When you are looking for a luxurious and remote, safe and beautiful resort and you bring some Caribbean Patience - then this place is for you.
The whole gated community (Hard Rock Hotel is also part of it) is beautiful and well maintained. The apartments are just like on the pictures. Very high Caribbean Standards. The resort’s pool is very big, the Restaurant does have great food.
The place is a little remote. But the polite, very attentive and energetic drivers Felipe and Maurillo will take you to the Airport, Supermarket, Playa Macao and the Beach Club. You‘ll have access to the exclusive Beach Club of the Community for little money during the week (you can spend this on food and drinks at the Beach Club). I have never seen such a luxurious Beach Club for that little money.
There is one thing you have to be aware of. This place does not have a classic front office. All communciation works by WhatsApp, which works - but you have to bring some patience. The host is VERY welcoming and super nice (we even got a free room upgrade after a small problem) - but not super responsive, probably because of a lot of work. That means you want to organize important things like the airport shuttle at least two days ahead. In the Caribbean, things take time. I really recommend the Airport Shuttle at least for the arrival. This way you‘ll make sure to access the community.
All in all, we had an amazing time at the resort once we figured out the communication. Beautiful place.