Hilton Garden Inn San Jose Airport City Mall

3.5 star property
Pet-friendly Alajuela hotel with outdoor pool, connected to a shopping center

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Photo gallery for Hilton Garden Inn San Jose Airport City Mall

Bar (on property)
Lobby
Restaurant
Exterior
Room, 2 Double Beds, Mountain View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hilton Garden Inn San Jose Airport City Mall is the perfect retreat, offering an outdoor pool with sun loungers and a poolside bar. Located near a shopping mall, this hotel offers convenient amenities like free in-room WiFi and coworking spaces. Guests rave about the helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Pet friendly

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free airport shuttle
  • 24-hour fitness center
  • Pool bar
  • 24-hour business center
  • Conference center
  • 6 meeting rooms
  • Meeting rooms
  • 24-hour front desk

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
  • Pets allowed
The current price is CNY854
CNY965 total
includes taxes & fees
Jul 18 - Jul 19

Room options

Available filters for rooms
Showing 7 of 7 rooms

Room, 1 King Bed, Accessible, View (Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Rainfall showerhead
Designer toiletries
Private bathroom
  • 51 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Mountain View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Rainfall showerhead
  • 32 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Double Beds

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Rainfall showerhead
Designer toiletries
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Mountain View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Rainfall showerhead
Designer toiletries
  • 32 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
  • 63 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Rainfall showerhead
Designer toiletries
Private bathroom
  • 51 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed

8.8 out of 10
Excellent
(22 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Rainfall showerhead
  • 32 sq m
  • City view
  • Sleeps 2

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About the neighborhood

Map
Francisco J. Orlich Road, Alajuela, Alajuela

What's nearby

  • City Mall - 1 min walk - 0.0 km
  • Juan Santamaría Park - 17 min walk - 1.5 km
  • Alajuela Cathedral - 2 min drive - 1.8 km
  • Ojo de Agua Spa Park - 4 min drive - 3.2 km
  • Terrazas Lindora Shopping Center - 10 min drive - 7.7 km

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 10 min drive
  • San José (SYQ-Tobías Bolaños Intl.) - 35 min drive
  • San Antonio de Belen Station - 21 min drive
  • San Jose Procuradiria Museum Station - 23 min drive
  • San Jose Contraloria Station - 23 min drive
  • Free airport shuttle

Restaurants

  • ‪Spoon - ‬2 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Tacontento - ‬11 min walk
  • ‪Juan Valdez Café - ‬2 min walk
  • ‪El Novillo Alegre - ‬12 min walk

About this property

Hilton Garden Inn San Jose Airport City Mall

Hilton Garden Inn San Jose Airport City Mall is just 2 mi (3.2 km) from the airport and offers a free shuttle at scheduled times. After getting a workout at the 24-hour fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include an outdoor pool and a poolside bar. The pool and helpful staff get great marks from fellow travelers.

Languages

English, Portuguese, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 149 rooms
    • Arranged over 10 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets allowed (2 total, up to 77 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Food and water bowls and off-leash area available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site

Transfers

    • Free airport shuttle from 4:00 AM to 1:00 AM

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Private dining

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store
  • Fence around the pool

What to do

  • Shopping

Working away

  • 24-hour business center
  • 6 meeting rooms
  • Coworking spaces
  • Conference center (2054 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2023
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Shopping mall on site
  • Banquet hall
  • Reception hall

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible vanity height (inches): 59
  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 59
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 59
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Front entrance ramp
  • Wheelchairs available on site
  • Doorbell and phone notification
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Area rugs in public areas
  • Tile flooring in public areas
  • Tile flooring in room

ROOM

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Mobile key entry

MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 20 to 25 for adults, and USD 10 to 15 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Mobile payment options include: Apple Pay and PayPal.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Property Registration Number 99286738

Also known as

Hilton Jose City Mall Alajuela
Hilton Garden INN SJO Airport City Mall
Hilton Garden Inn San Jose Airport City Mall Hotel
Hilton Garden Inn San Jose Airport City Mall ALAJUELA
Hilton Garden Inn San Jose Airport City Mall Hotel ALAJUELA

HELP_OUTLINE

Frequently asked questions

Does Hilton Garden Inn San Jose Airport City Mall offer free cancellation for a full refund?

Yes, Hilton Garden Inn San Jose Airport City Mall does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hilton Garden Inn San Jose Airport City Mall?

Yes, there's an outdoor pool.

Are pets allowed at Hilton Garden Inn San Jose Airport City Mall?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 77 lbs per pet. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees. Dog exercise areas and food and water bowls are available.

Is parking offered on site at Hilton Garden Inn San Jose Airport City Mall?

Yes, there's free self parking. Electric vehicle charging is available.

Is airport shuttle service offered by Hilton Garden Inn San Jose Airport City Mall?

Yes, a free airport shuttle is available from 4:00 AM to 1:00 AM at scheduled times.

What are the check-in and check-out times at Hilton Garden Inn San Jose Airport City Mall?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at Hilton Garden Inn San Jose Airport City Mall?

No, this hotel doesn't have a casino, but Casino Fiesta (3-min drive) and Casino Fiesta (22-min drive) are both nearby.

What is there to do at Hilton Garden Inn San Jose Airport City Mall and nearby?

Hilton Garden Inn San Jose Airport City Mall has an outdoor pool and a 24-hour fitness center.

Are there restaurants at or near Hilton Garden Inn San Jose Airport City Mall?

Yes, there's an onsite restaurant.

What's the area around Hilton Garden Inn San Jose Airport City Mall like?

Hilton Garden Inn San Jose Airport City Mall is a short 10-minute drive from Juan Santamaria Intl. Airport (SJO) and 16 minutes' walk from Juan Santamaría Park.

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Hilton Garden Inn San Jose Airport City Mall Reviews

Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Airport
Service staff
Room
Shuttle
Shopping malls
Breakfast
Food
Restaurant
Building
Trip

What guests liked

  • The airport shuttle service was efficient, convenient, and seamless, getting guests to the airport on schedule. (85 reviews)
  • Breakfast was consistently described as delicious, wonderful, excellent, and great by multiple guests. (32 reviews)
  • The pool was warm, inviting, and a great place to relax with a bar nearby. (24 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Super clean, awesome breakfast and marvelous service
1-night trip

8/10

very convenient for getting to the airport - nice pool and bar to relax, watching the planes overhead.
1-night trip

10/10

Great hotel! Comfortable clean and friendly
1-night trip

10/10

Great clean hotel!
1-night trip

10/10

Proximity to the airport and the mall is perfect.
1-night trip

10/10

Great hotel. Had an early flight back to the us. Shuttle to airport 3:45 am. Great staff very helpful. Nice hotel comfortable rooms. Highly recommend.
1-night trip

10/10

Gtrat location and wonderful staff.
1-night trip

10/10

Perfect for put one night stay upon arrival before heading out for our main stay on the coast
1-night trip

10/10

Perfect location, wonderful staff
1-night trip

8/10

Nice hotel, efficient service, very close to the mall.
1-night trip

10/10

Beautiful hotel attached to a wonderful indoor mall with a food court. Very close to SJO. Clean and comfortable.
1-night trip

10/10

Beautiful view by the pool, excellent breakfast and meals at the bar. Shuttle to airport, so convenient.
1-night trip

10/10

Close to airport, clean
1-night trip

10/10

Great hotel for an overnight stay to fly out. Attached to a very nice mall
1-night trip

10/10

Great spot with shuttle near the airport.
1-night trip

10/10

Convenient place next to the mall and airport.
1-night trip

10/10

The staff were excellent and the room was beautiful and spacious.
1-night trip

10/10

I have stayed at this Hilton on previous occasions and would return again if necessary. It is very convenient to the San Jose airport and connected to a very large shopping mall with multiple options for dining.
1-night trip

10/10

Best breakfast at a hotel EVER! And very kind and helpful staff in every department.
1-night trip

10/10

Great place to stay if catching a flight out of Dan Jose . Mall is excellent and staff at hotel are kind and efficient !
1-night trip

10/10

Convenient location
1-night trip

8/10

This is a NEW Hotel with BEAUTIFUL rooms, hallways and pool. The bar at the pool is very convenient and is also beautiful. It has a shopping center steps aways which is EXTREMELY CONVENIENT. Unfortunately zero ambience and the prices at the lobby bar are very costly.
4-night trip

10/10

Conveniently located (5min away from the airport and within walking distance from shipping mall) the rooms and gym were well appointed. Antony, the bartender, makes the best cocktails! The location can be a little bit noisy but at night it gets quiet and the room has good insulation. Overall, a pleasant and convenient stay, perfect for your last day in Costa Rica
1-night trip

10/10

Convenient hotel stay the night before our flight and the airport shuttle worked well at 4.45am.
1-night trip

10/10

Very convenient to airport
1-night trip