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Aparthotel

Quest Caroline Springs

4.5 star property
Luxury Melbourne aparthotel with conference center, connected to a shopping center

Choose dates to view prices

Photo gallery for Quest Caroline Springs

Fridge, microwave, coffee/tea maker
Lobby sitting area
Lobby lounge
Executive One Bedroom Apartment | 1 bedroom, minibar, in-room safe, desk
Executive One Bedroom Apartment | Living area | 32-inch LCD TV with digital channels, TV, Netflix
Near Sunshine Hospital and Overnewton Castle, Quest Caroline Springs offers a serene retreat with a terrace and convenient business center. Relax with dry cleaning/laundry services, stay connected with public WiFi, or enjoy express check-out - previous guests rave about the helpful staff.
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Lounge area
  • Connecting rooms available
  • Refrigerator
  • Pet friendly

Main amenities (12)

  • 80 smoke-free apartments
  • Daily housekeeping
  • Breakfast available
  • Self parking
  • Room service
  • Conference center
  • Business center
  • Meeting rooms
  • Limo/town car service
  • Terrace
  • Coffee/tea in a common area
  • Computer station

Feel at home (6)

  • Children stay free
  • Kitchen
  • Connecting/adjoining rooms available
  • Separate sitting area
  • Television
  • Terrace
The current price is CNY828
CNY911 total
includes taxes & fees
Nov 23 - Nov 24

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for One-Bedroom Apartment

Private kitchen | Fridge, microwave, coffee/tea maker

One-Bedroom Apartment

  • Sleeps 3

View all photos for Two Bedroom Apartment

Two Bedroom Apartment | Living area | 32-inch LCD TV with digital channels, TV, Netflix

Two Bedroom Apartment

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
  • 86 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Executive One Bedroom Apartment

Executive One Bedroom Apartment | Living area | 32-inch LCD TV with digital channels, TV, Netflix

Executive One Bedroom Apartment

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Kitchen
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for One Bedroom Apartment

1 bedroom, minibar, in-room safe, desk

One Bedroom Apartment

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe One Bedroom Spa Apartment

Deluxe One Bedroom Spa Apartment | Jetted tub

Deluxe One Bedroom Spa Apartment

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Kitchen
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Apartment

Studio Apartment | 1 bedroom, minibar, in-room safe, desk

Studio Apartment

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
LCD TV
Blackout drapes/curtains
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Studio

1 bedroom, minibar, in-room safe, desk

Studio

  • Sleeps 2

View all photos for One-Bedroom Executive Apartment

1 bedroom, minibar, in-room safe, desk

One-Bedroom Executive Apartment

  • Sleeps 3

View all photos for Accessible One Bedroom Apartment

1 bedroom, minibar, in-room safe, desk

Accessible One Bedroom Apartment

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
LCD TV
Separate bedroom
Hair dryer
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Accessible Two Bedroom Apartment

1 bedroom, minibar, in-room safe, desk

Accessible Two Bedroom Apartment

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
LCD TV
2 bedrooms
Private bathroom
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

Accessible One-Bedroom Apartment

  • Sleeps 3

Two-Bedroom Accessible Apartment

  • Sleeps 5

View all photos for One Bedroom Deluxe Apartment

1 bedroom, minibar, in-room safe, desk

One Bedroom Deluxe Apartment

  • Sleeps 3

View all photos for Two-Bedroom Apartment

1 bedroom, minibar, in-room safe, desk

Two-Bedroom Apartment

  • Sleeps 4

Similar properties

Meeting facility

Mercure Melbourne Caroline Springs

  • Pool
  • Free parking
  • Internet access
  • Free WiFi
8.8 out of 10, Excellent, 748 reviews
The price is CNY879
CNY966 total
includes taxes & fees
Nov 23 - Nov 24
Mercure Melbourne Caroline Springs
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About the neighborhood

Map
234 Caroline Springs Boulevard, Caroline Springs, VIC, 3023

What's nearby

  • Watergardens Town Centre - 10 min drive - 9.5 km
  • Sunshine Hospital - 14 min drive - 12.5 km
  • Overnewton Castle - 15 min drive - 15.1 km
  • Highpoint Shopping Centre - 22 min drive - 21.9 km
  • Flemington Racecourse - 23 min drive - 23.8 km

Getting around

  • Melbourne, VIC (MEB-Essendon) - 23 min drive
  • Melbourne Airport (MEL) - 24 min drive
  • Avalon Airport (AVV) - 42 min drive
  • Caroline Springs Station - 5 min drive
  • Rockbank Station - 10 min drive
  • Deer Park Station - 12 min drive

Restaurants

  • ‪Chingu Korean BBQ - ‬5 min walk
  • ‪Galata Restaurant - ‬6 min walk
  • ‪Saige Bistro - ‬8 min walk
  • ‪Schnitz - ‬6 min walk
  • ‪McDonald's - ‬2 min walk

About this property

Quest Caroline Springs

Quest Caroline Springs is a great choice for a stay in Melbourne. A snack bar/deli and a terrace are offered, and apartments have conveniences like refrigerators and microwaves. Fellow travelers love the helpful staff.

At a glance

DONE

Property size

    • 80 apartments
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 10 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The property charges 2.5 percent for credit card payments
    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
PETS

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • Secured covered onsite self parking (AUD 10 per day)
    • Wheelchair-accessible parking on site
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Internet

  • Free WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices)

Parking and transportation

  • Secured covered self parking on site (AUD 10 per day)
  • Wheelchair-accessible parking available
  • Limo/town car service
  • Car not required

Family friendly

  • Children stay free (see details)
  • Children's toys

Kitchen

  • Refrigerator
  • Microwave
  • Coffee/tea maker

Dining

  • Self-serve breakfast available for a fee daily 7 AM–noon: AUD 16.95 per person
  • Minibar
  • Snack bar/deli
  • Coffee/tea in a common area
  • Room service available

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: AUD 65.0 per night

Bathrooms

  • Hair dryer
  • Towels provided
  • Free toiletries

Living spaces

  • Sitting area

Entertainment

  • 32-inch LCD TV with digital service
  • Netflix
  • Streaming services

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Meeting rooms
  • Business center
  • Computer station
  • Desk
  • Conference center (538 square feet of space)

Climate control

  • Air conditioning

Pets

  • Service animals exempt from fees
  • Pet friendly
  • AUD 350 per accommodation per stay (maximum AUD 350 per stay)
  • One-time cleaning fee: AUD 350

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible path to elevator
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Iron/ironing board
  • Luggage storage
  • Safe at front desk
  • Laptop-compatible safe
  • Free newspapers
  • Banquet hall
  • Front desk (limited hours)

Location highlights

  • Connected to a shopping center
  • In the business district
  • In the shopping district
  • In the suburbs

Things to do

  • Fitness facilities nearby (discounted access)

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)

General

  • 80 rooms
  • 1 building
  • Built in 2009
  • Connecting/adjoining rooms avaliable

Fees & policies

Refundable deposits

  • Deposit: AUD 250 per accommodation, per stay

Optional extras

  • Self-serve breakfast is offered for an extra charge of approximately AUD 16.95 per person
  • Early check-in can be arranged for an extra charge of AUD 45 (subject to availability)
  • Late check-out can be arranged for an extra charge of AUD 45 (subject to availability)
  • Credit card charges are subject to an extra charge of 2.5 percent

Children & extra beds

  • Cribs/infant beds are available for AUD 5.0 per night
  • Rollaway beds are available for AUD 65.0 per night
  • High chairs are available for an extra charge of AUD 0.00 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of AUD 350 per accommodation, per stay (maximum AUD 350 per stay), plus a one-time cleaning fee of AUD 350

Parking

  • Covered self parking costs AUD 10 per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property will place an authorization of AUD 250 for any bookings where payment for the stay will be made on site instead of at the time of booking.

Also known as

Caroline Springs Quest
Quest Apartment Caroline Springs
Quest Caroline Springs
Quest Caroline Springs Aparthotel
Quest Caroline Springs Aparthotel
Quest Caroline Springs Caroline Springs
Quest Caroline Springs Aparthotel Caroline Springs

Frequently asked questions

Does Quest Caroline Springs offer free cancellation for a full refund?

Yes, Quest Caroline Springs does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Quest Caroline Springs?

Yes, pets are welcome. There's a charge of AUD 350 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Quest Caroline Springs?

Yes. Self parking costs AUD 10 per day.

What are the check-in and check-out times at Quest Caroline Springs?

Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge of AUD 45 for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge of AUD 45 (subject to availability). Express check-out and contactless check-out are available.

What is there to do at Quest Caroline Springs and nearby?

Recommended spots to visit include Watergardens Town Centre (4 mi) and Overnewton Castle (6.9 mi), along with Sunshine Hospital (7.3 mi) and Footscray Hospital (10.6 mi).

Does Quest Caroline Springs have a kitchen or kitchenette?

Yes, there is a kitchen which also includes a coffee maker, a refrigerator, and a microwave.

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Reviews

Quest Caroline Springs Reviews

8.2

Very Good

8.6

Cleanliness

8.2

Location

8.2

Staff & service

8.0

Eco-friendliness

8.2

Property conditions & facilities

What guests liked

  • The property is located close to nice places to eat and has a great location with shops and restaurants nearby. (4 reviews)
  • Secure parking was easily accessible and convenient for guests. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Location
Restaurant
Service staff
Lobby
Shopping
Store
Cricket
Amenities
Air conditioning

Reviews

10/10 Exceptional

Clean comfortable room great customer service
sharon, 2-night trip

4/10 Fair

Great large clean rooms and bathrooms . For a newish property the beds were so cheap and hard could feel the springs
Joanne, 1-night trip

10/10 Exceptional

Very convenient location with heaps of local options for food, both groceries and restaurants.
Denis, 4-night trip

10/10 Exceptional

The beds were so comfortable and the rooms were so clean. The front reception staff were very friendly. We will definitely be back
Zeljana, 1-night trip

8/10 Very good

During our stay we had a water leak from above. Imogen was fabulous - professional & courteous as she managed the situation. Big thank you to her!
Frank, 3-night trip

10/10 Exceptional

Lovely property and reasonable prices
Keroles, 3-night trip

6/10 Good

Disappointing

Arrived late and got to room was clean . Bed was hard and there where no towels no bathmat and no hand towels. We also where unable to contact anyone to get any towels. Complained the next morning and where told we should have been given a sheet with after hours info which we didnt get. Lucky we had towels in car . We have stayed here plenty of times before and has always been great. Very disappointed in our stay this rime and will probably go elsewhere in future.
Wayne, 1-night trip

10/10 Exceptional

Great place to stay. Very clean and big room
Graham, 1-night trip

6/10 Good

On the day of stay I was challenged with my bank being down
Saeje, 1-night trip

8/10 Very good

Room was great, staff were very helpful, the area is a bit noisy but not much the motel can do about that.
David, 3-night trip

10/10 Exceptional

The best
michael, 1-night trip

6/10 Good

It was good
Syed, 1-night trip

10/10 Exceptional

Good stay
KERRY, 1-night trip

10/10 Exceptional

Having to pay for parking was a bit much as it wasn’t stated in the booking but apart from that it was great 👍
Ross, 1-night trip

6/10 Good

I booked because it advertivsed spa bath but when we got there they said this wasnt available was a bit disappointed
1-night trip

6/10 Good

Stay is good, but road side rooms gets lot of disturbance due to traffic and lights will enter to each bed room so it's bit disturbance for sleep.
Narendra, 5-night trip

8/10 Very good

The Quest at Caroline Springs is situated nicely within walking distance to quite a number of eateries and a shopping centre. Our king bed was excellent. However the bathroom did have some cracked tiles and was a little "tired". We would stay here again. The secure parking makes life easy and the staff were very helpful.
warren, 3-night trip

8/10 Very good

Helped us out if a pinch to stay but we felt that although spacious and comfortable the apartment was a bit overpriced. The woman who welcomed us was absolutely lovely.
Domhnall, 1-night trip

8/10 Very good

The staff were friendly and the apartment was clean. But there was no hot water in the evening when I showered and the hotel never got back to me when I queried them about it.
Brittany, 2-night trip

8/10 Very good

Location is good but apartment at front of building experience a lot of traffic noise. Otherwise comfortable & clean
Robin, 2-night trip

6/10 Good

Not the same as it used to be, customer service is at a minimum, cleaning of the room is not noticed and parking prices are a new addition to find out about.
Rachelle Noelle, 4-night trip

10/10 Exceptional

No parking received a ticket very upset
Emmanuel, 1-night trip

10/10 Exceptional

Great place to stay, with restaurants and shops nearby. The rooms were very clean and the staff were friendly and helpful. The only con we found was that there was little to no soundproofing, so the traffic was very loud even late into the evening. It woke us up one or two times while we were there. Our room did face out onto the main road though, so other rooms may be quieter. Otherwise it’s a great place to stay though.
Alkira, 2-night trip

4/10 Fair

Reception staff on arrival surly and unwilling to process a request that had been made with the booking made six weeks prior to stay. Lighting in room was very dull and window furnishings in poor/warn condition. Bed while having near new mattress was very lumpy and uncomfortable. This property has sadly gone down hill and is a shadow of its former self. I have stayed here many times previously to be able to make these comments.
Kym, 4-night trip

10/10 Exceptional

The Quest Apartment is located on the main street of the cafes and restaurants in Caroline Springs. It is on the main road, with easy access to the car park. There is free parking at the front, but it is limited and can be busy. I paid $9 to park underground for convenience. The staff is friendly and communicates with you before and during your stay. What I love about it is that their communication is via apps and SMS. It’s great they check in and see how your stay is going and if you need anything. The lobby has a complimentary automated coffee and hot chocolate machine, perfect for quick fixes. There’s also a fridge full of dairy items and a small kiosk where you can purchase smaller items to take away. We hired the two-bedroom apartment, and it was spacious. Both rooms included a private bathroom, which we love. It has a dining room and a kitchenette that provides for most things. I have a few feedback. On our first day, the rooms weren't appropriately vacuumed, and the room felt a bit dusty, so I got hay fever. We turned on the split system in the main bedroom, which was similar there. In the second bedroom, there was hair in the drainage. I also found a bunch of bobby pins on the carpets and the main bathroom. Having a toddler around, I was a bit cautious. Overall, we were happy with our three-night stay. We will return, and I highly recommend this apartment for its location and restaurants.
Rheimia, 3-night trip