Located near a train station, La Terrasse offers an upscale retreat with a charming garden and dry cleaning services. Unwind on the terrace or connect to WiFi in the comfort of your own room. Previous guests rave about their stay.
Located near a train station, La Terrasse is a great choice for a stay in Douai. You can unwind with a drink at the bar/lounge, and continental breakfast is available daily. A terrace and a garden are other highlights.
Languages
English, French
At a glance
DONE
Hotel size
16 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:30 AM
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Free uncovered onsite self parking
Free offsite parking within 3 ft
Street parking available
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 8:00 AM–11:00 AM
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Working away
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Garden
Terrace
Banquet hall
Accessibility
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Be entertained
32-inch TV
Digital TV channels
Home comfort
Heating
Bathrobes and slippers
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Freshen up
Private bathroom
Bathtub or shower
Rainfall showerhead
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
Special features
Dining
Bar La Terrasse - This cocktail bar specializes in French cuisine.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.53 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Continental breakfast is offered for an extra charge of approximately EUR 17 for adults and EUR 10 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 10 per pet, per night
Policies
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Also known as
Terrasse Douai
Terrasse Hotel Douai
La Terrasse Hotel
La Terrasse Douai
La Terrasse Hotel Douai
Frequently asked questions
Does La Terrasse offer free cancellation for a full refund?
Yes, La Terrasse does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at La Terrasse?
Yes, cats and dogs are welcome. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at La Terrasse?
Yes, there's free self parking.
What are the check-in and check-out times at La Terrasse?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:30 AM. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at La Terrasse?
No, this hotel doesn't have a casino, but Casino Barriere Lille (29-min drive) is nearby.
What is there to do at La Terrasse and nearby?
La Terrasse has a garden.
What's the area around La Terrasse like?
La Terrasse is a short 8-minute walk from Douai Station and 7 minutes' walk from Douai Hotel de Ville.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
La Terrasse Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.6/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10
Super
Eve
1-night trip
6/10
Douche
Vasco
1-night trip
8/10
An ideal town centre location for a one night stay.
We had two rooms, one standard and one executive and really there was little to choose between them, other than a little more space. Our rooms were on the second floor and it meant a two flight walk up, I'm not sure that there is a lift, perhaps in the other wing, so worth checking if stairs are an issue. Both had good shower rooms and we all slept well.
A buffet breakfast was on offer and the receptionist offered to cook a choice of eggs for us all. This hotel used to have a notable restaurant but a change of ownership (and Covid) means that there is no longer an evening meal option. The hotel seemed very quiet for a Friday evening but it was mid March.
The hotel has a private car park about 200m away but it looked more secure parking on the street directly in front of the hotel. We would be happy to stay again.
Miss Jennifer H
1-night trip
4/10
No Air Conditioning. No real shower facility.
When we booked we understood thar the hotel had a restaurant, It was no longer functioning.
Paul
1-night trip
2/10
The room was a long way up on the second floor. No lift and very steep final flight of stairs. The curtain was not hung properly and the WC (and therefore the rest of the small room) was very smelly. The fire alarm went off just as i was getting to sleep and we were all out on the pavement for an hour, en deshabille.
Christopher
1-night trip
8/10
Une seule nuit après un concert sur Lille. Hôtel très calme, petit déj très bien. Bémol sur la literie (un peu molle) et il faisait très chaud et pas de possibilité de ventiler. Rapport qualité prix très bon malgré tout 👍
Séverine
1-night trip
8/10
Bon séjour, mais Pb manque la climatisation
christophe
1-night trip
10/10
Serge
1-night trip
8/10
Personnel à la réception très gentille et accueillante à notre arrivée
La personne a l’accueil de nuit également très accueillante et agréable
La personne du matin au petit dej et à l’accueil superbe très gentille accueillante serviable, à répondue à toutes nos demandes
La chambre propre et salle de douche également chambre petite mais suffisant pour 1 nuit, très calme
Par contre ds les communs une petite rénovation s’impose moquette sale et abîmée
Mais cela ne m’a pas dérangé plus que ça car le personnel était top
Petit dej suffisant et très copieux en plein centre de Douai
Parking dispo gratuit mais difficile pour le trouver en pleine nuit
Nathalie
1-night trip
10/10
Personnels agreables
Chambre propre
Decu pour un hotel 3 etoiles
La cuvette des toilettes taches de calcaire
Prise mal attaché
Pas de pare douche on en met partout
Cache baignoire mal mise
Petit dej tres simple pour le prix
Machine a cafe chocolat fonctionne pas tres bien
J ai pris du chocolat pour ma fille et juste apres du the j avais de l eau chaude avec un reste de chocolat
Plus de croissants a notre arrivée
Personne nous a demande en arrivant a la salle du petit dej notre numero de chambre pour savoir si nous avions pris le petit dej
Pour une nuit c est bon
florence
1-night trip
6/10
Personnel agréable. Par contre la chambre 6 est dans un mauvais état : meubles détériorés, robinet de SDB qui couine, plafond abîmé, murs tâchés... C'est un vieux bâtiment donc on entend pas mal les voisins aussi. Je ne lui donne pas 4 étoiles
Aurelien
2-night trip
8/10
Nicolas
1-night trip
8/10
Cécile
2-night trip
6/10
Volet roulant salle de bains bloqué en position fermé. Débit chasse d eau trop faible. Plus de savon ds le distributeur de la douche. Un geste commercial nous a été octroyé, bon de 10% sur un prochain passage.
Verified traveler
1-night trip
10/10
Hotel très propre. Le personnel est au top, gentils et disponibles.
Petit dej varié
FRANCOIS
1-night trip
8/10
Hélène
1-night trip
4/10
Cet hotel est annoncé 4 étoiles c'est en fait tout juste un 2 étoiles.Hotel à éviter !!!!!!!
pierre
1-night trip
10/10
Séjour confortable, la chambre et la salle de bains étaient propres et accueillants. Le personnel de l'hôtel est très agréable et efficace.
Naomi
2-night trip
10/10
Verified traveler
1-night trip
8/10
Benjamin
1-night trip
10/10
Georges
1-night trip
10/10
Roland
1-night trip
6/10
Manon
1-night trip
10/10
Toujours très agréable de séjourner dans cet hôtel indépendant, le personnel est à notre écoute et très disponible