Skip to main content

Hilton Garden Inn San Jose Airport City Mall

3.5 star property
Pet-friendly Alajuela hotel with outdoor pool, connected to a shopping center

Choose dates to view prices

Hilton Garden Inn San Jose Airport City Mall is the perfect retreat, offering an outdoor pool with sun loungers and a poolside bar. Located near a shopping mall, this hotel offers convenient amenities like free in-room WiFi and coworking spaces. Guests rave about the helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free airport shuttle
  • 24-hour fitness center
  • Pool bar
  • Conference center
  • 6 meeting rooms
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
  • Pets allowed
The current price is CNY806
CNY911 total
includes taxes & fees
Jun 19 - Jun 20

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds

9.2 out of 10
Wonderful
(35 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 2 Double Beds, Mountain View

Room, 2 Double Beds, Mountain View | Mountain view

Room, 2 Double Beds, Mountain View

7.2 out of 10
Good
(9 reviews)
  • Mountain view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Classic Room, 1 Bedroom

Classic Room, 1 Bedroom | Mountain view

Classic Room, 1 Bedroom

7.0 out of 10
Good
(8 reviews)
  • City view
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(38 reviews)
  • City view
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed, Mountain View

Mountain view

Room, 1 Queen Bed, Mountain View

9.2 out of 10
Wonderful
(15 reviews)
  • Mountain view
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Roll-In Shower)

9.0 out of 10
Wonderful
(26 reviews)
  • City view
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Roll-In Shower)

Mountain view

Room, 1 King Bed (Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

2 Double Beds

  • Sleeps 4
  • Free WiFi

Queen Room with Mountain View

  • Sleeps 2
  • Free WiFi

2 Double Beds Mountain View

  • Sleeps 4
  • Free WiFi

Similar properties

Lobby
Hampton by Hilton San Jose Airport
Cacique
  • Pool
  • Free breakfast
  • Airport transfer
  • Pet friendly
9.2 out of 10, Wonderful, 2,488 reviews
The price is CNY945
CNY1,067 total
includes taxes & fees
Jun 19 - Jun 20
Hampton by Hilton San Jose Airport
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Francisco J. Orlich Road, Alajuela, Alajuela

What's nearby

  • City Mall - 1 min walk - 0.1 km
  • Juan Santamaría Park - 17 min walk - 1.5 km
  • Plaza Real Alajuela - 19 min walk - 1.6 km
  • Alajuela Cathedral - 4 min drive - 2.1 km
  • Juan Santamaria Historical Museum - 4 min drive - 2.1 km

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 10 min drive
  • San José (SYQ-Tobías Bolaños Intl.) - 35 min drive
  • San Antonio de Belen Station - 21 min drive
  • San Jose Procuradiria Museum Station - 23 min drive
  • San Jose Contraloria Station - 23 min drive
  • Free airport shuttle

Restaurants

  • ‪Spoon - ‬2 min walk
  • ‪Chili’s Grill & Bar - ‬1 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Rosti - ‬8 min walk
  • ‪Juan Valdez Café - ‬2 min walk

About this property

Hilton Garden Inn San Jose Airport City Mall

  • Hilton Garden Inn San Jose Airport City Mall is just 2 mi (3.2 km) from the airport and offers a free shuttle at scheduled times. After getting a workout at the 24-hour fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include an outdoor pool and a poolside bar. The pool and helpful staff get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 149 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (2 total, up to 77 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Food and water bowls and off-leash area available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
DONE

Transfers

    • Free airport shuttle from 4:00 AM to 1:00 AM
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Private dining

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store
  • Fence around the pool

What to do

  • Shopping

Working away

  • 6 meeting rooms
  • Coworking spaces
  • Conference center (2054 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2023
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Shopping mall on site
  • Banquet hall
  • Reception hall

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible vanity height (inches): 59
  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 59
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 59
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Front entrance ramp
  • Wheelchairs available on site
  • Doorbell and phone notification
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Area rugs in public areas
  • Tile flooring in public areas
  • Tile flooring in room

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Mobile key entry

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 20 to 25 for adults, and USD 10 to 15 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, mobile payments and cash.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International

Mobile payment options include: Apple Pay and PayPal.

Cashless transactions are available.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Property Registration Number 99286738

Also known as

Hilton Jose City Mall Alajuela

Hilton Garden INN SJO Airport City Mall

Hilton Garden Inn San Jose Airport City Mall Hotel

Hilton Garden Inn San Jose Airport City Mall ALAJUELA

Hilton Garden Inn San Jose Airport City Mall Hotel ALAJUELA

Frequently asked questions

Does Hilton Garden Inn San Jose Airport City Mall offer free cancellation for a full refund?

Yes, Hilton Garden Inn San Jose Airport City Mall does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hilton Garden Inn San Jose Airport City Mall?

Yes, there's an outdoor pool.

Are pets allowed at Hilton Garden Inn San Jose Airport City Mall?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 77 lbs per pet. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees. Dog exercise areas and food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Hilton Garden Inn San Jose Airport City Mall?

Yes, there's free self parking. Electric vehicle charging is available.

Is airport shuttle service offered by Hilton Garden Inn San Jose Airport City Mall?

Yes, a free airport shuttle is available from 4:00 AM to 1:00 AM at scheduled times.

What are the check-in and check-out times at Hilton Garden Inn San Jose Airport City Mall?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at Hilton Garden Inn San Jose Airport City Mall?

No, this hotel doesn't have a casino, but Casino Fiesta (3-min drive) and Casino Fiesta Heredia (9-min drive) are both nearby.

What is there to do at Hilton Garden Inn San Jose Airport City Mall and nearby?

Hilton Garden Inn San Jose Airport City Mall has an outdoor pool and a 24-hour fitness center.

Are there restaurants at or near Hilton Garden Inn San Jose Airport City Mall?

Yes, there's an onsite restaurant.

What's the area around Hilton Garden Inn San Jose Airport City Mall like?

Hilton Garden Inn San Jose Airport City Mall is a short 10-minute drive from Juan Santamaria Intl. Airport (SJO) and 16 minutes' walk from Juan Santamaría Park.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hilton Garden Inn San Jose Airport City Mall Reviews

9.0

Wonderful

9.6

Cleanliness

9.2

Amenities

9.2

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • The airport shuttle was convenient, efficient, and on time, with helpful drivers and a 15-30 minute frequency. (138 reviews)
  • Breakfast selection was superb, abundant, and varied with many options to choose from. (47 reviews)
  • The pool area was nice with a bar, offering a great place to relax and unwind. (32 reviews)
AI Sparkle Icon
From real guest reviews summarized by AI.

Popular mentions

Airport
Service staff
Room
Shuttle
Shopping malls
Breakfast
Food
Restaurant
Building
Trip

Reviews

Verified

10/10 Exceptional

Amazing staff, pool area was great, few steps away from the mall was perfect, short drive to the airport maleneaely morning flight better
Stephen, 1-night trip
Verified

10/10 Exceptional

Very well maintained hotel. Very clean with all the amenities plus a huge Mall and Casino adjacent. A very nice breakfast with lots of variety.
Andy, 1-night trip
Verified

10/10 Exceptional

Great staff, beautiful rooms, great food, great stay.
Kristy, 1-night trip
Verified

8/10 Very good

Convenient place to stay for the airport.
Erin, 1-night trip
Verified

10/10 Exceptional

Hotel very well located. Close to the airport and adjacent to a shopping center. Easy to access and rather affordable.
Pierre, 1-night trip
Verified

10/10 Exceptional

Clean, easy check in, great staff
Shirley, 1-night trip
Verified

10/10 Exceptional

Very convenient location if flying out of San Jose. Staff very helpful!
Susan, 1-night trip
Verified

10/10 Exceptional

Clean room and hotel overall. Staff very friendly.
Faith, 1-night trip
Verified

8/10 Very good

Hotel was very nice. As were the rooms. Clean and modern with all facilities needed for a quick airport stay. The restaurant food was ok but not brilliant and not value for money. But would stay here again for the convenience of the airport and nice rooms
Michelle, 1-night trip
Verified

10/10 Exceptional

Great place close to airport shopping and dining.
Stacey, 2-night trip
Verified

10/10 Exceptional

Great location, quiet rooms, solid breakfast, nice staff
elissa, 1-night trip
Verified

10/10 Exceptional

The hotel is clean and modern and all the staff wer extremely helpful
Peggy, 1-night trip
Verified

10/10 Exceptional

It was a great place to stay! We only stayed one night but will for sure use this location again in the future
Neolani, 1-night trip
Verified

8/10 Very good

Great staff. Clean modern hotel
Jane, 1-night trip
Verified

10/10 Exceptional

The room was spotless, staffs were nice, and the place is great
Jose, 2-night trip
Verified

10/10 Exceptional

Location near airport and huge mall made this the perfect location for us.
Helene, 1-night trip
Verified

10/10 Exceptional

The room was immaculate and the front desk staff was very nice, and check-in was quick and easy!
Kimberly, 1-night trip
Verified

10/10 Exceptional

Great service, clean, convenient, very easy to access the airport.
Michael, 1-night trip
Verified

10/10 Exceptional

Great breakfast. Clean and quiet rooms.
Jean, 1-night trip
Verified

10/10 Exceptional

The most amazing staff and very comfortable
Jordan, 1-night trip
Verified

10/10 Exceptional

The staff was very helpful and changed the date of our stay when we realized we were one night off from the date we needed the room. Great hotel for before and after flights!
Deborah, 1-night trip
Verified

10/10 Exceptional

Absolutely love it here! The staff goes above and beyond and the hotel itself is beautiful and clean and right next to the mall!!
Danae, 1-night trip
Verified

10/10 Exceptional

Good basic hotel with casino and restaurant next door
Philippe, 1-night trip
Verified

10/10 Exceptional

Wonderful! Such a great stay. Safe. Great food! Staff is very hospitable and friendly!
Shirley, 1-night trip
Verified

10/10 Exceptional

Clean and convenient hotel close to airport. They have good breakfast an friendly staff.
Isil, 1-night trip