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Beppu SUGINOI HOTEL

4.0 star property
Family-friendly hotel with 2 restaurants, near Aso Kuju National Park

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Photo gallery for Beppu SUGINOI HOTEL

Public bath
Lobby
Reception
In-room safe, blackout drapes, iron/ironing board, free WiFi
In-room safe, blackout drapes, iron/ironing board, free WiFi

Reviews

9.2 out of 10
Wonderful
Located near Aso Kuju National Park, Beppu SUGINOI HOTEL offers a warm retreat with an indoor mineral hot spring and bowling alley. Relax at the sauna or indulge in a massage, then enjoy breakfast and dinner at one of two on-site restaurants. With free WiFi, shopping on site, and an outdoor pool to unwind by.

Popular amenities

  • Bar
  • Gym
  • Laundry facilities
  • Pool
  • 24/7 front desk
  • Onsen

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Indoor pool and outdoor pool
  • 2 hot tubs
  • Hot springs
  • Breakfast available
  • Free train station pick-up
  • Free train station drop-off
  • Health club
  • Sauna
  • Children's pool
  • Coffee shop/cafe

For families (6)

  • Children stay free
  • Children's pool
  • Children's club (surcharge)
  • Playground on site
  • Refrigerator
  • Television
The current price is CNY1,412
CNY1,578 total
May 15 - May 16

Room options

Available filters for rooms
Showing 25 of 25 rooms

View all photos for SORA KAN Premium Standard Ocean View 33sqm -Buffet Breakfast and Dinner (TERRACE & DINING SORA)

View from room

SORA KAN Premium Standard Ocean View 33sqm -Buffet Breakfast and Dinner (TERRACE & DINING SORA)

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Toilet with electronic bidet
In-room safe
Daily housekeeping
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Murphy Beds

View all photos for HOSHI KAN Standard Mountain View 35sqm - Buffet Breakfast and Dinner (WA DINING HOSHI)

In-room safe, blackout drapes, iron/ironing board, free WiFi

HOSHI KAN Standard Mountain View 35sqm - Buffet Breakfast and Dinner (WA DINING HOSHI)

Highlights

Free rollaway/extra beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Toilet with electronic bidet
In-room safe
  • 35 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

View all photos for NoCleaning SORA KAN PremiumStandard MountainView 36sqm Half Board(TERRACE & DINING SORA) ,NonSmoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

NoCleaning SORA KAN PremiumStandard MountainView 36sqm Half Board(TERRACE & DINING SORA) ,NonSmoking

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Toilet with electronic bidet
In-room safe
Daily housekeeping
  • 36 sq m
  • Mountain view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Buffet Breakfast Included at (TERRACE & DINING SORA) SORA KAN Deluxe Ocean View 46sqm, Non Smoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

Buffet Breakfast Included at (TERRACE & DINING SORA) SORA KAN Deluxe Ocean View 46sqm, Non Smoking

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Toilet with electronic bidet
In-room safe
Daily housekeeping
  • 46 sq m
  • Ocean view
  • Sleeps 5
  • 4 Large Twin Beds and 1 Twin Sofa Bed

View all photos for SORA KAN Premium Standard with Tatami Area Mountain View 36sqm -Buffet Breakfast and Dinner (SORA)

In-room safe, blackout drapes, iron/ironing board, free WiFi

SORA KAN Premium Standard with Tatami Area Mountain View 36sqm -Buffet Breakfast and Dinner (SORA)

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Toilet with electronic bidet
In-room safe
Daily housekeeping
  • 36 sq m
  • Mountain view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for NIJI KAN Casual Double with Shower 8F (21sqm) -Buffet Breakfast and Dinner Included (CEADA PALACE)

In-room safe, blackout drapes, iron/ironing board, free WiFi

NIJI KAN Casual Double with Shower 8F (21sqm) -Buffet Breakfast and Dinner Included (CEADA PALACE)

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Toilet with electronic bidet
In-room safe
Daily housekeeping
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for SORA KAN Premium Standard with Tatami Area Mountain View 36sqm -Buffet Breakfast and Dinner (SORA)

In-room safe, blackout drapes, iron/ironing board, free WiFi

SORA KAN Premium Standard with Tatami Area Mountain View 36sqm -Buffet Breakfast and Dinner (SORA)

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Toilet with electronic bidet
In-room safe
Daily housekeeping
  • 36 sq m
  • Mountain view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for NoCleaning SORA KAN Premium Standard OceanView 33sqm Half Board (TERRACE & DINING SORA),Non Smoking

View from room

NoCleaning SORA KAN Premium Standard OceanView 33sqm Half Board (TERRACE & DINING SORA),Non Smoking

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Toilet with electronic bidet
In-room safe
Daily housekeeping
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Murphy Beds

View all photos for SORA KAN Junior Suite Ocean View 66sqm -Buffet Breakfast and Dinner (TERRACE & DINING SORA)

View from room

SORA KAN Junior Suite Ocean View 66sqm -Buffet Breakfast and Dinner (TERRACE & DINING SORA)

Highlights

Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Toilet with electronic bidet
Shower/tub combination
Hair dryer
Private bathroom
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 3 Large Twin Beds

View all photos for SORA KAN Deluxe Mountain View 51sqm -Buffet Breakfast and Dinner (TERRACE & DINING SORA)

In-room safe, blackout drapes, iron/ironing board, free WiFi

SORA KAN Deluxe Mountain View 51sqm -Buffet Breakfast and Dinner (TERRACE & DINING SORA)

Highlights

Free rollaway/extra beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Toilet with electronic bidet
Shower/tub combination
Hair dryer
Private bathroom
  • 51 sq m
  • Mountain view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for NIJI KAN Casual Twin with Shower 4-7F (21sqm) - Buffet Breakfast and Dinner Included (CEADA PALACE)

In-room safe, blackout drapes, iron/ironing board, free WiFi

NIJI KAN Casual Twin with Shower 4-7F (21sqm) - Buffet Breakfast and Dinner Included (CEADA PALACE)

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Toilet with electronic bidet
In-room safe
Daily housekeeping
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Double Bed

View all photos for No Cleaning SORA KAN Deluxe Ocean View 46sqm Half Board (TERRACE & DINING SORA), Non Smoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

No Cleaning SORA KAN Deluxe Ocean View 46sqm Half Board (TERRACE & DINING SORA), Non Smoking

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Toilet with electronic bidet
Shower/tub combination
Hair dryer
Private bathroom
In-room safe
  • 46 sq m
  • Ocean view
  • Sleeps 5
  • 4 Large Twin Beds and 1 Twin Sofa Bed

View all photos for HOSHI KAN Jr. Suite with Tatami Area Ocean View 71sqm 2-6F Buffet Breakfast&Dinner (WA DINING HOSHI)

View from room

HOSHI KAN Jr. Suite with Tatami Area Ocean View 71sqm 2-6F Buffet Breakfast&Dinner (WA DINING HOSHI)

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Toilet with electronic bidet
Shower/tub combination
Hair dryer
Private bathroom
In-room safe
  • 71 sq m
  • Ocean view
  • Sleeps 6
  • 2 Large Twin Beds and 4 Twin Futons

View all photos for Buffet Breakfast Included at (WA DINING HOSHI) HOSHI KAN Standard Ocean View 35sqm, Non Smoking

View from room

Buffet Breakfast Included at (WA DINING HOSHI) HOSHI KAN Standard Ocean View 35sqm, Non Smoking

Highlights

Free rollaway/extra beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Toilet with electronic bidet
In-room safe
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

View all photos for HOSHI KAN Superior Room w/ Tatami Area Ocean View 50sqm - Buffet Breakfast&Dinner (WA DINING HOSHI)

In-room safe, blackout drapes, iron/ironing board, free WiFi

HOSHI KAN Superior Room w/ Tatami Area Ocean View 50sqm - Buffet Breakfast&Dinner (WA DINING HOSHI)

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Toilet with electronic bidet
In-room safe
Daily housekeeping
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Buffet Breakfast Included at (WA DINING HOSHI) HOSHI KAN Standard Mountain View 35sqm, Non Smoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

Buffet Breakfast Included at (WA DINING HOSHI) HOSHI KAN Standard Mountain View 35sqm, Non Smoking

Highlights

Free rollaway/extra beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Toilet with electronic bidet
In-room safe
  • 35 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

View all photos for HOSHI KAN Standard Ocean View 35sqm - Buffet Breakfast and Dinner (WA DINING HOSHI)

View from room

HOSHI KAN Standard Ocean View 35sqm - Buffet Breakfast and Dinner (WA DINING HOSHI)

Highlights

Free rollaway/extra beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Toilet with electronic bidet
In-room safe
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

View all photos for SORA KAN Premium Standard Ocean View 33sqm -Buffet Breakfast and Dinner (TERRACE & DINING SORA)

View from room

SORA KAN Premium Standard Ocean View 33sqm -Buffet Breakfast and Dinner (TERRACE & DINING SORA)

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Toilet with electronic bidet
In-room safe
Daily housekeeping
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Murphy Beds

View all photos for HOSHI KAN Deluxe with Tatami Area Ocean View 58sqm - Buffet Breakfast and Dinner (WA DINING HOSHI)

View from room

HOSHI KAN Deluxe with Tatami Area Ocean View 58sqm - Buffet Breakfast and Dinner (WA DINING HOSHI)

Highlights

Free rollaway/extra beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Toilet with electronic bidet
Shower/tub combination
Hair dryer
Private bathroom
  • 58 sq m
  • Ocean view
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for SORA KAN Standard Twin Mountain View 26sqm -Buffet Breakfast and Dinner (TERRACE & DINING SORA)

In-room safe, blackout drapes, iron/ironing board, free WiFi

SORA KAN Standard Twin Mountain View 26sqm -Buffet Breakfast and Dinner (TERRACE & DINING SORA)

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Toilet with electronic bidet
In-room safe
Daily housekeeping
  • 26 sq m
  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for No Cleaning SORA KAN Standard Twin Mountain View 26sqm Half board(TERRACE & DINING SORA),Non Smoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

No Cleaning SORA KAN Standard Twin Mountain View 26sqm Half board(TERRACE & DINING SORA),Non Smoking

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Toilet with electronic bidet
In-room safe
Daily housekeeping
  • 26 sq m
  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for SORA KAN Standard Twin Mountain View 26sqm -Buffet Breakfast and Dinner (TERRACE & DINING SORA)

In-room safe, blackout drapes, iron/ironing board, free WiFi

SORA KAN Standard Twin Mountain View 26sqm -Buffet Breakfast and Dinner (TERRACE & DINING SORA)

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Toilet with electronic bidet
In-room safe
Daily housekeeping
  • 26 sq m
  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for HOSHI KAN Junior Suite with 4 Beds Ocean View (71sqm) 7-9F- Buffet Breakfast&Dinner (WA DINING HOSHI

In-room safe, blackout drapes, iron/ironing board, free WiFi

HOSHI KAN Junior Suite with 4 Beds Ocean View (71sqm) 7-9F- Buffet Breakfast&Dinner (WA DINING HOSHI

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Toilet with electronic bidet
Shower/tub combination
Hair dryer
Private bathroom
In-room safe
  • 71 sq m
  • Ocean view
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for SORA KAN Deluxe Ocean View 46sqm -Buffet Breakfast and Dinner Included (TERRACE & DINING SORA)

In-room safe, blackout drapes, iron/ironing board, free WiFi

SORA KAN Deluxe Ocean View 46sqm -Buffet Breakfast and Dinner Included (TERRACE & DINING SORA)

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Toilet with electronic bidet
Shower/tub combination
Hair dryer
Private bathroom
In-room safe
  • 46 sq m
  • Ocean view
  • Sleeps 5
  • 4 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Buffet Breakfast Included at (TERRACE & DINING SORA) SORA KAN Deluxe Mountain View 51sqm,Non Smoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

Buffet Breakfast Included at (TERRACE & DINING SORA) SORA KAN Deluxe Mountain View 51sqm,Non Smoking

Highlights

Free rollaway/extra beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Toilet with electronic bidet
Shower/tub combination
Hair dryer
Private bathroom
  • 51 sq m
  • Mountain view
  • Sleeps 4
  • 2 Large Twin Beds

Similar properties

Exterior

ANA InterContinental Beppu Resort & Spa by IHG

  • Pool
  • Onsen
  • Spa
  • Free parking
9.4 out of 10, Exceptional, 199 reviews
The price is CNY2,185
CNY2,763 total
May 18 - May 19
ANA InterContinental Beppu Resort & Spa by IHG
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About the neighborhood

Map
1 Kankaiji, Beppu, Oita-ken, 874-0822

What's nearby

  • B-Con Plaza, Global Tower - 16 min walk - 1.4 km
  • Beppu Park - 2 min drive - 1.9 km
  • Takegawara Onsen - 4 min drive - 4.1 km
  • Hells of Beppu - 5 min drive - 4.4 km
  • Kijima Kogen Park - 11 min drive - 9.4 km

Getting around

  • Oita Airport (OIT) - 41 min drive
  • Beppu Station - 4 min drive
  • Yufu Station - 20 min drive
  • Minami-Yufu Station - 27 min drive
  • Free train station pick-up
  • Free train station drop-off

Restaurants

  • ‪春香苑別府本店 - ‬10 min walk
  • ‪ダイニングカフェ荘園小町 - ‬3 min drive
  • ‪シーダパレス - ‬5 min walk
  • ‪Ristorante Azzurri - ‬2 min walk
  • ‪和・styleshop cafe 和蔵 - ‬3 min drive

About this property

Beppu SUGINOI HOTEL

When you stay at Beppu SUGINOI HOTEL, you'll be within a 10-minute drive of Hells of Beppu and Umitamago. Guests can hang out at the outdoor pool or indoor pool, or grab a bite to eat at TERRACE & DINING SORA, which is one of 2 restaurants and serves breakfast and dinner. Other features include a bar/lounge, a health club, and a fitness center. Fellow travelers like the helpful staff and overall property condition.

Languages

English, Japanese, Korean

At a glance

DONE

Hotel size

    • 791 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Children's club*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free covered onsite self parking
DONE

Transfers

    • Free train station shuttle from 8:00 AM to 8:00 PM
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–9:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop

Traveling with children

  • Children stay free (see details)
  • Children's club (surcharge)
  • Children's pool
  • Bowling alley
  • Playground
  • Grocery/convenience store

What to do

  • Bowling alley
  • Hot springs
  • Karaoke
  • Shopping
  • Pool table
  • Golfing nearby

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 3 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Health club
  • An outdoor pool
  • An indoor pool
  • Arcade/game room
  • 2 hot tubs
  • Sauna

Accessibility

  • Wheelchair accessible

Room amenities

Be entertained

  • 20-inch flat-screen TV

Home comfort

  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Electronic bidet
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Dining

TERRACE & DINING SORA - This buffet restaurant serves breakfast and dinner.
CEADA PALACE - This buffet restaurant serves breakfast and dinner. Open daily.
WA DAINING HOSHI - This buffet restaurant serves breakfast and dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 2200 to 10000 per person

Children & extra beds

  • Children's club access is available for an extra charge

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Breakfast is not included for children using existing bedding.

Also known as

Hotel Suginoi
Suginoi
Suginoi Beppu
Suginoi Hotel
Suginoi Hotel Beppu
Suginoi Onsen Hotel Beppu
Suginoi Onsen Hotel Beppu
Suginoi Hotel
Beppu SUGINOI HOTEL Hotel
Beppu SUGINOI HOTEL Beppu
Beppu SUGINOI HOTEL Hotel Beppu

Frequently asked questions

Is there a pool at Beppu SUGINOI HOTEL?

Yes, there's an indoor pool, an outdoor pool, and a children's pool.

Are pets allowed at Beppu SUGINOI HOTEL?

Sorry, pets aren't allowed.

Is parking offered on site at Beppu SUGINOI HOTEL?

Yes, there's free self parking.

What are the check-in and check-out times at Beppu SUGINOI HOTEL?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Check-out time is 11 AM.

What is there to do at Beppu SUGINOI HOTEL and nearby?

Onsite recreation at Beppu SUGINOI HOTEL includes bowling and hot springs. Soothe your senses in one of the 2 hot tubs or make use of other amenities, which include an outdoor pool and a sauna. Beppu SUGINOI HOTEL also has a health club and an arcade, as well as a garden.

Are there restaurants at or near Beppu SUGINOI HOTEL?

Yes, there are 2 onsite restaurants.

What's the area around Beppu SUGINOI HOTEL like?

Beppu SUGINOI HOTEL is a short 16-minute walk from B-Con Plaza, Global Tower and 17 minutes' walk from Ichinoide Kaikan.

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Beppu SUGINOI HOTEL Reviews

Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Room
Buffets
Breakfast
Onsen
Children
Family friendly
View
Entertainment

What guests liked

  • The breakfast and dinner buffets offered a large variety of choices and were excellent. (4 reviews)
  • The spa facilities, including the hot spring and outdoor spa, were good and relaxing. (3 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

great breakfast and dinner buffet
Wei Sin, 3-night trip

10/10 Exceptional

Very excellent hotel. Strongly recommend this hotel!
Hannah, 1-night trip

10/10 Exceptional

Very Good Hotel
Sung Shan, 1-night trip

10/10 Exceptional

Excellent service and facility beautiful place to stay. Comfortable rooms and excellent staff service
Patricia, 3-night trip

10/10 Exceptional

Perfect place for get away!
1-night trip

10/10 Exceptional

Fantastic amenities and entertainment onsite. Close to the Beppu Ropeway. Awesome hot springs, food, and views.
JJ, 2-night trip

10/10 Exceptional

Beautiful outdoor spa and dinner
JAEHO, 1-night trip

10/10 Exceptional

good swimming pool and spa
Kai Yeung, 1-night trip

10/10 Exceptional

The spectacular light shows and hiking trails.
Marie, 2-night trip

10/10 Exceptional

The hotel is very nice
Yu Ling, 2-night trip

10/10 Exceptional

Good for relaxing
sung, 2-night trip

10/10 Exceptional

Excellent
Mui yee, 1-night trip

8/10 Very good

Everything was great! The only thing I’d say that could be better is their policy against tattoos. It’s understandable, but in 2024, they’re losing out on a ton of business, and more moving forward, as tattoos become even more common, even amongst Japanese folks. Not that it really matters much to them; they’re always full and are even expanding. Overall, though, a great (if not a bit spendy) place for a family vacation

10/10 Exceptional

The staff were all friendly and offer nice service but it was a little difficult to communicate with some staff. Only a few knew how to speak English
Soo Hyoun, 2-night trip

4/10 Fair

Very commercialised and transactional

Too faraway to walk from Sora kan to the breakfast and dinner place at the Sugoinoi palace. Staff was not very friendly and hotel was too crowded. We felt like we were just one of many guests and not valued unlike some other small hotels in the region. Overall disappointed with the experience. To use the nice hotspring with view (Tanayu) and family hotspring pool, suggest to just buy a day ticket to use the facilities, which is much cheaper than staying there overnight.
Wan Yee, 1-night trip

10/10 Exceptional

When I opened the window curtain of the room, Beppu welcomed us. In the village, the hot spring steam rose white and I could see the green mountains and the blue sea in the distance. If you are traveling with children and elderly people, you may stay in the Sorakan overnight. There is an open-air hot spring on the 13th floor of the Sorakan, so children and elderly people can move by elevator without walking much from their room to the hot spring. The hot spring water is smooth and the view of Beppu Bay is excellent. The terrace and dining buffet food on the first floor is also fresh and delicious. I hope you have a nice and healthy trip to Beppu safely
???, 1-night trip

6/10 Good

Overall it is a good experience!

When checking into the hotel with my two children, I was informed by the customer service team that I would need to pay an additional fee. However, when I arrived at the front desk to check in, the extra amount they requested was higher than what the customer service representative had quoted me earlier. Fortunately, I had kept a record of my previous conversation with customer service, and was able to show this to the front desk staff to resolve the discrepancy. Otherwise, I would have had to pay more than I should have. I would recommend that the hotel provide relevant training to their front desk staff to ensure they are able to properly review a customer's past communication history with the hotel. This would help avoid any confusion or additional charges at the time of check-in. The hotel has great activities for kids to enjoy!
1-night trip

10/10 Exceptional

完美渡假飯店

非常龐大的渡假飯店，各種遊樂設施與伴手裡，精緻美味的多樣化餐點，服務親切且滿臉笑容的櫃檯人員，各種舒適又漂亮的的泡湯設施
Bo hua, 1-night trip

10/10 Exceptional

また行きたいホテル

宙館ビュッフェが最高に美味しい。 GW利用だったが宙館専用展望風呂は広いので混雑は感じなかった。 残念な点はエレベーターがなかなか来ないのとトイレットペーパーの質があまり良くない。 ラウンジが人手不足との事で閉まっていた事。
Yoshinori, 2-night trip

10/10 Exceptional

為妻子慶祝生日，定左蛋糕同花，酒店員工合適安排在我指定時間送上和喝生日歌。感謝他們！
Kin Ping Jacky, 1-night trip

10/10 Exceptional

TOSHIAKI, 1-night trip

10/10 Exceptional

모든시설 좋고 친절하고 음식도 좋앗음
Kim na, 1-night trip

10/10 Exceptional

整體不錯。房間舒適。星館自助早晚餐在頂樓，晚餐限時
1-night trip

10/10 Exceptional

1-night trip

10/10 Exceptional

TARO, 1-night trip