In the heart of White Town, The Richmond offers a blend of colonial charm and modern comforts. Savor local cuisine at The Bistro restaurant, unwind with a newspaper, or explore Pondicherry Promenade Beach nearby. With dry cleaning services and free self parking, this hotel has everything you need for a seamless stay.
Arulmigu Manakula Vinayagar Temple - 12 min walk - 1.0 km
Sri Aurobindo Ashram - 13 min walk - 1.2 km
Getting around
Pondicherry (PNY) - 19 min drive
Chennai International Airport (MAA) - 178 min drive
Pondicherry-Puducherry Station - 9 min walk
Pondicherry Villiyanur Station - 22 min drive
Varakalpattu Station - 35 min drive
Restaurants
Mira - 2 min walk
Cherrypond Garden Cafe And Bar - 4 min walk
Ciclo Cafe - 3 min walk
Les Alizés - 3 min walk
Madam Shanthe's - 3 min walk
About this property
The Richmond
Located near a train station, The Richmond is a great choice for a stay in Puducherry. For a bite to eat, guests can check out The Bistro, which serves local cuisine and is open for breakfast, lunch, and dinner. Fellow travelers like the room service.
At a glance
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Hotel size
14 rooms
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Arriving/Leaving
Check-in time starts at noon
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cribs (infant beds)
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Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Property amenities
Food and drink
Free continental breakfast each morning 7:30 AM–10:30 AM
Restaurant
Bar/lounge
Room service (limited hours)
What to do
Beach nearby
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Facilities
Safe-deposit box at front desk
Room amenities
Be entertained
40-inch TV
Premium cable channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer (on request)
Stay connected
Free newspapers
Free WiFi
More
Daily housekeeping
In-room safe
Special features
Dining
The Bistro - This restaurant specializes in local cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Fees & policies
Policies
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Richmond Hotel Pondicherry
Richmond Pondicherry
The Richmond Hotel
The Richmond Puducherry
The Richmond Hotel Puducherry
Frequently asked questions
Does The Richmond offer free cancellation for a full refund?
Yes, The Richmond does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Richmond?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Richmond?
Yes, there's free self parking.
What are the check-in and check-out times at The Richmond?
You can check in starting at noon. Check-out time is noon.
Are there restaurants at or near The Richmond?
Yes, The Bistro offers local cuisine.
What's the area around The Richmond like?
The Richmond is a short 9-minute walk from Pondicherry-Puducherry Station and 8 minutes' walk from Pondicherry Promenade Beach.
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Reviews
The Richmond Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.4
Cleanliness
8.8
Location
8.2
Staff & service
8.0
Property conditions & facilities
Reviews
Verified
6/10 Good
Feb 8, 2026
Room was clean but dingy and musty smell since there is no ventilation at all.
Staff is courteous and responsive
Manoj
Manoj, 1-night trip
Verified
10/10 Exceptional
Jan 9, 2026
Amazing hotel
ravi
ravi, 2-night trip
Verified
10/10 Exceptional
Dec 3, 2022
Staff was excellent
Robert
Verified
4/10 Fair
Feb 3, 2020
Only Location is good
Good thing about this hotel is Clean rooms and great location in white town, that’s it
At first we did not get the room we booked for ,
Don’t go with pictures and disruption,
In 14 room only two rooms has windows all rest are like coffins with all walls with fake window with no view or air ,
It’s a very small hotel , very noisy,
Staff try to help but don’t do much ,
The service is extremely slow the basic food order take 45 minutes minimum to get anything,
Staff is slow as sloths just say yes sir and do thinks there ways ,
Will not recommend nor what to stay with them ever ,
I am sure you will find better hotels around it
Sumit
Sumit, 2-night trip
Verified
10/10 Exceptional
Oct 28, 2019
Very good service and location of hotel!
Verified traveler
1-night trip
Verified
8/10 Very good
Apr 19, 2019
Cute hotel. Quiet street. Great neighbors.
Room facing street a little noisy during night (dogs etc). Overall pleased with stay. Recommended.
Jon
Jon, 2-night trip
Verified
8/10 Very good
Feb 13, 2019
Nice location, value for money, helpful staff.
This place is at close location to promenade. Many good restaurants in the vicinity. Staff is also very helpful. Nice breakfast. Need to improve on room cleaning. Room service is also nice. Overall very good value for money.
Jitendra
Jitendra, 3-night trip
Verified
10/10 Exceptional
Jan 29, 2019
Stay at Richmond
Really enjoyed our stay at The Richmond. Location was good, service and staff was excellent.
pankaj
pankaj, 1-night trip
Verified
6/10 Good
Mar 16, 2018
Satisfaisant
Problème récurent avec wifi, eau chaude et pression...
cuisine très médium
Le reste est ok
Lakshman
Lakshman, 15-night trip
Verified
8/10 Very good
Feb 25, 2018
Clean hotel in good position in White Town
Well maintained hotel with pleasant and efficient staff about 5 minutes walk from the promenade. Restaurant serves very good freshly prepared food, and a good buffet breakfast.
Dave & Dianne
Dave & Dianne, 25-night trip
Verified
8/10 Very good
Jan 27, 2018
Kort verblijf
Goed gelegen hotel in een rustige straat in white town.
Op wandelafstand van de dijk, het park en de winkelzone van Missonstreet.
Heel veel restaurants in de nabije omtrek. De bediening in het hotel was prima. Niet alles wat op de kaart stond was verkrijgbaar. We informeerden of het er de volgende dag zou : ja natuurlijk maar in werkelijkheid natuurlijk niet, jammer.
lina
lina, 2-night trip
Verified
10/10 Exceptional
Dec 4, 2017
Good place!
Great everything but the room restroom.
Verified traveler
6-night trip
Verified
6/10 Good
Mar 7, 2017
Boutique style hotel
It was a comfortable, smaller hotel a few blocks from the beach. I enjoyed staying there, but next time I will likely stay right across from the beach for easier strolling.
Alan
Verified
8/10 Very good
Jan 16, 2017
A hustling centre of the city
Location and overall upkeep of the hotel is commendable. Friendly Staff made our stay more comfortable.
Verified traveler
Verified
8/10 Very good
Jan 9, 2017
Good location and clean hotel.
Location is excellent. Staff was good, helpful in general to guide on nearby tourist places, restaurants etc. Rooms are spacious at the price offered. Breakfast was not that great and staff was not all courteous , attentive during the breakfast. Half of the things were over at 10 am during the breakfast. Wi-fi details should have been given at the time of chekin but had to ask couple of times for it to get it and speed was very OK.
Urvi
Verified
6/10 Good
Dec 5, 2015
インドではまあまあかもしれません。
部屋はシャワーのみで、暗くて湿気が多く、日本人には馴染みにくい気がしました。
Verified traveler
Verified
10/10 Exceptional
May 20, 2015
Perfect hotel in a perfect location
Gorgeous hotel right in the centre of the French quarter and not far from the seafront. Lovely spacious room with nice furniture and decor and probably the best we have had in India for this price range. Fantastic bathroom and would like to copy this design and tiles for our home and loved the pebble effect floor tiles. Nice selection of toiletries too, much more than the usual offering of just a bar of soap. Staff were extremely kind and helpful too and good breakfast included in our room rate. Wifi worked really well in our room too which doesn't happen very often in India. Would have stayed here longer if it wasn't for our very difficult to get train reservation already being booked.
Sonia
Verified
2/10 Poor
Feb 25, 2013
room without a view
room had no windows.claustrophobic,impossible to stay and gave room to my driver and checked into another hotel.
Most of the employees are extraordinary friendly and service minded. Rooms quite ok, i prefer rooms with windows to street. I liked the breakfast when it was served as a buffet, it was real nice. Do remember that we westerners often prefer JAM with the croissant :-) Thanks for a lovely stay!
Verified traveler
Verified
8/10 Very good
Mar 21, 2012
Nice Place
This is a nice hotel. It's situated in the old colonial quarter and is near several good restaurants. The Aurobindo ashram is a few minutes away by auto-rickshaw as is the shopping district. The hotel food is OK but nothing spectacular. There are plenty of options outside the hotel, though. The room was large, comfortable and the air conditioning was consistent. My two complaints are lack of around-the-clock room service and lack of hot water in the bathroom. The staff is courteous (especially if you speak a bit of Tamil) and will help with arrangements to visit Auroville. I've stayed in two other hotels in Pondicherry and think this is the best of the three.
John
Verified
8/10 Very good
Mar 4, 2012
Petit déjeuner
Les chambres très agréables sont décorées avec beaucoup de gout.
Par contre, un effort sera nécessaire au niveau du petit déjeuner : diversité des aliments et réactivité du service .
Verified traveler
Verified
10/10 Exceptional
Feb 24, 2012
The best hotel in Pondicherry
I loved this hotel. The rooms were beautiful, the staff was welcoming and accommodating, breakfast was delicious (and complimentary!)....Thank you Richmond! I will definitely stay here again if I come back to Pondicherry. Reccommend this hotel to everyone.
Verified traveler
Verified
4/10 Fair
Jan 30, 2012
Would not go back.
The Richmond hotel has the veneer of being a nice hotel, but our stay was anything but. We were given a room that was just above the kitchen and the noise of pots clanging around and people talking went late into the night and started in the early morning. Even with ear plugs we could barely sleep above the noise. The center of the hotel has an open atrium and noise from the kitchen travels throughout the entire hotel. I'm not sure it would matter where your room was in terms of noise. I went to several different floors of the hotel and they were all noisy. I also didn't like that our room didn't haven't a window that faced outside. Further more, the staff seemed to be haphazard and fumbling about. At one point, we asked for water and it was brought to our room. Without knocking first an employee just opened our door and walk right in. I had just gotten out of the shower and was standing in the room with my towel on. My husband and I just looked at each other mortified and waited for the man to leave, but instead of leaving he entered the room and walked into our hallway to show us where the mini bar was. The whole thing was really unprofessional and uncomfortable. In any other normal situation a person could have knocked first, handed us the water, and told us about the mini bar from the hallway. The staff at this hotel needs some kind of training as to how to treat guests. It also needs its kitchen to quiet down.