Nice & prompt customer services!
Beautiful view from our room
Delicious food in their Eatery.
The only bad thing is we awaked in the morning from the construction noises
Heung Fan
Heung Fan,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2020 年 1 月 1 日
Good
Good
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2019 年 3 月 11 日
The staff in restaurant is not very polite room is ok
Siu Ling
Siu Ling,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2019 年 1 月 3 日
Mei yee
Mei yee,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2018 年 7 月 13 日
Hotel with great scenery
The hotel is surrounded by lovely scenery. The room is spacious and equipped with good heating system. Great wine and food as well, yet the restaurant is a bit pricey.
Hart Kun
Hart Kun,3 晚浪漫旅行
Hotels.com真实住客点评
10/10 绝佳
2018 年 7 月 8 日
Spacious and convenient to all winery around
Spacious apartment , convenient to other winery. Comfort to stay
shelley
shelley,1 晚行程
Expedia真实住客点评
8/10 很好
2018 年 5 月 6 日
The hotel location is extraordinary. Especially when you have breakfast at the restaurant, the view the breathtaking. However, first time I saw a bed sheet was not well sewed at a hotel. And though the checkout time was set at 10:00, housekeeping started knocking at the door at 9:40 to urge your check out. And plus, don’t expect high for the spa! This is the worse part. There is no such nice Sauna or Jacuzzie as expected. And the swimming pool changing room is very poor. Mostly this is a hotel relying on your own self service.
The location is great, especially good for people who go the hot air balloon flight in yarra valley. The place is lovely and roses everywhere. Nice place with good services
真实旅客
Hotels.com真实住客点评
10/10 绝佳
2015 年 7 月 23 日
Wang Tat
Hotels.com真实住客点评
10/10 绝佳
2015 年 1 月 13 日
Good Hotel in Yarra Valley
A very nice hotel in a very convenience location in Yarra Valley
真实旅客
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 13 日
martin
martin,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 11 日
TOTAL DISGRACE
we booked room for 3 ADULTS for mothers day stay in this hotel. when arrived, find out ther is only one king bed. ask front desk staff Maddilin for a extra bed when dining. 2 and half hour later we finished meal. told by front desk staff needLIN ere is nothing they can do because we didn't inform them we need two beds. and the.house keeping staffs are off duty. even no help offered when we ask for a extra lenine and blanket TO MAKE OUR OWN BED USING SOFA. she also claim the hotel is fully booked except the director's suite when we ask to book another standrad room which we find untrue by checking hotel.com later. we keeped screenshotfor evidence. when ask for solusion. told us to contact our booking agent to rebook for a two bed room at 930pm. refuse to contact higher manager until we are very upset. extremely rude and bully attitude. when we ask to talk to manager, she threating to remove us from front desk. eventually we paid more than 701.07 dollars extra to change to the director suite.
Jiwen
Jiwen,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 3 日
Their error = no customer care!
Room is nice and was clean. Staff friendly on check in.
We had late check out arranged however staff made an error and our room was entered by cleaners early while at breakfast & stripped. When we returned to the room we alerted them we had not checked out.
As a result a personal photo was removed from the room & 2 pairs of earings missing which they refuse to accept responsibility for. As compensation they offered a mid week stay which we cant use due to work or a free dinner which would be a 2 hour drive.. both very unreasonable considering the situation & personal loss. They refuse to offer a weekend stay to replace the night we actually paid for and nothing for the lost earings. Very very poor customer care.
Bianca
Bianca,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 27 日
Beautiful setting Mida the vineyards
Very nice setting with view of the vineyard’s. We had a one bedroom suite and the room was very spacious and modern with a well furnished minibar and view over the garden.
We had diner at the restaurant which was delicious with open show kitchen. Little things could be improved, like the use of tablecloth.
And they set up the buffet for the breakfast in the morning while we still bad diner, that was a bit weird.
The breakfast buffet was amazing offering everything you could wish for.