See all properties

SureStay Hotel by Best Western Buena Park Anaheim

2.5 star property
Hotel with outdoor pool, connected to a shopping center, near Medieval Times

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western Buena Park Anaheim

Two beds and a desk area provide ample space for work and rest.
Enjoy meals in the kitchen and dining area, featuring a flat-screen TV, coffee machine, microwave, and oven.
Enjoy meals with a view of the outside from this dining area, featuring a large window and comfortable seating.
Relax by the rectangular pool surrounded by lounge chairs and umbrellas, offering a tranquil retreat.
Welcome to the SureStay Hotel by Best Western Buena Park, featuring a modern entrance under a large overhang surrounded by lush landscaping.
In the heart of Buena Park, SureStay Hotel by Best Western Buena Park Anaheim offers a relaxing retreat. Unwind in the spa tub or soak up the sun at the outdoor pool with loungers. Previous guests have praised this hotel's convenient location and amenities like free continental breakfast, in-room WiFi, and multilingual staff.

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Electric vehicle charging point
  • Free breakfast
  • Free parking
  • 24/7 front desk
  • Air conditioning

Main amenities (8)

  • Daily housekeeping
  • Outdoor pool
  • Hot tub
  • 24-hour front desk
  • Air conditioning
  • Vending machine
  • Multilingual staff
  • Tour/ticket assistance

For families (6)

  • Cribs/infant beds (surcharge)
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
The current price is CNY524
CNY597 total
includes taxes & fees
Sep 1 - Sep 2

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Two single beds with white linens and throw blankets, a flat-screen TV, and a small desk with a chair.

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Relax in a spacious room with a large bed, flat-screen TV, and city view.

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Two beds and a desk area provide ample space for work and rest.

Suite, Multiple Beds, Non Smoking

Highlights

Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator

Relax in a spacious room with a large bed, desk, and comfortable seating areas.

Standard Room, 1 King Bed, Accessible, Refrigerator

Highlights

Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

The Buena Park Hotel & Suites

  • Pool
  • Free parking
  • Free WiFi
  • Air conditioning
7.2 out of 10, Good, 1,778 reviews
The Buena Park Hotel & Suites
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Buena Park, CA

What's nearby

  • Medieval Times - 12 min walk - 1.0 km
  • Knott's Berry Farm - 2 min drive - 1.9 km
  • Knott's Soak City Water Park - 2 min drive - 1.9 km
  • Disneyland® Resort - 9 min drive - 11.4 km
  • Honda Center - 12 min drive - 15.9 km

Getting around

  • Fullerton, CA (FUL-Fullerton Municipal) - 9 min drive
  • John Wayne Airport (SNA) - 25 min drive
  • Long Beach Municipal Airport (LGB) - 27 min drive
  • Los Angeles Intl. (LAX) - 45 min drive
  • Buena Park Station - 10 min drive
  • Fullerton Transportation Center - 14 min drive
  • Commerce Station - 15 min drive

Restaurants

  • ‪In-sīt Coffee - ‬5 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪CGV Cinemas Buena Park - ‬4 min walk
  • ‪Wendy's - ‬8 min walk
  • ‪Grub Food Court - ‬5 min walk

About this property

SureStay Hotel by Best Western Buena Park Anaheim

When you stay at SureStay Hotel by Best Western Buena Park Anaheim, you'll be just a 5-minute drive from Knott's Berry Farm and Medieval Times. Guests can get a morning swim in at the outdoor pool, and the hot tub makes for a relaxing end to the day. Also, Disneyland® Resort and Anaheim Convention Center are within a short drive.

Languages

English

More about this property

VISIBILITY

At a glance

Hotel size

    • 50 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Check-out time is 11 AM
    • Late check-out subject to availability

Special check-in instructions

    • An adult age 18 or older must assume all liability for the booking
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • Onsite parking includes off-street options

Other information

    • Designated smoking areas (fines apply)
LOB_HOTELS

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–9:00 AM

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Multilingual staff
  • Pool loungers

Facilities

  • An outdoor pool
  • Hot tub

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
ROOM

Room amenities

Be entertained

  • 37-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • Access via exterior corridors
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Deposit: USD 150.00

Optional extras

  • Early check-in can be arranged for an extra charge of USD 45.00 (subject to availability)
  • Late check-out can be arranged for an extra charge of USD 45.00 (subject to availability)
  • Credit card charges are subject to an extra charge

Children & extra beds

  • Cribs/infant beds are available for USD 20.0 per night
  • Rollaway beds are available for USD 20.0 per day

Policies

This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Portola Buena Park
Portola Inn
Portola Inn Buena Park
Portola Hotel Buena Park
SureStay Hotel Best Western Buena Park Anaheim
SureStay Hotel Best Western Anaheim
SureStay Best Western Buena Park Anaheim
SureStay Best Western Anaheim
Portola Inn Suites
HELP_OUTLINE

Frequently asked questions

Is there a pool at SureStay Hotel by Best Western Buena Park Anaheim?

Yes, there's an outdoor pool.

Are pets allowed at SureStay Hotel by Best Western Buena Park Anaheim?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at SureStay Hotel by Best Western Buena Park Anaheim?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at SureStay Hotel by Best Western Buena Park Anaheim?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge of USD 45.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of USD 45.00 (subject to availability).

Is there an onsite casino at SureStay Hotel by Best Western Buena Park Anaheim?

No, this hotel doesn't have a casino, but Hawaiian Gardens Casino (10-min drive) and Parkwest Bicycle Casino (17-min drive) are both nearby.

What is there to do at SureStay Hotel by Best Western Buena Park Anaheim and nearby?

SureStay Hotel by Best Western Buena Park Anaheim has an outdoor pool and a hot tub.

What's the area around SureStay Hotel by Best Western Buena Park Anaheim like?

SureStay Hotel by Best Western Buena Park Anaheim is located a short 13-minute walk from Medieval Times.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

SureStay Hotel by Best Western Buena Park Anaheim Reviews

Reviews

5.8

6.2/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

5.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Popular mentions

Room
Breakfast
Bed
Microwave
Service staff
Refrigerator
Bathroom
Elevator
Family friendly
Building

Reviews

10/10 Excellent

Very friendly staff
Anndy, 1-night trip

10/10 Excellent

Staff was very friendly
Jada, 2-night trip

10/10 Excellent

Easy accessible, safe location,
Juan, 1-night trip

8/10 Good

Staff is friendly.
Corina, 4-night trip

4/10 Poor

Thx
Youngsun, 3-night trip

10/10 Excellent

The only bad was the parking. There is a limit of parking spaces.
isela, 1-night trip

10/10 Excellent

Awesome staff!
Manuel, 2-night trip

6/10 Okay

Clean, quit and close to restaurants. Only wish there was softer towels and washcloths offered. Other than that we enjoyed our stay.
Alexis, 2-night trip

4/10 Poor

Blankets were torn and the parking lot was full, the breakfast is in the same lobby. The room are outdated. I mean to sleep and shower it was ok but definitely not staying here again. The elevators were broken, if you need a microwave or anything you have to go to the lobby to use it in front of guest. The pool is right in front of the lobby everyone who drives in can see you there was no privacy.
Stephanie, 1-night trip

8/10 Good

It was close to shops and restaurants
Michelle, 3-night trip

8/10 Good

The bathroom including shower seems new and clean. However the hair dryer and heater/AC were covered with dust, the table and ironing board was unpleasant and unclean. The location was pretty safe, lots of restaurants, market. Very convenient.
JiEun, 8-night trip

2/10 Terrible

Check in time was 3pm, room wasn't ready. Finally got our room around 430pm and the room was still gross.
Jose, 1-night trip

6/10 Okay

Cheap hotel, we had 2 nights booked after returning from Knotts berry farm our key cards didn’t work and had to get 2 new ones.
Logan, 2-night trip

8/10 Good

Great customer service.
Nancy, 1-night trip

8/10 Good

Was very convenient to the parks around, room was clean and I was able to get to everything I wanted to see quickly and easily.
Jeffrey, 2-night trip

4/10 Poor

Bed was very uncomfortable And in the website says breakfast included but is actually just coffe, and cereal
Gerardo, 5-night trip

8/10 Good

It was a short stay one night only and it was perfect just what I needed.
MELISSA, 1-night trip

8/10 Good

Night away

Front desk staff was friendly and helpful. They were accommodating and the room was clean.
Bryant, 1-night trip

4/10 Poor

Cold shower

No hot water for a while to shower
1-night trip

10/10 Excellent

Very clean place to stay the facility is well maintained.
Martha, 1-night trip

10/10 Excellent

Very clean
David, 1-night trip

6/10 Okay

Property was overall okay. It seemed like the room wasn’t entirely cleaned. A good sweep and mop would’ve been nice. I didn’t like having to wipe my feet off before I got into bed. The bathtub had stains and looked like it was recently repaired. There were stains on the bathroom walls, bedroom wood backdrop(frame) and wall behind the tv that could’ve easily been wiped down. The sink didn’t drain all the way, the towel rack literally came off the wall when I removed the towel and the bed wasn’t too comfy. I had asked for more towels and never received them, and when we came back to our room at 11:30pm our keys didn’t work. For the price it was okay but the room is definitely in need of a deep clean. Friendly staffed and easy to find with eating options all the way around. Would stay again if I needed to but overall just okay.
Yolanda, 3-night trip

6/10 Okay

Not bad
Yu Cheng, 3-night trip

10/10 Excellent

The rooms were very clean and the check in people were very kind! Everything went well, there is just very limited breakfast options.
Julisa, 1-night trip

2/10 Terrible

not a good customer service, was not so comfortable, not so nice and clean, poor managements, good breakfast though
Chathu, 1-night trip