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Comfort Suites Gatlinburg Downtown-Convention Center

2.5 star property
Mountain hotel with indoor pool, near Ripley's Aquarium of the Smokies

Choose dates to view prices

In the heart of Gatlinburg, Comfort Suites Gatlinburg Downtown-Convention Center offers a warm welcome with its fireplace and free breakfast buffet. Relax in the indoor pool, grab a snack from the bar/deli, or recharge your vehicle at the electric car charging station.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free parking
  • Free WiFi
  • Connecting rooms available

Main amenities (12)

  • Weekly housekeeping
  • Indoor pool
  • Ski storage
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Lobby fireplace
  • Snack bar/deli
  • Vending machine
  • Water dispenser
  • Self-serve laundry

Feel at home (6)

  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Separate sitting area
  • Laundry facilities
  • Coffee/tea maker
The current price is CNY756
CNY853 total
includes taxes & fees
Jun 21 - Jun 22

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Suite (Double Queen, Handicapped)

Suite (Double Queen, Handicapped) | Premium bedding, down comforters, pillowtop beds, desk

Suite (Double Queen, Handicapped)

10.0 out of 10
Exceptional
(3 reviews)
  • 46 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Suite (One Bed King, Handicapped Impaired)

Suite (One Bed King, Handicapped Impaired) | Premium bedding, down comforters, pillowtop beds, desk

Suite (One Bed King, Handicapped Impaired)

8.0 out of 10
Very good
(2 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Suite (Wide King, Handicapped, HEARING)

Suite (Wide King, Handicapped, HEARING) | Premium bedding, down comforters, pillowtop beds, desk

Suite (Wide King, Handicapped, HEARING)

7.0 out of 10
Good
(2 reviews)
  • 93 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed (Handicapped Impaired)

Suite, 1 King Bed (Handicapped Impaired) | Premium bedding, down comforters, pillowtop beds, desk

Suite, 1 King Bed (Handicapped Impaired)

9.6 out of 10
Exceptional
(4 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite (Double Queen, Handicapped Impaired)

Suite (Double Queen, Handicapped Impaired) | Premium bedding, down comforters, pillowtop beds, desk

Suite (Double Queen, Handicapped Impaired)

8.8 out of 10
Excellent
(13 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite (Double Queen)

Premium bedding, down comforters, pillowtop beds, desk

Suite (Double Queen)

9.6 out of 10
Exceptional
(178 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed (Handicapped)

Premium bedding, down comforters, pillowtop beds, desk

Suite, 1 King Bed (Handicapped)

10.0 out of 10
Exceptional
(4 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite (Wide King, Handicapped, HEARING)

Premium bedding, down comforters, pillowtop beds, desk

Suite (Wide King, Handicapped, HEARING)

9.4 out of 10
Exceptional
(3 reviews)
  • 93 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite (One Bed King, Handicapped, HEARING)

Suite (One Bed King, Handicapped, HEARING) | Premium bedding, down comforters, pillowtop beds, desk

Suite (One Bed King, Handicapped, HEARING)

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, down comforters, pillowtop beds, desk

Suite, 1 King Bed

9.6 out of 10
Exceptional
(44 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite (Wide King, HEARING)

Suite (Wide King, HEARING) | Premium bedding, down comforters, pillowtop beds, desk

Suite (Wide King, HEARING)

8.8 out of 10
Excellent
(3 reviews)
  • 93 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite (One Bed King)

Suite (One Bed King) | Premium bedding, down comforters, pillowtop beds, desk

Suite (One Bed King)

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

Similar properties

Property amenity
LeConte Hotel & Convention Center, an Ascend Collection Hotel
Pigeon Forge
  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
9.4 out of 10, Exceptional, 1,385 reviews
The price is CNY767
CNY861 total
includes taxes & fees
Jun 14 - Jun 15
LeConte Hotel & Convention Center, an Ascend Collection Hotel
Compare similar properties
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About the neighborhood

Map
321 Reagan Drive, Gatlinburg, TN, 37738

What's nearby

  • Gatlinburg Convention Center - 3 min walk - 0.3 km
  • Gatlinburg Space Needle - 5 min walk - 0.4 km
  • Gatlinburg SkyPark - 6 min walk - 0.6 km
  • Anakeesta - 9 min walk - 0.8 km
  • Ripley's Aquarium of the Smokies - 9 min walk - 0.8 km

Getting around

  • McGhee Tyson Airport (TYS) - 75 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬7 min walk
  • ‪Sugarlands Distilling Co. - ‬7 min walk
  • ‪Puckers Sports Bar - ‬7 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬8 min walk
  • ‪Smith & Son Corner Kitchen - ‬6 min walk

About this property

Comfort Suites Gatlinburg Downtown-Convention Center

  • When you stay at Comfort Suites Gatlinburg Downtown-Convention Center, you'll be in a great location, within just a 10-minute walk of Gatlinburg Convention Center and Gatlinburg SkyPark. Guests can enjoy the indoor pool, and downhill skiing and snowboarding are nearby. Also, Ripley's Aquarium of the Smokies and Great Smoky Mountains National Park are within a 15-minute walk. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 89 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free covered onsite self parking
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • Coffee/tea in a common area
  • Snack bar/deli
  • Water dispenser

What to do

  • Downhill skiing nearby
  • Snowboarding nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Ski storage

Facilities

  • Built in 2024
  • Fireplace in lobby
  • Television in common areas
  • An indoor pool
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 60
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Visual alarms in hallways
  • Front entrance ramp
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate sitting area

Freshen up

  • Shower/tub combination
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone
  • Desk chair

Food and drink

  • Mini-fridge
  • Microwave
  • Free bottled water

More

  • Weekly housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Children & extra beds

  • Rollaway beds are available for USD 25.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Comfort Suites
Comfort Suites Gatlinburg Downtown Convention Center
Comfort Suites Gatlinburg Downtown-Convention Center Hotel
Comfort Suites Gatlinburg Downtown-Convention Center Gatlinburg

Frequently asked questions

Does Comfort Suites Gatlinburg Downtown-Convention Center offer free cancellation for a full refund?

Yes, Comfort Suites Gatlinburg Downtown-Convention Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Comfort Suites Gatlinburg Downtown-Convention Center?

Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 10:00 PM.

Are pets allowed at Comfort Suites Gatlinburg Downtown-Convention Center?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Comfort Suites Gatlinburg Downtown-Convention Center?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at Comfort Suites Gatlinburg Downtown-Convention Center?

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM. Check-out time is 11:00 AM.

What is there to do at Comfort Suites Gatlinburg Downtown-Convention Center and nearby?

Have fun with nearby winter activities like downhill skiing and snowboarding. Comfort Suites Gatlinburg Downtown-Convention Center also has an indoor pool.

What's the area around Comfort Suites Gatlinburg Downtown-Convention Center like?

Comfort Suites Gatlinburg Downtown-Convention Center is in the heart of Gatlinburg, a short 14-minute walk from Ripley's Aquarium of the Smokies and 15 minutes' walk from Great Smoky Mountains National Park.

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Reviews

Comfort Suites Gatlinburg Downtown-Convention Center Reviews

9.2

Wonderful

9.6

Cleanliness

9.0

Amenities

9.4

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently great, with many guests praising its quality, freshness, and variety. (79 reviews)
  • The pool was a highlight for many guests, with many describing it as nice, warm, and a great place for a quick dip or to relax. (18 reviews)
  • The air conditioning worked great in all rooms, providing a cool and comfortable stay. (4 reviews)
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From real guest reviews summarized by AI.

Reviews

Verified

8/10 Very good

Room and property were super clean. Didn’t love the location as much but otherwise easy in and out.
ELizabeth, 1-night trip
Verified

10/10 Exceptional

A/C was great in the room, very Clean
Michael, 3-night trip
Verified

10/10 Exceptional

Very clean. Helpful staff. Short walk to strip. Would definitely stay again
Larry, 3-night trip
Verified

8/10 Very good

Hotel was clean and breakfast was good. Would stay here again.
Bryan, 3-night trip
Verified

10/10 Exceptional

Nice hotel with a great location and they provide a good breakfast.
Tammy, 2-night trip
Verified

8/10 Very good

Spacious room, clean and well maintained. Breakfast was so-so, exercise room was decently large and had a good amount of equipment and weights.
Reuben P., 1-night trip
Verified

8/10 Very good

Clean rooms, spacious, and a great view of downtown Gatlinburg.
Brooke, 2-night trip
Verified

10/10 Exceptional

Breakfast was great, staff was great. Great location and just a wake from the strip. We were here for a basketball tournament and would stay there again
Simmon, 1-night trip
Verified

10/10 Exceptional

Such a great experience! From the check-in to checkout everything was perfect!
Ekaterina, 4-night trip
Verified

10/10 Exceptional

Very clean, updated. Daily serviced our rooms, made beds changed towels etc. very impressive. Parking under the building was very convenient, safe and clean. short walk to downtown. Breakfast was lackluster.
thomas, 4-night trip
Verified

10/10 Exceptional

Breakfast was good. Same menu all days but good for family
Srinivasan, 3-night trip
Verified

10/10 Exceptional

Very clean room and great location!
Ashley, 1-night trip
Verified

10/10 Exceptional

We had a wonderful stay at Comfort Suites in Gatlinburg! The location couldn’t have been better. We were within easy walking distance of so many attractions, restaurants, shops, and entertainment options, which made exploring downtown Gatlinburg incredibly convenient. The hotel was clean, comfortable, and provided everything we needed for a relaxing stay. The staff was friendly and welcoming, helping make our trip even more enjoyable. Another huge advantage is that Pigeon Forge is only a short drive away, making it easy to enjoy all the attractions in both areas without spending much time on the road. If you’re looking for a great place to stay with an excellent location and easy access to everything the Smoky Mountains area has to offer, we highly recommend Comfort Suites Gatlinburg. We would definitely stay here again!
Blaine, 3-night trip
Verified

8/10 Very good

Room was clean, easy to find, parking is very tight. Easy access to the strip.
Brittany, 3-night trip
Verified

10/10 Exceptional

Very clean, newly built, awesome amenities
Anna, 1-night trip
Verified

8/10 Very good

The location is perfect and the bed is comfortable!
Karli, 3-night trip
Verified

10/10 Exceptional

Very clean, great location, friendly staff.
Mary, 3-night trip
Verified

10/10 Exceptional

Clean room good staff walking distance
Chris, 1-night trip
Verified

10/10 Exceptional

Great location, walking distance to everything, rooms are big! Could have been a little cleaner.
Sara, 1-night trip
Verified

10/10 Exceptional

Room was very clean. Hotel as a whole was very clean.
Mary, 3-night trip
Verified

10/10 Exceptional

Excellent hotel. New, clean, comfortable, good breakfast, great location
Soumadatya, 2-night trip
Verified

10/10 Exceptional

Good breakfast, staff was friendly, and the place was clean and nice
Yamelys, 4-night trip
Verified

10/10 Exceptional

Staff was very courteous and the room was very clean and spacious
Kenneth, 1-night trip
Verified

10/10 Exceptional

Great friendly staff. Breakfast bar was great too!
Kim, 2-night trip
Verified

8/10 Very good

Not quite a 5 star rating worthy place. If offered, I would rate 4.5. Some things in the room were old or dirty, like the shower floor. Breakfast was simple. Location was good. Main problem was the parking spaces. They were basically the same width as modern SUVs. Made not hitting the car next to you when opening doors hard. Parking lot was hard to drive around.
Paul, 3-night trip