
Toilet with electronic bidet
  • 55 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 3 Large Twin Beds

[KAROI Luxury floor] Japanese Style KAROI Suite YAMABUKI with Open Air Bath, Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Rainfall showerhead
Bathrobes
Toilet with electronic bidet
  • 56 sq m
  • 1 bedroom
  • Partial lake view
  • Sleeps 2
  • 2 Large Twin Beds

Kotone rooms with open-air hot spring baths Executive Twin, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Toilet with electronic bidet
Spring water bathtub
Private bathroom
  • 43 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

[KAROI Standard floor] KAROI Suite with Open Air Bath, Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Separate bathtub and shower
Spring water bathtub
Toilet with electronic bidet
  • 99 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 3 Twin Beds and 2 Twin Futons

Kotone rooms with open-air hot spring baths Family Suite, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Toilet with electronic bidet
Spring water bathtub
Private bathroom
  • 77 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 2 Double Beds

[KAROI Standard floor] KAROI Suite with Open Air Bath, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Separate bathtub and shower
Spring water bathtub
Toilet with electronic bidet
  • 82 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 3 Twin Beds and 2 Twin Futons

Japanese Western Style Room (Ohmi Beef Steak Plan), Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Toilet with electronic bidet
Separate bathtub and shower
Private bathroom
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Futon

Japanese Modern Type with Double Bed, Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Toilet with electronic bidet
Shower/tub combination
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

[KAROI Standard floor] Japanese Style Semi Suite with Open Air Bath, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
4 bedrooms
Premium bedding
Separate bathtub and shower
Bathrobes
Toilet with electronic bidet
  • 49 sq m
  • 4 bedrooms
  • City view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

Kotone rooms with open-air hot spring baths DX Suite, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Toilet with electronic bidet
Spring water bathtub
Private bathroom
  • 81 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 3 Double Beds

Japanese Modern Type with Double Bed (Ohmi Beef Steak Plan) Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Toilet with electronic bidet
Shower/tub combination
Private bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

Kotone rooms with open-air hot spring baths Private Suite, Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Toilet with electronic bidet
Spring water bathtub
Private bathroom
  • 54 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Double Beds

SARAKU Healing Room, Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Separate bathtub and shower
Deep soaking bathtub
Toilet with electronic bidet
  • 43 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

[KAROI Luxury floor] Japanese Style with Open Air Bath, Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Rainfall showerhead
Bathrobes
Toilet with electronic bidet
  • 41 sq m
  • Lake view
  • Sleeps 2
  • 2 Large Twin Beds

SARAKU Healing Room (One Time Access to Private Open-air Bath), Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Deep soaking bathtub
Bathrobes
Toilet with electronic bidet
  • City view
  • Sleeps 2
  • 2 Twin Beds

[KAROI Standard floor] Japanese Style Double Bed with Open Air Bath, Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Separate bathtub and shower
Bathrobes
Toilet with electronic bidet
  • 41 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

[KAROI Standard floor] Japanese Style Twin Bed with Open Air Bath, Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Separate bathtub and shower
Bathrobes
Toilet with electronic bidet
  • 43 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Japanese Style Room, Non Smoking (One Time Access to Private Open-air Bath)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Toilet with electronic bidet
Separate bathtub and shower
Private bathroom
  • 41 sq m
  • City view
  • Sleeps 5
  • 5 Twin Futons

Japanese Western Style (One Time Access to Private Open-air Bath), Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Toilet with electronic bidet
Separate bathtub and shower
Private bathroom
  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Futon

[KAROI Luxury floor] Japanese Style Semi Suite with Open Air Bath, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Rainfall showerhead
Bathrobes
Toilet with electronic bidet
  • 49 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 2 Large Twin Beds

[KAROI Luxury floor] Japanese Style with Open Air Bath, Double Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Rainfall showerhead
Bathrobes
Toilet with electronic bidet
  • 41 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

[KAROI Luxury floor] Japanese Style KAROI Suite MOEGI with Open Air Bath, Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Rainfall showerhead
Bathrobes
Toilet with electronic bidet
  • 62 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 3 Large Twin Beds

Room with Open-Air Bath, Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Hair dryer
Toilet with electronic bidet
Private bathroom
  • Sleeps 5
  • 2 Double Beds

Japanese Style Room (Ohmi Beef Steak Plan), Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Toilet with electronic bidet
Separate bathtub and shower
Private bathroom
  • 41 sq m
  • City view
  • Sleeps 5
  • 5 Twin Futons

Japanese Style Room, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Toilet with electronic bidet
Separate bathtub and shower
Private bathroom
  • 41 sq m
  • City view
  • Sleeps 5
  • 5 Twin Futons

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About the neighborhood

Map
2-30-7 Noka, Otsu, Shiga-ken, 520-0102

What's nearby

  • Ogoto Onsen - 3 min walk - 0.3 km
  • Mount Hiei - 23 min drive - 12.2 km
  • Kiyomizu Temple - 24 min drive - 19.6 km
  • Heian Shrine - 25 min drive - 20.7 km
  • Nishiki Market - 25 min drive - 21.6 km

Getting around

  • Kansai Intl. Airport (KIX) - 108 min drive
  • Biwako-Hamaotsu Station - 12 min drive
  • Kamisakaemachi Station - 12 min drive
  • Ogotoonsen station - 17 min walk
  • Free train station pick-up
  • Free train station drop-off

Restaurants

  • ‪伊予製麺雄琴店 - ‬2 min drive
  • ‪麺屋聖〜kiyo〜 - ‬14 min walk
  • ‪ガールズファンタジー - ‬6 min walk
  • ‪プルプルネクステージ - ‬10 min walk
  • ‪フォーナイン - ‬10 min walk

About this property

Yumotokan

Yumotokan puts you just a 5-minute drive from Lake Biwa. Guests can be pampered with massages at the spa and grab a bite to eat at the coffee shop/cafe. Fellow travelers love the helpful staff.

Languages

Chinese (Mandarin), English, Japanese, Korean

More about this property

VISIBILITY

At a glance

Hotel size

    • 65 rooms

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 7:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Guests booked in Half Board rates must check-in by 7 PM to receive dinner.
    • Guests booked in Room Only rate plans who wish to receive breakfast or dinner during their stay must contact the property 7 days before arrival to pre-book meals (subject to availability; meal service not guaranteed). Meal service cannot be requested after check-in.
    • This property offers airport shuttle pickup service from Ogoto-onsen Station only, available until 7 PM.
    • Meals are available by reservation only and cannot be requested after check-in. Guests must contact this property at least 7 days before their expected arrival to make all meal reservations.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site

Transfers

    • Free train station shuttle

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–9:00 AM
  • Coffee shop
  • Coffee/tea in a common area

What to do

  • Hot springs
  • Karaoke
  • Pool table
  • Table tennis
  • Kayaking nearby
  • Windsurfing nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 4 buildings/towers
  • Safe-deposit box at front desk
  • Arcade/game room
  • Full-service spa

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Handrails in stairways
  • Wheelchairs available on site

ROOM

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning
  • Slippers
  • Children's slippers

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Highchair

More

  • Daily housekeeping
  • In-room safe

STAR_OUTLINE

Special features

Spa

Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include massages. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are 4 indoor hot springs and 4 outdoor hot springs open between 5:00 AM and midnight. The temperature in the hot springs is set to 106°F.


MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 4800 for adults and JPY 2800 for children

Pool, spa, & gym (if applicable)

  • Hot springs access available from 5:00 AM to midnight
  • Reservations are required for private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation
  • Guests must contact this property in advance to reserve access to the public bathing facility

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Additional fees may apply to children for items such as extra bedding and meals.

Also known as

Yumotokan
Yumotokan Hotel
Yumotokan Hotel Otsu
Yumotokan Otsu
Yumotokan Inn Otsu
Yumotokan Inn
Yumotokan Otsu
Yumotokan Ryokan
Yumotokan Ryokan Otsu

HELP_OUTLINE

Frequently asked questions

Does Yumotokan offer free cancellation for a full refund?

Yes, Yumotokan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Yumotokan?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Yumotokan?

Yes, there's free self parking.

What are the check-in and check-out times at Yumotokan?

Check-in start time: 3 PM; Check-in end time: 7:00 PM. Check-out time is 10 AM.

What is there to do at Yumotokan and nearby?

Have fun with nearby activities like kayaking and windsurfing. Additional recreation onsite includes hot springs. Indulge in a treatment at the spa and make the most of other amenities like an arcade.

What's the area around Yumotokan like?

Yumotokan is located a short 4-minute walk from Ogoto Onsen.

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Yumotokan Reviews

Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Service staff
Onsen
Breakfast
Food
Room

What guests liked

  • Breakfast was described as fabulous, filling, and very authentic with intricately prepared and presented dishes. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

The private open air onsen was amazing. The dinner and breakfast were excellent along with the service.
Susan, 1-night trip

10/10 Excellent

Relaxing ryokan with excellent meals!

Very nice ryokan a short ride from Kyoto! Clean, peaceful, with excellent meals!
Svetlana, 1-night trip

10/10 Excellent

Such an exceptional experience to stay here. Karoi luxury is the best!
Christine, 2-night trip

10/10 Excellent

Great experience!
Shaina, 1-night trip

10/10 Excellent

Amazing, loved the decoration

10/10 Excellent

We are so happy to have stayed here during our trip to Japan. Our room had traditional Japanese style qualities and the private onsen was amazing. We had a beautiful view of the lake, everything was clean, wonderful service, and delicious fresh food all included in our stay. It was a truly relaxing and luxurious experience. We hope to stay here again!
Private onsen
View of Lake Biwa
Tiffany, 1-night trip

10/10 Excellent

Amazing staffs, fancy diner and hot spring with beautiful scenery.
Jun, 2-night trip

10/10 Excellent

They offered free shuttle service to the nearest JR stations. Nice quiet area for a hot spring vacation. Breakfast and dinner were included in our package, and the food was fabulous and very authentic. It was my second time returning Yumotokan, and everything had been maintained up to standard or even better. Highly recommended!
Vienna, 1-night trip

10/10 Excellent

A hidden gem very convenient to visiting Kyoto and overall an excellent dining, bathing, and service experience
Eric, 2-night trip

10/10 Excellent

Dinner was tasty and onsen view was spectacular
Stella, 1-night trip

10/10 Excellent

Family trip to enjoy onsen hotel

Very nice hotel with private onsen in the room. The half board is also good. I would recommend to stay there for a visit.
1-night trip

10/10 Excellent

Loved our stay! We had the private onsen which was amazing but the public ones are great too! Our dinner was a lovely event and the beers and ice cream was a great touch. Staff were very welcoming and friendly. Would definitely recommend! It’s not far away from Kyoto, about 20min or so on the train.
Nina, 1-night trip

10/10 Excellent

Outstanding kaiseki dinner. Wagyu beef two ways.
Lloyd, 1-night trip

10/10 Excellent

We had a great experience staying at Yumotokan. The dinner was exceptional (very filling!) and the rooms were clean, spacious, and comfortable. The variety of onsen baths was great, each one unique and beautiful. The futon beds were comfortable and the hotel was quiet. Loved our stay and would highly recommend to other travellers hoping for a ryokan experience that isn’t breaking the bank!
Raene, 1-night trip

10/10 Excellent

The best stay of our trip, the staff was exceedingly courteous and the shuttle bus to local attractions was perfect. We’re hoping to stay again!
Catherine, 2-night trip

10/10 Excellent

Very kind people Very nice food Very good room I'll again reservation this hotel
??, 1-night trip

10/10 Excellent

Excellent service, rooms, food although on the expensive side as I booked a room with private onsen.
Constantinos, 1-night trip

10/10 Excellent

A Fabulous stay! Loved the 5th floor open air onsen!
James, 3-night trip

10/10 Excellent

Food is excellent. Service is excellent. Spring is wonderful.
sungchul, 1-night trip

10/10 Excellent

Clean and new onsen hotel~ Staffs are nice and helpful~ our room is very modern~
Wing Lim, 1-night trip

10/10 Excellent

A real gem in Otsu, Shiga!

What a fantastic place! The staff was very serviceminded and the food was spectacular. My suite was very clean and the private onsen was beyond perfect. I will highly recommend this hotel and I will for sure be coming back again.
Daniel, 2-night trip

10/10 Excellent

Incredible stay! The ryokan experience was unforgettable – a memory for life. The staff was knowledgeable and respectful. The public onsen views were stunning, plus there’s a private onsen option for a fee. The free shuttle to and from the train station was super convenient. Highly recommend!
Daphne, 1-night trip

10/10 Excellent

I love the staff so much! Super kind, optimistic, and happy people. The amount of different onsens they have are really awesome with an amazing view! You can get a 9 course dinner, and the breakfast is really filling too. I highly recommend getting your private onsen if you have tattoos since they dont allow them in the public onsens. If you have a small one, you have to cover it up. Would definitely come back again:)
Sophia, 2-night trip

10/10 Excellent

Lovely onsen stay

Lovely relaxing stay. We booked the Hanare Karoi luxury twin with its own private open air onsen. It was much needed after all the walking so far this trip, we didn't need to go to the larger public baths on the other levels. They provided a shuttle bus from Ogoto Onsen station. The service was great from check in, to the staff at the restaurant for dinner and breakfast. The private lounge and unlimited Haagen Dazs icecream, drinks and juices was a really nice touch. We really enjoyed the dinner and breakfast in our own private dining area, with each dish intricately prepared and presented beautifully, the service was very attentive.
Sylvia, 1-night trip

10/10 Excellent

A very enjoyable experience with the onsens and catering. The staffs are warm and professional. Highly recommending this hotel to anyone who are visiting around the Biwako area, and I would definitely visit this hotel again.
Pui Hang, 1-night trip