Experience the charm of Hotel Lugano Torretta, where upscale amenities meet warm hospitality. Savor a meal at EAT & WINE22, unwind with a book from the library, and enjoy convenient in-room WiFi. The helpful staff has left a lasting impression on previous guests.
Hotel Lugano Torretta puts you within a 10-minute drive of Piazzale Roma and Grand Canal. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Also, Porto Marghera and Tronchetto Waterbus Stop are within a short drive. Fellow travelers love the helpful staff and location.
At a glance
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Hotel size
93 rooms
Arranged over 4 floors
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Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Late check-out subject to availability
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets allowed (dogs and cats only, 1 total, up to 33 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite parking available only on request
Secured uncovered onsite extended parking (EUR 10 per night)
Onsite parking limited
Electric vehicle charging point on site
Height restrictions apply for onsite parking
Onsite parking includes off-street options
Offsite parking nearby (EUR 10 per night; reservations required)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
Hosted evening meals daily for a surcharge
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Working away
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1964
Safe-deposit box at front desk
Library
Banquet hall
Outdoor furniture
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible path of travel
Raised toilet seat
Grab bar near toilet
Bathroom emergency pull cord
Room amenities
Home comfort
Air conditioning (climate-controlled)
Minibar
Slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Bidet
Hair dryer
Towels
Stay connected
Free WiFi
Free long-distance and local calls
Electrical adapters/chargers
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Local maps
Restaurant dining guide
Special features
Dining
EAT & WINE22 - Onsite restaurant.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 7.50 for adults and EUR 7.50 for children
Early check-in can be arranged for an extra charge of 50 percent of room rate (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Hosted evening meal costs EUR 22
Children & extra beds
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 10 per pet, per day
Parking
Uncovered extended parking costs EUR 10 per night
Parking is available nearby and costs EUR 10 per night (49 ft away)
Guests must contact this property in advance to reserve onsite parking
Parking height restrictions apply
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
This property has received its official star rating from the local rating authority.
Also known as
Hotel Lugano Torretta
Hotel Lugano Torretta Mestre
Lugano Torretta
Lugano Torretta Mestre
Lugano Torretta Venice
Lugano Torretta Hotel Venice
Hotel Lugano Torretta Hotel
Hotel Lugano Torretta Mestre
Hotel Lugano Torretta Hotel Mestre
Frequently asked questions
Does Hotel Lugano Torretta offer free cancellation for a full refund?
Yes, Hotel Lugano Torretta does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Lugano Torretta?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 33 lbs per pet. There's a charge of EUR 10 per pet, per day. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Hotel Lugano Torretta?
Yes. Extended parking costs EUR 10 per night. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at Hotel Lugano Torretta?
Check-in start time: 2 PM; Check-in end time: anytime. There's a 50% charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
Is there an onsite casino at Hotel Lugano Torretta?
No, this hotel doesn't have a casino, but Ca' Noghera Casino of Venice (14-min drive) is nearby.
Are there restaurants at or near Hotel Lugano Torretta?
Yes, there's an onsite restaurant, EAT & WINE22.
What's the area around Hotel Lugano Torretta like?
Hotel Lugano Torretta is a short 3-minute walk from Venezia Mestre Station and 14 minutes' walk from Porto Marghera. Travelers say that the hotel is in a great location.
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Reviews
Hotel Lugano Torretta Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.8
Cleanliness
7.6
Location
8.4
Staff & service
8.0
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as good, excellent, and fantastic with a good range of choice. (21 reviews)
From real guest reviews summarized by AI.
Popular mentions
Breakfast
Room
Service staff
Location
Air conditioning
Train station
Trains
Shower
Lobby
Food
Reviews
Verified
8/10 Very good
Dec 14, 2025
Friendly staff, nice rooms and the location is near the train station
Paul
Paul, 2-night trip
Verified
6/10 Good
Nov 18, 2025
Great location. Small bathroom and rooms could be a bit cleaner, my bedding had some hairs on it, but for the price it’s not bad
Priscilla
Priscilla, 1-night trip
Verified
8/10 Very good
Nov 11, 2025
Room was clean. Breakfast was good. Did not find the desk staff overly friendly or helpful.
Mary
Mary, 1-night trip
Verified
10/10 Exceptional
Jun 26, 2025
Hotel location is near train station, price is including breakfast and the room is clean and comfort
Pui Ha
Pui Ha, 1-night trip
Verified
10/10 Exceptional
Oct 27, 2025
Everything ok.
The service was good, kind people.
The breakfast is so so, not really good, but it’s ok.
Thiago
Thiago, 1-night trip
Verified
8/10 Very good
Oct 4, 2025
Quick overnight stay
Location very convenient and close to bus & train station, only a 5 minute walk using the underground pass. Staff were friendly and helpful at check-in , easy and room was available on time.
Rooms are clean , slightly small , only downside was no coffee or tea making facilities in the room.
Free breakfast was fantastic, good range of choice.
Checkout quick and easy .
Area feels a little industrial, but as a few bars abs eateries close by the hotel.
tony
tony, 1-night trip
Verified
8/10 Very good
Jan 15, 2024
We enjoyed the on site restaurant and proximity of public transportation.
Sonya
Sonya, 2-night trip
Verified
8/10 Very good
Jun 9, 2025
hotel is conveniently located near bus/train station. Room is clean.
Dini Chun Ling
Dini Chun Ling, 1-night trip
Verified
10/10 Exceptional
Jul 3, 2025
Short walk to the train and bus stations, plus bus local bus stops.
Clean, welcoming reception area and staff. Luggage storage available to at no additional cost .
Clean, air conditioned rooms with reasonably priced mini bar.
Marie
Marie, 3-night trip
Verified
8/10 Very good
Aug 28, 2025
The location is great near the station if you want to go to into Venice or to other towns. It's also walking distance to centre of Mestre which is also worth a look. The breakfast was great for Italian standards and coffee was also good. The staff were helpful and friendly. The room was fine but would benefit from a little TLC. For the price I paid I was happy.
Lyndsay
Lyndsay, 1-night trip
Verified
10/10 Exceptional
May 1, 2025
Staff of the hotel is super helpful and breakfast is too good. Room condition and facilities are also safe and must be appreciated. Strongly recommended.
Gauravkumar
Gauravkumar, 2-night trip
Verified
10/10 Exceptional
Jul 15, 2024
Great location near the train station
Saeed
Saeed, 1-night trip
Verified
10/10 Exceptional
Oct 10, 2024
Short walk from Mestre Station. Hotel is clean, love the room, good breakfast.
Feliza
Feliza, 1-night trip
Verified
10/10 Exceptional
Jun 16, 2024
Friendly staff and convenient parking.
Antonina
Antonina, 1-night trip
Verified
10/10 Exceptional
Oct 14, 2023
Excellent location and
Chinmay
Chinmay, 1-night trip
Verified
10/10 Exceptional
Nov 29, 2024
Great location near train to Venice. Few restaurants around. Hotel was clean, staff very nice and good buffet breaky.
Wendy
Wendy, 3-night trip
Verified
10/10 Exceptional
May 19, 2024
Conveniently located by bus stop for transport into the city. Great staff and very accommodating.
Monica
Monica, 1-night trip
Verified
8/10 Very good
Sep 21, 2024
The staff were friendly and helpful. The hotel was near Mestre train station so easy to catch our train to Rome
Jane
Jane, 3-night trip
Verified
8/10 Very good
Jul 17, 2025
Great hotel, delicious breakfast, convenient location! Unfortunately, there was WiFi internet service interruption. Hopefully the management will try to prevent this in the future. Special thanks to front desk rep. Federico who kindly shared his internet with me to complete check in for the flight.
NONNA
NONNA, 1-night trip
Verified
10/10 Exceptional
Jul 7, 2024
Nice hotel. Good room. Good breakfast. Walk to train station
Samuel
Samuel, 2-night trip
Verified
10/10 Exceptional
May 29, 2024
Received exceptional service and the staff were super, super helpful. Questions were answered promptly and suggestions were given as options for our itinerary. The front-desk staff were fantastic can't say enough how great they were.
Denise
Denise, 3-night trip
Verified
6/10 Good
Oct 3, 2024
Room was smalll. No way a 4-star property. Breakfast was nice. Staff excellent.
Steven
Steven, 1-night trip
Verified
10/10 Exceptional
Sep 13, 2024
The hotel was close to the Mestre train station. The tunnel closest to the hotel was so-so but the main underpass in the station was also close and much busier and cleaner. Breakfast was very good. Reasonable price for the room. Second time I stayed there.
David
David, 1-night trip
Verified
8/10 Very good
Jul 3, 2024
Close to the train station if making day trips to different cities. Loved that. The front desk wasn’t the friendliest until I was there a couple days then they warmed up. The breakfast was very nice
Kathy
Kathy, 4-night trip
Verified
8/10 Very good
May 27, 2024
It was in a good location. The breakfast was good. The staff was very friendly. The room was clean. The bed was very hard and the pillows super flat and I could not get it to be cool enough either.