Experience the charm of Sorrento City Centre at Palazzo Martinelli. Enjoy a delicious continental breakfast, unwind with a rooftop view or rejuvenate with spa services and free in-room WiFi. Previous guests have raved about this haven.
Palazzo Martinelli features a rooftop terrace and puts you just steps from Corso Italia and Piazza Tasso. Free perks include WiFi and continental breakfast daily between 8:00 AM and 10:30 AM. Also, Sorrento Marina and Gulf of Naples are within a 15-minute walk.
At a glance
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Hotel size
6 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 10:30 AM
Late check-out subject to availability
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Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 9:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 7 days before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g., directions)
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
Onsite parking limited (max 4 spaces)
Onsite garage
Offsite parking nearby (EUR 20 per day; reservations required)
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Transfers
Airport shuttle from 5:00 AM to 1:00 AM*
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Other information
Designated smoking areas
Property amenities
Food and drink
Free continental breakfast each morning 8:00 AM–10:30 AM
Private dining
Services
Front desk (limited hours)
Concierge services
Luggage storage
Multilingual staff
Facilities
Rooftop terrace
Spa services
Accessibility
Braille/raised signage
Elevator
Elevator door width (inches): 31
Wheelchair-accessible path to elevator
Accessible airport shuttle
Bathroom emergency pull cord
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
43-inch Smart TV
Premium satellite channels
Home comfort
Air conditioning
Stocked minibar (select free items)
Electric kettle
Slippers
Sleep well
Pillow menu
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Memory foam mattress
What to enjoy
In-room massage
Freshen up
Rainfall showerhead
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Phone
Food and drink
Champagne service
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Mobile key entry
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include Thai massages and massages.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.
A tax is imposed by the city: From 1 April - 31 October, EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.
Optional extras
Airport shuttle service is offered for an extra charge of EUR 150 per vehicle (one-way, maximum occupancy 2)
Late check-out can be arranged for an extra charge of EUR 50 (subject to availability)
Children & extra beds
Airport shuttle for children between the ages of 12 and 18 costs EUR 150 (one-way)
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Parking
Parking is available nearby and costs EUR 20 per day (1476 ft away)
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property accepts cash.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number IT063080B472M2WQXP
Also known as
Palazzo Martinelli
Palazzo Martinelli Sorrento
Palazzo Martinelli Guesthouse
Palazzo Martinelli Guesthouse Sorrento
Frequently asked questions
Does Palazzo Martinelli offer free cancellation for a full refund?
Yes, Palazzo Martinelli does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Palazzo Martinelli ?
Sorry, pets aren't allowed.
Is parking offered on site at Palazzo Martinelli ?
Yes. Parking spots may be limited.
Is airport shuttle service offered by Palazzo Martinelli ?
Yes, an airport shuttle is available from 5:00 AM to 1:00 AM on request. The charge is EUR 150 per vehicle one-way.
What are the check-in and check-out times at Palazzo Martinelli ?
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Check-out time is 10:30 AM. Late check-out is available for a charge of EUR 50 (subject to availability). Express check-out is available.
What is there to do at Palazzo Martinelli and nearby?
Palazzo Martinelli has spa services.
What's the area around Palazzo Martinelli like?
Palazzo Martinelli is in Sorrento City Centre, a short 3-minute walk from Sorrento Station and 10 minutes' walk from Sorrento Marina.
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Reviews
Palazzo Martinelli Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
10
Cleanliness
9.8
Amenities
10
Staff & service
9.8
Eco-friendliness
9.8
Property conditions & facilities
What guests liked
Breakfast was a highlight with a variety of options, including made-to-order dishes, and a beautiful rooftop setting. (16 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Jun 20, 2025
Great hotel and very friendly staff. The breakfast is amazing. Would definitely recommend staying here not only due to its great location but the cleanliness and room size.
Gursewak
Gursewak, 2-night trip
8/10 Very good
Jun 21, 2025
Great facility quiet and very accessible to the square for shopping and restaurants.
David
David, 2-night trip
10/10 Exceptional
Jun 2, 2025
Location
Perfect location if back will for sure stay here again
Stig
Stig, 6-night trip
8/10 Very good
Sep 25, 2025
Very good location, near lots of dining and shopping. Quite safe hotel with good security. Nice breakfast. Staff manages English language reasonably well. It is fairly-valued price-wise. The entry yard does need to be cleaned up and better lit at night time.
michael
michael, 5-night trip
10/10 Exceptional
Aug 5, 2025
Beauty in sorrento
Couldn’t have asked for a better service. Amazing amazing staff, very clean and hi tech rooms. Wonderful breakfast and location is brilliant. Will definitely be my first choice next time.
Verified traveler
2-night trip
10/10 Exceptional
May 17, 2025
The staff was incredibly helpful!!
Patrick
Patrick, 3-night trip
10/10 Exceptional
Mar 15, 2025
The hotel was beautiful and the staff, especially Katia were wonderful.
Jane
Jane, 2-night trip
10/10 Exceptional
Jun 2, 2025
Beautiful property in a quiet location. Staff extremely professional and gracious. Breakfast was beautiful and plentiful. Husband especially liked the cooked to order eggs.
Karen
Karen, 4-night trip
10/10 Exceptional
May 19, 2025
Excellent staff, kudos to Katia and Laura
Francisco
Francisco, 2-night trip
10/10 Exceptional
May 6, 2025
Superb
Clean bright spacious room and quiet. Near to station and town. Friendly service and great breakfast.
Thembi
Thembi, 2-night trip
10/10 Exceptional
Aug 11, 2024
Staff very nice and helpful, room and equipment very good and modern and very good breakfast!
Hongyan
Hongyan, 3-night trip
10/10 Exceptional
Apr 11, 2025
The rooms were modern, spacious and beautiful. The beds were big and comfortable. They had very imaginable amenity.
Maria
Maria, 4-night trip
10/10 Exceptional
Sep 21, 2024
Loved it here! Amazing location, terrace had a hot tub, and the rooftop view is spectacular!
Anthony
Anthony, 2-night trip
10/10 Exceptional
Jul 4, 2025
Clean, spacious and gracious stay
The room is exactly how it is pictured, clean, stylish and spacious. The employees are so nice and gracious. The only issues are the noise level during breakfast for late sleepers and entry into the place. The walls are thin and noise echoes during.
Amphone
Amphone, 3-night trip
10/10 Exceptional
Jul 14, 2024
Great new hotel with wonderful staff!
KYLIE
KYLIE, 2-night trip
10/10 Exceptional
Sep 23, 2024
Very well maintain and helpful staff. The rooftop breakfast spot was beautiful!
Lucas
Lucas, 1-night trip
10/10 Exceptional
Aug 31, 2024
Close to Sorrento attractions
Kevares
Kevares, 3-night trip
10/10 Exceptional
Jun 17, 2025
I would highly Palazzo Martinelli! We felt so welcomed from the minute we arrived to the minute we checked out. The room was very big and there was a personal hot tub on the patio! We enjoyed the breakfast which is located on the roof top. A nice selection to choose from along with various items you can order off of their menu! I would highly recommend staying at Palazzo Martinelli!! The staff at the hotel was so nice and helpful!!
Ann
Ann, 2-night trip
10/10 Exceptional
Aug 16, 2024
Best hotel i have stayed. Between location, service, amability, everything was perfect. Next time in Sorrento, it will be of course Palazzo Martinelli
Héctor
Héctor, 3-night trip
10/10 Exceptional
May 24, 2025
Honeymoon
We stayed for our honeymoon and itnwas our first stop in Italy. We loved our stay! Right in the heart of Sorrento, easy to walk everywhere. Waking distance to the train to Pompeii and Napoli. Walking distance to the port for ferry services. We loved the bath tub on our patio after our long days of exploring. The morning breawas excellent, full service with an amazing rooftop view
We would definitely come back. Highly recommend staying here
Blythe
Blythe, 4-night trip
10/10 Exceptional
May 16, 2025
Great location, walking distance to shops and restaurants. Taxi stands are only a couple hundred yards away and the same with the train station. Parking is not easy and can be hard to find. The staff was friendly and helpful but don't be in a hurry.
Robert
Robert, 3-night trip
10/10 Exceptional
Oct 8, 2024
Palazzo Martinelli was wonderful! We stayed for 4 nights and it was excellent. Amazing staff and delicious breakfast every morning on the rooftop terrace. The hotel was quaint but very modern and beautifully appointed. Our room was large with a beautiful terrace.
Kelli
Kelli, 4-night trip
10/10 Exceptional
Sep 21, 2024
Location , Location,Location;)
mojgan
mojgan, 4-night trip
10/10 Exceptional
Jul 3, 2024
This property was perfect. The moment we walked through the door staff were so welcoming and friendly. Our room was fantastic great size with a super king bed and all the mod cons.
Perfect location to restaurants, transport, shopping and beaches. Would definitely stay here again.
Stephanie
Stephanie, 4-night trip
10/10 Exceptional
May 8, 2025
The property was very safe due to multiple security layers. The rock tunnel entrance was quite cool! Rooms were great spacious and clean! The only issue was our window view was an old overgrown abandoned playground. Probably nothing the hotel could do about it at all but it was unexpected when we opened the window to such a nice hotel room.