Does The Richmond offer free cancellation for a full refund?

Yes, The Richmond does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Richmond?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at The Richmond?

Yes, there's free self parking.

What are the check-in and check-out times at The Richmond?

You can check in starting at noon. Check-out time is noon.

Are there restaurants at or near The Richmond?

Yes, The Bistro offers local cuisine.

What's the area around The Richmond like?

The Richmond is located near Pondicherry Promenade Beach in White Town, a short 9-minute walk from Pondicherry-Puducherry Station and 9 minutes' walk from Sacred Heart of Jesus.

The Richmond, Puducherry: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Dec 3, 2022

Staff was excellent

4/10 Fair

Feb 3, 2020

Only Location is good

Good thing about this hotel is Clean rooms and great location in white town, that’s it At first we did not get the room we booked for , Don’t go with pictures and disruption, In 14 room only two rooms has windows all rest are like coffins with all walls with fake window with no view or air , It’s a very small hotel , very noisy, Staff try to help but don’t do much , The service is extremely slow the basic food order take 45 minutes minimum to get anything, Staff is slow as sloths just say yes sir and do thinks there ways , Will not recommend nor what to stay with them ever , I am sure you will find better hotels around it

Sumit, 2-night trip

10/10 Exceptional

Oct 28, 2019

Very good service and location of hotel!

1-night trip

8/10 Very good

Apr 19, 2019

Cute hotel. Quiet street. Great neighbors. Room facing street a little noisy during night (dogs etc). Overall pleased with stay. Recommended.

Jon, 2-night trip

8/10 Very good

Feb 13, 2019

Nice location, value for money, helpful staff.

This place is at close location to promenade. Many good restaurants in the vicinity. Staff is also very helpful. Nice breakfast. Need to improve on room cleaning. Room service is also nice. Overall very good value for money.

Jitendra, 3-night trip

10/10 Exceptional

Jan 29, 2019

Stay at Richmond

Really enjoyed our stay at The Richmond. Location was good, service and staff was excellent.

pankaj, 1-night trip

6/10 Good

Mar 16, 2018

Satisfaisant

Problème récurent avec wifi, eau chaude et pression... cuisine très médium Le reste est ok

Lakshman, 15-night trip

8/10 Very good

Feb 25, 2018

Clean hotel in good position in White Town

Well maintained hotel with pleasant and efficient staff about 5 minutes walk from the promenade. Restaurant serves very good freshly prepared food, and a good buffet breakfast.

Dave & Dianne, 25-night trip

8/10 Very good

Jan 27, 2018

Kort verblijf

Goed gelegen hotel in een rustige straat in white town. Op wandelafstand van de dijk, het park en de winkelzone van Missonstreet. Heel veel restaurants in de nabije omtrek. De bediening in het hotel was prima. Niet alles wat op de kaart stond was verkrijgbaar. We informeerden of het er de volgende dag zou : ja natuurlijk maar in werkelijkheid natuurlijk niet, jammer.

lina, 2-night trip

10/10 Exceptional

Dec 4, 2017

Good place!

Great everything but the room restroom.

6-night trip

6/10 Good

Mar 7, 2017

Boutique style hotel

It was a comfortable, smaller hotel a few blocks from the beach. I enjoyed staying there, but next time I will likely stay right across from the beach for easier strolling.

8/10 Very good

Jan 16, 2017

A hustling centre of the city

Location and overall upkeep of the hotel is commendable. Friendly Staff made our stay more comfortable.

8/10 Very good

Jan 9, 2017

Good location and clean hotel.

Location is excellent. Staff was good, helpful in general to guide on nearby tourist places, restaurants etc. Rooms are spacious at the price offered. Breakfast was not that great and staff was not all courteous , attentive during the breakfast. Half of the things were over at 10 am during the breakfast. Wi-fi details should have been given at the time of chekin but had to ask couple of times for it to get it and speed was very OK.

6/10 Good

Dec 5, 2015

インドではまあまあかもしれません。

部屋はシャワーのみで、暗くて湿気が多く、日本人には馴染みにくい気がしました。

10/10 Exceptional

May 20, 2015

Perfect hotel in a perfect location

Gorgeous hotel right in the centre of the French quarter and not far from the seafront. Lovely spacious room with nice furniture and decor and probably the best we have had in India for this price range. Fantastic bathroom and would like to copy this design and tiles for our home and loved the pebble effect floor tiles. Nice selection of toiletries too, much more than the usual offering of just a bar of soap. Staff were extremely kind and helpful too and good breakfast included in our room rate. Wifi worked really well in our room too which doesn't happen very often in India. Would have stayed here longer if it wasn't for our very difficult to get train reservation already being booked.

2/10 Poor

Feb 25, 2013

room without a view

room had no windows.claustrophobic,impossible to stay and gave room to my driver and checked into another hotel.

8/10 Very good

Feb 4, 2013

Uitstekende ligging

Prijs /kwaliteit ruim voldoende.Ontbijt ondermaats.Mooie buurt en vlakbij betere,mooi gerestaureerde ,eetveilige hotels.

6/10 Good

Nov 27, 2012

街中の便利な所にあるが，周りの環境は良くない。

8/10 Very good

Oct 29, 2012

Friiendly, cozy hotel

Most of the employees are extraordinary friendly and service minded. Rooms quite ok, i prefer rooms with windows to street. I liked the breakfast when it was served as a buffet, it was real nice. Do remember that we westerners often prefer JAM with the croissant :-) Thanks for a lovely stay!

8/10 Very good

Mar 21, 2012

Nice Place

This is a nice hotel. It's situated in the old colonial quarter and is near several good restaurants. The Aurobindo ashram is a few minutes away by auto-rickshaw as is the shopping district. The hotel food is OK but nothing spectacular. There are plenty of options outside the hotel, though. The room was large, comfortable and the air conditioning was consistent. My two complaints are lack of around-the-clock room service and lack of hot water in the bathroom. The staff is courteous (especially if you speak a bit of Tamil) and will help with arrangements to visit Auroville. I've stayed in two other hotels in Pondicherry and think this is the best of the three.

8/10 Very good

Mar 4, 2012

Petit déjeuner

Les chambres très agréables sont décorées avec beaucoup de gout. Par contre, un effort sera nécessaire au niveau du petit déjeuner : diversité des aliments et réactivité du service .

10/10 Exceptional

Feb 24, 2012

The best hotel in Pondicherry

I loved this hotel. The rooms were beautiful, the staff was welcoming and accommodating, breakfast was delicious (and complimentary!)....Thank you Richmond! I will definitely stay here again if I come back to Pondicherry. Reccommend this hotel to everyone.

4/10 Fair

Jan 30, 2012

Would not go back.

The Richmond hotel has the veneer of being a nice hotel, but our stay was anything but. We were given a room that was just above the kitchen and the noise of pots clanging around and people talking went late into the night and started in the early morning. Even with ear plugs we could barely sleep above the noise. The center of the hotel has an open atrium and noise from the kitchen travels throughout the entire hotel. I'm not sure it would matter where your room was in terms of noise. I went to several different floors of the hotel and they were all noisy. I also didn't like that our room didn't haven't a window that faced outside. Further more, the staff seemed to be haphazard and fumbling about. At one point, we asked for water and it was brought to our room. Without knocking first an employee just opened our door and walk right in. I had just gotten out of the shower and was standing in the room with my towel on. My husband and I just looked at each other mortified and waited for the man to leave, but instead of leaving he entered the room and walked into our hallway to show us where the mini bar was. The whole thing was really unprofessional and uncomfortable. In any other normal situation a person could have knocked first, handed us the water, and told us about the mini bar from the hallway. The staff at this hotel needs some kind of training as to how to treat guests. It also needs its kitchen to quiet down.

8/10 Very good

Jan 22, 2012

A fine choice in the old French Quarter.

This compact but attractive hotel is well located in the french quarter not far from the Goubert Ave seafront promenade. Our rooms (two) were nicely painted, clean and well-appointed. Two problems though - these rooms are both on the main floor immediately beside the bar and D/R - thereby being noisy - and they have no windows, so no view and no emergency egress option. We had three meals in the hotel restaurant, right beside our rooms. Food for the most part was OK but because the midday options (between "lunch" and "dinner") are limited, we ended up with three deep-fried selections - pakoras and cashew chicken from memory - that tasted much the same. Breakfast buffet was quite good with cereals and fruit (which we usually prefer), eggs, a variety of breads and sambar options. We tried everything and were not displeased. Our principal concern is room location. Some of the hotel staff sleep overnight in the DR. That's fine in some respects but not so fine for patrons trying to sleep nearby. Thus, these rooms should be avoided. Our problem might have been related to the foul-up over room booking. We booked and paid for two rooms through Expedia but the hotel was paid for only one via a 'middle man'. Fortunately the hotel had internet hookups so I was able to show the sincere desk clerk an email from Expedia showing our booking of two rooms, thus we were allowed to stay. This confirms the necessity of having all logistics solved in advance.

8/10 Very good

Dec 18, 2011

Hotel Richmond Quartier français à Pondichery

l'hôtel n'est pas tout en fait au bord de mer comme on a l'impression sur le plan. Il reste néanmoins bien situé dans le quartier français. Les chambres et l'hôtel sont très bien sauf qu'il n'y a pratiquement pas de fenêtre dans les chambres (petite donnant sur un couloir intérieur) et pas dans le restaurant.

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Does The Richmond offer free cancellation for a full refund?

Are pets allowed at The Richmond?

Is parking offered on site at The Richmond?

What are the check-in and check-out times at The Richmond?

Are there restaurants at or near The Richmond?

What's the area around The Richmond like?

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Reviews

The Richmond Reviews

Very Good

8.4

8.8

8.0

10

8.0

Reviews

10/10 Exceptional

Robert

4/10 Fair

Only Location is good

Sumit

10/10 Exceptional

Verified traveler

8/10 Very good

Jon

8/10 Very good

Nice location, value for money, helpful staff.

Jitendra