Aurora City Suites Motel puts you within a 10-minute drive of Polynesian Spa and Skyline Rotorua. Guests will have free perks like WiFi and self parking.
Aurora City Suites Motel puts you within a 10-minute drive of Polynesian Spa and Skyline Rotorua. Guests will have free perks like WiFi and self parking.
Languages
English
At a glance
DONE
Hotel size
28 rooms
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Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in/out available
Minimum check-in age: 20
Check-out time is 10:00 AM
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Special check-in instructions
The property charges 2 percent for credit card payments
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Guests are recommended to download the property's TT Lock mobile app before check-in
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 20
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Children
No cribs (infant beds)
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
Free uncovered onsite self parking
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Other information
Designated smoking areas
Property amenities
Services
Virtual front desk
Facilities
Garden
Accessibility
Thin carpet in room
Room amenities
Be entertained
43-inch Smart TV
Cable TV channels
Home comfort
Air conditioning
Electric kettle
Iron/ironing board
Sleep well
2 bedrooms
Soundproofed rooms
Bed sheets provided
What to enjoy
Furnished patio
Yard
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Toilet paper
Stay connected
Desk
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Food and drink
Microwave
Kitchen
Stovetop
Toaster
More
Daily housekeeping
Mobile key entry
Cleaning supplies
Fees & policies
Optional extras
Credit card charges are subject to an extra charge of 2 percent
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
Tuscany Villas Boutique Motel
Aurora City Suites Motel Motel
Aurora City Suites Motel Rotorua
Aurora City Suites Motel Motel Rotorua
Frequently asked questions
Does Aurora City Suites Motel offer free cancellation for a full refund?
Yes, Aurora City Suites Motel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Aurora City Suites Motel?
Sorry, pets aren't allowed.
Is parking offered on site at Aurora City Suites Motel?
Yes, there's free self parking.
What are the check-in and check-out times at Aurora City Suites Motel?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 10:00 AM. Express check-in and check-out are available.
What is there to do at Aurora City Suites Motel and nearby?
Aurora City Suites Motel has a garden.
Does Aurora City Suites Motel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a toaster and a microwave.
Does Aurora City Suites Motel have any outdoor private spaces?
Yes, every room features a furnished patio and a yard.
What's the area around Aurora City Suites Motel like?
Aurora City Suites Motel is a short 12-minute walk from Rotorua Central Mall and 17 minutes' walk from Kuirau Park.
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Aurora City Suites Motel Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0/10
Cleanliness
8.6/10
Staff & service
9.0/10
Amenities
8.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Popular mentions
Lobby
Room
Location
Companies
What guests liked
The property's outdoor spa was a highlight, providing a big and enjoyable space for relaxation. (5 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
Apr 6, 2025
Clean, comfortable and everything we needed.
Lisa
Lisa, 2-night trip
10/10 Excellent
Dec 27, 2024
Terrific place to stay
Irene
Irene, 3-night trip
10/10 Excellent
Apr 26, 2025
Nice and clean . Close to main attractions and city centre.
Lijo
Lijo, 2-night trip
10/10 Excellent
Feb 19, 2025
Great place to stay. Very convenient.
Jennifer
Jennifer, 2-night trip
8/10 Good
Sep 21, 2024
Great stay
kieran
kieran, 1-night trip
6/10 Okay
Apr 27, 2025
Very easy check-in and checkout. Free laundry services and convenient location. However, the facilities were very dated and in desperate need of TLC. Carpet next to the bathroom was damp with black mould all around the shower.
Victoria
Victoria, 2-night trip
8/10 Good
Jan 10, 2025
Roomy and neat with only 5 mins from eat streat, but in a part of Rotorua that doesn’t smell like rotten eggs, which was a big plus.
Jasmine
Jasmine, 2-night trip
8/10 Good
Jan 12, 2025
good.nice.new
zhaolong
zhaolong, 1-night trip
10/10 Excellent
Oct 10, 2024
Great family apartment own outdoor spa.
Ruth
Ruth, 1-night trip
10/10 Excellent
Mar 15, 2025
The most part that I want are :
- We got ensuite in our room. Extra toilet and shower room is very convenient for 5 of us.
- There is washing machine with powder in our unit, free to use of course.
- There is drying machine outside the unit and is free to use.
- The housekeeper is very friendly and accommodating.
- Property is clean and smells clean.
- We got it cheap.
- The spa pool is big and my kids enjoyed it.
Charisse
Charisse, 2-night trip
10/10 Excellent
Sep 15, 2024
Absolutely immaculate. Was great to wind down in the spa after a day of travel. Had everything we needed. Will certainly be back.
Matthew
Matthew, 1-night trip
10/10 Excellent
Jun 28, 2025
We booked this unit on the day of arrival during Matariki weekend. We were pleasantly surprised at all the features which made our stay really comfortable and easy. The unit was very clean and modern. Beds were very comfy and linen, towels and toiletries were all clean and readily available. Awesome having a surprise ensuite in the front room as an addition to the full bathroom. Great for our family of 5. Lovely front room and awesome options on TV, free wifi and comfort furniture. Easy check in without staff needed. All info was provided by Expedia and easy to access the room via keypad and a spare access card that was hanging inside. The unit was warm and there were lots of blankets and a heater which we used being the middle of winter. It even had a washing machine which we didn’t use but could have - as there was a dryer available next to the unit for guests to use free of charge. Well stocked and handy kitchen and good sized fridge freezer. The greatest tick box for me was the family sized spa which all four of our family happily lounged in and enjoyed. Great to be super close to New World and a few minutes drive from town and amenities making it such a handy location to stay. Excellent value for money. We were in unit 6 in the back corner a which suited us perfectly. Awesome stay and very pleased with everything. We will be back again!
Maiava
Maiava, 1-night trip
10/10 Excellent
Jun 16, 2024
Fab family unit
Newly renovated, great private yard with hot tub, excellent
Vanessa
Vanessa, 2-night trip
10/10 Excellent
Jan 5, 2024
The rooms were lovely and modern, the outside courtyard and spa pool were awesome. The whole whānau spent a lot of time in the spa pool. Very easy check in with key codes, welcoming friendly staff. Would definitely stay here again.
Karrena
Karrena, 2-night trip
6/10 Okay
Jan 27, 2025
An unattractive property but the unit was acceptable.
Corey
Corey, 3-night trip
10/10 Excellent
Apr 23, 2024
A week in Rotorua
Central to all i needed, safe, handy and no issues, clean and tidy,
Brent
Brent, 6-night trip
10/10 Excellent
Jun 4, 2024
Underrated hidden gem
Nice refurbished rooms, new paint, carpets, bathrooms etc. All new. Nice area outside, quite large with outdoor spa.
Lots of space for small family.
This is a little gem and would stay again.
Shane
Shane, 1-night trip
10/10 Excellent
Sep 3, 2024
This little motel was good. It was clean and had parking right out front of the door. It’s a small place and did the trick for us. The internet could be improved a great deal. The TV was affected during the rain shower. Heating worked well. Comfortable stay.
Wendy
Wendy, 2-night trip
8/10 Good
Jan 28, 2024
It was such a nice place to stay for a few days only downside was the parking issues on our
last-night someone took our park & then threw everyone else off, & just maybe provide guests with couple more towels if they staying over 3 nights :) & just wifi didn't work correctly for us or the tv but good for us to spend quality time together & get kids off devices def stay again a
Katie
Katie, 3-night trip
6/10 Okay
Sep 1, 2024
T.V didnt work and they never changed the bedding during the 4 nights i was there. There is also no human available on site.
Jake
Jake, 4-night trip
8/10 Good
Jan 1, 2024
Very nice remodel of an older motel. Room was clean and modernly fashioned; bathroom was large and modern, shower was small, but very nice; Lots of seating options in the room; kitchen was well appointed with anything you may need. Easy walking to downtown area and town park.
I would definitely stay here again and I do highly recommend it.
This property is a neighborhood. Our only complaint was the neighbors behind the property partied all weekend, all hours. I just wish they had invited us over 😏
Kristina
Kristina, 4-night trip
4/10 Poor
Mar 31, 2024
Staff nice and kind.
However, found a toenail in the bed in bedroom. Sock found under the same bed, did not belong to us. Ants on bathroom floor. Beautiful kitchen & modern look throughout. Cleanliness was very poor. Would not stay there again for the price we paid.
Xaviana
Xaviana, 2-night trip
6/10 Okay
Feb 20, 2024
Check in wasn’t a good experience, we entered the “office”, rang the bell on the desk without any response. Then we knocked on the door behind the desk and a lady emerged but was not friendly at all mentioning that this wasn’t an office saying this was he “house “ and a reception or office and then reluctantly showed us where our unit was and how to access it
Samir
Samir, 1-night trip
2/10 Terrible
Jan 28, 2024
Got to the motel, I was told by the receptionist on the phone that they did not have any vacancies. I explained that we had paid already through Expedia and we got a text and email notification about the confirmation. It was a disappointment. The receptionist apologised and told us that there was nothing they could do. He suggested that we ring Expedia. I've sent an email asking for a full refund and also sent an online through expedia's website, but have not received any email with regards to this problem. The issue was between Expedia and Aurora City Suites Motel in Rotorua. I hope that they can sort this out and refund our money of $263.99.