WiFi couldn’t connect, we got locked out of our room for 3 hours because the battery died. But they just kept making me run up to the room to try new keys and come back to the front desk (with my three children) to tell them that key also didn’t work. I went back and forth 5 times before they even offered to check it out. Then they went up and the battery was dead on the door so the key was never the problem. Told us we had to wait on maintenance. Waited a while. Never got an apology or any offer for the inconvenience. They charged $20 for parking. The bath tub literally as soon as we checked in had hair and grime in it. Again, no apology or anything. The breakfast buffet consisted of two hot items, the rest was cereal and muffins. Overall just not a good stay. Paid $700 for two nights.
Jessica
Jessica,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 5 日
Little scam
The breakfast was good, but when I made the reservation didn’t say anything about a parking fee and that was the main reason I choose that hotel and when I got there I had to pay an $80 parking fee 💀
Raiza
Raiza,8 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 31 日
Jessica
Jessica,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 30 日
Elizabeth
Elizabeth,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 29 日
Margaret
Margaret,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 25 日
Bobbie
Bobbie,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 24 日
TAKANORI
TAKANORI,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 22 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 21 日
Very Clean
I was only there for one night, so I can't speak too much on all the amenities, but overall the entire hotel was very clean and well-maintained and certainly a good option to stay in Columbus - cheaper than downtown, but still close enough to the city core that nothing is too far.
Christopher
Christopher,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 18 日
Michael
Michael,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 15 日
Never again
The room was filthy and when I told someone about it I was told it would be deep cleaned but no one showed up. The next day I said again and one of the manager on duty showed up, took pictures and again guaranteed to somebody would come and do a deep clean. They finally showed up and still I had to call and ask for more cleaning because I was here in the bathroom on the walls before we left, there was hair on the ceiling before we left the air conditioner went out in the bleeding. The office manager on duty was extremely rude. I did not know she was a manager on duty. She just told me she put it on the books for maintenance to come and look at it. Finally it was fixed. Might this day at this hotel was absolutely horrible and I will never recommend this chain to anybody.
Theresa
Theresa,7 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 15 日
真实旅客
1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 13 日
Brett
Brett,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 5 日
Lisa
Lisa,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 30 日
The front desk was very accommodating and friendly.
Becky
Becky,4 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 29 日
Serena
Serena,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 27 日
Brenda
Brenda,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 22 日
Great family stay!! Would highly recommend. Clean, spacious and friendly staff. My kids said it was one of their best hotel visits!
Jill
Jill,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 20 日
Brandi
Brandi,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 19 日
Great night sleep!
Really comfortable and incredible beds! My mom and I both had one of our best nights of sleep in a hotel that I can remember. We also received a great text in advance asking if we needed anything (and they responded)!
Kelly
Kelly,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 17 日
Staff was incredibly friendly, room was bigger than expected and comfortable
Sierra
Sierra,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 16 日
Lonnie
Lonnie,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 14 日
Staff check in were not friendly or knowledgeable. Until a younger employee came in and got things moving. Breakfast was listed as starting @ 6:30 and wasn’t served until 7:00. There are no brochures in the room that give information about the hotel or amenities.