Hotel is comfortable and well located, aside from a musty-smelling bathroom, but there are all kinds of weird hoops to jump through before you can actually get your room. After they take payment, they send a mesage with a spammy-looking link asking for a 100 euro security deposit if you want to access your room, which is accompanied by a warning from hotels . com to "Never provide credit card information in a message or on a website after completing your booking. Don't make any electronic payments outside of our platform." Turns out, in this case, you need to ignore that warning. Then there was another form to fill out. No staff on site. Multiple codes to access your key. Once you're there it's fine, but it's not the most straightforward or reassuring process to get there, and crossed-wire messaging from hotel and reservation platform didn't help.