Nestled in the heart of a vibrant city, Cristal Palace Hotel offers an upscale getaway with free continental breakfast and Mediterranean cuisine at La Fenice restaurant. Unwind in the garden or enjoy a drink at the bar while staying connected with free in-room WiFi.
Cristal Palace Hotel is a great choice for a stay in Andria. Guests looking for a bite to eat can check out La Fenice, which serves Mediterranean cuisine. Other features include a bar/lounge and a garden.
At a glance
DONE
Hotel size
40 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Express check-in/out available
Minimum check-in age: 18
Check-out time is 10:30 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets stay free (1 total)
Service animals welcome
Restrictions apply*
Pets must be supervised
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING
Parking
Covered onsite valet parking (EUR 15 per day; includes in/out privileges)
Height restrictions apply for onsite parking
Onsite carport and garage
DONE
Transfers
Airport shuttle*
Free train station pick-up
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
24-hour room service
Working away
Meeting rooms
Conference space (430 square feet)
Services
24-hour front desk
Tour/ticket assistance
Laundry service
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Banquet hall
Accessibility
Hardwood flooring in room
Room amenities
Be entertained
32-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning
Minibar
Slippers
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free newspapers
Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
La Fenice - This restaurant specializes in Mediterranean cuisine.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge
Children & extra beds
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Parking
Covered valet parking costs EUR 15 per day with in/out privileges
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
National rating
This property has received its official star rating from the local rating authority.
Also known as
Cristal Palace Andria
Cristal Palace Hotel Andria
Cristal Palace Hotel Hotel
Cristal Palace Hotel Andria
Cristal Palace Hotel Hotel Andria
Frequently asked questions
Does Cristal Palace Hotel offer free cancellation for a full refund?
Yes, Cristal Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Cristal Palace Hotel?
Yes, pets stay free, with a limit of 1 total. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Cristal Palace Hotel?
Yes. Valet parking costs EUR 15 per day.
Is airport shuttle service offered by Cristal Palace Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Cristal Palace Hotel?
Check-in start time: 2:00 PM; Check-in end time: 5:30 AM. Check-out time is 10:30 AM. Express check-in and check-out and contactless check-out are available.
What is there to do at Cristal Palace Hotel and nearby?
Cristal Palace Hotel has a garden.
Are there restaurants at or near Cristal Palace Hotel?
Yes, La Fenice offers Mediterranean cuisine.
What's the area around Cristal Palace Hotel like?
Cristal Palace Hotel is a short 11-minute walk from Andria Cathedral and 7 minutes' walk from Palazzo di Citta.
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Reviews
Cristal Palace Hotel Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.6
Cleanliness
9.2
Location
8.6
Staff & service
7.8
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Oct 2, 2025
Very spacious clean no carpets. Only complaint shower water runs out onto floor
Patricia
Patricia, 1-night trip
Verified
8/10 Very good
Feb 17, 2023
The cleanliness was on point and the cleaning lady was really nice. Reception was alright, but I had to wait 2 days for someone to come and fix the shower cable, after I had told them 3 times.
Even after the shower cable was ‘fixed’ though, there was still water coming out of the shower plate, which developed a small flooding each time I would shower.
That, I had told them too.
They did offer another room, but I was staying just for 3 nights, so I declined.
Okay, in the overall.
bianca
bianca, 3-night trip
Verified
10/10 Exceptional
Nov 20, 2025
Tutto
hernan
hernan, 2-night trip
Verified
8/10 Very good
Aug 14, 2025
Bien place. Dommage Ûil soit mal insonorisé
Fred
Fred, 1-night trip
Verified
8/10 Very good
Sep 2, 2024
Ottima struttura, colazione buona e abbondante.
Luigi
Luigi, 3-night trip
Verified
10/10 Exceptional
Jul 25, 2024
Esperienza meravigliosa. Hotel pulitissimo, colazione super abbondante e fresca, personale gentilissimo e attento ad ogni esigenza. Siamo rimasti piacevolmente stupiti dall’accoglienza e abbiamo trascorso un bellissimo soggiorno. Struttura consigliatissima.
Ivano
Ivano, 1-night trip
Verified
8/10 Very good
Jul 12, 2024
Faticosa solo la questione del parcheggio che non è disponibile in Hotel e viene pagato come extra con la macchina consegnata a loro. Per il resto tutto bene, molto cordiale il personale della colazione che è ricca e varia
Saverio
Saverio, 1-night trip
Verified
8/10 Very good
Mar 19, 2024
Ci sono stato una notte durante un viaggio di lavoro. Hotel abbastanza bello, tranquillo ad un prezzo onesto. Comodo il servizio di parcheggio nel loro garage, anche se, purtroppo, a pagamento.
Dario
Dario, 1-night trip
Verified
10/10 Exceptional
Jun 3, 2023
Mi sono trovata benissimo. Personale gentile, elegante e molto professionale. Colazione buona, anche se mancherebbe qualcosa di tipico locale. Ma succhi e cappuccino eccellenti. Stanza pulita e silenzio di notte. Tornerò.
ROBERTA
ROBERTA, 1-night trip
Verified
10/10 Exceptional
May 28, 2023
Struttura moderna e ben tenuta, staff cortese e disponibile. Stanza molto pulita e confortevole bagno spazioso e letto molto comodo. Colazione dolce e salata con presenza di prodotti tipici locali. Bella posizione centrale ma riservata, servizio di parcheggio in loco con servizio di car valet. Consigliato.
Massimo
Massimo, 1-night trip
Verified
10/10 Exceptional
Apr 12, 2023
Situato al centro, molto pulito, personale cortese. Tutto perfetto
Lucio
Lucio, 1-night trip
Verified
10/10 Exceptional
Mar 8, 2023
Tutto perfetto
FRANCESCO
FRANCESCO, 1-night trip
Verified
4/10 Fair
Nov 29, 2021
Da non tornare mai più
Bruttissima, personale antipatici.
Julio Vitorio
Julio Vitorio, 1-night trip
Verified
6/10 Good
Aug 13, 2021
Ok
Giulia
Giulia, 2-night trip
Verified
6/10 Good
Apr 30, 2021
Non 4 stelle ma ottimo personale
Ci sono 4 stelle e 4 stelle. Si tratta di un albergo a Andria che non è proprio il massimo della modernità. Le stanze sono essenziali e l’arredo è un po’ vecchio. Sicuramente la situazione COVID non ha aiutato e dunque c’era un servizio essenziale sia a cena che a colazione. La nota davvero positiva è il personale, molto gentile e premuroso.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Aug 26, 2020
Ottima accoglienza personale gentile e competente. Camera comoda e confortevole.
Hotel pulito e elegante
Cinzia
Cinzia, 1-night trip
Verified
10/10 Exceptional
Jul 27, 2020
Ottimo
Hotel è in un'ottima posizione. La struttura è confortevole e pulita. Personale gentilissimo e disponibile.
Marco
Marco, 1-night trip
Verified
8/10 Very good
Jan 21, 2020
Buona sistemazione in centro Andria
Bella struttura, centrale, con parcheggio a pagamento, dieci euro,
Stefano
Stefano, 1-night trip
Verified
8/10 Very good
Oct 9, 2019
positiva,reception efficiente,colazione da migliorare
alessandro
alessandro, 1-night trip
Verified
2/10 Poor
Jul 17, 2019
We were in this area for a wedding and thought the pictures of Cristal Palace looked nice. We were very disappointed. The city is bleak, and the halls and rooms of the hotel are dark and sterile without any comfort or decoration. It reminded me of a hospital. They put a lot of work into making the photos online look much nicer than the actual hotel. I did not want to stay here at all, so we ended up paying for the hotel for two nights (the front desk did not offer any refund even though we left just ten minutes after arriving) and booking a lovely beachside hotel in Margherita di Savoia 25 minutes away. If you’re reading this, you should do the same!
Verified traveler
2-night trip
Verified
8/10 Very good
Jul 15, 2019
Pulizia, disponibilità, peccato per l'aspiratore..
Abbiamo soggiornato per una notte in questo hotel nel centro di Andria in seguito ad un matrimonio. Grande punto a favore la reception 24/24 h che ci ha consentito di fare il check-in verso mezzanotte senza alcun problema. Sia il receptionist che il proprietario hanno mostrato grande disponibilità anche nell'accoglienza di una persona extra riadeguando la distribuzione nelle stanze. Hotel situato in prossimità del corso cittadino e quindi dei locali e della movida andriese. Nonostante l'aspetto anni 80, l'albergo si presenta bene e soprattutto con una pulizia impeccabile sia della stanza che della biancheria. Sono forniti accessori da bagno quali spazzolini, rasoio, saponette, shampoo e cuffia doccia. Stanze trovate con l'aria condizionata già in funzuone e comunque regolabile indipendentemente. Unico neo l'aspiratore non funzionante nel bagno cieco. Colazione continentale e periodicamente rimpinguata di cornetti. Check-out rapido. C'è la possibilità di parcheggiare all'interno al.costo di 10€, non ho però usufruito del servizio avendo parcheggiato all'esterno.
Verified traveler
1-night trip
Verified
6/10 Good
Jul 8, 2019
Wir waren auf der Durchreise und nur eine Nacht im Cristal Palace Hotel. Das Zimmer war ruhig und das Personal aufmerksam. Valet Parking einwandfrei. Gute Basis um das Castel del Monte oder Trani zu besichtigen.
Verified traveler
1-night trip
Verified
8/10 Very good
Jun 1, 2019
We were just here for a night, arriving late from the airport and leaving early to go to Naples the next day.
Very friendly and helpful staff. Old interior in the room and not a huge breakfast selection, but it had what we needed.
Verified traveler
1-night trip
Verified
8/10 Very good
May 14, 2019
4 stelle nella norma, centrale e discreto nei comfort e nei servizi.
Verified traveler
1-night trip
Verified
6/10 Good
Apr 27, 2019
Albergo che si presenta molto molto bene, personale cordiale e gentile e posizione ottima ci mancherebbe, il problema sono le camere e soprattutto il bagno, ci vorrebbe veramente poco per renderlo veramente bellissimo e si nota che non si fa quel salto di qualità che da un 4* ci si aspetta!
Piatto doccia rovinato e rotto, idem per le crepe nel bidet e vicino il lavandino, bango minuscolo e camera fin troppo ampia... e poi le porte ancora con la chiave...mmmmmmmm