Me and my friend had a overnight stay ,we had a family room with a king-size and sofa bed ,there were no sheets or duvet for the sofa bed ,so walked down to reception to inform them on 2 separate occasions, the receptionist said on both occasions that they would get room service to sort it . So we came back on a good night out ,to the room and still no sheets or duvet. It was too late to complain so I left it ,and had to borrow a sheet from my friends bed . I was not to happy . The only thing in there favour was that the hotel was very busy that night .