Friendly and courteous staff! Outstanding customer service! Rooms were clean and hotel was beautiful.
Dahlia
Dahlia,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 8 日
Robert
Robert,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 30 日
John
John,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 10 日
Melissa
Melissa,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 9 日
Stacey
Stacey,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 3 日
Chad
Chad,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 3 日
The staff is super accommodating and friendly. The room is clean and comfy. The other spaces are very nice too. I’ll stay again!
Cynthia
Cynthia,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 29 日
Sidhartha
Sidhartha,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 27 日
Great staff!!
Susan
Susan,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 23 日
Lyn
Lyn,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 22 日
Sharon
Sharon,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 20 日
Peggy
Peggy,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 19 日
Robert
Robert,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 14 日
Bethany
Bethany,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 5 日
Friendly staff, clean room
Stacia
Stacia,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 29 日
Ingrid
Ingrid,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 28 日
Top-shelf hotel no doubt.
Only 2 complaints:
You could hear the piped in music all night from our second floor room.
Downtown streets were littered with trash Sunday morning. Waco can do better!
Tommy
Tommy,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 26 日
We loved it!!!! Definitely be back if ever in Waco again!!!
Chrissy
Chrissy,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 21 日
Room was not ready upon check in. Front staff said room MIGHT be ready around 5:30 ish. We needed to get ready at 4:00 and needed a room. Mgr very rude. I want a refund!!
Never staying at this property. We had to go to familys home to get ready for event.
Kristine
Kristine,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 20 日
Ashley
Ashley,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 20 日
Probably stay again based on location
The front desk staff was kind. The breakfast staff seemed irritated and never smiled, which in my opinion is one of the biggest needs for people who serve morning guests. 3 issues I did have with room.
1. I needed to use the HDMI on TV (which is an easy setup with the control platform) but there was no accessible outlet plug within range of TV
2. My toilet got clogged that night but I waited until morning to call front desk for I needed a plunger. So I could get ready for the day. They said they don’t have maintainer there until after check out so I was not able to get a plunger and unable to use toilet before check out or that morning at all.
3. Aside for the nice looking and stylish room, both the chairs were not very comfortable as well as a long way from the TV. The desk chair looked nice but it was not comfortable to do work at the desk.
4. On the positive the front desk staff were very nice and the hotel was very clean and sharp looking.