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Aparthotel

Hotel Colonial Playa del Carmen

3.5 star property
Aparthotel with outdoor pool, near Playa del Carmen Main Beach

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Photo gallery for Hotel Colonial Playa del Carmen

Guests can enjoy a refreshing swim in the hotel's central pool surrounded by lush greenery and comfortable lounge chairs.
Relax in our inviting lobby, featuring a comfortable seating area, reception desk, and lush greenery.
Colonial Hotel offers stunning views from its multiple balconies.
Rest and work in comfort with two single beds, a desk, and a chair in this functional space.
Welcome to the Colonial reception area, where guests can check in and relax in comfortable armchairs.
In the heart of Playa del Carmen, Hotel Colonial offers a warm welcome with an outdoor pool and free in-room WiFi. Explore nearby Xplor Theme Park or unwind in the lobby near the TV. With helpful multilingual staff, car rentals on site, tour assistance and luggage storage for convenience.

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Non-smoking
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • 130 smoke-free apartments
  • Daily housekeeping
  • Outdoor pool
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Car rentals on site
  • Multilingual staff
  • Luggage storage
  • Tour/ticket assistance
  • TV in a common area
  • Banquet hall

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Elevator
  • Outdoor swimming pools
  • Free toiletries
The current price is CNY249
CNY321 total
includes taxes & fees
Aug 27 - Aug 28

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Twin Room

Two single beds with red bedspreads and white pillows sit against a textured wall, accompanied by a nightstand and a window with dark curtains.

Deluxe Twin Room

Highlights

Air conditioning
TV
Separate bedroom
Ceiling fan
Private bathroom
Satellite channels
Desk
Daily housekeeping
  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

Relax in a cozy space with a comfortable bed, neatly folded towels, and a convenient nightstand with a lamp and power outlet.

Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
TV
Separate bedroom
Ceiling fan
Private bathroom
Satellite channels
Desk
Daily housekeeping
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Relax in a spacious room with a large bed, flat-screen TV, and compact desk area.

Junior Suite

Highlights

Air conditioning
TV
Separate bedroom
Ceiling fan
Private bathroom
Satellite channels
Desk
Daily housekeeping
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double Room

Two single beds with checkered bedspreads and a ceiling fan are featured in this stylish room, which also includes a dining area with a round table and chairs.

Standard Double Room

Highlights

Air conditioning
TV
Separate bedroom
Ceiling fan
Private bathroom
Satellite channels
Desk
Daily housekeeping
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite

Two beds and a seating area in a stylish room with a large window.

Suite

Highlights

Air conditioning
TV
Separate bedroom
Ceiling fan
Private bathroom
Satellite channels
Living room
Daily housekeeping
  • 50 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Standard Room

Restful retreat with a cozy bed, white duvet, and colorful patchwork quilt.

Standard Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
TV
Separate bedroom
Ceiling fan
Private bathroom
Satellite channels
Desk
Daily housekeeping
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Relax in a spacious room with a large bed, wardrobe, and desk area.

Deluxe Room

Highlights

Air conditioning
TV
Separate bedroom
Ceiling fan
Private bathroom
Satellite channels
Desk
Daily housekeeping
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Relax in a spacious room with a large bed, wardrobe, and desk area.

Deluxe Double Room

Highlights

Air conditioning
TV
Separate bedroom
Ceiling fan
Private bathroom
Satellite channels
Desk
Daily housekeeping
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Playa del Carmen, QROO

What's nearby

  • Quinta Avenida - 5 min walk - 0.4 km
  • Playa del Carmen Main Beach - 6 min walk - 0.6 km
  • Playa del Carmen Maritime Terminal - 8 min walk - 0.7 km
  • Mamitas Beach - 16 min walk - 1.3 km
  • Xcaret Eco Theme Park - 11 min drive - 9.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 47 min drive
  • Cozumel Intl. Airport (CZM) - 12.3 miles/19.8 km

Restaurants

  • ‪Tacos Gomez - ‬2 min walk
  • ‪Empanadas y Salbutes de la Juárez - ‬2 min walk
  • ‪Aguas Frescas - ‬3 min walk
  • ‪+mas Rico tacos - ‬2 min walk
  • ‪Romeo Trattoria Pizzeria - ‬2 min walk

About this property

Hotel Colonial Playa del Carmen

Hotel Colonial Playa del Carmen puts you in a great location, within just a 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. Also, Playacar Beach and Playa del Carmen Maritime Terminal are within just a 10-minute walk. Fellow travelers say great things about the helpful staff and location.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Property size

    • 130 apartments
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:30 AM
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)

Parking

    • No onsite parking

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi, with speed of 25+ Mbps

Parking and transportation

  • No onsite parking available
  • On site car rental

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Toilet paper
  • Free toiletries
  • Soap
  • Towels provided
  • Shampoo

Entertainment

  • 20-inch TV with satellite service
  • TV in a common area

Work spaces

  • Meeting rooms
  • Desk

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 59
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Phone
  • Luggage storage
  • Change of towels (on request)
  • 24-hour front desk
  • Banquet hall

Location highlights

  • In the city center

Things to do

  • Golf nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Window guards

General

  • 130 rooms
  • 4 floors
  • 2 buildings
  • Built in 2008
  • Colonial architecture
MONETIZATION_ON

Fees & policies

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM
  • Children under 12 years old are not allowed in the swimming pool without adult supervision

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher, a first aid kit and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property collects a 1.50 USD environmental tax at check-in.

Also known as

Hotel H&A
Playa del Carmen H A
Playa del Carmen Hotel H&A
HELP_OUTLINE

Frequently asked questions

Is there a pool at Hotel Colonial Playa del Carmen?

Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.

Are pets allowed at Hotel Colonial Playa del Carmen?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Colonial Playa del Carmen?

Sorry, there's no onsite parking at Hotel Colonial Playa del Carmen.

What are the check-in and check-out times at Hotel Colonial Playa del Carmen?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Check-out time is 11:30 AM. Contactless check-out is available.

What is there to do at Hotel Colonial Playa del Carmen and nearby?

Hotel Colonial Playa del Carmen has an outdoor pool.

What's the area around Hotel Colonial Playa del Carmen like?

Hotel Colonial Playa del Carmen is in Downtown Playa del Carmen, a short 6-minute walk from Playa del Carmen Main Beach and 4 minutes' walk from Quinta Avenida. Travelers love the aparthotel's prime location.

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Hotel Colonial Playa del Carmen Reviews

Reviews

7.8

Good

8.4/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Room
Location
Beach
Service staff
Value
Lobby
Refrigerator
Family friendly
Store
Elevator

Reviews

8/10 Good

My stay was great
MARIA ELENA, 10-night trip

10/10 Excellent

LOVED IT
Esme, 3-night trip

10/10 Excellent

Nice pool in the middle of the hotel. Spacious rooms.
Ivan, 1-night trip

8/10 Good

Overall good hotel, convenient location, amazing pool, clean room. But room 206 air conditioning was not good. Amazing staff
Marcos, 1-night trip

8/10 Good

Great location...near stores and restaurants...close to the beach....
James, 9-night trip

10/10 Excellent

Very good place to stay!! Friendly staff! Close to the beach! Close to big and small stores and shops! And the main pearl of the hotel it is Jess from reception!!!
Yuliia, 11-night trip

10/10 Excellent

I was happy with this staying, the room was cleaned every day. Great location and staff. Good value for this money.
Anna, 7-night trip

10/10 Excellent

I’ll be coming back
Serge, 3-night trip

6/10 Okay

Beautiful hotel in the old style.
Vivian, 7-night trip

8/10 Good

A great place that has a local feel. Mixed traditional with good City access, on foot or taxi. We walked to the Cozumel Ferry after checking out
Jason, 1-night trip

10/10 Excellent

Its a good hotel for the price, staff is friendly and professional, and very easy to deal with.
Dinesh, 1-night trip

10/10 Excellent

Hotel staff was very helpful and friendly. Many food options located very close. The cleaning staff were great and thorough.
Chance, 2-night trip

10/10 Excellent

The location was perfect and stay was great staff very friendly and room was decent! Just needed the water to be warmer in the showers but overall wonderful stay would recommend to my friends will be back thanks 🙌👌🙏
Liliana, 14-night trip

6/10 Okay

Front desk clerk were not friendly, the hotel is so outdated, what I liked about this hotel was that it was close to both ADO’s, Walmart and Quinta Avenida… and yes I would stay there again…
Denise, 4-night trip

10/10 Excellent

I have stayed at this hotel for 6 times since 2017 and love it the location is amazing it’s clean safe and very affordable the restaurant next door has a great menu with great prices budget friendly place and good service thanks for having us here again and again 😘❤️😊
Shawn, 7-night trip

8/10 Good

Overall I enjoyed my stay here. The room was clean but a bit small. Not bad though. The restaurant next door is very good. The WiFi is the only thing I had an issue with. It was sketchy at best. It was a bit noisy at night but quieted down after midnight. I definitely recommend this hotel.
anthony, 10-night trip

10/10 Excellent

This hotel is located very close to the downtown and 5-10 min walk to the beach. I liked the swimming pool area, with wonderful green vegetation all around the place. The service provided was great too.
Claudia, 7-night trip

10/10 Excellent

Absolutely loved my stay. It was very convenient getting around and so close to everything. Staff was amazing and will definitely stay again. Cant wait to see whats happening on roof.. only thing i could ask for is ability to suntan at hotel. Thank you so much 💓
Francis, 8-night trip

6/10 Okay

Property is a little outdated but overall good for just a night.
Robert, 2-night trip

8/10 Good

Hotel Colonial is not a luxury resort, but it is more than adequate. Nice pool. Clean room. Safe and good location in Playa del Carmen. Programable room safe. Friendly staff. Restaurants and entertainment close . Beach is only a short walk away. Not far from ADO bus station.
Kenneth, 10-night trip

10/10 Excellent

Very great for the price good ac and my family loved the pool, the location is also very good super close to the beachand walmart.
Aaron, 6-night trip

10/10 Excellent

Great

Great place and atmosphere
Veronica, 1-night trip

8/10 Good

Affordable and close by everything.
Richard, 2-night trip

10/10 Excellent

Exelente spot
rosalinda, 1-night trip

10/10 Excellent

Traveled

Great place close to everything
Veronica, 1-night trip