Station Hotel

2.5 star property
Norwich hotel on river

Choose dates to view prices

By the Norfolk Broads, Station Hotel offers a tranquil retreat. Stay connected with in-room WiFi and enjoy the presence of multilingual staff. Guests appreciate the hotel’s peaceful atmosphere.

Reviews

5.0 out of 10

Popular amenities

  • Free WiFi
  • Non-smoking

Main amenities (3)

  • Daily housekeeping
  • Multilingual staff
  • Limited hour front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Single Room

  • City view
  • 8 sq m
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

Standard Double Room

  • City view
  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Deluxe Double Room

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Deluxe Triple Room

  • City view
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed
  • Free WiFi

Similar properties

Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

About the neighborhood

Map
5-7 Riverside Rd, Norwich, England, NR1 1SQ

What's nearby

  • Norfolk Broads - 1 min walk - 0.1 km
  • Norwich Riverside Walk - 6 min walk - 0.5 km
  • Norwich Cathedral - 10 min walk - 0.9 km
  • Carrow Road Stadium - 10 min walk - 0.9 km
  • Norwich Castle - 12 min walk - 1.0 km

Getting around

  • Norwich (NWI-Norwich Intl.) - 18 min drive
  • Norwich Station - 2 min walk
  • Cantley Station - 17 min drive
  • Salhouse Station - 18 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪Coach and Horses - ‬5 min walk
  • ‪The Jubilee - ‬5 min walk
  • ‪The Queen of the Iceni (Wetherspoon) - ‬5 min walk
  • ‪Subway - ‬2 min walk

About this property

Station Hotel

  • Station Hotel offers a fantastic location, putting you just steps from Norfolk Broads.

At a glance

DONE

Hotel size

    • 17 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10:30 AM
DONE

Special check-in instructions

    • The front desk is open daily from 10:00 AM - 10:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Services

  • Front desk (limited hours)
  • Multilingual staff

Facilities

  • 1 building/tower
  • Traditional architecture

Accessibility

  • Upper floors accessible by stairs only
  • 6 stairs to reach property
  • Thin carpet in public areas
  • Thin carpet in room
  • Hardwood flooring in public areas

Room amenities

Be entertained

  • 28-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Heating
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Hydromassage showerhead
  • Shower only
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Desk chair

Food and drink

  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • Water-efficient toilets only

Fees & policies

Policies

Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard

Also known as

Station Hotel Hotel
Station Hotel Norwich
Station Hotel Hotel Norwich

Frequently asked questions

Does Station Hotel offer free cancellation for a full refund?

Yes, Station Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Station Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Station Hotel?

Sorry, there's no onsite parking at Station Hotel.

What are the check-in and check-out times at Station Hotel?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Check-out time is 10:30 AM.

What's the area around Station Hotel like?

Station Hotel is located by the river in Thorpe Hamlet, a short 2-minute walk from Norwich Station and 5 minutes' walk from Norwich Riverside Walk.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Station Hotel Reviews

5.0

5.4

Cleanliness

4.4

Amenities

4.8

Staff & service

5.0

Property conditions & facilities

Reviews

Verified

8/10 Very good

A simple place to stay

Simple comfortable location to stay at.
1-night trip
Verified

8/10 Very good

Good

It was good for the money and very convenient location.
Dalasteen, 5-night trip
Verified

8/10 Very good

As I expected for the price in an excellent location clean and comfy
w r, 1-night trip
Verified

8/10 Very good

spacious very comfortable room. Shower a bit cramped but easy to work. Convenient for trains and buses.
Ann, 1-night trip
Verified

6/10 Good

This hotel was very basic but comfortable. No one was there to serve you and the reception had no receptionist. The room itself was clean, comfortable and safe with a good en suite shower.
Tomas, 3-night trip
Verified

10/10 Exceptional

This hotel was lovely,staff really friendly on check in, card machine wasn’t working so had to pay cash( no problem) everything clean and well looked after.
Adrienne, 1-night trip
Verified

8/10 Very good

No issues room was basic clean . Shower and toilet spotless very quiet Walking distance to station and city centre
Tracy, 1-night trip
Verified

8/10 Very good

Room was warm and comfortable. Very clean. Could have done with a mat for shower.
Ann, 1-night trip
Verified

8/10 Very good

Was difficult to get into property as they keep the door locked and no staff were ever on-site during our stay. Once we managed to get into our room (by phoning numbers posted on the doors multiple times) our stay was fine. The room was spacious, but twin mattress in our room had a significant sag in the middle that made getting comfortable a challenge. We were given 2 towels for 3 people. Location was very convenient. Easy walking to train station, centre of town, and historic buildings.
Charlotte, 1-night trip
Verified

2/10 Poor

DO NOT STAY HERE

States reception open 10am to 10pm. This is a lie. Stood out in cold for 10 mins as no one there. Another guest let us in. Called numerous times to be told key in room. Then told my fault they didn’t tell me in advance. Bed was old and very uncomfortable. Bathroom fan and water pipes from other rooms was horrendously noisy ALL night. Room was clean shower tiny only one set of towels which were damp. No one available at all.
Roscina, 1-night trip
Verified

4/10 Fair

The net curtains looked like a cat had been climbing through them the towel felt like a piece of card .the wall had a lovely stain too. It took forever to gain access I had to make about 15 calls before I eventually got through. Then when I finally got in the internet was not working properly and I got no apology just told must be the weather???? It was not windy or rainy not even that cold to be honest I'd not bother again this isn't budget it's a mess the bedding was clean but quietly paper thin I'd give it A big miss there are better places at a better price
Sonia, 1-night trip
Verified

4/10 Fair

Poor communication

The phone number on thier website doesn't work. They didn't respond to either of my two email enquiries. When we arrived there was no one on reception to let us in and we had to call a mobile number that was stuck to the front door with poor instructions as to what to do if no one was in. When calling both mobile numbers neither of them were answered and we were only able to get in because a fellow guest let us in. The room was good and was quiet at night with the only disruption being that of the hotel owner talking loudly on the phone in the middle of the night.
Here is a number of you want to contact them as the number on the website is wrong.
3-night trip
Verified

4/10 Fair

Not great but slept okay.

The phone number on thier website doesn't work. They didn't respond to either of my two email enquiries. When we arrived there was no one on reception to let us in and we had to call a mobile number that was stuck to the front door with poor instructions as to what to do if no one was in. When calling both mobile numbers neither of them were answered and we were only able to get in because a fellow guest let us in. The room was okay, the images on the website are misleading as to the quality or the room ad there were a lot of cracks in the walls. The room was quiet at night with the only disruption being that oc the hotel owner talking loudly on the phone in the middle of the night.
Here is a number of you want to contact them as the number on the website is wrong.
3-night trip
Verified

2/10 Poor

Never again

Tv was broken, screen all cracked, no phone chargers, not enough toilet paper, small lamp broken, stuffed in a drawer. Pillows passed under a steam roller. Ad stated resturant, but zero food available at anytime. Not enough parking available. Other hotels in street, allow longterm parking with large ticket hotel gives you to stick in car. Hotel says we do not do. Yeah they do not do, but the rest do. I stayed at this hotel because i was going to arrive late. But great i can get meal. So i booked on false info. Booked for two nights, room not cleaned for second night, so toilet paper not replenished. Will never ever stay in such a such a hotel ever again. No staff at check out to demand a big discount
Ged, 2-night trip
Verified

2/10 Poor

Not a hotel, not a guest house or B&B, just a rundown place with rooms to let... Potential customers of this hotel should consider carefully whether or not to reside at this rundown, unclean and unwelcoming accommodation despite its good location close to the station and the city centre. On approach to the front door of the ‘hotel’ it was apparent that I had made an awful choice of a place to stay for the night given the broken tiles, dirty windows and the locked entrance door. When the lady finally answered the door, it then took her ages to locate my booking and finally check me in. The corridors leading to the room had stained carpets and an awful smell. The double room was dreadful, the bed was pushed into the corner, had no bedside cabinet, the bed was dressed with old, worn out linen with thin duvet and flat pillows, however, it was the ancient, clapped out mattress meant that sleep was difficult and uncomfortable. There was Wi-Fi yet it was useless, the TV though new was missing most of the free channels. The window had no view as it had obscured glass. As for the en-suite bathroom this was so unclean I felt very uncomfortable using it, there were layers of scum and mould throughout together with cracked tiles everywhere. Noise was a constant issue, mainly from the loud plumbing and other guests in the rooms above. This ‘hotel’ offered no food or drink offering, not even breakfast. So, how the proprietors can call this a hotel is beyond me.
Anthony, 1-night trip
Verified

10/10 Exceptional

Room was clean, friendly stuff, good Wi-Fi!
Rimantas, 1-night trip
Verified

8/10 Very good

value for money close to the station and football ground
MR STEPHEN, 1-night trip
Verified

8/10 Very good

Yes.
Edvaldo, 1-night trip
Verified

2/10 Poor

Room neglected .. no staff onsite
Ibukunoluwa, 1-night trip
Verified

2/10 Poor

Horrible place

Dont bother staying here, disgusting
Fobi, 2-night trip
Verified

2/10 Poor

Window not closing, ankle breaking under carpet, unusable kettle, no shower curtain, active bed bug. reception in hiding. Booked two nights, but left before 8am after first night.
Maureen, 2-night trip
Verified

8/10 Very good

Value for money
Josephine, 1-night trip
Verified

4/10 Fair

No a superior double room at all , there was mould and water marks in the walls , only one cup , small bed , shower was like a closet , window was locked shut without the key available , the sink constantly dripped
Benjamin, 1-night trip
Verified

2/10 Poor

No spoon for mixing coffee and rea with. Only 1 towel when booked for 2 people. Didn't feel safe.
Rani, 1-night trip
Verified

2/10 Poor

Worst so called hotel ever,wouldn’t deem it fit for prisoners. Firstly took over an hour to access as there’s no staff on site despite claims there is staff. Smashed tv with broken glass,kettle didn’t work and kept switching off,no smoke alarm,huge crack in the outside pane of the window,hole in the bathroom door, the room was beyond freezing,shower didn’t work,uncomfortable bed full of springs,pillows paper thin,and no proper duvet just a paper thin shiny sheet. When staff did come in the morning they were beyond rude,just awful attitude.check out initially said 11 then changed to 10.30 despite the sign on the bedroom door still saying 11.00, at 9.30 staff were banging on the door demanding check out. The place should be condemned and knocked down not just closed down
ryan, 2-night trip