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Aparthotel

ONTO Tonalá Mexico City

4.0 star property
Aparthotel with restaurant, near Paseo de la Reforma

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Photo gallery for ONTO Tonalá Mexico City

City Apartment | 1 bedroom, premium bedding, down comforters, soundproofing - ONTO Tonalá Mexico City (Mexico City)
Laundry room - ONTO Tonalá Mexico City (Mexico City)
Classic Apartment | Living area | 55-inch Smart TV with digital channels, Netflix, streaming services - ONTO Tonalá Mexico City (Mexico City)
Comfort Apartment | Living area | 55-inch Smart TV with digital channels, Netflix, streaming services - ONTO Tonalá Mexico City (Mexico City)
Rooftop terrace - ONTO Tonalá Mexico City (Mexico City)
In the heart of Mexico City, ONTO Tonalá Mexico City offers a vibrant retreat. Relax on the rooftop terrace or unwind with outdoor entertainment options. With helpful multilingual staff, smoke-free premises and free in-room WiFi your stay is sure to be a memorable experience.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchenette
  • Laundry facilities
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Restaurant

Main amenities (12)

  • 44 smoke-free apartments
  • Daily housekeeping
  • Restaurant
  • Rooftop terrace
  • Breakfast available
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
  • Communal living room
  • Water dispenser
  • Laundry service

Feel at home (6)

  • Kitchenette
  • Private bathroom
  • Separate dining area
  • Garden
  • Daily housekeeping
  • Espresso maker

Room options

View all photos for City Apartment

City Apartment | 1 bedroom, premium bedding, down comforters, soundproofing

City Apartment

Highlights

Separate dining area
Soundproofed
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Down duvet
Premium bedding
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Apartment

Comfort Apartment | Living area | 55-inch Smart TV with digital channels, Netflix, streaming services

Comfort Apartment

Highlights

Separate dining area
Soundproofed
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Down duvet
Premium bedding
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Apartment

Classic Apartment | 1 bedroom, premium bedding, down comforters, soundproofing

Classic Apartment

Highlights

Separate dining area
Soundproofed
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Down duvet
Premium bedding
  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment

Deluxe Apartment | 1 bedroom, premium bedding, down comforters, soundproofing

Deluxe Apartment

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Soundproofed
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Down duvet
Premium bedding
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
15 Tonalá Roma Norte, Mexico City, CDMX, 06700

What's nearby

  • Centro Cultural El Punto - 2 min walk - 0.2 km
  • Cibeles Fountain - 3 min walk - 0.3 km
  • Paseo de la Reforma - 10 min walk - 0.9 km
  • Angel of Independence Monument - 10 min walk - 0.9 km
  • U.S. Embassy - 12 min walk - 1.0 km

Getting around

  • Benito Juarez International Airport (MEX) - 25 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 54 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 66 min drive
  • Mexico City Fortuna Station - 10 min drive
  • Mexico City Buenavista Station - 14 min drive
  • Tlalnepantla de Baz Station - 17 min drive
  • Insurgentes Station - 3 min walk
  • Sevilla Station - 12 min walk
  • Cuauhtemoc Station - 15 min walk

Restaurants

  • ‪Puerto Viejo - ‬3 min walk
  • ‪Gatortas - ‬2 min walk
  • ‪Smashy’s - ‬3 min walk
  • ‪Loup Bar - ‬1 min walk
  • ‪Carnitas "El Güero - ‬2 min walk

About this property

ONTO Tonalá Mexico City

ONTO Tonalá Mexico City features a rooftop terrace and puts you within a 15-minute walk of Paseo de la Reforma and Angel of Independence Monument. Apartments offer up nice touches like premium bedding, rainfall showerheads, and espresso makers. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: Insurgentes Station is 3 minutes and Sevilla Station is 12 minutes.

At a glance

DONE

Property size

    • 44 apartments
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
PETS

Pets

    • Pets allowed (dogs and cats only, 1 total)*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Offsite parking within 1640 ft (USD 18 per day)
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Internet

  • Free WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • Offsite parking within 1640 ft (USD 18 per day)

Restaurants on site

  • TüT

Kitchenette

  • Refrigerator (mini)
  • Microwave
  • Espresso maker
  • Cookware/dishes/utensils
  • Blender
  • Griddle
  • Water dispenser
  • Toaster

Dining

  • Cooked-to-order breakfast available for a fee daily 8:00 AM–noon: USD 22 for adults and USD 22 for children
  • 1 restaurant
  • Coffee/tea in a common area

Bedrooms

  • Premium bedding
  • Down comforter
  • Bed sheets provided

Bathrooms

  • Shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided
  • Toilet paper
  • Eco-friendly toiletries

Living spaces

  • Dining room

Entertainment

  • 55-inch Smart TV with digital service
  • Netflix
  • Streaming services

Outdoor areas

  • Rooftop terrace
  • Garden
  • Outdoor furniture
  • Outdoor entertainment area

Laundry

  • Dry cleaning/laundry service

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • USD 27 per accommodation per night
  • 1 total pets
  • Welcoming cats and dogs only
  • Food and water bowls are available

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 39
  • Soundproofing
  • Tile flooring in public areas
  • Tile flooring in room
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Luggage storage
  • 24-hour front desk
  • Communal living room

Location highlights

  • Near a metro station
  • In the shopping district
  • In the entertainment district
  • Near a hospital

Things to do

  • Fitness facilities nearby (free access)
  • Bicycle rentals on site

Safety features

  • Carbon monoxide detector installed (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • Security system
  • Outdoor lighting

General

  • 44 rooms
  • 12 floors
  • 1 building
  • Built in 2023
  • 100% renewable energy

Special features

Dining

TüT - Onsite coffee shop.

Fees & policies

Refundable deposits

  • Deposit: USD 200 per accommodation, per stay

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 22 for adults and USD 22 for children

Pets

  • Pets are allowed for an extra charge of USD 27 per accommodation (may vary based on length of stay)

Parking

  • Parking is available nearby and costs USD 18 per day (1640 ft away)

Policies

This property uses a grey water recycling system and eco-friendly cleaning products.
Host has indicated there is a carbon monoxide detector on the property.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher, a security system and outdoor lighting on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Onto Tonala Mexico City
ONTO Tonalá in Roma Norte
ONTO at Tonalá Mexico City
ONTO Tonalá Mexico City Aparthotel
ONTO Tonalá Mexico City Mexico City

Frequently asked questions

Does ONTO Tonalá Mexico City offer free cancellation for a full refund?

Yes, ONTO Tonalá Mexico City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at ONTO Tonalá Mexico City?

Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of USD 27 per accommodation, per night. Food and water bowls are available.

What are the check-in and check-out times at ONTO Tonalá Mexico City?

You can check in starting at 3:00 PM. Check-out time is noon.

What is there to do at ONTO Tonalá Mexico City and nearby?

ONTO Tonalá Mexico City has a garden.

Are there restaurants at or near ONTO Tonalá Mexico City?

Yes, there's an onsite restaurant, TüT.

Does ONTO Tonalá Mexico City have a kitchen or kitchenette?

Yes, there is a kitchenette which also includes a microwave, an espresso maker, and cookware.

What's the area around ONTO Tonalá Mexico City like?

ONTO Tonalá Mexico City is a short 3-minute walk from Insurgentes Station and 14 minutes' walk from Paseo de la Reforma.

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Reviews

ONTO Tonalá Mexico City Reviews

8.6

Excellent

9.6

Cleanliness

8.4

Amenities

8.8

Eco-friendliness

9.4

Property conditions & facilities

Popular mentions

Service staff
Neighborhoods
Room
Air conditioning
Building
Restaurant
Location

Reviews

10/10 Exceptional

Very clean, spacious chic hotel with many dining option nearby in RomanNorte.
AYANO, 1-night trip

10/10 Exceptional

I hesitate to leave this comment because I don’t want this hotel to be booked out all the time. An amazing stay, comfort, great communication, beautiful space, ease of access to great restaurants and bars.
Kahila, 4-night trip

10/10 Exceptional

Awesome design and location, walkable to everything . I had a room on the higher floor and it had fantastic views. The room was well appointed, had great toiletries, little knickknacks that made it feel like home. The inside/outside design of the staircase is beautiful and showcased the thoughtful design. Highly recommend and would gladly stay again.
mai khoi, 3-night trip

10/10 Exceptional

Would stay here again.
Omar, 5-night trip

10/10 Exceptional

Wonderful hotel in the heart of Roma Norte

Beautifully designed hotel, perfectly situated with walkable distance to many attractions in Roma and Condesa. Wonderful choice of cafés and restaurants nearby. Lovely rooftop with great views of the city.
Anna Maria, 1-night trip

10/10 Exceptional

Nice place but a little noisy.
Tod J, 4-night trip

10/10 Exceptional

Excellent
JOSE ALEJANDRO HINOJOSA, 1-night trip

10/10 Exceptional

Would stay again.
Carlos, 2-night trip

10/10 Exceptional

Location
Camille, 4-night trip

10/10 Exceptional

Beautifully designed hotel and rooms

Wonderful stay in a beautifully designed hotel and room. Perfectly located to walk around the neighbourhood and beyond. Great restaurants and parks all at walking distance. A little noisy at night but I was not bothered by it. The hotel room had everything we needed and more for a 3 day stay. Absolutely loved it!
Anna Maria, 3-night trip

10/10 Exceptional

Friendly front desk staff. The room itself was amazing with great views!
Lisa, 2-night trip

8/10 Very good

We really enjoyed our stay at Ontala Mexico City. The room was huge, and provided us an apartment like feel, rather than a smaller hotel room. It was wonderful to have the living area to use while we took a break from exploring all Mexico City had to offer. I was also able to take a meeting via Zoom and had no problems with the WiFi. The location was perfect - we will central to everything and walking distance to so many incredible restaurants, bars, and much more. I’d like to give a special shoutout to Abraham at the front desk. He welcomed us with such a positive attitude, and kept that welcoming energy our whole stay. Our last day he went above and beyond to plan an itinerary for us in an area we had yet to explore. Thank you Abraham and the entire staff. See you next time we are in Mexico City!
Christopher, 5-night trip

10/10 Exceptional

Perfect stay
Leah, 4-night trip

10/10 Exceptional

Great Roma Stay

We loved this room! It was cute, comfy, clean and smelled great. The location was ideal and we loved the rooftop garden- we had great views of the sunset each night.
Kamaria, 5-night trip

10/10 Exceptional

I had an excellent stay at this hotel! The staff was incredibly attentive and went above and beyond to ensure I had everything I needed. The location was perfect, with easy access to all the nearby attractions, stores, and cafes. I will definitely stay here again on my next visit!
Anneliese, 4-night trip

10/10 Exceptional

Friendly staff and beautiful property. Will definitely be back
Philip, 1-night trip

10/10 Exceptional

Great and safe location

My stay here was wonderful. I highly recommend Onto if you are traveling to Mexico City because it’s near everything. All you have to do is walk out your door and you’re welcomed by a nice neighborhood, walking distance to restaurants and shopping. I also felt super safe here and there is security 24/7. Diego and Chris at the front desk are wonderful and very helpful. I would definitely go back and stay at this location. The only downfall is that they don’t offer double bed options.
Marci, 3-night trip

10/10 Exceptional

Staff was excellent
Joseph, 5-night trip

8/10 Very good

The elevator did not work for more than 24 hours.
Julio Rodrigo, 4-night trip

10/10 Exceptional

Super clean and accommodating. The area is full of dining options.

6/10 Good

I would rate our overall experience as average to above average. Staff was not warm, the smoke alarm beeped all night and kept us up. Foul odor from shower.
Ignacio, 5-night trip

10/10 Exceptional

Newer property had lots of space, comfy beds and attentive service. We felt so well cared for, especially by Elaina our maid. She was so attentive to details. The location is very walkable to restaurants in Roma Norte. A very wonderful stay. Highly recommended.
Eugene, 5-night trip

10/10 Exceptional

An extraordinarily unique, modern 'boutique' hotel, in an excellent location at the edge of the lively and highly popular Roma Norte neighbourhood. A new building with a high level of design and good amenities, with friendly efficient reception staff, and an excellent cleaning staff.
David, 7-night trip

8/10 Very good

This hotel is very conveniently located. The front desk staff is friendly. The apartment is spacious and clean. The kitchen comes with dishes, skillets and silverware. There's a small container of cooking oil but nothing else so bring salt and pepper and whatever else you may need. The stove was impossible to operate because there were no instructions and the fan above didn't work. Maintenance came right away and they replaced the motor of the fan the next day. The stove randomly shut off every couple of minutes. There's also a microwave. Although there are windows, which I opened for a few minutes, there are mosquitoes and they came right in, I wasn't able to find them but they came out to bite me at night so had to sleep with the covers over my head. The mattress was really hard and uncomfortable although I know that's a matter of personal preference.
Peggy, 3-night trip

2/10 Poor

The first review I've ever written but our stay was so awful I have no choice. My husband & I are incredibly well-traveled and have stayed in hotels all over the world. ONTO is absolutely not a 5-star hotel, not even close. A 2 at best and that's a stretch. The point of a hotel is to SLEEP, and it's absolutely impossible to sleep here. The booming nightclub next door had our windows shaking and room vibrating until ~3 am. Sure, the hotel provides cheap earplugs but they didn't help at all. Perhaps the most frustrating though were the dozens of mosquitos in our room. Once we turned the lights off and *attempted* to sleep, we just heard buzzing in our ears and were constantly turning the lights back on to kill them. We weren't able to sleep at all, and found ourselves with countless bites in the morning. Upon speaking to the front desk, they told us they'd swap our room after the first miserable night (though we paid for the most expensive room category, we were more than willing to downgrade if it meant actually getting some rest). The next morning, Mario scoffed at us saying there were no other rooms available. 3 times we asked over the course of 36 hours with zero solution. The second night was no better. Loud noises and endless mosquitos in our room. Finally, my husband & I booked another hotel and cut our losses for the rest of our stay. As we checked out prematurely, Mario once again could not have cared less. I'll be taking this up with my CC company. Worst hotel ever!!
Madison, 3-night trip