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Comfort Suites Gatlinburg Downtown-Convention Center

2.5 star property
Mountain hotel with indoor pool, near Great Smoky Mountains National Park

Choose dates to view prices

In the heart of Gatlinburg, Comfort Suites Gatlinburg Downtown-Convention Center offers a warm welcome with its fireplace and free breakfast buffet. Relax in the indoor pool, grab a snack from the bar/deli, or recharge your vehicle at the electric car charging station.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Connecting rooms available
  • Electric vehicle charging point

Main amenities (12)

  • Weekly housekeeping
  • Indoor pool
  • Ski storage
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Lobby fireplace
  • Snack bar/deli
  • Vending machine
  • Water dispenser
  • Self-serve laundry

Feel at home (6)

  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Separate sitting area
  • Laundry facilities
  • Coffee/tea maker
The current price is CNY537
CNY641 total
includes taxes & fees
Nov 18 - Nov 19

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Suite (Double Queen, Handicapped)

Suite (Double Queen, Handicapped) | 1 bedroom, premium bedding, down comforters, pillowtop beds

Suite (Double Queen, Handicapped)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
2 bedrooms
  • 46 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Suite (One Bed King, Handicapped Impaired)

Suite (One Bed King, Handicapped Impaired) | 1 bedroom, premium bedding, down comforters, pillowtop beds

Suite (One Bed King, Handicapped Impaired)

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite (Wide King, Handicapped, HEARING)

Suite (Wide King, Handicapped, HEARING) | 1 bedroom, premium bedding, down comforters, pillowtop beds

Suite (Wide King, Handicapped, HEARING)

7.0 out of 10
Good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
  • 93 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed (Handicapped Impaired)

Suite, 1 King Bed (Handicapped Impaired) | 1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed (Handicapped Impaired)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Double Queen, Handicapped Impaired)

Suite (Double Queen, Handicapped Impaired) | 1 bedroom, premium bedding, down comforters, pillowtop beds

Suite (Double Queen, Handicapped Impaired)

8.8 out of 10
Excellent
(10 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Double Queen)

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite (Double Queen)

9.6 out of 10
Exceptional
(142 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
  • 46 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed (Handicapped)

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed (Handicapped)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Wide King, Handicapped, HEARING)

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite (Wide King, Handicapped, HEARING)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
  • 93 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (One Bed King, Handicapped, HEARING)

Suite (One Bed King, Handicapped, HEARING) | 1 bedroom, premium bedding, down comforters, pillowtop beds

Suite (One Bed King, Handicapped, HEARING)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed

9.4 out of 10
Exceptional
(39 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Wide King, HEARING)

Suite (Wide King, HEARING) | 1 bedroom, premium bedding, down comforters, pillowtop beds

Suite (Wide King, HEARING)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
  • 93 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (One Bed King)

Suite (One Bed King) | 1 bedroom, premium bedding, down comforters, pillowtop beds

Suite (One Bed King)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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The price is CNY815
CNY918 total
includes taxes & fees
Dec 16 - Dec 17
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About the neighborhood

Map
321 Reagan Drive, Gatlinburg, TN, 37738

What's nearby

  • Gatlinburg Convention Center - 5 min walk - 0.4 km
  • Gatlinburg Space Needle - 6 min walk - 0.6 km
  • Gatlinburg SkyPark - 8 min walk - 0.7 km
  • Anakeesta - 9 min walk - 0.8 km
  • Ripley's Aquarium of the Smokies - 9 min walk - 0.8 km

Getting around

  • McGhee Tyson Airport (TYS) - 76 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬8 min walk
  • ‪Sugarlands Distilling Co. - ‬7 min walk
  • ‪Puckers Sports Bar - ‬7 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬8 min walk
  • ‪Mellow Mushroom - ‬8 min walk

About this property

Comfort Suites Gatlinburg Downtown-Convention Center

Comfort Suites Gatlinburg Downtown-Convention Center offers a great location, putting you within just a 10-minute walk of Gatlinburg Convention Center and Gatlinburg SkyPark. Guests can enjoy the indoor pool, and downhill skiing and snowboarding are nearby. Also, Gatlinburg Space Needle and Ripley's Aquarium of the Smokies are within a 15-minute walk. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 89 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free covered onsite self parking
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • Coffee/tea in a common area
  • Snack bar/deli
  • Water dispenser

What to do

  • Downhill skiing nearby
  • Snowboarding nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Ski storage

Facilities

  • Built in 2024
  • Fireplace in lobby
  • Television in common areas
  • An indoor pool
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 60
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Visual alarms in hallways
  • Front entrance ramp
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate sitting area

Freshen up

  • Shower/tub combination
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone
  • Desk chair

Food and drink

  • Mini-fridge
  • Microwave
  • Free bottled water

More

  • Weekly housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Children & extra beds

  • Rollaway beds are available for USD 25.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Comfort Suites
Comfort Suites Gatlinburg Downtown Convention Center
Comfort Suites Gatlinburg Downtown-Convention Center Hotel
Comfort Suites Gatlinburg Downtown-Convention Center Gatlinburg

Frequently asked questions

Does Comfort Suites Gatlinburg Downtown-Convention Center offer free cancellation for a full refund?

Yes, Comfort Suites Gatlinburg Downtown-Convention Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Comfort Suites Gatlinburg Downtown-Convention Center?

Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 10:00 PM.

Are pets allowed at Comfort Suites Gatlinburg Downtown-Convention Center?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Comfort Suites Gatlinburg Downtown-Convention Center?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at Comfort Suites Gatlinburg Downtown-Convention Center?

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM. Check-out time is 11:00 AM.

What is there to do at Comfort Suites Gatlinburg Downtown-Convention Center and nearby?

Have fun with nearby winter activities like downhill skiing and snowboarding. Comfort Suites Gatlinburg Downtown-Convention Center also has an indoor pool.

What's the area around Comfort Suites Gatlinburg Downtown-Convention Center like?

Comfort Suites Gatlinburg Downtown-Convention Center is in the heart of Gatlinburg, a short 15-minute walk from Great Smoky Mountains National Park and 5 minutes' walk from Gatlinburg Convention Center.

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Comfort Suites Gatlinburg Downtown-Convention Center Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Clean and friendly staff
Jennifer, 3-night trip

10/10 Exceptional

Newer hotel. Was clean, friendly staff, great location.
Devon, 4-night trip

8/10 Very good

Breakfast was only they need to improve. Rest every thing was great!
Sachin, 2-night trip

10/10 Exceptional

This hotel met and exceeded my expectations. Clean, friendly and great location.
Diana, 4-night trip

10/10 Exceptional

Great place

Excellent motel. Clean and quiet.
David, 1-night trip

10/10 Exceptional

Room was very clean and staff was courteous. The only complaint was the very very tight parking. Parking spaces were very small. But all in all I Would definitely stay here again.
Tracy, 1-night trip

10/10 Exceptional

Great place to stay.
Eva, 2-night trip

10/10 Exceptional

The employees were super friendly. Everything was clean and comfortable.
Kasi, 1-night trip

10/10 Exceptional

Clean room very new and modern Staff was nice. Parking was adequate but very tight parking spots for a big suv
Michael, 3-night trip

8/10 Very good

Fall getaway

The room was very spacious and clean. breakfast was good. The walk to the main parkway was a little longer than I had hoped for but doable.
Robin, 2-night trip

10/10 Exceptional

Great place to stay.
Bedan, 2-night trip

10/10 Exceptional

Great hotel
rafael, 1-night trip

8/10 Very good

Accommodations and service was excellent. However, the breakfast food was cold to eat.
JACKIE, 2-night trip

10/10 Exceptional

Great property good breakfasts
Brandon, 3-night trip

4/10 Fair

The breakfast was cold food. The room was noisy above us sounded like kids running back and forth. Didnt like the stay at all.
Ricky, 2-night trip

10/10 Exceptional

Breakfast was good, free parking to downtown easy walk, very nice room
Scott, 4-night trip

10/10 Exceptional

The location was close to downtown shops and attractions.
Tammy, 2-night trip

8/10 Very good

Clean rooms & public areas. Very friendly and helpful staff. The bed in the king room was too firm, but we switched to a queen room and were more comfortable. The hotel's location is convenient. My husband worked out at the gym every day. The indoor pool is small, but it's heated, so that’s a big plus!
Wanda, 4-night trip

10/10 Exceptional

We love this location! Very close to downtown and quiet!
Lauren, 2-night trip

8/10 Very good

Very good
Sridhar, 3-night trip

10/10 Exceptional

Cute

Walkable to downtown area
Melissa, 1-night trip

10/10 Exceptional

Good
Sean, 3-night trip

10/10 Exceptional

Great place to stay.
Lukas, 1-night trip

10/10 Exceptional

The property was clean and well kept. The parking needs work! The spaces are so tight, it’s hard to get in and out. The rooms were very comfortable with nice beds, and we had plenty of space in the family suite. The pool area is very nice as well, just needs some anti slip material on the walking surface.
Cynthia, 2-night trip

10/10 Exceptional

Birthday vacation

Friendly staff, clean rooms, and great breakfast. Close to the parkway. The water pressure could of been better, but they had hot water. Will definitely stay again.
Edith, 4-night trip