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Santa Clara Urban Hotel & Spa

4.0 star property
Hotel with spa, near Cathedral of Santa Maria of Palma

Choose dates to view prices

In the heart of Palma, Santa Clara Urban Hotel & Spa offers a serene retreat. Enjoy stunning views from the rooftop terrace, sip on a latte at the coffee shop or unwind with dry cleaning and laundry services. With bike rentals and car rentals on site, helpful multilingual staff will ensure your stay is nothing short of perfect.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Full-service spa
  • Rooftop terrace
  • Breakfast available
  • Bar/lounge
  • Room service
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk
  • Car rentals on site
  • Front-desk safe

For families (6)

  • Children stay free
  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
The current price is CNY1,721
CNY1,945 total
includes taxes & fees
May 28 - May 29

Why we love this property

Dine in style
The hotel boasts a charming cafe and stylish bar on site. A full breakfast option makes mornings extra special.
Spa escape
The full-service spa offers daily pampering with Swedish massages. A sauna, hot tub, and steam room complete this hotel's relaxation menu.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room Single Use

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room Single Use

  • 28 sq m
  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

View all photos for Double Room

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Double Room

8.0 out of 10
Very good
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite

9.4 out of 10
Exceptional
(9 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, Garden View

Suite, Garden View | Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Garden View

  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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CNY2,016 total
includes taxes & fees
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About the neighborhood

Map
C/ San Alonso, 16, Palma de Mallorca, Mallorca, 7001

What's nearby

  • Paseo Maritimo - 2 min walk - 0.2 km
  • Cathedral of Santa Maria of Palma - 3 min walk - 0.3 km
  • Palma Town Hall - 5 min walk - 0.4 km
  • Plaza Mayor de Palma - 6 min walk - 0.6 km
  • Passeig del Born - 8 min walk - 0.7 km

Getting around

  • Palma de Mallorca Airport (PMI) - 31 min drive
  • Marratxi Poligon Station - 16 min drive
  • Marratxi Station - 17 min drive
  • Es Caülls Station - 17 min drive
  • Intermodal Station - 15 min walk
  • Jacint Verdaguer Station - 23 min walk

Restaurants

  • ‪Can Joan de s'Aigo - ‬6 min walk
  • ‪Cappuccino Grand Café At Hotel Mama‘ - ‬5 min walk
  • ‪Almaq Rooftop - ‬4 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Osteria De Plaça San Francesc - ‬3 min walk

About this property

Santa Clara Urban Hotel & Spa

  • Santa Clara Urban Hotel & Spa features a rooftop terrace and puts you within a 5-minute walk of Cathedral of Santa Maria of Palma. Guests can be pampered with Swedish massages at the spa and grab a bite to eat at the coffee shop/cafe. Other features include a bar/lounge and a terrace. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 20 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 8:00 AM–11:00 AM
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Beach nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Full-service spa

Accessibility

  • Elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 37-inch Smart TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Santa Clara. Services include Swedish massages and massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Bioscore Sustainability, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Full breakfast is offered for an extra charge of approximately EUR 17 for adults and EUR 8.50 for children

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Santa Clara Urban

Santa Clara Urban Hotel

Santa Clara Urban Hotel Palma de Mallorca

Santa Clara Urban Palma de Mallorca

Santa Clara Urban Hotel & Spa Palma De Mallorca, Majorca

Santa Clara Urban Hotel And Spa

Santa Clara Urban Hotel Palma De Mallorca

Hotel Santa Clara Urban

Santa Clara Urban Hotel & Spa Palma De Mallorca

Santa Clara Urban Hotel Spa

Santa Clara Urban & Spa

Santa Clara Urban Hotel & Spa Hotel

Santa Clara Urban Hotel & Spa Palma de Mallorca

Santa Clara Urban Hotel & Spa Hotel Palma de Mallorca

Frequently asked questions

Does Santa Clara Urban Hotel & Spa offer free cancellation for a full refund?

Yes, Santa Clara Urban Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Santa Clara Urban Hotel & Spa?

Sorry, pets aren't allowed.

Is parking offered on site at Santa Clara Urban Hotel & Spa?

Sorry, there's no onsite parking at Santa Clara Urban Hotel & Spa.

What are the check-in and check-out times at Santa Clara Urban Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 11 AM.

Is there an onsite casino at Santa Clara Urban Hotel & Spa?

No, this hotel doesn't have a casino, but Mallorca Casino (12-min drive) is nearby.

What is there to do at Santa Clara Urban Hotel & Spa and nearby?

Santa Clara Urban Hotel & Spa has a spa.

What's the area around Santa Clara Urban Hotel & Spa like?

Santa Clara Urban Hotel & Spa is a short 5-minute walk from Cathedral of Santa Maria of Palma and 13 minutes' walk from Plaza Espana.

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Reviews

Santa Clara Urban Hotel & Spa Reviews

9.4

Exceptional

9.4

Cleanliness

9.0

Location

9.4

Staff & service

9.4

Property conditions & facilities

Popular mentions

Service staff
Room
Location
Old town
Boutique hotel
Drinks
Bed

Reviews

Verified

10/10 Exceptional

Very helpful and friendly team
David, 4-night trip
Verified

10/10 Exceptional

Lovely hotel I. Great location in Palma old town - lovely safe area . Staff all very friendly and helpful. Highly recommend as a base to visit beautiful palma
GRACE, 3-night trip
Verified

10/10 Exceptional

Had a pleasant stay in the hotel, in a quiet part of the Old Town within easy walking distance from the cathedral and the sea. A small breakfast restaurant and thoughtful staff. Also has a lovely spa in the basement
Susan, 3-night trip
Verified

10/10 Exceptional

Palma getaway

A four night stay in lovely Palma. Hotel staff were friendly and helpful. Room was very nice. We would stay here again.
Christopher, 4-night trip
Verified

10/10 Exceptional

Amazing boutique hotel in the old town area of Palma. It’s close to the Cathedral of Palma de Mallorca, one of Europe’s most beautiful cathedrals. The Santa Clara is also near to the marina and the best restaurants and shopping on Palma de Mallorca .
Lourdes, 3-night trip
Verified

6/10 Good

The location was convenient, the hotel was average and disappointing for the price.
mark, 3-night trip
Verified

10/10 Exceptional

This is a wonderful little hotel located on a tiny street in the old town section of Palma. Friendly and informative staff are there for your personal needs. And our room was very spacious with stone walls —- quite unique!
Terrence, 1-night trip
Verified

10/10 Exceptional

Loved it. Clean and quiet.
scott, 2-night trip
Verified

8/10 Very good

Quiet location in the centre of Palma. Lovely old style suite with sandstone walled interior. Friendly reception staff & barman. Good wi-fi. The cleaning staff were a bit hit & miss - had to go to reception for towels, coffee, etc, but room was very clean. This hotel is very good, but the service inconsistencies need addressing.
DAVID CHARLES, 7-night trip
Verified

6/10 Good

Some room for improvement but also very positive

No welcome drinks, ants in room, relative clean. No spa available. But very friendly and welcoming staff.
4-night trip
Verified

10/10 Exceptional

Very clean and uniq hotel.
Lilit, 2-night trip
Verified

10/10 Exceptional

Perfect location, good customer service
Liran, 5-night trip
Verified

10/10 Exceptional

Staff was 💯 great location in old town.
Joni, 5-night trip
Verified

10/10 Exceptional

Everything you want in a hotel

Great location, helpful and friendly staff, room was clean and bed was comfortable.
Christine, 4-night trip
Verified

10/10 Exceptional

Lovely boutique hotel in the center of the old town of Palma. Would totally recommend
Kieron, 3-night trip
Verified

10/10 Exceptional

Great location. Excellent staff. Interesting decor.
James, 4-night trip
Verified

10/10 Exceptional

Amazing Hotel & Staff

This was easily the most beautiful hotel I’ve stayed at. The design is so cool! The woman at reception was so kind and helpful.
Anna, 1-night trip
Verified

10/10 Exceptional

Wonderful hotel!

This hotel was absolutely perfect. It was exactly what I wanted. Excellent location clean and well appointed inside, but still had a little Spanish rustic charm. The staff was incredible. I wish I had stayed here my whole trip.
Heather, 1-night trip
Verified

10/10 Exceptional

This is a beautiful place and the perfect launching point to explore Palma by foot. Easy to get to from the airport. Good breakfast. Cool rooftop. Good for families
Michael, 1-night trip
Verified

10/10 Exceptional

The hotel is situated in a beautiful part of Palma that’s easily walkable to main highlights. Service was exceptional with hotel staff anticipating our needs and going above and beyond. The rooms were comfortable, clean, and modern. Beautiful rooftop space for drinks and sauna in the basement. We will stay here again the next time we are in Palma!
Lauren, 1-night trip
Verified

10/10 Exceptional

A hotel to return to

Everything was very nice and the personnel is phantastic. However you need to clean the drainage in the wash basin since the odur is very bad coming from the sink. Apart from that it was on of the nicest hotels we ever had a chance to visit and we will be back.
Sabine, 5-night trip
Verified

4/10 Fair

The hotel announces as Spa and it’s not. We asked the attendant and even if they saw the add in our phone they disappeared admitted. Very noisy and the personnel don’t seem to be able to handle the noise.
Diana, 1-night trip
Verified

10/10 Exceptional

Excellent property in great location - 5 mins walk from Cathedral and city centre, 25 mins easy walk to the beach. Rooftop seating area has lovely views and staff will bring drinks up from bar for you too. Breakfast was great, staff very pleasant and helpful. Comments on room 208 A damp smell in there when we arrived but didn’t notice after a couple of days. The extractor fan in bathroom didn’t seem to work so maybe that was why? Room could do with some hooks / rails to hang towels to dry - we had to ask to have fresh towels every day as the used ones didn’t dry properly. The wardrobe doors were at head height when opened and were a bit of a hazard but we got used to ducking under them! Overall the room was a good size and the bed very comfortable, with just a couple of minor niggles that didn’t ruin our stay. We will be back! Thankyou.
roger, 6-night trip
Verified

10/10 Exceptional

Tres bon accueil dans ce très bel établissement ! Belle chambre et salle d'eau, terrasse avec une vue sublime et très bon cocktail. Le petit déjeuner est tres complet et copieux!
mikaela, 1-night trip
Verified

10/10 Exceptional

Das Zimmer war sauber und geräumig mit einem schönen Bad! Die Lage des Hotels perfekt um in die Stadt nach Palma zu laufen , an die Kathedrale oder ans Meer. Das Frühstück war sehr lecker und vielseitig. Wir kommen gerne wieder!
Antje, 4-night trip