Skip to main content
Aparthotel

Quest Caroline Springs

4.5 star property
Luxury Melbourne aparthotel with conference center, connected to a shopping center

Choose dates to view prices

Near Sunshine Hospital and Overnewton Castle, Quest Caroline Springs offers a serene retreat with a terrace and convenient business center. Relax with dry cleaning/laundry services, stay connected with public WiFi, or enjoy express check-out - previous guests rave about the helpful staff.
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Laundry facilities
  • Pet friendly
  • Free WiFi
  • Air conditioning

Main amenities (12)

  • 80 smoke-free apartments
  • Daily housekeeping
  • Breakfast available
  • Self parking
  • Room service
  • Conference center
  • Business center
  • Meeting rooms
  • Limo/town car service
  • Terrace
  • Coffee/tea in a common area
  • Computer station

Feel at home (6)

  • Children stay free
  • Kitchen
  • Connecting/adjoining rooms available
  • Separate sitting area
  • Television
  • Terrace
The current price is CNY806
CNY887 total
includes taxes & fees
Apr 5 - Apr 6

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for One-Bedroom Apartment

Private kitchen | Fridge, microwave, coffee/tea maker

One-Bedroom Apartment

  • Sleeps 3

View all photos for Two Bedroom Apartment

Two Bedroom Apartment | Living area | 32-inch LCD TV with digital channels, TV, Netflix

Two Bedroom Apartment

  • 86 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Executive One Bedroom Apartment

Executive One Bedroom Apartment | Living area | 32-inch LCD TV with digital channels, TV, Netflix

Executive One Bedroom Apartment

  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for One Bedroom Apartment

Minibar, in-room safe, desk, iron/ironing board

One Bedroom Apartment

  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe One Bedroom Spa Apartment

Deluxe One Bedroom Spa Apartment | Jetted tub

Deluxe One Bedroom Spa Apartment

  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Apartment

Studio Apartment | Minibar, in-room safe, desk, iron/ironing board

Studio Apartment

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Studio

Minibar, in-room safe, desk, iron/ironing board

Studio

  • Sleeps 2

View all photos for One-Bedroom Executive Apartment

Minibar, in-room safe, desk, iron/ironing board

One-Bedroom Executive Apartment

  • Sleeps 3

View all photos for Accessible One Bedroom Apartment

Minibar, in-room safe, desk, iron/ironing board

Accessible One Bedroom Apartment

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Accessible Two Bedroom Apartment

Minibar, in-room safe, desk, iron/ironing board

Accessible Two Bedroom Apartment

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

Accessible One-Bedroom Apartment

  • Sleeps 3

Two-Bedroom Accessible Apartment

  • Sleeps 5

View all photos for One Bedroom Deluxe Apartment

Minibar, in-room safe, desk, iron/ironing board

One Bedroom Deluxe Apartment

  • Sleeps 3

View all photos for Two-Bedroom Apartment

Minibar, in-room safe, desk, iron/ironing board

Two-Bedroom Apartment

  • Sleeps 4

Similar properties

Exterior
Mercure Melbourne Caroline Springs
  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 767 reviews
The price is CNY775
CNY853 total
includes taxes & fees
Apr 5 - Apr 6
Mercure Melbourne Caroline Springs
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
234 Caroline Springs Boulevard, Caroline Springs, VIC, 3023

What's nearby

  • Caroline Springs Leisure Centre - 5 min walk - 0.5 km
  • Clarke Road Streamside Reserve - 15 min walk - 1.3 km
  • Watergardens Town Centre - 9 min drive - 8.7 km
  • Crown Casino - 30 min drive - 30.2 km
  • Melbourne Central - 32 min drive - 30.6 km

Getting around

  • Melbourne, VIC (MEB-Essendon) - 23 min drive
  • Melbourne Airport (MEL) - 24 min drive
  • Avalon Airport (AVV) - 42 min drive
  • Caroline Springs Station - 5 min drive
  • Rockbank Station - 10 min drive
  • Deer Park Station - 12 min drive

Restaurants

  • ‪New Watervale Fish & Chips - ‬20 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Enelssie Cafe and Grill - ‬3 min drive
  • ‪Muffin Break - ‬7 min walk
  • ‪KFC - ‬7 min walk

About this property

Quest Caroline Springs

At Quest Caroline Springs, you'll be within a 15-minute drive of Watergardens Town Centre and Sunshine Hospital. A snack bar/deli and a terrace are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the helpful staff.

At a glance

DONE

Property size

    • 80 apartments
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 10 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The property charges 2.5 percent for credit card payments
    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
PETS

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • Secured covered onsite self parking (AUD 10 per day)
    • Wheelchair-accessible parking on site
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Internet

  • Free WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices)

Parking and transportation

  • Secured covered self parking on site (AUD 10 per day)
  • Wheelchair-accessible parking available
  • Limo/town car service
  • Car not required

Family friendly

  • Children stay free (see details)
  • Children's toys

Kitchen

  • Refrigerator
  • Microwave
  • Coffee/tea maker

Dining

  • Self-serve breakfast available for a fee daily 7 AM–noon: AUD 16.95 per person
  • Minibar
  • Snack bar/deli
  • Coffee/tea in a common area
  • Room service available

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: AUD 65.0 per night

Bathrooms

  • Free toiletries
  • Towels provided
  • Hair dryer

Living spaces

  • Sitting area

Entertainment

  • 32-inch LCD TV with digital service
  • Netflix
  • Streaming services

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Meeting rooms
  • Business center
  • Computer station
  • Desk
  • Conference center (538 square feet of space)

Climate control

  • Air conditioning

Pets

  • Service animals exempt from fees
  • Pet friendly
  • AUD 80 per pet per night (maximum AUD 550 per stay)
  • Deposit: AUD 350 per stay
  • One-time cleaning fee: AUD 350

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible path to elevator
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Iron/ironing board
  • Luggage storage
  • Safe at front desk
  • Laptop-compatible safe
  • Free newspapers
  • Vending machine
  • Front desk (limited hours)

Location highlights

  • Connected to a shopping center
  • In the business district
  • In the shopping district
  • In the suburbs

Things to do

  • Fitness facilities nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 80 rooms
  • 1 building
  • Built in 2009
  • Connecting/adjoining rooms avaliable

Fees & policies

Refundable deposits

  • Deposit: AUD 250 per accommodation, per stay

Optional extras

  • Self-serve breakfast is offered for an extra charge of approximately AUD 16.95 per person
  • Early check-in can be arranged for an extra charge of AUD 45 (subject to availability)
  • Late check-out can be arranged for an extra charge of AUD 45 (subject to availability)
  • Credit card charges are subject to an extra charge of 2.5 percent

Children & extra beds

  • Cribs/infant beds are available for AUD 5.0 per night
  • Rollaway beds are available for AUD 65.0 per night
  • High chairs are available for an extra charge of AUD 0.00 per day

Pets

  • Service animals exempt from fees
  • Pet deposit: AUD 350 per stay
  • Pets are allowed for an extra charge of AUD 80 per pet, per night (maximum AUD 550 per stay), plus a one-time cleaning fee of AUD 350

Parking

  • Covered self parking costs AUD 10 per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property will place an authorization of AUD 250 for any bookings where payment for the stay will be made on site instead of at the time of booking.

Also known as

Caroline Springs Quest
Quest Apartment Caroline Springs
Quest Caroline Springs
Quest Caroline Springs Aparthotel
Quest Caroline Springs Aparthotel
Quest Caroline Springs Caroline Springs
Quest Caroline Springs Aparthotel Caroline Springs

Frequently asked questions

Does Quest Caroline Springs offer free cancellation for a full refund?

Yes, Quest Caroline Springs does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Quest Caroline Springs?

Yes, pets are welcome. There's a charge of AUD 80 per pet, per night, and there's also a deposit of AUD 350 per stay. Service animals are exempt from fees.

Is parking offered on site at Quest Caroline Springs?

Yes. Self parking costs AUD 10 per day.

What are the check-in and check-out times at Quest Caroline Springs?

Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge of AUD 45 for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge of AUD 45 (subject to availability). Express check-out and contactless check-out are available.

What is there to do at Quest Caroline Springs and nearby?

Recommended spots to visit include Watergardens Town Centre (4 mi) and Overnewton Castle (6.9 mi), along with Sunshine Hospital (7.3 mi) and Footscray Hospital (10.6 mi).

Does Quest Caroline Springs have a kitchen or kitchenette?

Yes, there is a kitchen which also includes a coffee maker, a refrigerator, and a microwave.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Quest Caroline Springs Reviews

8.2

Very Good

8.6

Cleanliness

8.2

Location

8.2

Staff & service

8.2

Property conditions & facilities

Guest review summary

What guests liked

  • The property is located close to nice places to eat and has a great location with shops and restaurants nearby. (4 reviews)
  • Secure parking was easily accessible and convenient for guests. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Location
Restaurant
Service staff
Store
Lobby
Shopping
Amenities
Cricket
Air conditioning

Reviews

Verified

10/10 Exceptional

Great location and staff.
Evangeline, 2-night trip
Verified

10/10 Exceptional

Close to Calder Park race track. Food and shopping very close
jonathon, 3-night trip
Verified

10/10 Exceptional

Friendly and welcoming staff. Nice clean and comfortable rooms.
Brian, 2-night trip
Verified

10/10 Exceptional

Clean comfortable room great customer service
sharon, 2-night trip
Verified

10/10 Exceptional

It’s a very convenient hotel but its too loud with cars every night
Junroe, 9-night trip
Verified

10/10 Exceptional

Clean room and friendly staff
Scott, 1-night trip
Verified

10/10 Exceptional

Room was clean and the shopping centre is right next door. With plenty of food options.
Jamie, 5-night trip
Verified

8/10 Very good

All up good service and quick signin
elmer, 2-night trip
Verified

10/10 Exceptional

Staff were great! Friendly, helpful, and courteous. Apartment was very nice, clean, a good size bed which was extremley comfortable, and great block out curtains for a good nights sleep!! Good sized bathroom with great shower pressure. Convenient location, shopping centre next door, large selection of restaraunts within the vicinity, short trip to the airport! Would highly recommend.
Leigh, 2-night trip
Verified

10/10 Exceptional

We love the ambiance of the place. It’s quite big room. Definitely recommended for a long stay.
K Anne, 4-night trip
Verified

10/10 Exceptional

perfect stay
Keroles, 2-night trip
Verified

8/10 Very good

Good stay apart from some minor maintenance issues and noisy other guests the first night.
Kym, 3-night trip
Verified

10/10 Exceptional

Close to my work
Peter, 1-night trip
Verified

10/10 Exceptional

The rooms were very nice and spacious, views were stunning.
Claire, 3-night trip
Verified

10/10 Exceptional

Great place
lynda, 2-night trip
Verified

10/10 Exceptional

We had a Wonderful stay- connected to shopping Mall with many restaurants, coffee shops, bakeries, Woolwoths, Coles, Aldi, etc... love it - will stay again. thank you all our friendly staffs -
Thanh, 7-night trip
Verified

10/10 Exceptional

Very convenient location with heaps of local options for food, both groceries and restaurants.
Denis, 4-night trip
Verified

8/10 Very good

Problem with the first room. Staff were very helpful to move us quickly into a more suitable room
Adam, 5-night trip
Verified

8/10 Very good

Great staff and location
Matthew, 1-night trip
Verified

10/10 Exceptional

Friendly staff, easy check in and out, excellent facilities. We will definitely come back
Fiona, 1-night trip
Verified

10/10 Exceptional

Lovely property and reasonable prices
Keroles, 3-night trip
Verified

10/10 Exceptional

The beds were so comfortable and the rooms were so clean. The front reception staff were very friendly. We will definitely be back
Zeljana, 1-night trip
Verified

4/10 Fair

Great large clean rooms and bathrooms . For a newish property the beds were so cheap and hard could feel the springs
Joanne, 1-night trip
Verified

10/10 Exceptional

We have stayed here two times. Its in a fantastic location with the shopping centre around the corner and many restaurants and amenities all a close walk away. The 2bedroom unit had 2 bathrooms and kichen with all we need. Friendly and easy check in and housekeeping were friendly and couldnt do enough to make sure we had all we needed and were comfortable. Plenty of secure parking.
Katrina, 5-night trip
Verified

10/10 Exceptional

Front desk staff are amazing, room was clean, room was well equiped and comfy bed!
Derek, 3-night trip