In the heart of the city, Hotel Balmoral Plaza offers a warm welcome with breakfast at Balmoral restaurant and high-speed WiFi. Savor international cuisine, grab a coffee at the cafe, or unwind in your room; previous guests have appreciated the attentive service.
Alfonso Bonilla Aragon Intl. Airport (CLO) - 100.4 miles/161.5 km
Transportation Terminal Station - 22 min walk
Restaurants
Tintto - 2 min walk
La Lucerna - 3 min walk
Café Tinto en El Diario del Otún Pereira-Col - 3 min walk
urbano - 1 min walk
Fruta Al Paso - 2 min walk
About this property
Hotel Balmoral Plaza
Hotel Balmoral Plaza is a great choice for a stay in Pereira. For a bite to eat, guests can check out Balmoral, which serves local and international cuisine and is open for breakfast, lunch, and dinner. Other highlights include a bar/lounge and a snack bar/deli.
At a glance
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Hotel size
35 rooms
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Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 1:00 PM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Parents must have child's birth certificate and photo ID*
Balmoral - This restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
Children & extra beds
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Property Registration Number 242332
Frequently asked questions
Does Hotel Balmoral Plaza offer free cancellation for a full refund?
Yes, Hotel Balmoral Plaza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Balmoral Plaza?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Balmoral Plaza?
Sorry, there's no onsite parking at Hotel Balmoral Plaza.
What are the check-in and check-out times at Hotel Balmoral Plaza?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 1:00 PM.
Is there an onsite casino at Hotel Balmoral Plaza?
No, this hotel doesn't have a casino, but Casino Rivera (4-min walk) and Rio Casino (12-min walk) are both nearby.
Are there restaurants at or near Hotel Balmoral Plaza?
Yes, Balmoral offers local and international cuisine.
What's the area around Hotel Balmoral Plaza like?
Hotel Balmoral Plaza is in the heart of Pereira, a short 1-minute walk from Plaza de Bolivar and 4 minutes' walk from Victoria Shopping Mall.
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Reviews
Hotel Balmoral Plaza Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0
Cleanliness
7.0
Amenities
8.8
Staff & service
8.6
Property conditions & facilities
Reviews
Verified
8/10 Very good
Feb 25, 2026
The room was spotless and the location was great which is centrally located to everything. The breakfast was very basic which we were sort of disappointed by. The front desk staff were very friendly and welcoming.
Leroy
Leroy, 3-night trip
Verified
10/10 Exceptional
Aug 4, 2024
This was an amazing hotel. They were beyond excellent in service and kindness. Their attentiveness to my whole family was outstanding. They were always kind to my mother who needed help often. The breakfast was great.. I would highly recommend this location. Their kindness goes a long way. They are always happy to help with anything. The owners went out of their way to help accommodate my mom.
Karen
Karen, 4-night trip
Verified
4/10 Fair
Jun 29, 2024
The area could be scary for turists .I amColombian and it was a little scary few blocks away from the hotel.
Bibiana
Bibiana, 2-night trip
Verified
8/10 Very good
Dec 13, 2024
The hotel was okey, the room didn't have a wardrobe or fridge wich is really needed, the beds were good and so was the breakfast.
The people were attentive though but I don't know if I would stay there again.
Olga
Olga, 1-night trip
Verified
6/10 Good
Aug 17, 2025
This hotel is in a very high traffic area. I had trouble sleeping because of it. It’s no closet to hand up your things, no Mini fridge, no iron or board and none of the staff spoke any English. I feel front desk staff members should speak some because they never know who will be visiting.
Peola
Peola, 3-night trip
Verified
6/10 Good
Dec 31, 2024
This hotel is located at a noisy street intersection and kids had a hard time going to sleep early. There were homeless people around the area in the evening. The hotel did not have breakfast buffet. The hotel room did not have coffee machine, air conditioner or a ceiling fan. The room and bathroom was ok.
Rohan
Rohan, 2-night trip
Verified
6/10 Good
Apr 19, 2025
Bad experience
Our room type was double booked and my family and I had to sleep in 2 separate rooms (non connecting) for the 1st night.
No basic amenities (iron, fridge, water)
Bathroom was not clean.
Not enough towels.
Breakfast was included but avoid eating there unless you have 2 hours to kill.
Jeremy
Jeremy, 4-night trip
Verified
8/10 Very good
Jan 11, 2026
Tenía pelos la habitación
ramiro
ramiro, 1-night trip
Verified
8/10 Very good
Aug 11, 2025
Muy céntrico pero muy sucio y mucho ruido por vándalos
Guadalupe Martinez
Guadalupe Martinez, 2-night trip
Verified
6/10 Good
May 17, 2025
Sinceramente nos equivocamos al seleccionar este hotel porque esta en el centro de Pereira, el area en la noche y madrugada no es muy agradable. Decidimos irnos a otro hotel donde nos sentimos mas seguros, adicional nuestra habitación no tenia aire acondicionado, y las persianas entraba la luz de la calle.
Nury
Nury, 1-night trip
Verified
10/10 Exceptional
Dec 19, 2024
Hotel para recomendar
Hotel bien ubicado porque está cerca a lugares turísticos, moderno y muy buena atención
Hugo
Hugo, 1-night trip
Verified
10/10 Exceptional
Jul 26, 2024
Very clean and quiet place. Staff very friendly always caring of all guesses.
Un lugar muy limpio y silencioso. De muy buen gusto la decoracion.
El personal muy amable y siempre atento a todos los huéspedes.
MIGUEL
MIGUEL, 1-night trip
Verified
10/10 Exceptional
Jun 30, 2024
Mi mejor recomendación
Excelente opción para estar en Pereira. Céntrico, acogedor, limpio y una atención de primera.
Orlando
Orlando, 3-night trip
Verified
6/10 Good
Jun 22, 2024
Hay muchos indigentes alrededor
Andrea
Andrea, 2-night trip
Verified
6/10 Good
May 9, 2024
Ha sido una estancia rápida, la habitación muy agradable y confortable,en muy buen estado, el desayuno pobre y el tiempo de servir se demoró demasiado para haber poca gente
ALFONSO
ALFONSO, 1-night trip
Verified
10/10 Exceptional
Apr 30, 2024
El precio y condiciones del hotel son muy favorables.
Lo recomiendo