Hotel Universal

2.0 star property
Hotel with bar/lounge, near Porto Historic Center

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Photo gallery for Hotel Universal

Standard Double Room, 1 Double Bed, City View | In-room safe, free WiFi, bed sheets, wheelchair access
Bar (on property)
Reception
Family Room | In-room safe, free WiFi, bed sheets, wheelchair access
Daily buffet breakfast (EUR 10 per person)
Hotel Universal, near Porto Historic Center, is where warm hospitality and modern comforts blend. Unwind with a coffee from the on-site cafe or explore nearby Livraria Lello. Previous guests rave about the helpful staff who are happy to assist with tour tickets or car rentals.

Reviews

7.8 out of 10
Good

Popular amenities

  • Airport transfer
  • Bar
  • 24/7 front desk
  • Air conditioning
  • Pet friendly
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Bar/lounge
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front-desk safe
  • Multilingual staff
  • Concierge services

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Elevator
  • Free toiletries

Room options

Available filters for rooms
Showing 7 of 7 rooms

Superior Double or Twin Room, 1 Double or 2 Twin Beds

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
Heating
TV
Renovated in 2015
Hair dryer
Jetted bathtub
Rainfall showerhead
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Family Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
TV
Private bathroom
Deep soaking bathtub
Hair dryer
Cable channels
Wardrobe or closet
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Superior Triple Room, 3 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
TV
Private bathroom
Rainfall showerhead
Hair dryer
Minibar
Cable channels
  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

Twin Standard Handicap Facilities

Highlights

Air conditioning
Heating
TV
Private bathroom
Rainfall showerhead
Hair dryer
Minibar
Cable channels
  • 24 sq m
  • Sleeps 3
  • 3 Twin Beds

Standard Triple Room, 3 Twin Beds

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
TV
Hair dryer
Deep soaking bathtub
Rainfall showerhead
Private bathroom
Cable channels
  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

Standard Double Room, 1 Double Bed, City View

7.0 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Heating
TV
Hair dryer
Deep soaking bathtub
Rainfall showerhead
Private bathroom
Cable channels
  • 11 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, 2 Twin Beds

Highlights

Air conditioning
Heating
TV
Hair dryer
Deep soaking bathtub
Rainfall showerhead
Private bathroom
Cable channels
  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Avenida Aliados 38, 1st Floor, Porto, 4000-064

What's nearby

  • Porto City Hall - 5 min walk - 0.5 km
  • Livraria Lello - 7 min walk - 0.6 km
  • Porto Cathedral - 7 min walk - 0.6 km
  • Porto Historic Center - 8 min walk - 0.7 km
  • Ribeira Square - 10 min walk - 0.9 km

Getting around

  • Porto Airport (OPO) - 32 min drive
  • São Bento Station - 3 min walk
  • Contumil Station - 6 min drive
  • General Torres Station - 20 min walk
  • Av. Aliados Stop - 1 min walk
  • Aliados Station - 2 min walk
  • Pr. da Liberdade Stop - 2 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Astória Cafe - ‬2 min walk
  • ‪Hard Rock Café - ‬2 min walk
  • ‪Nola Kitchen - ‬2 min walk
  • ‪Estambul Döner Kebap & Pizza - ‬1 min walk

About this property

Hotel Universal

Hotel Universal puts you in a great location, within just a 10-minute walk of Livraria Lello and Porto Cathedral. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Also, Porto Historic Center and Ribeira Square are within a 15-minute walk. Fellow travelers love the helpful staff. Public transportation is only a short walk: Av. Aliados Stop and Aliados Station are just steps away.

At a glance

DONE

Hotel size

    • 44 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:30 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 33 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Offsite parking within 3281 ft (EUR 20 per night)
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:30 AM–10:30 AM on weekdays and 8:00 AM–10:30 AM on weekends
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Pool table

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1930
  • Safe-deposit box at front desk

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Accessible airport shuttle
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning and heating

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi (speed of 25+ Mbps)
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 10 per person
  • Airport shuttle service is offered for an extra charge of EUR 25 per vehicle (roundtrip, maximum occupancy 4)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge of EUR 10 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 20 per pet, per night

Parking

  • Parking is available nearby and costs EUR 20 per night (3281 ft away)

Policies

Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.

Also known as

Hotel Universal Porto
Universal Hotel
Universal Porto
Hotel Universal Hotel
Hotel Universal Porto
Hotel Universal Hotel Porto

Frequently asked questions

Does Hotel Universal offer free cancellation for a full refund?

Yes, Hotel Universal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Universal?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 33 lbs per pet. There's a charge of EUR 20 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is airport shuttle service offered by Hotel Universal?

Yes, an airport shuttle is available. The charge is EUR 25 per vehicle roundtrip.

What are the check-in and check-out times at Hotel Universal?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:30 AM. Late check-out is available for a charge of EUR 10 (subject to availability). Contactless check-in and check-out are available.

Is there an onsite casino at Hotel Universal?

No, this hotel doesn't have a casino, but Casino Espinho (18-min drive) is nearby.

What's the area around Hotel Universal like?

Hotel Universal is in Centro / Baixa, a short 1-minute walk from Av. Aliados Stop and 13 minutes' walk from Porto Historic Center.

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Reviews

Hotel Universal Reviews

7.8

Good

8.2

Cleanliness

9.2

Location

8.2

Staff & service

8.0

Eco-friendliness

7.2

Property conditions & facilities

Popular mentions

Location
Room
Restaurant
Cities

Reviews

8/10 Very good

Propre
Rachid, 1-night trip

8/10 Very good

Excelente localização

Otima localização, funcionário muito atenciosos. Café da manhã ficou abaixo da expectativa. A entrada do Hotel possui dois lances de escadas o que dificulta um pouco para carregar as malas
Rose Mary, 3-night trip

6/10 Good

We got what we paid for

The stay was ok, we didn't choose a view and when we opened the balcony we saw sewers and garbage as our view
2-night trip

4/10 Fair

O café da manhã é básico demais. Não vale a pena. As pessoas da recepção eram muito simpáticas e acolhedoras. Havia um cheiro terrível, de fossa, no quarto que reservamos. Nos mudaram para um quarto menor que nos permitia ficar ali, apesar de não ser uma estadia agradável. As roupas de cama pareciam bem surradas. A localização é excelente, no centro de tudo e apesar disso, o quarto era silencioso.
MARTA MARIA, 3-night trip

6/10 Good

Good hotel for the value
Gennadiy, 1-night trip

10/10 Exceptional

Très bon séjour et accueil Hôtel très bien situé en centre ville
fabrice, 4-night trip

10/10 Exceptional

가격대비 퍼포먼스가 굿

시내중심에 위치에 있어서 교통편이 무척 편리했습니다. 주위에는 식당 볼거리 등이 많아 좋았고 또한 약간 오래된 시설이지만 청결하고 친절해서 좋았습니다. 가격대비 퍼포먼스가 굿입니다.
5-night trip

10/10 Exceptional

Good service , safe and quiet .
WAH FAI, 3-night trip

10/10 Exceptional

It is with in walking distance to everything
Evelyn, 3-night trip

10/10 Exceptional

Clean place and very friendly staff, breakfast was fair (you get what you paid) very walkable to main attractions and lot of restaurants around there. Definitely recommend this place.
AUDIEL, 3-night trip

10/10 Exceptional

séjour Porto

Nous avons passé un excellent séjour, très bien situé, très calme, très propre et d'un accueil chaleureux et professionnel. je recommande vivement.
FILIPE, 2-night trip

10/10 Exceptional

Very good location most place i can walking within 10 minutes and most implo
james, 2-night trip

8/10 Very good

Good Hôtel

Very good situation in the city
thierri, 3-night trip

10/10 Exceptional

Amazing location... friendly staff...clean. parking only a block away not bad at all!
Sonia, 2-night trip

10/10 Exceptional

Très bien situé. Chambre petite mais tres fonctionnelle. Je recommande
Mélodie, 3-night trip

10/10 Exceptional

Very nice staff, helped my family a lot during the Portugal power outrage time. The hotel location is beside the Imperial McDonald. Lots of food options around the area. After 2 nights, my family took the Bus 601 to the airport.
Ye, 2-night trip

6/10 Good

Bed was horrible
Randy, 4-night trip

10/10 Exceptional

Very nicely renovated. A surprise after entering!
Brian, 3-night trip

10/10 Exceptional

Great location, amazing staff

Can’t say enough about the location of this place! Right where you need to be to walk to almost all the main sites and attractions. Very friendly service! Nice, clean rooms. Would definitely go back and recommend. One down side - very small elevator and lots of stairs. You need walk up a large flight of stairs to even reach the elevator.
Michelle, 2-night trip

4/10 Fair

Muy mal para personas mayores en general no nos gustó mucho lo único fue su ubicación pero las habitaciones incómodas y viejas .
Maria Marta, 1-night trip

4/10 Fair

Il principale pregio di questo hotel è la posizione. Per il resto l'interno della camera era vecchio
Claudia Eleonora, 2-night trip

8/10 Very good

Overall is good
Yau Wai Alan, 2-night trip

10/10 Exceptional

Perfect Porto Visit

The Hotel Universal is conveniently located in the heart of downtown and close to Metro, grocery stores and laundry services. Also close to restaurants and beautiful sites. Breakfast quality and value was definitely value for money spent. Staff were friendly and helpful. Only draw back was that the stairs might be difficult for some people as there was no elevator beyond the access to reception.
James B, 3-night trip

8/10 Very good

A bit of building work in outside street. No plug in bath! View from room not nice but we didn’t select a room with a particular view so fair enough
Tara, 3-night trip

6/10 Good

Vi var venner afsted og havde valgt hotellet ud fra en beliggenhed og billederne. Det viste sig at være lidt mere slidt og gammelt end forventet. Hotellet var også meget lydt, dvs man kan i nogle af lejlighederne høre meget støj udefra
Jan, 4-night trip