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Sheraton Puerto Rico Resort & Casino

4.0 star property
Bayfront hotel with spa, near Distrito T-Mobile

Choose dates to view prices

On the shores of San Juan Bay, Sheraton Puerto Rico Resort & Casino offers a family-friendly retreat. Indulge in a body wrap or hot stone massage at the onsite spa, take a dip in one of two pools, and unwind with Brazilian cuisine at one of four restaurants.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Casino
  • 4 restaurants and 4 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free beach shuttle
  • 24-hour fitness center
  • Beach towels
  • Valet parking
  • Self parking

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Private bathroom
  • Television
  • Garden
The current price is CNY1,562
CNY2,150 total
includes taxes & fees
May 3 - May 4

Why we love this property

Bay spa paradise
A full-service spa offers treatments from aromatherapy to reflexology. Soak in spring water bathtubs or unwind in the sauna after a garden stroll.
Culinary paradise
Four restaurants and a cafe satisfy every craving. Four bars provide evening excitement. Full breakfast with vegan options fuels the day.
Dreamy comfort for all
Egyptian cotton sheets paired with pillowtop mattresses elevate sleep quality. Spring water baths await after indulging in 24-hour room service.

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Traditional Room, 1 King Bed, City View

View from room

Traditional Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(78 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds, City View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Traditional Room, 2 Queen Beds, City View

9.2 out of 10
Wonderful
(80 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Bay View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Superior Room, 1 King Bed, Bay View

9.0 out of 10
Wonderful
(36 reviews)
  • Bay view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Bay View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Superior Room, 2 Queen Beds, Bay View

9.4 out of 10
Exceptional
(24 reviews)
  • Bay view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom, City View

Executive Suite, 1 Bedroom, City View | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Executive Suite, 1 Bedroom, City View

  • City view
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom

  • City view
  • 91 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Bay View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom, Bay View

  • Bay view
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Bay View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Balcony, Bay View

8.6 out of 10
Excellent
(23 reviews)
  • Bay view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony, Bay View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds, Balcony, Bay View

8.6 out of 10
Excellent
(20 reviews)
  • Bay view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (View)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom (View)

  • Bay view
  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 2 Bedrooms, Bay View

Presidential Suite, 2 Bedrooms, Bay View | Living area | 55-inch LED TV with cable channels, TV

Presidential Suite, 2 Bedrooms, Bay View

10.0 out of 10
Exceptional
(1 review)
  • Bay view
  • 210 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Tub)

  • City view
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Roll-In Shower)

  • City view
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed, City View (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Traditional Room, 1 King Bed, City View (Mobility Accessible, Tub)

  • City view
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

View from room

Traditional Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

  • City view
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds, City View (Hearing Accessible)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Traditional Room, 2 Queen Beds, City View (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed, City View (Hearing Accessible)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Traditional Room, 1 King Bed, City View (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Traditional Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Traditional Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Traditional Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

  • 91 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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  • Pool
  • Free breakfast
  • Pet friendly
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9.0 out of 10, Wonderful, 1,550 reviews
The price is CNY1,018
CNY1,481 total
includes taxes & fees
Apr 13 - Apr 14
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About the neighborhood

Map
200 Convention Boulevard, San Juan, 00907

What's nearby

  • Sheraton Casino - 1 min walk - 0.0 km
  • Distrito T-Mobile - 2 min walk - 0.3 km
  • Puerto Rico Convention Center - 4 min walk - 0.4 km
  • Coca-Cola Music Hall - 5 min walk - 0.5 km
  • Pan American Pier - 12 min walk - 1.1 km

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 16 min drive
  • Free beach shuttle

Restaurants

  • ‪Medalla Arena - ‬5 min walk
  • ‪Metropol Restaurant & Bar - ‬3 min walk
  • ‪Pudge’s Pizza - ‬4 min walk
  • ‪Patria Yards - ‬4 min walk
  • ‪Sazon Cocina Criolla - ‬4 min walk

About this property

Sheraton Puerto Rico Resort & Casino

Sheraton Puerto Rico Resort & Casino features a casino and puts you just steps from Puerto Rico Convention Center and Sheraton Casino. You can visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy, and Choices, one of 4 restaurants, serves breakfast and dinner. Other highlights include 4 bars/lounges, an outdoor pool, and a poolside bar. Fellow travelers say great things about the helpful staff and location.

At a glance

DONE

Hotel size

    • 503 rooms
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Children aged 5 and younger eat free breakfast
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 70 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • Onsite self parking (USD 20 per night)
    • Onsite valet parking (USD 28 per day; includes in/out privileges)
    • Wheelchair-accessible parking on site
DONE

Offsite

    • Free beach shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • 4 restaurants
  • 4 bars/lounges
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Children's menu
  • Children's games

What to do

  • Free beach shuttle
  • Sportsbook
  • Beach nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Ziplining nearby

Working away

  • 11 meeting rooms
  • Computer station
  • Conference center (41463 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach shuttle
  • Pool cabanas (surcharge)
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2009
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Casino
  • Full-service spa
  • 18 casino gaming tables
  • 448 casino slot machines
  • Casino VIP room
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • At least 80% lighting from LEDs
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • 55-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Spring water bathtub
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free local calls
  • Desk chair

Food and drink

  • Mini-fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Mobile key entry

Special features

Spa

Zen Spa Retreat has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open select days.

Dining

Choices - This restaurant serves breakfast and dinner.
The Bay Pool Bar & Grille - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
The Cafe - Onsite coffee shop. Open daily.
Texas de Brazil - This steakhouse specializes in Brazilian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Fees & policies

Refundable deposits

  • Deposit: USD 100.00 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 61.05 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Fitness center access
    • Fitness/yoga classes
    • In-room bottled water
    • In-room coffee
    • Phone calls (may be limited)
    • Pool access
    • Shuttle service

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 40 for adults and USD 20 for children

Children & extra beds

  • Rollaway beds are available for USD 40.0 per night
  • Guests must contact this property in advance to reserve high chairs

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 20 per night
  • Pets are allowed for an extra charge of USD 150 per accommodation, per stay

Parking

  • Self parking costs USD 20 per night
  • Valet parking costs USD 28 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Sheraton Puerto Rico Casino
Sheraton Puerto Rico Hotel & Casino
Sheraton Puerto Rico Hotel And Casino
Sheraton Puerto Rico Hotel San Juan
Sheraton Puerto Rico Hotel Casino San Juan
Sheraton Puerto Rico Hotel Casino
Sheraton Puerto Rico Casino San Juan
Sheraton Puerto Rico Hotel San Juan

Frequently asked questions

Does Sheraton Puerto Rico Resort & Casino offer free cancellation for a full refund?

Yes, Sheraton Puerto Rico Resort & Casino does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sheraton Puerto Rico Resort & Casino?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 10:00 PM.

Are pets allowed at Sheraton Puerto Rico Resort & Casino?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 70 lbs per pet. There's a charge of USD 150 per accommodation, per stay, and there's also a deposit of USD 20 per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Sheraton Puerto Rico Resort & Casino?

Yes. Self parking costs USD 20 per night. Valet parking costs USD 28 per day.

What are the check-in and check-out times at Sheraton Puerto Rico Resort & Casino?

Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at Sheraton Puerto Rico Resort & Casino?

Yes, the 21000 square-foot casino features 448 slot machines and 18 gaming tables. Sportsbook is offered.

What is there to do at Sheraton Puerto Rico Resort & Casino and nearby?

Have fun with activities like boat tours, fishing, and hiking, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Sheraton Puerto Rico Resort & Casino also has 4 bars, a casino, and a 24-hour fitness center, as well as spa services and a garden.

Are there restaurants at or near Sheraton Puerto Rico Resort & Casino?

Yes, there are 4 onsite restaurants, featuring Brazilian cuisine.

Does Sheraton Puerto Rico Resort & Casino have rooms with private hot tubs?

Yes, each room has a spring water bathtub.

What's the area around Sheraton Puerto Rico Resort & Casino like?

Sheraton Puerto Rico Resort & Casino is in Santurce, a short 4-minute walk from Puerto Rico Convention Center and 17 minutes' walk from Condado Beach. Travelers give top marks for the hotel's prime location.

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Reviews

Sheraton Puerto Rico Resort & Casino Reviews

9.0

Wonderful

9.4

Cleanliness

9.2

Amenities

9.2

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • The pool area was a definite highlight, with many guests praising its great views, spaciousness, and perfect spot for relaxation. (44 reviews)
  • The airport shuttle service was excellent and convenient. (3 reviews)
  • Breakfast was a highlight with many guests praising the variety and quality of the buffet. (9 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Food
Restaurant
Casino
Beach
Bed
View
Amenities

Reviews

Verified

10/10 Exceptional

The breakfast was amazing! Anything you could want they had it!
Sabrina, 4-night trip
Verified

10/10 Exceptional

I truly enjoyed my stay! The staff was friendly and the hotel was well kept!
Jennifer, 3-night trip
Verified

10/10 Exceptional

A very good pre cruise choice. I wish we stayed 2 nights rather than one. Easy access to good restaurants. We especially enjoyed Metropole just a stroll from the lobby. A quick uber to the pier. Would definitely stay again
Geraldine, 1-night trip
Verified

10/10 Exceptional

Excellent hotel and close to every thinng
Carole, 3-night trip
Verified

10/10 Exceptional

Great place to stay
Amber, 3-night trip
Verified

8/10 Very good

Great amenities, great service by hotel staff, location, and in-hotel activities.
Adrian, 3-night trip
Verified

10/10 Exceptional

This is a great infertile hotel. They are a great team together
Natasha, 12-night trip
Verified

8/10 Very good

Rooms were nice.
raymond, 5-night trip
Verified

10/10 Exceptional

Amazing hospitality
gracie, 3-night trip
Verified

10/10 Exceptional

Easy check-in and courteous service.
Michelle, 1-night trip
Verified

10/10 Exceptional

Convenient location.
Myriam, 2-night trip
Verified

10/10 Exceptional

The room service was great! Staff was very friendly and knowledgeable. Had a very comfortable stay.
Naina, 5-night trip
Verified

10/10 Exceptional

Checkin was fast
Marla, 1-night trip
Verified

10/10 Exceptional

Clean rooms, spacious for a group of 3. The staff was polite and we loved the restaurant access and the area where the hotel is is very good
Annie, 4-night trip
Verified

8/10 Very good

Staff was very friendly and courteous!
Prakash, 7-night trip
Verified

10/10 Exceptional

Excellent
Ruben, 1-night trip
Verified

8/10 Very good

Nice but overpriced with food and services
Katherine, 1-night trip
Verified

10/10 Exceptional

Excellent Place to Stay and Spa Amazing!
Jeanne Deliz, 1-night trip
Verified

10/10 Exceptional

The room was Clean and comfortable. The outdoor pool area was spacious with beautiful rooftop view of San Juan. The staff was particularly friendly and helpful.
Heather, 1-night trip
Verified

8/10 Very good

Staff was helpful and courteous!
ShaNeal, 3-night trip
Verified

10/10 Exceptional

The room was clean and it was in a great location
Patrinia, 3-night trip
Verified

10/10 Exceptional

Beautiful relaxing stay. Amenities and restaurants were great.
Veronica, 3-night trip
Verified

10/10 Exceptional

Excellent Place to Stay!
Jeanne, 1-night trip
Verified

10/10 Exceptional

Nice large hotel with nice bay views.Pool area was nice and bar food was good.Nice friendly staff .Short uber ride into old San Juan .
Richard, 6-night trip
Verified

10/10 Exceptional

The resort was nice and clean. It was fully staffed as well.
Cristine, 2-night trip