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Matsue Universalhotel

3.0 star property
Matsue hotel with restaurant

Choose dates to view prices

Matsue Universalhotel offers a warm welcome with its breakfast buffet, laundry facilities, and restaurant. Stay connected with WiFi in public areas and enjoy the convenience of a 24-hour front desk.

Reviews

6.8 out of 10
Good

Popular amenities

  • Free breakfast
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk

Main amenities (6)

  • Daily housekeeping
  • Restaurant
  • 24-hour front desk
  • Air conditioning
  • Vending machine
  • Self-serve laundry

Feel at home (6)

  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Bathtub or shower
  • Flat-panel TV
  • Free toiletries
The current price is CNY272
CNY299 total
May 31 - Jun 1

Room options

Available filters for rooms
Showing 49 of 49 rooms

View all photos for Single Room, 1 Bedroom, Smoking

Free WiFi

Single Room, 1 Bedroom, Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Twin Room, 2 Bedrooms, Smoking

Free WiFi

Twin Room, 2 Bedrooms, Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Single Room, 1 Bedroom, Non Smoking

Free WiFi

Single Room, 1 Bedroom, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Twin Room, 2 Bedrooms, Non Smoking

Free WiFi

Twin Room, 2 Bedrooms, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Triple Room, 3 Bedrooms, Smoking

Free WiFi

Triple Room, 3 Bedrooms, Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Triple Room, 3 Bedrooms, Non Smoking

Free WiFi

Triple Room, 3 Bedrooms, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Double Room, 1 Double Bed, Smoking

Free WiFi

Double Room, 1 Double Bed, Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room, 1 Double Bed, Non Smoking

Free WiFi

Double Room, 1 Double Bed, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Single Room, 1 Bedroom, Smoking

Free WiFi

Single Room, 1 Bedroom, Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Single Room, 1 Bedroom, Smoking

Free WiFi

Single Room, 1 Bedroom, Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Single Room, 1 Bedroom, Smoking

Free WiFi

Single Room, 1 Bedroom, Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Single Room, 1 Bedroom, Smoking

Free WiFi

Single Room, 1 Bedroom, Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room, 1 Double Bed, Smoking

Free WiFi

Double Room, 1 Double Bed, Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

Double Room, 1 Double Bed, Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room, 1 Double Bed, Smoking

Free WiFi

Double Room, 1 Double Bed, Smoking

  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room, 1 Double Bed, Smoking

Free WiFi

Double Room, 1 Double Bed, Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Single Room, 1 Bedroom, Non Smoking

Free WiFi

Single Room, 1 Bedroom, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Single Room, 1 Bedroom, Non Smoking

Free WiFi

Single Room, 1 Bedroom, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Single Room, 1 Bedroom, Non Smoking

Free WiFi

Single Room, 1 Bedroom, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Single Room, 1 Bedroom, Non Smoking

Free WiFi

Single Room, 1 Bedroom, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room, 1 Double Bed, Non Smoking

Free WiFi

Double Room, 1 Double Bed, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room, 1 Double Bed, Non Smoking

Free WiFi

Double Room, 1 Double Bed, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room, 1 Double Bed, Non Smoking

Free WiFi

Double Room, 1 Double Bed, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room, 1 Double Bed, Non Smoking

Free WiFi

Double Room, 1 Double Bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room, 2 Bedrooms, Smoking

Free WiFi

Twin Room, 2 Bedrooms, Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Twin Room, 2 Bedrooms, Smoking

Free WiFi

Twin Room, 2 Bedrooms, Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Twin Room, 2 Bedrooms, Smoking

Free WiFi

Twin Room, 2 Bedrooms, Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Twin Room, 2 Bedrooms, Smoking

Free WiFi

Twin Room, 2 Bedrooms, Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Twin Room, 2 Bedrooms, Non Smoking

Free WiFi

Twin Room, 2 Bedrooms, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Twin Room, 2 Bedrooms, Non Smoking

Free WiFi

Twin Room, 2 Bedrooms, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Twin Room, 2 Bedrooms, Non Smoking

Free WiFi

Twin Room, 2 Bedrooms, Non Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Twin Room, 2 Bedrooms, Non Smoking

Free WiFi

Twin Room, 2 Bedrooms, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Triple Room, 3 Bedrooms, Smoking

Free WiFi

Triple Room, 3 Bedrooms, Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Triple Room, 3 Bedrooms, Smoking

Free WiFi

Triple Room, 3 Bedrooms, Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Triple Room, 3 Bedrooms, Smoking

Free WiFi

Triple Room, 3 Bedrooms, Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Triple Room, 3 Bedrooms, Smoking

Free WiFi

Triple Room, 3 Bedrooms, Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Triple Room, 3 Bedrooms, Non Smoking

Free WiFi

Triple Room, 3 Bedrooms, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Triple Room, 3 Bedrooms, Non Smoking

Free WiFi

Triple Room, 3 Bedrooms, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 3 Twin Sofa Beds
  • Free WiFi

View all photos for Triple Room, 3 Bedrooms, Non Smoking

Free WiFi

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Triple Room, 3 Bedrooms, Non Smoking

Free WiFi

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Triple Room, 3 Bedrooms, Non Smoking

Free WiFi

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Twin Bed Room Non Smoking

Free WiFi

Twin Bed Room Non Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Triple Non Smoking

Free WiFi

Triple Non Smoking

  • Sleeps 3
  • Free WiFi

View all photos for Double Room -Smoking

Lobby

Double Room -Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Double Room Non-Smoking

Lobby

Double Room Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Standard Single Room Non Smoking

Free WiFi

Standard Single Room Non Smoking

  • Sleeps 1
  • Free WiFi

View all photos for Triple -Smoking

Free WiFi

Triple -Smoking

  • Sleeps 3
  • Free WiFi

View all photos for Twin Bed Room-Smoking

Free WiFi

Twin Bed Room-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Standard Single Room Smoking

Free WiFi

Standard Single Room Smoking

  • Sleeps 1
  • Free WiFi

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8.2 out of 10, Very Good, 857 reviews
The price is CNY384
CNY422 total
Jun 7 - Jun 8
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About the neighborhood

Map
471 Asahimachi, Matsue, Shimane, 690-0003

What's nearby

  • Shirakata Tenman-gu Shrine - 10 min walk - 0.9 km
  • Lake Shinji - 11 min walk - 0.9 km
  • Shimane Prefectural Art Museum - 11 min walk - 1.0 km
  • Shimane Art Museum - 12 min walk - 1.1 km
  • Matsue Castle - 3 min drive - 2.5 km

Getting around

  • Izumo Airport (IZO) - 33 min drive
  • Yonago Airport (YGJ) - 50 min drive
  • Matsue Station - 7 min walk
  • Tamatsukurionsen Station - 15 min drive
  • Inonada Station - 26 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪出雲そば たたらや - ‬7 min walk
  • ‪ドトールコーヒーショップ - ‬7 min walk
  • ‪奥出雲そば処 一福 松江駅前テルサ店 - ‬7 min walk
  • ‪根っこ - ‬2 min walk

About this property

Matsue Universalhotel

  • At Matsue Universalhotel , you'll be within a 10-minute drive of Tamatsukuri Hot Spring. Free perks include WiFi and buffet breakfast daily between 6:30 AM and 8:30 AM.

At a glance

DONE

Hotel size

    • 316 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Check-out time is 10:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Height restrictions apply for onsite parking
    • Onsite parking includes off-street options
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–8:30 AM
  • Hosted evening meals daily for a surcharge
  • Restaurant

Services

  • 24-hour front desk
  • Laundry facilities

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Electric kettle
  • Slippers

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Stay connected

  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Hosted evening meal costs JPY 1

Parking

  • Parking height restrictions apply

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

This property does not have elevators.

This property only accepts cash.

Also known as

Matsue Universalhotel Hotel

Matsue Universalhotel Matsue

Matsue Universalhotel Hotel Matsue

Frequently asked questions

Does Matsue Universalhotel offer free cancellation for a full refund?

Yes, Matsue Universalhotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Matsue Universalhotel ?

Sorry, pets aren't allowed.

What are the check-in and check-out times at Matsue Universalhotel ?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 10:00 AM.

Are there restaurants at or near Matsue Universalhotel ?

Yes, there's an onsite restaurant.

What's the area around Matsue Universalhotel like?

Matsue Universalhotel is a short 7-minute walk from Matsue Station and 13 minutes' walk from Shimane Prefectural Art Museum.

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Reviews

Reviews

6.8

Good

5.8

Cleanliness

6.0

Amenities

7.4

Staff & service

5.6

Property conditions & facilities

Reviews

Verified

8/10 Very good

Staff here make a good hotel better. Front desk and housekeeping are very helpful and friendly. This hotel was a good value and an excellent location
Brenda, 2-night trip
Verified

10/10 Exceptional

Across the street from the train station, deteriorating surfaces throughout the hallways, the elevators and the rooms! That being said, with the exceptional friendliness of the staff at check-in, the phenomenal breakfast and dinner, for free, as well as the service displayed by taking my baggage up to the room and leaving a smiley note was exceptional!! I believe for being a Solo Traveler and just stand for one night, I can put up with a lot of minutiae, for the low price for the accommodation and the tremendous amount of food morning and evening with an exceptionally courteous and smiling reception staff and food caterers I would highly suggest people stay here and ignore the oldness and and some of the areas in the bathroom some mold because equality of the dinner and breakfast is beyond belief and it is free for a small room price! Thanks staff!
Richard, 1-night trip
Verified

8/10 Very good

It was a nice hotel. We had no problem with the cleanliness or the service. The room was comfortable and the free dinner was nice to have. Recommended.
Justin, 1-night trip
Verified

8/10 Very good

Could be cleaner a bit but it was fine
Duke, 1-night trip
Verified

8/10 Very good

I stayed for one week. The stuff are friendly eventhough they can not speak English (most of them). The is free ticket for breakfast and dinner which I enjoyed.
Mohammadreza, 3-night trip
Verified

6/10 Good

It is so so
Yasuyuki, 1-night trip
Verified

6/10 Good

It’s was cheap but it was an Old building, staining on floors, dinged and needing updating and repair
Seisho, 1-night trip
Verified

4/10 Fair

low cost but ….
Yuji, 2-night trip
Verified

10/10 Exceptional

This hotel is right in front of Matsue Station. The free buffet breakfast is pretty good, and they also serve dinner. I had today’s special while my son had curry rice. I thought the dinner was just okay, but my son said he really liked the curry. Since dinner was free, we decided to go out for a drink afterward. It took less than a minute to walk to the station building, where there are some restaurants and shops. We chose a Japanese-style pub and enjoyed some local sake. If you’re looking to save money on your trip, this is a good place to stay. There’s even a Starbucks in the station building. Matsue is quiet and beautiful. I thought it wasn’t a very popular destination, but there were more tourists than I expected.
miho, 1-night trip
Verified

8/10 Very good

離車站近是最大優點，提供早晚餐也很不錯。
CHIUYU, 4-night trip
Verified

6/10 Good

是個舊旅館，大致算乾淨，有提供早晚2餐算是物超所值了。
CHIUYU, 3-night trip
Verified

8/10 Very good

とにかく宿泊費の安さだけでいつも泊まってます
TAKASHI, 1-night trip
Verified

10/10 Exceptional

安い、駅から近い
ケイジ, 1-night trip
Verified

8/10 Very good

スタッフの対応は丁寧でした 朝食だけ無料かと思ったけど夕食も無料だったのは嬉しい誤算でした 浴室内、部分的に汚れを見つけたのでシャワーついでに掃除しておきました (客によったら気にする人もいるかな…) 宿泊者限定だけど入口横に喫煙所 あったので喫煙者にとっては数少ない 喫煙者に優しいホテルなのかなと思いました(喫煙OKの部屋だったので部屋でも吸える) 全体的に古さを感じる建屋だけどエレベーターのボタンとか少しずつでも修理できるともっと印象よくなるかなと思いました
TOMOKI, 2-night trip
Verified

8/10 Very good

朝夕食付きでかなりお値打ちに泊まれました
紀美子, 1-night trip
Verified

10/10 Exceptional

とても良かった
鮎子, 1-night trip
Verified

8/10 Very good

部屋は広めで綺麗でした。スタッフも親切で丁寧でした。只母が足が良くないのでキャリーを持ちながら入り口の階段を使うのはしんどそうでした。
MAYUMI, 1-night trip
Verified

8/10 Very good

あの料金で夕食付というのがいい。
Tatsuya, 3-night trip
Verified

2/10 Poor

部屋は埃が多く、バスルーム🈚️には前泊者と思われる人の髪の毛が残っており清掃不十分と感じました。
Yoshiaki, 4-night trip
Verified

6/10 Good

受付の方がとても丁寧な対応で良かったです。
yukiko, 1-night trip
Verified

8/10 Very good

大浴場とサウナが利用出来なかったのが、残念でした。
コウシン, 2-night trip
Verified

6/10 Good

安く泊まれてよかった。
直樹, 1-night trip
Verified

10/10 Exceptional

朝食も無料で助かりました。駐車場も併設されているのでとても便利です。
Yuki, 1-night trip
Verified

6/10 Good

4年前に2週間連泊して以来、3連泊での宿泊をさせて頂きました。 感想を述べさせて頂きます。 ①バスルームはカビが目立ちました。 ②客室内は古さはありますが清掃が綺麗にしてありました。 ③エアコンは、吸込口、吹出口、回転羽全てがホコリまみれで風の出方も悪くなっていたようでした。 1月上旬に宿泊しましたが部屋が暖かくなりにくく就寝時も寒かったです。 追加の毛布があったらよかったと思いました。 ④朝夕食は、スタッフの皆さんもフレンドリーでなかなか美味しく頂くことが出来ました。 Wi-Fiは、以前は1Fフロント近くしか接続できませんでしたが、今回宿泊時は部屋内でも接続できるようになっており大変重宝しました。
Yoshiaki, 3-night trip
Verified

8/10 Very good

無料の朝夕食は最高。これからも続けてほしい。
ツヨシ, 1-night trip