Staff are excellent. Brilliant service and Maica was great looking after us at breakfast. Hotel was a little noisy with lots of kids screaming and a lot of the parents were just as loud.
P
3 晚行程
6/10
Like a cheap hotel - tea and coffee are really ordinary, everything is accounted and for a fee.
We have stayed for 4 days and breakfast is almost the same everyday
真实旅客
3 晚家庭旅行
10/10
BANG
1 晚家庭旅行
8/10
Bernard
2 晚行程
6/10
BE AWARE OF THE DEPOSIT!!!
I was not aware after paying a fortune for the hotel stay that there was a 2000 php per day deposit required to pay upon arrival.
I can with limited cash and there was no sympathy or understandinf about not having the cash. I therefore put this on my credit card and now subjected to international fees and currency fees.
They assured me that this would be refunded upon check out back to my card. However its now been over 24hrs and the funds are still not back on my card, costing me a daily interest rate.
This spoilt the start of my holiday and even tho the place looks amazing, it was just the experience of this and the poor way this wa handled by the receptionist.
I then raised my conserns after leavinf about the funds still not being back on my card and now they are ignoring me and just keep telling me it will be refunded.
I wont be using Henann ever again as in the all the years of holidaying, ive never left such a deposit its like £200 per week extra you have to budget for, usualy resorts and hotels simply ask for a credit card to charge should they need too.
Poor customer aftercare.
Noel
7 晚行程
10/10
Väldigt nöjda med servicen. Den enda nackdelen var att vi inte fick använda hotellets faciliteter efter utcheckningen i väntan tills vår transfer skulle hämta upp oss.
Elin
1 晚家庭旅行
10/10
Jared
4 晚行程
10/10
Martin
5 晚结伴旅行
10/10
스카이풀도 위치도 룸컨디션도 좋아요
MYEONGAE
3 晚家庭旅行
8/10
Close to the beach! Convenient to the local restaurants, shopping and tourist attractions.
Loida
4 晚浪漫旅行
10/10
We've stayed in comparable resorts in Bohol and so far this one is the best. From the registration to the cleanliness of the surrounding to the great room size , they are amazing. One more- the breakfast buffet was to joy to explore with all kinds of menus from filipino,korean and japanese, it was good licking great!
Dionisio
3 晚浪漫旅行
10/10
정말 친절하고, 깨끗하고, 쾌적한 최고의 숙소
JUNG
4 晚结伴旅行
6/10
Si te alojas en Alonw, debe ser mejor opción , pero la próxima vez, no te alojes en Alonq
Daniel
3 晚行程
10/10
VALERIJ
1 晚行程
10/10
HERBERT
3 晚行程
2/10
Inkyu
2 晚家庭旅行
10/10
가족과 함께 3박 머물렀는데, 수영할 수 있는 환경이 너무 좋아서 즐거웠습니다. 숙소도 깨끗하고 좋았습니다.
woo jeong
3 晚家庭旅行
8/10
It was so nice. The room was clean and I was satisfied
EUNCHAE
3 晚行程
10/10
Raquel
2 晚行程
10/10
호텔의 모든 분들이 아주 친절해서 아이들에게 밝은 모습을 많이 보여줘서 아주 좋았어요. 지은지 얼마 안되서 시설도 깨끗하고 수영장이 아이들이 놀기에 아주 좋았어요. 가족여행으로는 아주 좋은 선택지인것같아요
真实旅客
4 晚家庭旅行
2/10
Inkyu
1 晚行程
10/10
Clean staff friendly and respectful lots of restaurants outside the property