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Hey-Aparthotel

Adults-only hotel within easy reach of La Grand Place

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When you stay at Hey-Aparthotel, you'll be within a 10-minute drive of La Grand Place and Brussels Christmas Market. Also, Avenue Louise and Tour & Taxis are within a short drive. Public transportation is just a short walk: Delacroix Station is 4 minutes and Clemenceau Station is 8 minutes.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Free WiFi
  • Air conditioning
  • Non-smoking

Feel at home (6)

  • Kitchenette
  • Private bathroom
  • Blackout drapes/curtains
  • In-room climate control (air conditioning)
  • Premium bedding
  • Free parking nearby
The current price is CNY622
CNY816 total
includes taxes & fees
Jun 1 - Jun 2

Room options

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Showing 12 of 12 rooms

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Premium bedding, Select Comfort beds, desk, laptop workspace

Standard Studio

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Comfort Studio

Premium bedding, Select Comfort beds, desk, laptop workspace

Comfort Studio

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

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Comfort Apartment | Premium bedding, Select Comfort beds, desk, laptop workspace

Comfort Apartment

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Comfort Apartment

Comfort Apartment | Premium bedding, Select Comfort beds, desk, laptop workspace

Comfort Apartment

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Studio

Standard Studio | Premium bedding, Select Comfort beds, desk, laptop workspace

Standard Studio

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Studio

Premium bedding, Select Comfort beds, desk, laptop workspace

Standard Studio

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Studio

Premium bedding, Select Comfort beds, desk, laptop workspace

Standard Studio

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Studio

Standard Studio | Private kitchen | Microwave, stovetop, electric kettle, cookware/dishes/utensils

Standard Studio

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Studio

Premium bedding, Select Comfort beds, desk, laptop workspace

Standard Studio

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Comfort Studio

Premium bedding, Select Comfort beds, desk, laptop workspace

Comfort Studio

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Comfort Studio

Premium bedding, Select Comfort beds, desk, laptop workspace

Comfort Studio

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Comfort Studio

Premium bedding, Select Comfort beds, desk, laptop workspace

Comfort Studio

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

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includes taxes & fees
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About the neighborhood

Map
146a Rue Heyvaert, Brussels, 1070

What's nearby

  • National Museum of the Resistance - 7 min walk - 0.7 km
  • Cantillon Brewery - 9 min walk - 0.8 km
  • Midi Market - 14 min walk - 1.2 km
  • Brussels South Railway Station - 17 min walk - 1.5 km
  • La Grand Place - 7 min drive - 3.2 km

Getting around

  • Brussels Airport (BRU) - 38 min drive
  • Charleroi (CRL-Brussels South Charleroi) - 56 min drive
  • Antwerp (ANR-Antwerp Intl.) - 68 min drive
  • Brussels-West Station - 12 min walk
  • Brussels-South Station - 15 min walk
  • Brussels (ZYR-Brussels Midi Train Station) - 18 min walk
  • Delacroix Station - 4 min walk
  • Clemenceau Station - 8 min walk
  • Duchesse de Brabant Tram Stop - 8 min walk

Restaurants

  • ‪Pizzamore - ‬4 min walk
  • ‪Cantillon Brewery - ‬8 min walk
  • ‪Taverne Tête De Boeuf - ‬1 min walk
  • ‪Le Méditerranéen - ‬5 min walk
  • ‪La Paix - ‬1 min walk

About this property

Hey-Aparthotel

  • When you stay at Hey-Aparthotel, you'll be within a 10-minute drive of La Grand Place and Brussels Christmas Market. Also, Avenue Louise and Tour & Taxis are within a short drive. Public transportation is just a short walk: Delacroix Station is 4 minutes and Clemenceau Station is 8 minutes.

At a glance

DONE

Hotel size

    • 12 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM
DONE

Special check-in instructions

    • There is no front desk at this property
    • Guests will receive an email within 72 hours before arrival with check-in instructions; access will be through a private entrance
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Free offsite parking nearby
    • Street parking available
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Accessibility

  • Upper floors accessible by stairs only
  • Tile flooring in room

Room amenities

Home comfort

  • Climate-controlled air conditioning and heating
  • Portable fan
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Select Comfort mattress

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Office
  • Free WiFi (speed of 50+ Mbps)
  • Desk chair

Food and drink

  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishes, and utensils
  • Dining table

More

  • Mobile key entry
  • Guidebooks/recommendations

Fees & policies

Refundable deposits

  • Deposit: EUR 80 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 5.60 per room, per night

Policies

This property does not have elevators.

This property accepts debit cards. Cash is not accepted.

Also known as

Hey Aparthotel

Hey-Aparthotel Hotel

Hey-Aparthotel Brussels

Hey-Aparthotel Hotel Brussels

Frequently asked questions

Does Hey-Aparthotel offer free cancellation for a full refund?

Yes, Hey-Aparthotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hey-Aparthotel?

Sorry, pets aren't allowed.

Is parking offered on site at Hey-Aparthotel?

No, unfortunately, but there's free parking nearby.

What are the check-in and check-out times at Hey-Aparthotel?

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM. Check-out time is 10:00 AM.

Is there an onsite casino at Hey-Aparthotel?

No, this hotel doesn't have a casino, but Grand Casino Brussels (7-min drive) is nearby.

Does Hey-Aparthotel have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchenette is available in every room, and also includes a stovetop, a microwave, and cookware.

What's the area around Hey-Aparthotel like?

Hey-Aparthotel is a short 4-minute walk from Delacroix Station and 15 minutes' walk from Midi Market.

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Reviews

Hey-Aparthotel Reviews

7.8

Good

8.6

Cleanliness

7.0

Amenities

8.0

Staff & service

8.2

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

A lovely stay, lovely staff and extremely clean property inside, no complaints, thank you!
Calum, 3-night trip
Verified

8/10 Very good

comfortable and clean

the place was clean, comfortable and well equiped, although a little smaller than the impressions i had from looking at the pictures online
2-night trip
Verified

10/10 Exceptional

The studio apartment was the perfect stay for our trip to Brussels. It is about a 25 minute walk from the Grande Place, but it has easy access to trains and buses to get around quicker. Even though the area is not necessarily the bougiest, it is very safe and everyone is nice. The staff was also attentive and made sure to check in if we ever needed anything. Overall, I would definitely come back and stay here again!
Olga, 3-night trip
Verified

10/10 Exceptional

Great and comfy stay. Kitchenette and toilet well equipped. Hard time getting the hob to work but otherwise no other issues. Check in and key collection was smooth-you receive a code for the door and to get your key on the day you arrive.
4-night trip
Verified

8/10 Very good

Good accommodation in an unloved environment

The room was fine. No TV which we hadn't seen at booking. Once you have your entrance fob it was a little unclear where it went. Someone helped us. The arrival and check out time is later and earlier than other places (4pm and 10am). It is located in a very unloved environment. The front door is beside a cafe where the visitors use the front door step as a meeting point. They moved but it feels a little uncomfortable.
2-night trip
Verified

8/10 Very good

Nice clean spacious room with plenty of electrical outlets. It was a bit noisy outside during the day, but with the windows closed it was barely audible. Staff were easily contactable and responded quickly. A couple of criticisms would be the lack of comfortable pillows (I found them a bit lumpy and small), and occasionally the bathroom sink drain was blocked, leading to some unpleasant odours when not being used for a prolonged period of time. Overall, I found this to be a pleasant stay and would consider returning here on a future trip to Brussels.
Tyrell, 2-night trip
Verified

10/10 Exceptional

Located in a bustling neighborhood during the day, we were surprised how quiet it got at night. Throw in the comforable beds and we slept like babies. Apartment had everything we needed. The owner connected with us on WhatsApp and was very attentive to our messages. The first few days we took the bus into town which was very easy. Then we realized we could walk there and it only took 5 minutes longer and saved us enough cash to buy a beer or coffee. Neighborhood was friendly and it felt safe. Only downside is the food stores nearby only carry African foods. They didnt have things like butter, eggs, cheese, bread, etc. But they had plenty of plantains, chili peppers, eggplant and other veg. It was a 15 minute walk to a bigger grocery store, so not too bad.
Jason, 4-night trip
Verified

4/10 Fair

READ BEFORE BOOKING! The room itself matched the description on the website — it was clean, adequately furnished, and appeared as shown in the photos. However, everything else was deeply concerning. The area surrounding the hotel felt extremely unsafe from the very first moment. As soon as we arrived, several men standing near the entrance and along the street started watching us closely while we got out of the taxi and entered the building. It was an uncomfortable situation that immediately made us feel uneasy. During the short time we were there, we witnessed drug dealing taking place in broad daylight, and the overall environment felt threatening and insecure. For safety reasons, we decided to leave the property shortly after checking in. After we left, I contacted the hotel to explain the situation and to request a refund for the unused nights. The response I received was shocking — the hotel offered to refund a small portion of the total amount, and only under the condition that I do not post a review about my experience. This kind of condition is completely unacceptable and unethical, not to mention unlawful. Guests should never be pressured or financially influenced to remain silent. Reviews exist to help other travelers make safe and informed choices, and attempting to suppress honest feedback is not only morally wrong but also against consumer protection laws. Despite the room being fine, the hotel‘s reaction makes it the absolute worst I‘ve ever witnessed
Melanie, 4-night trip
Verified

8/10 Very good

What I like: the check-in check-out were easy. I got what I needed in the room especially in the kitchen--there was even coffee! Location is fine, nearby shops and railway station. What I did NOT like: 1) the deal promised check-in time 3pm then in the next email after I paid it was "automatically" changed to 4pm, same as the check-out, first was 11pm then changed to this--"(before 10 a.m. - except if you have taken the "late check-out" which allows you to leave at 12 PM.)"--seems like an unfair deal... 2)the staff sent email to ask my email address 2 times and must put it a certain way because some Expedia system problem--but hey, this is the problem you need to fix not me, please respect my time. 3)in the kitchen, the stove was really difficult to turn on, and once it got turned on, the pot was not heavy enough to keep on the cooking temperature, had to add weight to the top, which cost more time and trouble... 4)after shower, there comes the kind of foul smell from the shower sink and it lasted for the whole night....5)not a single trash can in the room, inconvenient...
Liankki, 1-night trip
Verified

6/10 Good

Room and hallways were clean but the surrounding neighbourhood was extremely unkempt - there was garbage everywhere! The first day, I thought that it must be garbage day and that the wind had scattered pieces of loose trash, but it a was like that every day. The piles of garbage never went away. Once inside the room was quiet but the street was always busy. The cafe next door seemed to draw a large crowd at all times of the day and night. The culture of the neighbourhood is such that the streets and sidewalks are filled with men - rarely do you see women and if you do it is early morning or late afternoon with children in tow. As a woman travelling alone, it was a little unnerving to have to wade through the crowd to get to the hotel door. That said, I found the location to be convenient and close enough to walk (30-60 minutes) most places. There is a basic kitchen with a fridge, stove top, microwave and a kettle but **no coffee maker** (although there is instant coffee in a jar). In my opinion, the 4 pm check in time is too late and very inconvenient, especially if you are arriving from North America on a red-eye flight. There is no option for early luggage drop off. Overall, it was okay. The price per night was reasonable but it came with some trade offs.
Cheryl, 2-night trip
Verified

8/10 Very good

Nice place perfect for a few days .. a little way out of centre but Metros and Buses close by
David, 2-night trip
Verified

10/10 Exceptional

Nice and proper 👌... we really liked it
Ermonela, 1-night trip
Verified

10/10 Exceptional

Perfect

Nice place, usefull kitchen. There tram staion is opposite the hotel. We were happy to stay there. Thanks...
GULSUM, 1-night trip
Verified

4/10 Fair

The room was clean, spacious, and well equipped. However, there was a small internal room accessed from inside the bathroom with a loosely locked door, which felt unsafe and unsettling at night. The building has no elevator. The surrounding neighborhood was dirty, with garbage on the streets, and felt unsafe; there were people loitering and drinking outside. Check-in was listed as 15:00 and check-out at 10:00, but after booking I was informed check-in would only be possible after 16:00 due to cleaning, resulting in a very short stay for a full night’s charge. Although payment was completed through Hotels.com, an €80 credit-card pre-authorization was required to receive the access codes. Twelve days after checkout, the amount has still not been released, and my bank confirmed it is not a banking issue. Communication with the host was limited to WhatsApp and slow; a question about parking fees was only answered after checkout.
Amal, 1-night trip
Verified

10/10 Exceptional

The property itself is quite nice and my family and I were happy with it. The location isn't great--the neighborhood is questionable and there is a lot of trash on the sidewalks. Still, we weren't spending a lot of time in our room or in the neighborhood, so it suited our needs. My only complaint is that we were in need of additional towels and washcloths and we ran out of toilet paper in the bathroom, all of which I requested. The request was ignored.
Candice, 2-night trip
Verified

10/10 Exceptional

None
Emmanuel, 1-night trip
Verified

6/10 Good

The apartment is ok for a short stay , but the surrounding neighborhood is scary. The drivers we booked were hesitant in coming to the area. Some requested a nearby pick up. I asked one of the drivers if it was a bad neighborhood and he said it was.
Stanley, 2-night trip
Verified

4/10 Fair

I'm not a fan the fact the place has no staff (it's sign in yourself with a lock key system). The area it was in was a complete dump and frankly felt unsafe (at night). There was rubbish all over the streets, the pavements were badly damaged, the buildings are run down, graffiti everywhere, only very foreign shops operating and at night only men wandering around the streets.
Verified

2/10 Poor

This was by far the worst place we stayed at during our entire trip to Europe with family. The apartment was located in the middle of a dirty and unsafe neighborhood. There was no elevator, and we had to carry our suitcases up two long and steep flights of sharp stairs, which was incredibly difficult. The check-in process was horrible, no one was available to help us access the building. We were left waiting on the street for 20 minutes with our kids and luggage. Eventually, they sent a message and demanded an extra $20 for check-in at 3 PM, even though every other place we stayed had a standard check-in time starting at 3 PM with no extra fees. The studio itself was tiny, cramped, and not clean. There was barely any space between the bed and the kitchen area. During our stay, no cleaning was provided, and we were expected to take the trash out ourselves. On the day we checked out, they sent us a photo accusing us of not cleaning the apartment and then threatened legal action unless we left a five-star review. This was deeply disturbing. The staff and owners were extremely unprofessional and manipulative. Their behavior was not only unethical but also felt like a scam. We are writing this review to warn others, do not book this place. No family or traveler should have to go through this kind of experience.
Ramin, 2-night trip
Verified

4/10 Fair

J'ai passé un bon séjour. Mais les seuls bémols: l'heure d'arriver trop tard,l'heure de sortie trop tôt,une caution à régler avant l'accès dans le logement dont je n'avais pas l'information avant. Ce genre de situation peut devenir très malaisant surtout lorsque le budget n'était pas prévu.
Charlene, 1-night trip
Verified

2/10 Poor

La habitación era moderna pero la calefacción no funcionaba en condiciones .las vistas a un patio interior lleno de excremen tos y orín de animales.Y el barrio no lo recomiendo para nada y mucho menos si vas con menores. La sensación de inseguridad hasta que llegas al hotel es notoria y la suciedad en l mismo barrio es algo que no había visto nunca.Llegamos para cuatro noches y solo hicimos la primera.
María Antonia, 4-night trip
Verified

6/10 Good

Rien à redire sur le logement, chambre propre avec sdb agréable, petit coin cuisine, équipement correct. La localisation est également appréciable, à moins de 30 minutes à pied des principaux points d’interêt de Bruxelles. En revanche , le processus de réservations est avéré complexe : en plus du paiement sur Expédia, il vous est demandé de fournir un certain nombre d’autres données par e-mail et d’effectuer une pré-autorisation de paiement à hauteur de 80 euuros. Or, une telle procédure n’est explicitée à aucun moment dans la partie instructions sur Hôtels.com, contrairement à ce que prétend l’établissement. Dommage que la procédure soit aussi complexe pour un simple week-end.
Hélène, 2-night trip
Verified

8/10 Very good

J'ai fait une réservation dans un hôtel. À la fin, quand je suis arrivé, je n'ai pas trouvé la réservation. j'ai appelé le service client de Hotels et ils m'ont trouvé un autre hébergement dans un studio. Tout s'est bien passé malgré la galère.
Mohammed amine, 2-night trip
Verified

10/10 Exceptional

Je recommande

Séjour de 3 nuits à la découverte de Bruxelles. L’emplacement est plutôt bien, quartier vivant mai grâce au triple vitrage aucun bruit de la rue. À 4 min du Métro et 20 min à pied de la gare et du centre ( mannekenpis). L’équipement est bon, le minimum mais efficace. Propreté ok. Lit en bon état. Communication très bon pour récupérer les clés. Je recommande
Delphine, 3-night trip
Verified

10/10 Exceptional

Séjour agréable et calme

Appartement conforme aux photos! Quartier vivant. j'ai aimé! Je suis étonné de lire certains commentaires évoquant la sécurité, J'y ai passé 4 jours et 3 nuits et je rentrais au delà de minuit chaque fois, aucun incident vécu...Si le fait d'être un quartier fréquenté majoritairement par les noirs et arabes suffit pour déterminer le niveau d'insécurité, ça en dit long sur la pensée profonde de ces clients qui laissent ce genre de commentaires.
Velrich, 3-night trip