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Smiling Hotel

4.0 star property
Family-friendly hotel with full-service spa, connected to the convention center, near Palm Container Night Market

Choose dates to view prices

In the heart of Siem Reap, Smiling Hotel is a tropical oasis offering upscale comforts. Unwind at the poolside bar, indulge in Asian cuisine at one of two restaurants, or rejuvenate with spa treatments like aromatherapy and manicures.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Fitness center
  • Children's pool
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Babysitting
  • Conference center

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Refrigerator
  • Connecting/adjoining rooms available
  • Separate bathtub and shower
The current price is CNY297
CNY367 total
includes taxes & fees
May 25 - May 26

Why we love this property

Business in style
Strategically located in the business district, this hotel offers a conference center and spa services. After meetings, guests can unwind at the bar.
Spa retreat paradise
The spa offers aromatherapy, body scrubs, wraps, and couples' massages. Guests rejuvenate in soaking tubs after hitting the fitness room.
Luxurious sleep retreat
Deep soaking tubs and rainfall showers pamper weary guests. Select Comfort mattresses with premium bedding, plus fireplace ambiance, ensure dreamy nights.

Room options

View all photos for Executive Double or Twin Room

32-inch LCD TV with satellite channels, TV, fireplace

Executive Double or Twin Room

  • City view
  • 64 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Large Twin Bed
  • Free WiFi

View all photos for Superior Twin Room

Premium bedding, Select Comfort beds, minibar, in-room safe

Superior Twin Room

  • City view
  • 32 sq m
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Deluxe Double or Twin Room

Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Double or Twin Room

  • City view
  • 39 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Double or Twin Room

Double or Twin Room | Premium bedding, Select Comfort beds, minibar, in-room safe

Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Similar properties

Outdoor banquet area
Angkor Paradise Hotel
Siem Reap
  • Pool
  • Spa
  • Free parking
  • Free WiFi
8.6 out of 10, Excellent, 415 reviews
The price is CNY335
CNY414 total
includes taxes & fees
May 25 - May 26
Angkor Paradise Hotel
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About the neighborhood

Map
National Rd No 6, Chong Kaosou Village, Sangkat Slor Kram, Siem Reap, 855

What's nearby

  • Charles de Gaulle Road - 5 min drive - 2.7 km
  • Royal Garden - 5 min drive - 2.7 km
  • Siem Reap Royal Residence - 5 min drive - 3.1 km
  • Angkor National Museum - 5 min drive - 2.7 km
  • Wat Bo - 6 min drive - 2.3 km

Getting around

  • Siem Reap Angkor Intl. Airport (SAI) - 52 min drive
  • Airport shuttle (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • ‪បាយមាន់ វត្តពោធិលង្កា - ‬2 min drive
  • ‪Summer Cafe - ‬4 min drive
  • ‪Phum Stoeng Village - ‬14 min walk
  • ‪Por Cuisine - ‬2 min drive
  • ‪HaiVen Angkor Restaurant - ‬19 min walk

About this property

Smiling Hotel

Smiling Hotel puts you just a 5-minute drive from Pub Street and Palm Container Night Market. You can visit the spa to be pampered with massages, body wraps, or aromatherapy, and Smiling Cafe, one of 2 restaurants, serves Asian cuisine and is open for breakfast, lunch, and dinner. Other highlights include 2 outdoor pools, a poolside bar, and a fitness center.

At a glance

DONE

Hotel size

    • 236 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: noon; Check-in end time: anytime
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Prior to arrival, you must complete online registration via a secure link
    • You will be asked to provide the property with a copy of your passport after booking
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 15
DONE

Children

    • One child (9 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices); 3-device limit)
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free secured onsite valet parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle from 8:00 AM to 10:00 PM*
    • Bus station shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Babysitting (surcharge)

What to do

  • Shopping
  • Bicycle rentals nearby
  • Horse riding nearby

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference center (3531 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 2 buildings/towers
  • Built in 2005
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Television in common areas
  • Fitness center
  • 2 outdoor pools
  • Designer stores on site
  • Shopping mall on site
  • Full-service spa
  • Golf pro shop on site
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Accessible airport shuttle
  • Accessible bus station shuttle
  • Braille signage
  • Closed captioned TV
  • Portable bathtub seat
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Accessible bathtub
  • Visual fire alarm
  • Lever door handles
  • Phone accessibility kit

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium satellite channels
  • First-run movies

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Select Comfort mattress

What to enjoy

  • In-room massage
  • Fireplace
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices) and 3-device limit)
  • Phone

Food and drink

  • Champagne service
  • Refrigerator
  • Free bottled water
  • Highchair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations

Special features

Spa

Smiling Spa has 2 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. Children under 5 years old are not allowed in the spa without adult supervision. Guests under 10 years old are not allowed in the spa.

Dining

Smiling Cafe - This poolside restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner.
Poolside Restaurant - Overlooking the pool and garden, this restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 40 per vehicle (one-way, maximum occupancy 4)
  • Bus station shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge of 50 percent of room rate (subject to availability)
  • Kitchen/kitchenette use is available for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 20.00 per day
  • Airport shuttle for children between the ages of 6 and 12 costs USD 40 (one-way)

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10:00 PM
  • Children under 11 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
  • Guests under 10 years old are not allowed in the spa, and guests under 5 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, JCB International

Also known as

Smiling Hotel

Smiling Hotel Siem Reap

Smiling Siem Reap

Smiling Hotel And Spa

Smiling Hotel Spa

Smiling Hotel Hotel

Smiling Hotel Siem Reap

Smiling Hotel Hotel Siem Reap

Frequently asked questions

Does Smiling Hotel offer free cancellation for a full refund?

Yes, Smiling Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Smiling Hotel?

Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 10:00 AM to 10:00 PM.

Are pets allowed at Smiling Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Smiling Hotel?

Yes, there's free self and valet parking.

Is airport shuttle service offered by Smiling Hotel?

Yes, an airport shuttle is available from 8:00 AM to 10:00 PM on request. The charge is USD 40 per vehicle one-way.

What are the check-in and check-out times at Smiling Hotel?

Check-in start time: noon; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a 50% charge (subject to availability). Express check-in and check-out and contactless check-out are available.

What is there to do at Smiling Hotel and nearby?

Have fun with nearby activities like cycling and horseback riding. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Smiling Hotel also has 2 bars, a fitness center, and spa services, as well as a picnic area and a garden.

Are there restaurants at or near Smiling Hotel?

Yes, there are 2 onsite restaurants, featuring alfresco dining, Asian cuisine, and garden views.

Does Smiling Hotel have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Smiling Hotel like?

Smiling Hotel is located a short 6-minute walk from Psa Leu Market.

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Reviews

Reviews

8.0

Very Good

8.0

Cleanliness

7.6

Location

8.0

Staff & service

8.0

Property conditions & facilities

Reviews

Verified

2/10 Poor

Says that they offer transfer and late check out until 00:30 which are both inaccurate. Stains on pillow and robes in the room, dated decor, wifi isn’t working, terrible breakfast. Not worth the money.
Josefine, 1-night trip
Verified

10/10 Exceptional

バスタブがあって良かった
Hiroshi, 6-night trip
Verified

6/10 Good

Screaming kids at the pool was a real problem. I called the front desk twice but after being told they would let them know to keep the noise down the noise continued. After being on a plane 24 hours I needed sleep so finally went out and at 9:30 pm took care of the problem. I have children and Grandchildren myself and understand kids are kids but the screeching was unexceptable. Other than that breakfast was good and also the room and staff were great.
4-night trip
Verified

10/10 Exceptional

Need to clean the bathroom more as my room had 4 crickets in there. Otherwise great and friendly service. Highly recommend this hotel to my friends and family.
2-night trip
Verified

10/10 Exceptional

Large rooms. Reception staff are friendly, accommodating helpful. Excellent.
1-night trip
Verified

10/10 Exceptional

Fantastic hotel, friendly and helpful staff. Giving ⭐🌟⭐🌟⭐.
Lizana, 5-night trip
Verified

6/10 Good

an average place despite its grand entrance

breakfast was terrible no choice for westerners, no one spoke english, and no one helped in finding a table or guiding us to the food choices. maintenance poor lift not working properly, drain in hand basin blocked, chair in room broken.
mike, 2-night trip
Verified

8/10 Very good

スタッフに感謝

日本語が通じず困りましたが、かたことの英語と身振り手振りで説明していたら、スタッフの方が大変親切で非常に助かりました
Verified

10/10 Exceptional

1-night trip
Verified

8/10 Very good

rama, 3-night trip
Verified

8/10 Very good

Verified

6/10 Good

2-night trip