Sinclairs Retreat Ooty

3.5 star property
Mountain hotel in Ootacamund with restaurant and bar/lounge

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Photo gallery for Sinclairs Retreat Ooty

Cafe
Deluxe Suite | In-room dining
Terrace/patio
Children's play area - indoor
Lobby
In the heart of Ooty's historical district, Sinclairs Retreat Ooty offers a warm welcome. Enjoy a free breakfast buffet, unwind on the tranquil garden grounds or indulge in some fun at the playground and billiards/pool table. With in-room WiFi and multilingual staff readily available to assist you.

Reviews

6.4 out of 10
Good

Popular amenities

  • Airport transfer
  • Bar
  • Free breakfast
  • Gym
  • Free WiFi
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Free children's club
  • Fitness center
  • Room service
  • Coffee shop/cafe
  • Conference center
  • Business center
  • 4 meeting rooms
  • Meeting rooms
  • Airport pick-up service
  • Terrace

For families (6)

  • Children's club (free)
  • Playground on site
  • Rollaway/extra beds
  • Separate bathtub and shower
  • Separate bedroom
  • Television
The current price is CNY484
CNY508 total
includes taxes & fees
Oct 30 - Oct 31

Room options

Superior Room

Highlights

Heating
Free cribs/infant beds
LCD TV
Sofa bed
Separate bedroom
Premium bedding
Ceiling fan
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed

Premier Room, 1 Double Bed

Highlights

Heating
Free cribs/infant beds
LCD TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Ceiling fan
Separate bathtub and shower
  • 21 sq m
  • Valley view
  • Sleeps 3
  • 1 Double Bed

Exclusive Room

Highlights

Separate sitting area
Individually furnished
Heating
LCD TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Ceiling fan
  • 83 sq m
  • Sleeps 3
  • 1 Queen Bed

Deluxe Room

Highlights

Heating
Free cribs/infant beds
LCD TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Ceiling fan
Separate bathtub and shower
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed

Deluxe Suite

Highlights

Separate dining area
Heating
Free cribs/infant beds
LCD TV
Sofa bed
Separate bedroom
Premium bedding
Ceiling fan
  • 47 sq m
  • Valley view
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Map
Gorishola Road, Ootacamund, Tamil Nadu, 643 001

What's nearby

  • Government Botanical Gardens - 4 min drive - 2.5 km
  • Ooty Rose Garden - 4 min drive - 2.1 km
  • Mudumalai National Park - 5 min drive - 3.5 km
  • Ooty Lake - 6 min drive - 4.6 km
  • Doddabetta Peak - 8 min drive - 4.3 km

Getting around

  • Coimbatore (CJB) - 33.9 miles/54.5 km
  • Kateri Station - 33 min drive
  • Ooty Udhagamandalam Station - 45 min drive
  • Coonoor Station - 50 min drive
  • Airport pick-up service

Restaurants

  • ‪The Tea Factory - ‬5 min walk
  • ‪Sugar Dribble - ‬6 min drive
  • ‪Adyar Anandha Bhavan - ‬6 min drive
  • ‪Fortune Hotel Sullivan Court - ‬7 min drive
  • ‪The Planters Paradise - ‬6 min drive

About this property

Sinclairs Retreat Ooty

Bring the kids when you stay at Sinclairs Retreat Ooty in Ootacamund and they can enjoy the free kids' club. After getting a workout at the fitness center, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. A snack bar/deli, a terrace, and a garden are other highlights.

At a glance

DONE

Hotel size

    • 81 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: noon; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • The front desk is open daily from 8:00 AM - 8:00 PM
    • Front desk staffed during limited hours
    • To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
DONE

Transfers

    • Airport pickup (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • Hosted evening meals daily for a surcharge (reservations required)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Playground

What to do

  • Pool table
  • Mountain biking nearby
  • Safari nearby

Working away

  • Business center
  • 4 meeting rooms
  • Conference center (5195 square feet of space)

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Luggage storage
  • Wedding services
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2015
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fitness center
  • Arcade/game room
  • Bicycle parking
  • Vegetarian dining options
  • At least 80% lighting from LEDs
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 55
  • Wheelchair-accessible path to elevator
  • Accessible airport shuttle
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Heating
  • Ceiling fan
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Freshen up

  • Separate bathtub and shower
  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of INR 7000 per vehicle. Maximum occupancy 4
  • Hosted evening meal costs INR 1300

Children & extra beds

  • Rollaway beds are available for INR 1800.0 per day

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Ooty Sinclairs
Sinclairs Ooty
Sinclairs Retreat Hotel
Sinclairs Retreat Hotel Ooty
Sinclairs Retreat Ooty
Sinclairs Retreat Ooty Hotel Ootacamund
Sinclairs Retreat Ooty India
Sinclairs Retreat Ooty Hotel
Sinclairs Retreat
Sinclairs Retreat Ooty India/Ooty (Udhagamandalam)
Sinclairs Retreat Ooty Hotel
Sinclairs Retreat Ooty Ootacamund
Sinclairs Retreat Ooty Hotel Ootacamund

Frequently asked questions

Does Sinclairs Retreat Ooty offer free cancellation for a full refund?

Yes, Sinclairs Retreat Ooty does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Sinclairs Retreat Ooty?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Sinclairs Retreat Ooty?

Yes, there's free self parking. RV/bus/truck parking is available.

Is airport shuttle service offered by Sinclairs Retreat Ooty?

Yes, a shuttle from the airport to the hotel is available. The charge is INR 7000 per vehicle.

What are the check-in and check-out times at Sinclairs Retreat Ooty?

Check-in start time: noon; Check-in end time: anytime. Check-out time is 10 AM.

What is there to do at Sinclairs Retreat Ooty and nearby?

Have fun during the warmer months with activities nearby such as mountain biking. Additional recreation nearby includes safari tours. Enjoy amenities like a fitness center, an arcade, and a picnic area. Sinclairs Retreat Ooty also has a garden.

Are there restaurants at or near Sinclairs Retreat Ooty?

Yes, there's an onsite restaurant.

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Sinclairs Retreat Ooty Reviews

Reviews

6.4

Good

6.6/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Popular mentions

Bathroom
Food
Service staff
Room
Room service

Reviews

4/10 Fair

When I checked in the room had prior guest’s trash and the bed and bathroom smelled terrible. The couch had blood stains. Gave my laundry to be cleaned and it came back stinking like urine. The food was also bad.
Vandana, 4-night trip

2/10 Poor

Pranali, 1-night trip

8/10 Very good

Ivan, 3-night trip

2/10 Poor

I wanted to tell the cons. first 1.) Property is away from ooty town. You need ken vehicle 2.) You cant have outside food, you will be forced to eat hotel food, there are no any varieties and very pathetic taste and dishes. I will give 2/10 for food and its overpriced 3.) The road to this hotel from ootty is in pathetic condition 4.) Room service and e evrything closes by 10 so if you have party with friends and want something..no options as no outside food and no inside

2/10 Poor

Arasu, 2-night trip

4/10 Fair

View from the room is amazing , but the when we opened the washroom door there was a strange awful odor in the washroom, the in room dining menu sucks it’s barely any menu … the breakfast was good with so many options …. The staff were great in greeting , but the room lacks so many amenities, no iron , no hot water 24/7 , no fridge , on some occasions our room service was horrible we had to call like 3 times to enquire about the order ….. it’s barely a 3 star resort …..
Laxman Dilip, 4-night trip

10/10 Exceptional

Friendly staff, clean and luxurious interiors

Pleasant stay , we enjoyed. Most important highlight was friendliness of all the staff. Clean and luxurious room. Food is nice with little variety to offer.
View from our room at sinclair
SUNIL, 3-night trip

6/10 Good

Place not as stated

Hotels.com should not advertise this hotel. Services are very limited. Place is not 1.6 Km from Ooty center. It is nearly 7 KM. Maps does have the right direction. I think i should be refunded part of my cost. Would not recommend to friends.
DAYANAND, 1-night trip

2/10 Poor

Worst experience

Not worth the money
Mohammed, 2-night trip

6/10 Good

The property looks very pretty and has a nice view of the city. sadly our stay was a bit disappointing as we had chosen this hotel due to it having a spa. they never advised in advance that the spa was closed for renovation. so we payed a much higher price for a hotel that had no spa or internet. the internet did not work during our entire stay. considering some of the phones did not get a signal at the property, that mean being out of touch and not being able to research places to see. so overall a disappointing stay. the only bright side is that the staff was very nice. in the future the hotel SHOULD list on it's website that it's spa is not working. honestly if we had been not as nice customers we would have had a fit over the false advertising.
Jag, 2-night trip

10/10 Exceptional

Beautiful Hotel at Beautiful place

The stay was excellent but few suggestions. They are lacking hair dryers in each room, they should have lights in cupboards. The kettles were not properly cleaned.
Suyog, 3-night trip

10/10 Exceptional

Location is very good,staff specially Front Office,House keeping Bharat are really good
3-night trip

2/10 Poor

Sinclair's --- The Wort Ever Hotel in Ooty

The Worst Ever Stay in My Life... Its the Worst Hotel in the Entire Ooty I had been stayed in this hotel from 28.05.2019 to 30.05.2019. The Rooms are very dirty, washrooms are looks like pubic toilets. No cleanliness in the entire hotel, the entire hotel looks like a cost cutting museum. The Restaurant is the worst part of the hotel, F&B manager Mr. Andrew is arrogant & have no command on the daily upkeep & cleanliness of the hotel. Overall its the worst ever stay in my life. Dont book this Hotel .
MILIND, 2-night trip

8/10 Very good

Great staff. Great location. Bathtub had no shower curtain. Breakfast was great. Property manager was responsive to our requests.
NT, 2-night trip

8/10 Very good

Visit at Sinclairs Retreat.

Areas of improvement: food menu options, Internet was pretty bad in the hotel. And the hotel needs to have more directions to the hotel. Elevation and the gardens in the resort were wonderful.
Naresh, 2-night trip

8/10 Very good

It was good journey , good food and great people. They can give some attention to odour in lobby as well as corridor.
siddharta, 3-night trip

8/10 Very good

Menu of Room sevices is very very limited. Although more items are required in the restuarant, they are not provided in the room.
4-night trip

6/10 Good

Breathtaking location

Excellent location. Overpriced and the rooms need so much attention. For the price, not worthy. Service is really good and so is the food. Overall experience was good. Hope they seriously upgrade the rooms as they are really dull.
SANJAY, 4-night trip

4/10 Fair

2-night trip

8/10 Very good

All service are good and satisfied with service. Good property
5-night trip

2/10 Poor

It was really a bad experience staying at Sinclairs.firstly the reception guy was unable to find the expedia voucher received from expedia.We waited for an hour before we could check in.On entering the room the bedsheets were all dirty and old.The pillow was too soft without any proper material in it .There were very less sockets and that too not working.The bathroom was quite small.Also to add was the disapoointing breakfast. It was a 2 star property at the rate of 4 star. Really a first time bad experience through Expedia.
1-night trip

2/10 Poor

Pathetic hotel except the scenery outside.

This hotel only looks good on the outside. Inside it’s crap and dirty. Beds are in horrible condition. Bathrooms are pathetic. Sinks only give u hot water and no warm water. When u shower, water leaks into the toilet and no soap holders. Hallways smell like toilet. One of the pathetic experience for me ever after paying 100$ a night.
krishna, 2-night trip

10/10 Exceptional

Amazing

It was amazing
Harsh Vardhan, 2-night trip

4/10 Fair

Propreté douteuse, réservation pour une chambre de luxe au final une chambre sale, salle de bain pas propre, linge de toilette gris et abattant des toilettes cassé
Evelyne, 3-night trip

10/10 Exceptional

Excellent hotel and stuff are extra ordinary. Hotel location is great.
ADNAN, 1-night trip