Does Résidence Hôtel du Théâtre offer free cancellation for a full refund?

Yes, Résidence Hôtel du Théâtre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is parking offered on site at Résidence Hôtel du Théâtre?

Sorry, there's no onsite parking at Résidence Hôtel du Théâtre.

What are the check-in and check-out times at Résidence Hôtel du Théâtre?

Check-in start time: 4:30 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-in is available.

Is there an onsite casino at Résidence Hôtel du Théâtre?

No, this hotel doesn't have a casino, but Barriere Casino Theatre (9-min drive) is nearby.

What's the area around Résidence Hôtel du Théâtre like?

Résidence Hôtel du Théâtre is in Bordeaux City Centre, a short 1-minute walk from Grand Theatre Tram Station and 5 minutes' walk from Place de la Bourse.

Résidence Hôtel du Théâtre, Bordeaux: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Jun 14, 2024

Great location

Tina, 2-night trip

4/10 Fair

Sep 12, 2025

Hotel in need of a deep clean

My overall stay was fine and the location is very central, but the hotel has definitely seen better days. The main problem was cleanliness. There were stains on some of the towels and sheets along with pubic hair. The inside of the toilet had hard water stains making it a brown-ish colour and the shower was mouldy and had stains on the shower tray. The mattress also didn't have a proper protector or cover, just a flat sheet on top of it, so if you toss and turn at night, you will very quickly be sleeping on the mattress directly which cannot be sanitary considering the number of people who have slept on it. The Hotel doesn't have any staff (check-in is automated), so there wasn't anyone to ask to switch sheets, towels, etc.

Hannah, 3-night trip

8/10 Very good

Jun 4, 2024

Great location for a short break in Bordeaux

Rachel, 2-night trip

2/10 Poor

Jun 8, 2025

Near the city center, but mold is evident underneath the bathroom sink & heat making conditions poor as no AC.

Eloy, 2-night trip

2/10 Poor

Jul 27, 2025

Extreme disappointment

The stay was FAR below what you would expect when you this much for a hotel. Beds were extremely uncomfortable (more like elevated matresses) and there was an insane noise from the construction right next to our room. When there is crazy construction like this going on it should be highlighted for the guests and discount should be given. We were woken up everyday at 7 and it continued all day long. Completely crazy when you pay almost 400 euros per night. We have a video where you can see and the hear the crazy noise

Jacob, 1-night trip

8/10 Very good

Jun 4, 2024

Lovely central location with easy access to everything

Shaun, 2-night trip

6/10 Good

Aug 9, 2025

Great location, central in Bordeaux

No reception and check-in code did not work and several guests had the same issue. Staff on the phone not very good at English, but friendly enough. Automatic checkin counter is very slow (up to a few minutes to find reservation). However, when checked in it is nice and easy with the door code. Be mindful there is no cleaning and there are steep stairs up to the rooms, but rooms are nice and clean and value for money. Be aware though the small rooms are very small. They look bigger on the pictures. Still recommendable for a value for money stay at a great central location. Also, we did not get any cleaning or replacement og toilet paper, so we had to go and buy. Small details missing, like a place to hang your towel in the bathroom or room. However, the location makes up for almost all.

4-night trip

2/10 Poor

Jun 26, 2025

Hotel has good location, but the automated service is pretty poor. They are supposed to send an email 24 hrs in advance of your arrival with check in codes. It actually arrived 2.5 hrs before, when there was no access to Wi-Fi. So you have to stand outside the hotel and wait for someone to let you in. There is no elevator so you have to carry your luggage up three flights of stairs. The bedroom is much, much smaller than the photos suggest.

Vinay, 1-night trip

10/10 Exceptional

May 27, 2024

The desk staff was friendly, efficient, helpful and polite. A great experience!

Cynthia, 1-night trip

10/10 Exceptional

Sep 23, 2024

This very attractive small hotel is located close to the centre of the old city. All the main sites are walkable. The staff are very friendly and helpful, and the rooms are comfortable and quiet. There is no lift, so be prepared to carry your luggage up two floors.

Richard, 1-night trip

8/10 Very good

Apr 29, 2024

Value for money - small room but was only a base so not an issue for me ; breakfast very basic ; not worth £10 ; but again fine as convenient.

Raymonde, 1-night trip

6/10 Good

Jun 15, 2024

Central basic accommodation with great staff.

Very central location. Amazing staff. Only a 2* property so no lift or air con, but did have a fan in the room. Room decor was tired and definitely needs updating, especially the carpet. But price reflects the accommodation

Simon, 2-night trip

8/10 Very good

Oct 7, 2024

Nothing to add.

Jonathan, 3-night trip

8/10 Very good

Sep 21, 2024

A great location. I bought breakfast for my first morning there, but it was a bit confusing. I got a black coffee (no milk or sugar so I couldn’t drink it), and a small roll, croissant and some nice jam & butter, but no cereal, no juice- nothing else for €10 so it was a bit rich. But a very nice room, and a lovely, friendly check in and out experience. I’d recommend it for anyone (just may not bother with breakfast).

Carmel, 3-night trip

6/10 Good

Sep 9, 2024

Average room, but it could get very very noisy, maybe it’s just the summer, but loud till 2am and later

Kenneth, 3-night trip

2/10 Poor

Sep 15, 2024

The worst hotel experience ever. No reception desk between 12pm to 4pm. Very bad quality of the room. Clugged bathroom. 9sqm room for $140/night. 4 level hotel without elevator! Careful and good luck if you are travelling with luggage and given a room at the 4th level

Gregory, 1-night trip

2/10 Poor

May 13, 2024

Everything was broken, dirty, shower didn’t drain and there was no plunger to fix it! Toilet and fan were also broken! Staff was nice but couldn’t fix anything. We had to leave early!

katherine, 3-night trip

8/10 Very good

Aug 5, 2024

Noisy but comfortable and good for price paid

Service was excellent - a member of staff welcomed us, checked us in quickly, and kept our bags until the room was ready. When we got into our room later, the room was adequate - it was small but had some storage space, with a very small bathroom. It was hot but with a fan which helped. It was loud at night as it’s very central so there were quite a lot of people shouting and making lots of noise through the night. However on the flip side, it’s super central which is really convenient! We paid €10 each for breakfast which included coffee, juice, yoghurt, cereal, fruit, mini croissant and bread with butter and jam which I think is very reasonable. Overall, I’d recommend this for a brief city stay but I probably wouldn’t stay for a long holiday simply due to the noise

1-night trip

2/10 Poor

Mar 20, 2025

*Ad lies about the following feature: - Multilingual & Helpful staff (French only) - Concierge service - Luggage Storage - Breakfast - Tour/Ticket assistance and porter/bellhop The only positive thing I can say about this “hotel” is the location is good. I’ve had better hospitality falling asleep at a party than I did during my 4 night stay at “Hotel du theatre”. I had a very difficult time trying to check in, there was never any staff working (I only saw someone working twice the whole time), and my room was not cleaned once. The walls are paper thin, so I could hear everything going on in the room next to mine. When I got to my room, there was a “welcome letter” that asked guests to give high ratings. if a guest wanted to give a rating lower than 8-10, the hotel asked not to review their stay at all. I decided to use the washroom and was absolutely disgusted. There was still hair from the previous guest on the toilet, counter, in the shower and all over the bases of the wall. The bathroom counter was stained and had splatters of white paint on various spots, but worst of all, it was covered in a layer of dust / dirt. The corners connecting to the wall had hair and dust bunnies in them. It was disgusting, and as someone who is neurotypical, set me into a panic attack. I asked to change my room and was brought up a floor to a much smaller room that was only slightly cleaner than the last. The shower was broken and toilet seat was cracked. I gave up and made the most of it.

Jasmin, 4-night trip

8/10 Very good

Apr 12, 2024

Room 220. It’s a pleasant room with two doors from the corridor to block sound of other guests. Inside, two opening windows, comfortable double bed and duvet, shower room and open hanging space. Ceiling fan for summer. No drinks tea coffee etc but there is a kitchen on the ground floor and breakfast area, unused but looks ok. Friendly staff. It’s needs some maintenance. Curtains need to be back on their hooks, standard light bulb needs changing, strip light needs fixing, wc and shower require bleach. Generally cleanliness is fine. Comfort, the ‘fence panels’ for a headboard were strange. Seating area with two corner chairs and a table; nice place to sit with a book. Saturday night was noisy till around 2am with the bar next door but Sunday was quiet the bars were closed. The bins are emptied during the night and deliveries arrive in the morning. It’s situated opposite the side of the Apple Store with plenty of shops bars restaurants and the st Catherine promenade at 1 min walk. Sadly, lots of homelessness and a safe location for drug use 5 mins away which causes locals issues. It was a good location so even with my comments I’d stay here again.

veronica, 2-night trip

10/10 Exceptional

Nov 3, 2025

Accès et récupération réservation facile. Chambre bien équipée et suffisante pour une personne seule.

Gilles, 1-night trip

4/10 Fair

Oct 10, 2025

;

david, 1-night trip

4/10 Fair

Aug 16, 2025

Honnêtement quand vous entrez dans votre chambre et que vous trouvez les dechets des autres sous votre lit ou des megos au sol...vous vous dites clairement que c'est pas aspirer chasse deau cassées..plus jamais déçue partie le 15 au lieux du 16 dégoûter

virginie, 3-night trip

6/10 Good

Aug 13, 2025

Lo único bueno es la ubicación del hotel. La cisterna averiada y no había nadie al que pudiésemos acudir

Rocío, 1-night trip

8/10 Very good

Jul 26, 2025

J'ai aimé, je reviendrai, je recommande.

J'ai eu une chambre très petite mais comme j'étais seul, cela ne m'a pas posé de soucis. Ma chambre était à l'arrière sur la cour intérieure donc au calme. Attention sur le devant de l'hôtel il y a des bars de nuit donc forcément il y a du bruit (sauf dimanche soir) Le fait qu'il n'y ait pas de réceptionniste ne m'a absolument pas gêné, il faut utiliser un code pour accéder à l'hôtel puis à la chambre (c'est le même code pour les deux) J'ai croisé à plusieurs reprises le personnel de chambres qui est très poli, serviable, le ménage est bien fait quotidiennement. Salle de bain, chambre ainsi que tout l'établissement propre même si l'hôtel pourrait avoir besoin d'un petit rafraîchissement un peu plus moderne. Attention aussi il n'y a pas d'ascenseur J'ai aimé, je reviendrai, je recommande.

André, 3-night trip

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