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Aparthotel

Hotel Colonial Playa del Carmen

3.5 star property
Aparthotel with outdoor pool, near Playa del Carmen Main Beach

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Photo gallery for Hotel Colonial Playa del Carmen

Outdoor pool
Reception
Front of property
Lobby sitting area
Junior Suite | 1 bedroom, desk, free WiFi, bed sheets
In the heart of Playa del Carmen, Hotel Colonial offers a warm welcome with an outdoor pool and free in-room WiFi. Explore nearby Xplor Theme Park or unwind in the lobby near the TV. With helpful multilingual staff, car rentals on site, tour assistance and luggage storage for convenience.

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Non-smoking
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • 130 smoke-free apartments
  • Daily housekeeping
  • Outdoor pool
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Car rentals on site
  • Multilingual staff
  • Luggage storage
  • Tour/ticket assistance
  • TV in a common area
  • Banquet hall

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Elevator
  • Outdoor swimming pools
  • Free toiletries
The current price is CNY245
CNY316 total
includes taxes & fees
Oct 14 - Oct 15

Room options

Check availability for these dates

Tonight
Oct 4 - Oct 5
Check availability for tonight Oct 4 - Oct 5
Tomorrow
Oct 5 - Oct 6
Check availability for tomorrow Oct 5 - Oct 6
Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite

Suite | 1 bedroom, desk, free WiFi, bed sheets

Suite

Highlights

Air conditioning
TV
Separate bedroom
Ceiling fan
Private bathroom
Satellite channels
Desk
Daily housekeeping
  • 50 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, desk, free WiFi, bed sheets

Junior Suite

Highlights

Air conditioning
TV
Separate bedroom
Ceiling fan
Private bathroom
Satellite channels
Daily housekeeping
Desk
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, desk, free WiFi, bed sheets

Deluxe Twin Room

Highlights

Air conditioning
TV
Ceiling fan
Separate bedroom
Private bathroom
Satellite channels
Daily housekeeping
Desk
  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Standard Room | 1 bedroom, desk, free WiFi, bed sheets

Standard Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
TV
Ceiling fan
Separate bedroom
Private bathroom
Satellite channels
Daily housekeeping
Desk
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

1 bedroom, desk, free WiFi, bed sheets

Deluxe Room

Highlights

Air conditioning
TV
Ceiling fan
Separate bedroom
Private bathroom
Satellite channels
Daily housekeeping
Desk
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

Double Room | 1 bedroom, desk, free WiFi, bed sheets

Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
TV
Ceiling fan
Separate bedroom
Private bathroom
Satellite channels
Daily housekeeping
Desk
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

1 bedroom, desk, free WiFi, bed sheets

Deluxe Double Room

Highlights

Air conditioning
TV
Ceiling fan
Separate bedroom
Private bathroom
Satellite channels
Daily housekeeping
Desk
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, desk, free WiFi, bed sheets

Standard Double Room

Highlights

Air conditioning
TV
Ceiling fan
Separate bedroom
Private bathroom
Satellite channels
Daily housekeeping
Desk
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Playa del Carmen, QROO

What's nearby

  • Quinta Avenida - 5 min walk - 0.4 km
  • Playa del Carmen Main Beach - 6 min walk - 0.6 km
  • Playa del Carmen Maritime Terminal - 8 min walk - 0.7 km
  • Mamitas Beach - 16 min walk - 1.3 km
  • Xcaret Eco Theme Park - 11 min drive - 9.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 47 min drive
  • Cozumel Intl. Airport (CZM) - 12.3 miles/19.8 km

Restaurants

  • ‪Mulix Cocina Boutique Pdc - ‬2 min walk
  • ‪Romeo Trattoria Pizzeria - ‬2 min walk
  • ‪El Muelle de Chema - ‬1 min walk
  • ‪Tacos Gomez - ‬2 min walk
  • ‪La Brocherie - ‬3 min walk

About this property

Hotel Colonial Playa del Carmen

Hotel Colonial Playa del Carmen puts you in a great location, within just a 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. Also, Playacar Beach and Playa del Carmen Maritime Terminal are within just a 10-minute walk. Fellow travelers say great things about the helpful staff and location.

At a glance

DONE

Property size

    • 130 apartments
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:30 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
PETS

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • No onsite parking
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi, with speed of 25+ Mbps

Parking and transportation

  • No onsite parking available
  • On site car rental

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Soap
  • Towels provided
  • Shampoo
  • Toilet paper
  • Free toiletries

Entertainment

  • 20-inch TV with satellite service
  • TV in a common area

Work spaces

  • Meeting rooms
  • Desk

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 59
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Phone
  • Luggage storage
  • Banquet hall
  • 24-hour front desk
  • Change of towels (on request)

Location highlights

  • In the city center

Things to do

  • Golf nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Window guards

General

  • 130 rooms
  • 4 floors
  • 2 buildings
  • Built in 2008
  • Colonial architecture

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 50.91 per accommodation, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM
  • Children under 12 years old are not allowed in the swimming pool without adult supervision

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher, a first aid kit and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property collects a 1.50 USD environmental tax at check-in.

Also known as

Hotel H&A
Playa del Carmen H A
Playa del Carmen Hotel H&A

Frequently asked questions

Is there a pool at Hotel Colonial Playa del Carmen?

Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.

Are pets allowed at Hotel Colonial Playa del Carmen?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Colonial Playa del Carmen?

Sorry, there's no onsite parking at Hotel Colonial Playa del Carmen.

What are the check-in and check-out times at Hotel Colonial Playa del Carmen?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Check-out time is 11:30 AM. Contactless check-out is available.

What is there to do at Hotel Colonial Playa del Carmen and nearby?

Hotel Colonial Playa del Carmen has an outdoor pool.

What's the area around Hotel Colonial Playa del Carmen like?

Hotel Colonial Playa del Carmen is in Downtown Playa del Carmen, a short 6-minute walk from Playa del Carmen Main Beach and 4 minutes' walk from Quinta Avenida. Travelers love the aparthotel's prime location.

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Hotel Colonial Playa del Carmen Reviews

Reviews

7.8

Good

8.4/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Room
Location
Beach
Service staff
Value
Downtown
Walking
Refrigerator
Lobby
Elevator

Reviews

10/10 Exceptional

Definitivo esta bien ubicado y la alberca muy agradable.
Cristina, 4-night trip

6/10 Good

Tina de baño sucia llena de pelos desde que me entregaron la habitación, las toallas no las cambian para ahorrar agua pero estan todas percudidas de mal aspecto, se mete levemente el ruido de todos lados.
KAREN ESTEFANIA, 3-night trip

10/10 Exceptional

Muy satisfecha la recepcionistas muy amables y serviciales me sentí tranquila por la seguridad
Día romántico y agradable
AZALIA, 1-night trip

10/10 Exceptional

Estancia recomendable

Muy buena opción de hospedaje a un precio accesible, muy limpias y cómodas las instalaciónes
David, 5-night trip

10/10 Exceptional

Nice pool in the middle of the hotel. Spacious rooms.
Ivan, 1-night trip

10/10 Exceptional

Excelentes instalaciones, gran personal.
israel, 4-night trip

10/10 Exceptional

Excelente servicio, muy agradable y amable personal, solo recomiendo una sala de convivir con aire acondicionado para los huéspedes
JUAN, 5-night trip

8/10 Very good

Es un buen lugar para hospedarse y conocer Playa del Carmen
Elizabeth, 3-night trip

6/10 Good

Buen lugar
Airam Jesus Azamar, 1-night trip

10/10 Exceptional

Ubicación excelente, muy cerca de la 5ta av
GRACIELA, 1-night trip

8/10 Very good

Great location...near stores and restaurants...close to the beach....
James, 9-night trip

10/10 Exceptional

Muy buena ubicación Las habitaciones sencillas pero con lo fundamental
Jez, 1-night trip

10/10 Exceptional

Excelente lugar

Excelente hotel y muy buena ubicación
JOSE OSCAR, 3-night trip

10/10 Exceptional

Precio muy accesible, y muy buena ubicación.
Daniela, 4-night trip

8/10 Very good

Me gustó la ubicación, tienes todo cerca es muy céntrico, lo que le agregaría un frigobar ala habitación.
Eduardo, 3-night trip

8/10 Very good

Muy bueno todo lo recomiendo
Siara A, 4-night trip

10/10 Exceptional

Me hospede un día. Tiene lo necesario para una estancia tranquila
Eduar Geronimo, 1-night trip

10/10 Exceptional

I was happy with this staying, the room was cleaned every day. Great location and staff. Good value for this money.
Anna, 7-night trip

10/10 Exceptional

Es la segunda vez que nos quedamos aquí y todo muy bien!
Paola, 5-night trip

10/10 Exceptional

Very good place to stay!! Friendly staff! Close to the beach! Close to big and small stores and shops! And the main pearl of the hotel it is Jess from reception!!!
Yuliia, 11-night trip

10/10 Exceptional

CUMPLE PARA DESCANSAR

EXCELENTE LA ESTANCIA, CERCA DE PLAYA, CERCA DE ADO, TODO BIEN
EDUARDO, 1-night trip

10/10 Exceptional

Buena estancia, zona céntrica, cerca de establecimientos y de la quinta avenida
ARLIN ALEJANDRA, 4-night trip

10/10 Exceptional

Un lugar agradable
Juan, 4-night trip

10/10 Exceptional

Muy buenos precios, buena ubicación y el trato excelente por oarte de recepción
José Enrique, 2-night trip

10/10 Exceptional

Muy bueno

En general fue de buena atención, bonito el hotel,el desayuno rico, si me volvería a hospedar
4-night trip