The overall decor and cleanliness of the hotel and guest room was great, bed was very comfortable which is not always the case even in the nicest of hotels. Staff were also very friendly and helpful since this was my first time to the Chicago area. Was disappointed with Food & Beverage options and availability, especially Breakfast! For a full service hotel, which is what it seemed to me this was when I booked, this hotel is missing that huge element! I’d really love to know how much Room service breakfast is actually being ordered when you can’t even order until 8am! Way too late for people who need to get off and out for their day, which was the case for me. This hotel could have a better Profit margin by offering a simple breakfast buffet to its guests starting at 6:30am, perhaps something to consider. I would not chose to stay here again because of this simple lack of option.