The hotel was at the top of a very steep hill, our transport from the airport could not get up the hill so the driver called the hotel to collect us and our cases, that never happened and we ended up walking up the hill with our cases. The room was a none serviced apartment with breakfast included but we had to pay for coffees.
Graham
5 晚浪漫旅行
6/10
Lovely rooms, nice and spacious. Breaky was lovely and pools were nice.....thats where the compliments end.
Got there and after a huge day of travelling checked in, walked up the huge hill to our room and the key didnt work.
Proceeded to wait for 15mins at the room door until someone came with working door cards.
Walked into our room and the t.v remote wasnt working for one tv and the other was completely disconnected.
Maintance man came and fixed it which was very kind and prompt.
Then put a load of washing on and put in dryer then the dryer blew a fuse and didnt work.....
The sheets had little red stains on it which looked like blood stains. Also our room although the view was unbelievable it was located right next to a buzzing spot for bees to hang out so the use of the deck was non existent......
I brought all these issues up upon checking out and although the lady was lovely and apologetic...there wasnt much she could do.....seemed to be the going answer for problems was how sorry everyone was.
For what you pay you kind of expect a little more. Hence my rating of 3 stars....
janette
5 晚家庭旅行
8/10
The view was very nice! The unit we were in needs new painting. Sofa needs replacement. Bathroom needs to be upgraded.
Flordeliza
4 晚家庭旅行
6/10
There was a cockroach infestation and mould issue in the room.
We looked past the mould on the sofa and tables, etc, but on the last night of our stay there was a number of roaches in the bathroom and main bedroom.
Reception were not bothered when this was mentioned and ill be honest it was such a shame, because the rest of the time they were really friendly and helpful.
The pool was nice, the room had all the amenities we needed.
It was a 10 minute walk to town.
Breakfast was really tasty, etc.
RoseMarie
3 晚结伴旅行
10/10
Fantastisk ophold, der klart kan anbefales. Rigtig god morgenmad
Trine
2 晚行程
10/10
Beautiful view of Airlie and the ocean. Very accommodating staff, refreshing facilities and decent restaurant.
Curtis
4 晚浪漫旅行
8/10
jack
4 晚行程
4/10
Kapil
3 晚家庭旅行
10/10
Our room was lovely and clean, great size 3 bedroom apartment with a huge balcony with amazing views. Staff were all very welcoming and friendly. Free activities for kids to do daily. Free shuttle buses into town. Walking distance into town but uphill. Free yoga on the weekend. Very family friendly- we will definitely be back.
Leighann
3 晚家庭旅行
10/10
Overall was good the only thing was not good when we were driving up the driveway and the buggies were parked at reception
It was hard to see the buggies as driving up and it was very dangerous
Giuseppe
9 晚行程
10/10
Excellent. Too bad Expedia managed to send an obsolete message from the resort suggesting there would be construction and noise. There was not so maybe Expedia should apologize to the resort
Jouko A
2 晚家庭旅行
10/10
Great property with views across Airlie beach.
Big hill up to the property so we used taxis to get home but walked down the hill no problem.
Overall facilities are good. Room was clean but a bit tired.
Derek
3 晚家庭旅行
10/10
Great hotel! Perfect for a family getaway with a fantastic pool and spa
Elly
2 晚家庭旅行
10/10
Mckinzie
5 晚行程
8/10
Great view from rooms and pool. Big room and balcony. Furniture in the room could use some reupholstering, and quality of the dinner at the restaurant could be improved.
Joseph
3 晚浪漫旅行
8/10
View from the property is good. Shuttle bus to the town needs to be more frequent.
Anil
6 晚行程
8/10
Confortável! Um dos melhores Hoteis em Arlie Beach. Quarto grande e funcionários educados. Fiquei 3 noites hospedado e não foi feita limpeza do quarto em nenhum dos dias. Check out muito cedo, as 10 da manhã.
MARCEL A
3 晚行程
10/10
The staff were helpful and cheerful. I liked this place a lot because it had a restaurant and bar next to the pool, which made it fun and sociable for us.
Wendy
8/10
It’s was very convenient , friendly staff and we had a beautiful view from our room
Heather
5 晚家庭旅行
10/10
lily
3 晚行程
8/10
The villa was great and the location was good with excellent views.
Pool and restaurant is not quite up to the same standards.
But we enjoyed our stay and price vs quality was fine.
真实旅客
4 晚家庭旅行
10/10
Julia
3 晚结伴旅行
8/10
It was great but too many steps
Paul
6 晚浪漫旅行
8/10
Beautiful property and good location. Staff is absolutely wonderful. My only complaint would be the units are in need of some updates. It is very clean. Overall we enjoyed our stay here and would go back.