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FlowSuites Polanco

3.5 star property
City-center hotel within walking distance of Avenida Presidente Masaryk

Choose dates to view prices

In the heart of Polanco, FlowSuites Polanco offers a haven for urban explorers. Unwind with dry cleaning/laundry services and stay connected with in-room WiFi. Guests appreciate the helpful staff, area shuttle, luggage storage and concierge services.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • 24/7 front desk
  • Non-smoking

Main amenities (7)

  • Daily housekeeping
  • Area shuttle
  • 24-hour front desk
  • Front-desk safe
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Kitchenette
  • Separate dining area
  • Separate sitting area
  • Television
  • Daily housekeeping
  • Coffee/tea maker
The current price is CNY902
CNY1,078 total
includes taxes & fees
May 23 - May 24

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Executive Apartment, 1 Queen Bed

Free minibar items, in-room safe, individually furnished, desk

Executive Apartment, 1 Queen Bed

8.8 out of 10
Excellent
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Executive Apartment, 1 King Bed

Free minibar items, in-room safe, individually furnished, desk

Executive Apartment, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Penthouse

Penthouse | Free minibar items, in-room safe, individually furnished, desk

Penthouse

  • 72 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

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8.8 out of 10, Excellent, 844 reviews
The price is CNY1,145
CNY1,368 total
includes taxes & fees
May 23 - May 24
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About the neighborhood

Map
Emilio Castelar # 34 (esquina Galileo), Colonia Polanco, Mexico City, CDMX, 11560

What's nearby

  • Avenida Presidente Masaryk - 1 min walk - 0.1 km
  • Lincoln Park - 3 min walk - 0.3 km
  • Parque Zoologico de Chapultepec - 8 min walk - 0.8 km
  • Auditorio Nacional - 9 min walk - 0.8 km
  • National Museum of Anthropology - 12 min walk - 1.0 km

Getting around

  • Benito Juarez International Airport (MEX) - 29 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 60 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 62 min drive
  • Mexico City Buenavista Station - 8 min drive
  • Mexico City Fortuna Station - 9 min drive
  • Tlalnepantla de Baz Station - 17 min drive
  • Polanco Station - 7 min walk
  • Auditorio Station - 8 min walk
  • San Joaquin Station - 22 min walk
  • Area shuttle (surcharge)

Restaurants

  • ‪Fougasse - ‬1 min walk
  • ‪Myka Frozen Yogurth - ‬1 min walk
  • ‪La Aceituna - ‬2 min walk
  • ‪Karisma - ‬2 min walk
  • ‪Agua y Sal Cebichería - ‬2 min walk

About this property

FlowSuites Polanco

  • FlowSuites Polanco offers a fantastic location, putting you just a 5-minute walk from Avenida Presidente Masaryk and Lincoln Park. Also, Parque Zoologico de Chapultepec and Auditorio Nacional are within just a 10-minute walk. The property is just a short walk to public transportation: Polanco Station is 7 minutes and Auditorio Station is 8 minutes.

At a glance

DONE

Hotel size

    • 12 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 26 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

What to do

  • Golfing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk

Accessibility

  • Elevator
  • Elevator door width (inches): 79
  • Well-lit path to entrance

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Stocked minibar (select free items)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Individually furnished
  • Separate dining area
  • Separate sitting area

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave
  • Kitchenette
  • Stovetop
  • Free bottled water
  • Cookware, dishes, and utensils

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 915 per pet, per night

Policies

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

This property is professionally cleaned.

Also known as

Casa Castelar Aparthotel

Casa Castelar Aparthotel Mexico City

Casa Castelar Mexico City

FlowSuites Polanco Aparthotel

FlowSuites Aparthotel

FlowSuites

FlowSuites Polanco Mexico City

FlowSuites Polanco Apartment

FlowSuites Apartment

Frequently asked questions

Does FlowSuites Polanco offer free cancellation for a full refund?

Yes, FlowSuites Polanco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at FlowSuites Polanco?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 26 lbs per pet. There's a charge of MXN 915 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at FlowSuites Polanco?

Sorry, there's no onsite parking at FlowSuites Polanco.

What are the check-in and check-out times at FlowSuites Polanco?

Check-in start time: 3 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at FlowSuites Polanco and nearby?

Recommended spots to visit include Avenida Presidente Masaryk (1-min walk) and Lincoln Park (3-min walk), along with Parque Zoologico de Chapultepec (8-min walk) and Auditorio Nacional (9-min walk).

Does FlowSuites Polanco have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchenette is available in every room, and also includes a stovetop, a refrigerator, and a microwave.

What's the area around FlowSuites Polanco like?

FlowSuites Polanco is in Polanco, a short 7-minute walk from Polanco Station and 10 minutes' walk from Paseo de la Reforma.

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Reviews

Reviews

8.4

Very Good

8.8

Cleanliness

9.4

Location

8.6

Staff & service

8.2

Property conditions & facilities

Popular mentions

Service staff
Room
Location
Restaurant
Bed
Bathroom
Amenities

Reviews

Verified

10/10 Exceptional

Location is perfect, you can do anything just walking.
Francisco, 4-night trip
Verified

10/10 Exceptional

The staff ere extremely helpful and welcoming. The location was wonderful - so close to everything. The property is very modern and clean.
Sharon, 7-night trip
Verified

10/10 Exceptional

Very friendly, helpful staff. Clean facilities. Excellent dining adjacent and nearby.
DANIEL, 8-night trip
Verified

10/10 Exceptional

Great location, and very friendly staff. The room was a bit dark and didn't have all the bathroom amenities filled. (e.g. shower soap).
Nicolas, 2-night trip
Verified

10/10 Exceptional

Excellent apartment and location. Will definitely be returning.
Jonathan, 2-night trip
Verified

10/10 Exceptional

The staff was amazing and the location was wonderful. It was accessible and walkable to all my meetings. I fully recommend it.
Jorge, 1-night trip
Verified

10/10 Exceptional

The staff were amazing. Any luttle issue or question and they took care of it.
Lou, 5-night trip
Verified

10/10 Exceptional

Liked the mini apartment concept. Reasonably priced. Very courteous personnel.
Wilfrido, 1-night trip
Verified

8/10 Very good

my overall experience was the room comfort, cleanliness, amenities, a good services, location, and ambiance. My advise is to notable notice that the iron should be requested at service desk. Looking forward to have wonderful stay again.
Joel, 2-night trip
Verified

6/10 Good

The location is great. The property and staff are good and nice. The only issue is that this hotel doesn’t have AC. In the afternoon it was very hot. While the fan provided made it survivable, it was not enough. It cooled off deep in the night/morning. Great for October to April perhaps. Otherwise, book at your own risk.
Alejandro, 2-night trip
Verified

6/10 Good

NO AIR CONDITIONS

Need to provide a solution during the hot days. NO AIR CONDITIONS. Location is excellent and staff excellent
Ramses, 5-night trip
Verified

8/10 Very good

Little loud but comfortable

The room was spacious and comfortable. The minor problems were that there was no nightstand and I had to stand on the bed to draw the shades. Major problem was seepage of music all day and night until 10 pm.
Michael, 3-night trip
Verified

8/10 Very good

Great location
Eva Cristina, 1-night trip
Verified

10/10 Exceptional

Great place and great Services!!!
Claudia, 2-night trip
Verified

6/10 Good

Bad place! Not recommended. Terrible shower, room with no air conditioning… not even a vending machine!
Luis, 3-night trip
Verified

10/10 Exceptional

Area and people
Ramses, 4-night trip
Verified

10/10 Exceptional

Great property and great staff
Abdulhai, 2-night trip
Verified

10/10 Exceptional

Excellent place !!!
Ricardo, 3-night trip
Verified

10/10 Exceptional

Great little property in a nice area with great restaurants in Mexico City...staff friendly and helpful..
1-night trip
Verified

10/10 Exceptional

Excellent Location and friendly staff. You can walk anyplace from the hotel
Verified

2/10 Poor

Advertized king sized bed. Got a small bed
ZAHIR, 1-night trip
Verified

10/10 Exceptional

We loved this hotel. Our room was spacious and clean, the staff was outstanding, and the location is quiet, charming, and in the midst of lovely Polanco. It was truly a perfect vacation in beautiful Mexico City!
Verified

10/10 Exceptional

All was great!
Jose, 4-night trip
Verified

10/10 Exceptional

The neighborhood is unbeatable.
Zhuqing, 1-night trip
Verified

8/10 Very good

Location… Nice small property with good size room. Bed too hard but managed.
William, 1-night trip